KitchenAid KERC507 Use And Care Manual page 52

T
roubleshooting
This section is designed to help you save the cost of a service call. It outlines possible
problems, their causes, and actions you can take to solve each problem. If you still need
assistance or service, call our Consumer Assistance Center (in the U.S.A., see page 54; in
Canada, see page 55) for help or calling for service. Please provide a detailed description of
the problem, your appliance's complete model and serial numbers, and the purchase or
installation date. (See the "A Note to You" section.) This information will help us respond
properly to your request.
PROBLEM
Nothing will
operate
The oven will
not operate
The surface
units will not
operate
The control
knob(s) will
not turn
The Self-
Cleaning cycle
will not operate
Cookware is not
level on the
range (Check to
see if liquids are
level in cook-
ware.)
Excessive heat
on cooktop in
areas around
cookware
Baking results
are not what
you expected
52
POSSIBLE CAUSE
The unit is not wired into
a live circuit with proper
voltage.
A household fuse has blown
or a circuit breaker has
tripped.
You have not set the elec-
tronic control correctly.
You have programmed a
delayed start time.
A household fuse has blown
or a circuit breaker has
tripped.
You have not set the control
knobs correctly.
You are not pushing in
before turning.
You have programmed a
delayed start time.
Range is not level
Coil element is not inserted
correctly.
Cookware does not have flat
bottom.
Cookware is not the correct size
for the surface cooking area.
Oven temperature is too low or
too high.
WHAT TO DO
Wire the unit into a live circuit with
proper voltage. (See Installation
Instructions.)
Replace household fuse or reset
circuit breaker.
Refer to the section in this manual
describing the function you are
operating.
Wait for the start time to be reached
or cancel and reset the controls.
Replace household fuse or reset
circuit breaker.
Push control knobs in before turning
to a setting.
Push control knob(s) in before
turning to a setting.
Wait for the start time to be reached
or cancel and reset the controls.
Level the range. (See Installation
Instructions.)
Insert coil element directly.
Use cookware with flat bottoms.
Choose cookware the same size or
slightly larger than the element.
Adjust the oven temperature
control. (See "Adjusting the oven
temperature" section.)
continued on next page