Strong SRT 6500 User Manual page 57

Troubleshooting
TV has no image
Video output resolution is too low
Aspect ratio can't be changed
No audio
Can't hear desired audio effect
Can't switch audio
Forget the password of parent lock
Blu-ray discs can't play PIP
Can't select audio channel and caption
Can't adjust area code
player according to the specification of the TV.
HDMI always has output, and CVBS only has output at 720P.
Therefore, certain user can't watch BD images in CVBS,
because the output resolution in the setting menu is too high;
please set the resolution in HDMI state to lower than 720P.
Please make sure that the TV has been connected to the
player through VIDEO OUT terminal or HDMI terminal.
Please make sure that the AV selection of the TV is proper.
Please reset the resolution in "Main menu – Display – TV",
and set according to the video output signal format of
different terminals.
The aspect ratio of certain DV/DVD is fixed.
Please refer to the TV manual to adjust the aspect ratio.
Check whether the audio signal connection between the
player and external device is loose, and insert properly if yes.
Please make sure that the audio output is set properly in
"Main menu – Audio".
If a power amplifier is connected, please check whether the
input mode of the power amplifier is set properly.
In "Main menu – Audio – Speaker", set the speaker properly
according to the connected device.
Due to the difference in disc production, certain discs can't
switch audio.
The default password of parent lock is 0000.
Please check whether the disc supports PIP. Not all Blu-ray
discs support this function.
PIP and secondary audio need disc support. In the setting
menu, select ON, and press "Screen control" while playing;
this function is set in screen control menu.
The disc doesn't contain the language.
Certain discs can't be changed, and only can be selected in
disc menu.
The disc doesn't contain caption information, or caption isn't
enabled; press the [Caption] key to enable.
Press [Setup] to enter main menu interface, and press
number "8520" to enter area code page.
Blu-ray code: adjust the area code of Blu-ray discs, and
enter "1", "2" or "4" directly to select A, B or C.
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