Frequently Asked Questions; Troubleshooting; Contacting Customer Service - MartinLogan Electro Motion IC User Manual

F a
requentLY
How do I clean my speakers? Just use a dust free
cloth or a soft brush to remove the dust from your
speakers. Do not spray any kind of cleaning agent
on or in close proximity to the drivers.
What size amplifier should I use? We rec-
ommend an amplifier rated within the suitable
amplifier range of your speaker.
Could you suggest a list of suitable electronics
and cables that would be ideal for MartinLogan
speakers? The area of electronics and cable
choice is probably the most common type of
question that we receive. It is also the most
subjective. We have repeatedly found that brands
that work well in one setup will drive someone else
nuts in another. We use many brands with great
t
rouBLeshooting
No Output
• Check that all your system components are
turned on, not muted, and that your balance
control (if applicable) is set correctly.
• Check to make sure your power outlet at the
wall is working.
• Check your power cords, speaker wires, and
interconnecting cables.
• Check to make sure no headphones are
plugged in.
• Swap speaker wires at your amplifier with
those of a speaker that is functioning correct-
C C
ontaCting
MartinLogan customer service is available
Monday–Friday between the hours of 8am–5pm
(central time) by calling (785) 749-0133 or by
emailing service@martinlogan.com.
8
q
sked uestions
s
ustomer erviCe
success. Again, we have no favorites; we use
electronics and cables quite interchangeably. We
would suggest listening to a number of brands—
and above all else—trust your ears. Dealers are
always the best source for information when
purchasing additional audio equipment or cables
and will be well versed in the subject of special
safety requirements for in-wall cable.
Will exposure to sunlight affect the life or
performance of my speakers? We recommend
that you not place any loudspeaker in direct
sunlight. The ultraviolet (UV) rays from the sun can
cause deterioration of grill cloth, speaker cones, etc.
Small exposures to UV will not cause a problem. In
general, the filtering of UV rays through glass will
greatly reduce the negative effects.
ly. If the lack of output moves to a different
speaker the problem could be with other
equipment in your system (i.e. amp, pre-amp,
processor, etc.)
• Try hooking up a different set of speakers.
The lack of output could point to a problem
with other equipment in your system (i.e.
amp, pre-amp, processor, etc.)
Lack of Bass or Poor Imaging
• Check your speaker wires. Is the polarity cor-
rect — (+) to (+) and (–) to (–).