SMART Board M600 series User Manual page 31

C H A P T E R 4
Maintenance and troubleshooting
Symptoms
The SMART software
icon doesn't appear in
the notification area
(Windows) or dock
(Mac).
The orientation
procedure doesn't
proceed to the second
point.
25 smarttech.com/kb/170410
Cause
SMART Board Tools isn't running.
SMART Product Drivers isn't
installed
Your computer could be sending input
to an application other than the
interactive whiteboard's orientation
screen.
Solution
Start SMART Board Tools.
For Windows computers, select
Start > All Programs > SMART
Technologies > SMART Board
Tools 2013.
For Mac computers, select Finder
> Applications > SMART
Technologies > Board Tools.
Install SMART Product Drivers on
your computer. For details about
installing
SMART Product Drivers, see
Installing SMART Product Drivers
on page 8.
Press ALT+TAB on your keyboard
to change your operating system's
focus to the interactive
whiteboard's orientation screen.
Alternatively, open SMART
settings and select Orient/Align
the SMART Product.