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Summary of Contents for SMART Board SBID8055i-G5-SMP
- Page 1 Help us make this document better smarttech.com/docfeedback/170814 SMART Board® 8000i-G5-SMP series interactive flat panels ADMINISTRATOR’S GUIDE FOR MODELS SBID8055i-G5-SMP AND SBID8065i-G5-SMP...
- Page 2 Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: この装置は、クラスA情報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよ う要求されることがあります。 VCCI-A Licenses The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United...
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Page 3: Important Information
Important information WARNING Failure to follow the installation instructions shipped with the interactive flat panel could result in injury and product damage which may not be covered by the warranty. Do not open or disassemble the interactive flat panel. You risk electrical shock from the high voltage inside the casing. - Page 4 IMPORTANT INFORMATION Use only VESA®-approved mounting hardware. Disconnect all of the interactive flat panel’s power cables from the wall outlet and seek assistance from qualified service personnel if any of the following occur: The power cable or plug is damaged Liquid is spilled into the interactive flat panel Objects fall into the interactive flat panel The interactive flat panel is dropped Structural damage, such as cracking, occurs...
- Page 5 IMPORTANT The following are the maximum power requirements for the interactive flat panel: Model Power requirements SBID8055i-G5-SMP 90V to 240V AC, 50Hz to 60 Hz, 130 W SBID8065i-G5-SMP 100V to 240V AC, 50 Hz to 60 Hz, 200 W For additional requirements and other information, refer to the interactive flat panel’s specifications (see Resources for decision makers on page 9).
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Page 7: Table Of Contents
Contents Important information Chapter 1: Welcome About this guide About the interactive flat panel About SMART software Resources for administrators Resources for others Chapter 2: Mounting the interactive flat panel Before mounting the interactive flat panel Mounting the interactive flat panel vertically Choosing a location Choosing a height Chapter 3: Connecting power and devices Connector panel Connecting power... - Page 8 CONTENTS Resolving touch issues Resolving connected computer issues Using the SMART Connection Wizard Using SMART Diagnostics Appendix A: Using the on-screen display menu Changing settings in the on-screen display menu On-screen display menu options Appendix B: Remotely managing the interactive flat panel Connecting and configuring a room control system Power modes Room control system programming commands and responses Commands...
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Page 9: About This Guide
Chapter 1 Welcome About this guide About the interactive flat panel Models Specifications Features Components Screen Cameras and reflective tape channel Front control panel Pens with erasers Presence detection sensor Speakers Accessory slot About SMART software Resources for administrators Training Support center and knowledge base Resources for others Resources for decision makers Resources for installers... -
Page 10: Chapter 1 Welcome
LCD screen with e-LED backlight. Models The SMART Board 8000i-G5-SMP series interactive flat panels consists of two models: SMART Board 8055i-G5-SMP interactive flat panel (SBID8055i-G5-SMP) SMART Board 8065i-G5-SMP interactive flat panel (SBID8065i-G5-SMP) Differences between these models are noted in this guide. Specifications Refer to the interactive flat panel’s specifications for detailed technical information, including... -
Page 11: Features
CHAPTER 1 WELCOME Features The interactive flat panel includes the following features: Feature Description Touch support You can do everything on the interactive flat panel that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the interactive flat panel’s surface. -
Page 12: Components
CHAPTER 1 WELCOME Components The interactive flat panel consists of the following components: Name More information Pictured Screen Page 5 Cameras and reflective tape channel Page 5 Front control panel Page 5 Pen with eraser (×2) Page 6 Presence detection sensor Page 7 Not pictured Speakers Page 7 Connector panel Page 16 Menu control panel... -
Page 13: Screen
Screen The screen specifications vary by model: Model Diagonal Width Height Aspect ratio SBID8055i-G5-SMP 54 1/2" (138.4 cm) 47 5/8" (121 cm) 26 3/4" (68 cm) 16:9 SBID8065i-G5-SMP 64 1/2" (163.9 cm) 56 1/4" (142.8 cm) 31 5/8" (80.4 cm) 16:9 For information on cleaning the screen, see Cleaning the screen on page 28. -
Page 14: Pens With Erasers
CHAPTER 1 WELCOME IMPORTANT If there is a film over the front control panel, remove it before using the front control panel. In normal operation, all buttons are white. The Standby button also functions as an indicator light: Indicator light Status Troubleshooting Solid white... -
Page 15: Presence Detection Sensor
CHAPTER 1 WELCOME Presence detection sensor The interactive flat panel has a presence detection sensor on its bottom frame that can detect people up to 16' (5 m) away when the interactive flat panel is in Standby mode. When the sensor detects people in the room, the interactive flat panel turns on and displays a welcome screen. -
Page 16: About Smart Software
CHAPTER 1 WELCOME About SMART software To take full advantage of the interactive flat panel’s features, you can install the following SMART software on the computers connected to the interactive flat panel: Software Description SMART Product Drivers SMART Product Drivers enables connected computers to detect input from the interactive flat panel. SMART Ink™... -
Page 17: Resources For Others
SMART provides resources for decision makers, installers and users as well as administrators. Resources for decision makers Decision makers can refer to the specifications for detailed information about the interactive flat panels. Model Specifications SBID8055i-G5-SMP smarttech.com/kb/170815 SBID8065i-G5-SMP smarttech.com/kb/170841 Resources for installers Installers can refer to the installation instructions included with the interactive flat panel when installing the product. -
Page 19: Chapter 2: Mounting The Interactive Flat Panel
Refer to local building codes to ensure the wall can support the weight of the interactive flat panel (specified in the following table) and mounting equipment. Model Weight SBID8055i-G5-SMP 106 lb. (48.2 kg) SBID8065i-G5-SMP 137 lb. (62.2 kg) Use a standard VESA 400 mm × 400 mm mounting plate (not included) to mount the interactive flat panel on a wall. -
Page 20: Mounting The Interactive Flat Panel Vertically
CHAPTER 2 MOUNTING THE INTERACTIVE FLAT PANEL Use M8 screws to fasten the wall bracket. Screw length 20 mm + x mm < M8 < 45 mm + x mm where x is the combined thickness of the wall bracket and washer 97.36–177.01 in-lb. (11–20 N·m) Fasten force CAUTION Do not over-tighten the screws. -
Page 21: Choosing A Height
CHAPTER 2 MOUNTING THE INTERACTIVE FLAT PANEL Choose a location that’s far from bright light sources, such as windows and strong overhead lighting. Infrared (IR) lighting can cause issues with the performance of the cameras and can lead to unintentional or missed touches. Do not install the interactive flat panel near where the main power supply enters the building. -
Page 23: Chapter 3: Connecting Power And Devices
Chapter 3 Connecting power and devices Connector panel Connecting power Connecting the room computer Connecting cables for a guest laptop Connecting external speakers Using the USB receptacle Switching between input sources This chapter describes connecting the interactive flat panel to power, computers and other devices. -
Page 24: Connector Panel
CHAPTER 3 CONNECTING POWER AND DEVICES Connector panel The following diagram and table present the connectors on the interactive flat panel and I/O extension module (if installed): Connector Connects to Notes (if any) Interactive flat panel RS-232 Room control system See page 45. USB Micro-B [N/A] This connector is a service port. -
Page 25: Connecting Power
CHAPTER 3 CONNECTING POWER AND DEVICES Connecting power Connect the supplied power cable from the AC power inlet on the bottom of the interactive flat panel to a power outlet. NOTE Refer to the interactive flat panel’s specifications for power requirements and power consumption information (see Resources for decision makers on page 9). Connecting the room computer If you installed the I/O extension module in the accessory slot, connect the room computer to the... -
Page 26: Connecting Cables For A Guest Laptop
CHAPTER 3 CONNECTING POWER AND DEVICES Connecting cables for a guest laptop If the USB and HDMI connectors on theinteractive flat panel are available, you can install cables that enable users to connect a guest laptop to the interactive flat panel from another location in the room, such as on a conference table. - Page 27 CHAPTER 3 CONNECTING POWER AND DEVICES Option Input source HDMI Room computer (if the room computer is connected to the interactive flat panel) Guest laptop (if a guest laptop is connected to the interactive flat panel) OPS/HDMI2 SMART kapp iQ functionality (if the AM30 appliance is installed in the accessory slot) Room computer (if the I/O extension module is installed in the accessory slot and the room computer is connected to the I/O extension module)
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Page 29: Chapter 4: Setting Up The Interactive Flat Panel And Room Computer
Chapter 4 Setting up the interactive flat panel and room computer Turning on the interactive flat panel and room computer for the first time Installing SMART software Running the SMART Connection Wizard This chapter explains how to set up the interactive flat panel and room computer after mounting the interactive flat panel and connecting power and devices. -
Page 30: Installing Smart Software
CHAPTER 4 SETTING UP THE INTERACTIVE FLAT PANEL AND ROOM COMPUTER Installing SMART software Download and install SMART software on the room computer to take full advantage of the interactive flat panel’s features. To download and install SMART software 1. Go to smarttech.com/downloads. 2. Scroll to the SMART Meeting Pro software section. 3. -
Page 31: Chapter 5: Maintaining The Interactive Flat Panel
Chapter 5 Maintaining the interactive flat panel Resetting the interactive flat panel Maintaining the interactive flat panel software and firmware Opening SMART Settings Updating firmware Updating software Orienting the interactive flat panel Calibrating the interactive flat panel Maintaining the interactive flat panel hardware Checking the interactive flat panel installation Cleaning the screen Cleaning the camera windows and reflective tape Cleaning the presence detection sensor Maintaining ventilation Preventing condensation... -
Page 32: Maintaining The Interactive Flat Panel Software And Firmware
CHAPTER 5 MAINTAINING THE INTERACTIVE FLAT PANEL 2. Press and hold the Standby button until the screen turns black. The interactive flat panel resets, and then your computer’s logon screen or desktop appears on the interactive flat panel. Maintaining the interactive flat panel software and firmware This section describes common maintenance procedures for the interactive flat panel software and firmware. -
Page 33: Updating Software
CHAPTER 5 MAINTAINING THE INTERACTIVE FLAT PANEL CAUTION Only a system administrator should update interactive flat panel firmware. Only one interactive flat panel can be connected to the computer during the firmware update. Do not disconnect the interactive flat panel from your computer during the firmware update. Do not touch the interactive flat panel’s screen or input button during the firmware update. Do not turn off your computer or the interactive flat panel during the firmware update. -
Page 34: Orienting The Interactive Flat Panel
CHAPTER 5 MAINTAINING THE INTERACTIVE FLAT PANEL Orienting the interactive flat panel If the pointer appears a distance from the actual contact when you touch the screen, orient the interactive flat panel. NOTE You can use your finger or a pen to orient the interactive flat panel. To orient the interactive flat panel 1. -
Page 35: Maintaining The Interactive Flat Panel Hardware
CHAPTER 5 MAINTAINING THE INTERACTIVE FLAT PANEL 3. If more than one SMART product is connected to your computer, select the interactive flat panel. 4. Select Advanced Settings from the drop-down list. 5. Press Calibrate. The calibration screen appears. This can take a few moments. 6. -
Page 36: Cleaning The Screen
CHAPTER 5 MAINTAINING THE INTERACTIVE FLAT PANEL Cleaning the screen Follow these instructions to clean the interactive flat panel screen without damaging its anti-glare coating or other product components. CAUTION Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth. -
Page 37: Cleaning The Presence Detection Sensor
CHAPTER 5 MAINTAINING THE INTERACTIVE FLAT PANEL Applying too much pressure when cleaning the tape or cameras can damage the tape and cause performance issues or errors. To clean the camera windows and reflective tape 1. Using a clean lint-free cloth, gently wipe the camera windows in the top corners and the reflective tape along the top of the interactive flat panel screen. -
Page 38: Removing And Transporting The Interactive Flat Panel
CHAPTER 5 MAINTAINING THE INTERACTIVE FLAT PANEL Preventing condensation The interactive flat panel screen contains layers of glass that can collect condensation, especially in the following conditions: Temperature extremes with high humidity Rapid changes in humidity, which can occur when you operate the product near water (such as a pool, kettle or air conditioner ventilator) Direct exposure to sunlight To evaporate condensation from the interactive flat panel... -
Page 39: Transporting The Interactive Flat Panel
CHAPTER 5 MAINTAINING THE INTERACTIVE FLAT PANEL IMPORTANT Follow the instructions included with the floor stand or mounting hardware. To remove the interactive flat panel 1. Turn off the room computer. 2. Press the Standby button on the front control panel twice. 3. Turn off the interactive flat panel by flicking the power switch beside the AC power inlet. 4. -
Page 41: Chapter 6: Troubleshooting
Chapter 6 Troubleshooting Locating the interactive flat panel serial number Resolving common issues using the indicator light Resolving presence detection issues Resolving image issues Resolving touch issues Resolving connected computer issues Using the SMART Connection Wizard Using SMART Diagnostics This chapter helps you solve simple issues that can occur with the interactive flat panel. If issues persist or aren’t covered in this chapter, contact SMART Support (smarttech.com/support/entsupport). -
Page 42: Resolving Presence Detection Issues
CHAPTER 6 TROUBLESHOOTING Resolving presence detection issues Use the following table to resolve presence detection issues: Symptom Cause Solution The interactive flat panel isn’t Presence detection isn’t enabled. Enable presence detection (see page 42). turning on. There isn’t enough difference Reduce the room temperature. between the room temperature and human body temperature. -
Page 43: Resolving Image Issues
CHAPTER 6 TROUBLESHOOTING Resolving image issues Use the following table to resolve image issues: Symptom Cause Solution The image is too light, too dark or The interactive flat panel’s picture Adjust the Picture options (see Picture on has poor image quality. settings might be set incorrectly. page 40). -
Page 44: Resolving Connected Computer Issues
CHAPTER 6 TROUBLESHOOTING Resolving connected computer issues Use the following table to resolve connected computer issues: Symptom Cause Solution The connected computer’s display The connected computer’s video Set the computer’s video resolution to is too large, too small or doesn’t resolution settings don’t match the 3840 × 2160 at 30 Hz. -
Page 45: Using The Smart Connection Wizard
CHAPTER 6 TROUBLESHOOTING Symptom Cause Solution Touch interactivity is slow. The connected computer is Close some open applications. running too many applications. The connected computer doesn’t Upgrade the computer or replace it with meet SMART requirements. another computer that meets system requirements. -
Page 46: Using Smart Diagnostics
CHAPTER 6 TROUBLESHOOTING Using SMART Diagnostics If you touch the interactive flat panel’s surface and nothing happens, if there is no digital ink, or if the ink appears in some locations and not in others, use SMART Diagnostics to help identify and resolve these issues. -
Page 47: Appendix A: Using The On-Screen Display Menu
Appendix A Using the on-screen display menu Changing settings in the on-screen display menu On-screen display menu options You can access the on-screen display menu using the menu control panel located on the side of the interactive flat panel. Name MENU [Up] [Down] [Left] [Right]... -
Page 48: On-Screen Display Menu Options
APPENDIX A USING THE ON-SCREEN DISPLAY MENU 4. Press the left and right arrows to change the menu option’s setting. Press the right arrow to open the menu option’s submenu. (Repeat steps 3 and 4 to change settings in the submenu.) 5. - Page 49 APPENDIX A USING THE ON-SCREEN DISPLAY MENU Option Values Function Notes (if any) Movie Mode Sets the brightness, contrast, black level, color and sharpness for movie watching Middle High [N/A] Resets all options in the Picture Picture Reset menu to their default values Sound Sound Mode Treble...
- Page 50 APPENDIX A USING THE ON-SCREEN DISPLAY MENU Option Values Function Notes (if any) Setup Power Save Enables or disables Power Save When Power Save mode is enabled mode and there is no video input, the interactive flat panel displays No Signal for 25 seconds before turning off.
- Page 51 APPENDIX A USING THE ON-SCREEN DISPLAY MENU Option Values Function Notes (if any) Touch firmware version [N/A] Displays the interactive flat panel’s touch firmware version [N/A] Displays whether the I/O extension OPS Information module is installed smarttech.com/kb/170814...
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Page 53: Appendix B: Remotely Managing The Interactive Flat Panel
Appendix B Remotely managing the interactive flat panel Connecting and configuring a room control system Connecting a computer to the interactive flat panel Configuring the computer’s serial interface settings Power modes Room control system programming commands and responses Command inventory Viewing a list of available commands Identifying current values Assigning a specific value Increasing or decreasing a value for a setting... -
Page 54: Connecting A Computer To The Interactive Flat Panel
APPENDIX B REMOTELY MANAGING THE INTERACTIVE FLAT PANEL Connecting a computer to the interactive flat panel To connect a computer to the interactive flat panel Connect an RS-232 cable from the computer’s serial output to the room control input on the connector panel. IMPORTANT Do not use a null modem cable. Use only a standard RS-232 cable. Configuring the computer’s serial interface settings Configure the computer’s serial interface before sending commands to the interactive flat panel. -
Page 55: Power Modes
APPENDIX B REMOTELY MANAGING THE INTERACTIVE FLAT PANEL Power modes The interactive flat panel has three power modes: Power Save Standby All commands are available when the interactive flat panel is on. Some commands are available when the interactive flat panel is in Standby mode. Room control system programming commands and responses To access interactive flat panel information or to adjust interactive flat panel settings using the room control system, type commands after the command prompt (>), and then wait for the... -
Page 56: Command Inventory
APPENDIX B REMOTELY MANAGING THE INTERACTIVE FLAT PANEL Command inventory The interactive flat panel responds to the commands listed in the tables on the following pages. Viewing a list of available commands You can view a list of available commands by typing ? at the command prompt and pressing ENTER. -
Page 57: Commands
APPENDIX B REMOTELY MANAGING THE INTERACTIVE FLAT PANEL In the example below, the user wants to identify the contrast for the HDMI1 video input. >get contrast hdmi1 contrast hdmi1=65 In the example below, the user wants to set the contrast to 70 for the HDMI video input. >set contrast hdmi1=70 contrast hdmi1=70 Commands... -
Page 58: Source
APPENDIX B REMOTELY MANAGING THE INTERACTIVE FLAT PANEL Source Use the following commands to identify source settings. Command Response Possible values Standby mode get input input=[Value] hdmi1 ops/hdmi2 get videoinputs videoinputs=[Value] hdmi1 ops/hdmi2 Use the following commands to assign source settings. Command Possible values Response Standby... -
Page 59: Audio
APPENDIX B REMOTELY MANAGING THE INTERACTIVE FLAT PANEL Use the following commands to assign video settings. Command Possible values Response Standby mode set displaymode [Value] =standard displaymode=[Value] =user =dynamic set contrast [Value] + [Incremental value] contrast=[Value] - [Incremental value] =0–100 set brightness [Value] + [Incremental value] brightness=[Value] - [Incremental value]... - Page 60 APPENDIX B REMOTELY MANAGING THE INTERACTIVE FLAT PANEL Command Response Possible values Standby mode get audioinput audioinput=[Value] usbaudio HDMI OPSdigital get treble treble=[Value] 0–100 get bass bass=[Value] 0–100 get audioeq120 audioeq120=[Value] 0–100 get audioeq500 audioeq500=[Value] 0–100 get audioeq1200 audioeq1200=[Value] 0–100 get audioeq7500 audioeq7500=[Value] 0–100 get audioeq12k...
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Page 61: System Information
APPENDIX B REMOTELY MANAGING THE INTERACTIVE FLAT PANEL System information Use the following commands to identify system information settings. Command Response Possible values Standby mode get autopoweroff autopoweroff=[Value] 15–240 get fwverscr fwverscr=[Value] [Scalar version firmware number] get fwvertouch fwvertouch=[Value] [Touch controller firmware version number] get serialtouch serialtouch=[Value]... - Page 62 APPENDIX B REMOTELY MANAGING THE INTERACTIVE FLAT PANEL Use the following commands to assign system information settings. Command Possible values Response Standby mode set autopoweroff [Value] + [Incremental value] autopoweroff=[Value] - [Incremental value] =15–240 set factoryreset [Value] =yes factoryreset=[Value] set language [Value] =English language=[Value] =Arabic...
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Page 63: Appendix C: Hardware Environmental Compliance
Appendix C Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment contain substances that can be harmful to the environment and to human health. -
Page 65: Index
Index Connection Wizard, See SMART Connection Wizard connector panel, 16 air conditioning, 13, 30 contrast, 40, 50 AM30 appliance, 7 control panels angle (mounting), 12 front, See front control panel aspect ratio, 5 menu, See menu control panel audio about, 3 configuring, 41, 51 controlling volume, 5 muting, 5 Diagnostics, See SMART Diagnostics... - Page 66 INDEX height for mounting the interactive flat panel, 13 humidity, 29-30 packaging, 31 Pen iQ, 3 pens about, 6 maintaining, 30 I/O extension module permanent markers, 28 about, 7 power, 13, 17, 21, 47, 49 connectors, 16 presence detection sensor installation about, 7 hardware, See hardware installation...
- Page 67 INDEX updating, 25 SMART Product Drivers about, 8 wall mounting instructions, See mounting installing, 22 instructions updating, 25 water, 28 SMART Product Update, 25 WEEE Directives, 55 SMART Settings, 24 smoke, 29 software installation, 22 software updates, 25 sound, See audio speakers built-in, 3, 7, 51 external, 18 specifications, 9...
- Page 70 SMART TECHNOLOGIES smarttech.com/support smarttech.com/support/entsupport smarttech.com/kb/170814...
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