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7-5. Other problems
Problem
1. The "Smoothing" on the Setting menu
"Screen" cannot be selected.
2. The auto adjustment function does not
work.
3. No audio output.
4. The volume of the speaker with built-
in amplifier attached to the line output
connector cannot be adjusted.
5. Will not change to the power saving mode
6. "This operation is not available on current
status." is displayed.
Possible cause and remedy
• You cannot choose "smoothing" when the screen is
displayed in the following resolutions or settings.
- The resolution is 1920 × 1080
- Screen Size is "Normal"
• This function does not work during digital signal input.
• This function is intended for use on the Macintosh and
on AT-compatible PC running Windows. It does not work
properly when an image is displayed only on a part of the
screen (command prompt window, for example) or when a
black background (wallpaper, etc.) is in use.
• This function does not work correctly with some graphics
boards.
• Check whether the stereo mini jack cable is connected
properly.
• Check the current external device and audio playback
software to see whether they are configured correctly.
• If HDMI input is used, check the current external device
and the "Source" setting in the Setting menu (see
2. Switching sound source for HDMI signal input" (page
29)).
• Monitor speaker
- Check whether a speaker with built-in amplifier is
attached to the line output connector.
- Check whether volume is set to 0.
• Headphones
- Check whether volume is set to 0.
• Speaker with built-in amplifier attached to the line output
connector
- Check whether the headphones are connected.
• With this product, the volume of an external speaker
cannot be adjusted. Adjust the volume on the external
speaker.
• When all the conditions below are met, the monitor does
not change to the power saving mode even if "Power
Save" is set to "Enable":
- "Power Save" for Sound is set to "Sound On"
Output" (page
37))
- In the mute state
("To mute the sound temporarily" (page
28))
In these cases, reset the mute.
• This message appears in the following cases.
- When
/
/
on the monitor is pressed:
The volume of the speaker with built-in amplifier
attached to the line output connector cannot be adjusted
(see
"3-1. Adjusting Volume" (page
- When
on the remote control is pressed:
When "sRGB" is selected for the color mode, the Smart
function cannot be used (see
Function" (page
33)).
"3-
("Audio
on the remote control or
28)).
"Chapter 4 Using Smart
Chapter 7 Troubleshooting
45
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