Eizo FDF2304W-IP Technical Brief
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DuraVision IP Decoding Monitor
Indexes
1.
Introduction .........................................................................................................................................................................2
2.
Device preparation .............................................................................................................................................................2
2.1.
Monitor preparation ...................................................................................................................................................2
2.2.
Preparing Panasonic Camera ..................................................................................................................................3
2.3.
Preparing AXIS camera / ONVIF compliant camera ...............................................................................................4
3.
Troubleshooting ..................................................................................................................................................................5
Q20B014-AS-03007B
Technical Brief
Troubleshooting Guide
FDF2304W-IP
FDF4627W-IP
FDF2711W-IP
DX0211-IP
Rev. B
(6/28/2021)
1 / 6
Technical Brief
© 2021 EIZO Corporation

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Summary of Contents for Eizo FDF2304W-IP

  • Page 1: Table Of Contents

    FDF4627W-IP FDF2711W-IP DX0211-IP Rev. B (6/28/2021) Indexes Introduction ..................................2 Device preparation ................................2 2.1. Monitor preparation ..............................2 2.2. Preparing Panasonic Camera ..........................3 2.3. Preparing AXIS camera / ONVIF compliant camera ....................4 Troubleshooting ..................................5 Q20B014-AS-03007B 1 / 6 © 2021 EIZO Corporation...
  • Page 2: Introduction

    This document provides information on how to self-solve problems when DuraVision IP decoding monitor or box (hereinafter referred to as "monitor") is unable to display camera images. The target monitors are as follows: • 1st generation platform - FDF2304W-IP / FDF4627W-IP • 2nd generation platform - FDF2711W-IP / DX0211-IP Device preparation Due to the increasing performance and security of cameras, it may be impossible to connect the monitor and camera with the default settings.
  • Page 3: Preparing Panasonic Camera

    Setting location: "Image/Audio" - "Image" [Notes] For cameras that support H.265, the "H.265" is initially selected. Be sure to change it to "H.264" when connecting to FDF2304W-IP / FDF4627W-IP. [Information] When registering a camera to the monitor using the "Panasonic" protocol, the default setting is to connect to stream(2).
  • Page 4: Preparing Axis Camera / Onvif Compliant Camera

    *Do not select the auto-configuration option for the IP address to so that the link local address (169.254.x.x) is not set. Stream Set the following values according to the display performance of the monitor. For FDF2304W-IP / FDF4627W-IP For FDF2711W-IP / DX0211-IP - Compression Format: H.264 - Compression Format: H.265 / H.264...
  • Page 5: Troubleshooting

    If the monitor is FDF2711W-IP / DX0211-IP, enter the IP address of the camera in the manual registration screen and press the "Ping" button. If the monitor is FDF2304W-IP / FDF4627-IP, open the command prompt on your PC and type "ping {IP address}" to connect to the camera and monitor.
  • Page 6 (1st generation generation) on the EIZO website, the monitor and camera may be incompatible. If you are using FDF2304W-IP/FDF4627W-IP, consider FDF2711W-IP/DX0211-IP. These use different libraries, which may improve the symptom.  Consider connecting with the DirectUri protocol. To find the RTSP URL starting with "rtsp://" to be entered in the manual registration screen, refer to the camera's manual or contact the camera manufacturer.

This manual is also suitable for:

Fdf4627w-ipFdf2711w-ipDx0211-ip

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