Troubleshooting - KitchenAid KEHU309 Use And Care Manual

3. Close the oven door as far as it will shut.
4. Lift the oven door while holding both sides.
Continue to push the oven door closed and pull it away from
the oven door frame.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■ Is the appliance wired properly?
See Installation Instructions.
Oven will not operate
■ Is the electronic oven control set correctly?
See "Electronic Oven Control" section.
■
Has a delay start been set?
See "Timed Cooking" section.
■ Is the Control Lock set?
See "Control Lock" section.
■ Is the Sabbath Mode set?
See "Sabbath Mode" section.
■
On combination oven models, is the lower oven self-
cleaning?
When the lower oven is self-cleaning the upper microwave
oven cannot be set or turned on.
■
On combination oven models, is the correct oven control
being used?
The left control is for the lower oven, the right control is for
the upper microwave oven.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See "Oven Temperature Control" section.
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To Replace:
1. Insert both hanger arms into the door.
2. Open the oven door.
3. Move the hinge levers back to the locked position. Check

TROUBLESHOOTING

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You should hear a "click" as the door is set into place.
that the door is free to open and close. If it is not, repeat the
removal and installation procedures.
Display shows messages
Is the display showing a letter followed by a number?
Clear the display. See "Display(s)" section. If a letter followed
by a number reappears, call for service. See "Assistance or
Service" section.
Steam cycle will not operate
Is the water supply connected to the oven?
See the Installation Instructions supplied with this oven.
Does the filter need to be replaced?
The oven will shut off the steam functions until the filter is
replaced. See "Water Filter/Filtration System" section.
Self-Cleaning cycle will not operate
Is the oven door open?
Close the oven door all the way.
Has the function been entered?
See "Self-Cleaning Cycle" section.
On some models, has a delay start Self-Clean cycle been
set?
See "Self-Cleaning Cycle" section.
Has a delay start been set?
See "Timed Cooking" section.
On combination oven models, is the lower oven self-
cleaning?
When the lower oven is self-cleaning the upper microwave
oven cannot be set or turned on.
Oven cooking results not what expected
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
Is the proper oven temperature calibration set?
See "Oven Temperature Control" section.
Was the oven preheated?
See "Baking and Roasting" section.