Polycom RealPresence Group Series Release Notes page 21

Release Notes
Polycom RealPresence Group Series, Version 4.1.1.1
Category Issue ID
Cameras GS-7213
Cameras GS-7098
Cameras GS-6997
Content GS-10151
Content GS-9099
Content GS-9043
Content GS-8282
Polycom, Inc.
Found in
Release Description
4.0.0 Sometimes when a
RealPresence Group system is
in a call, the Mute button cannot
be used to enable or disable
EagleEye Director tracking.
4.0.0 When a RealPresence Group
system is not in a call, the Mute
button cannot be used to enable
or disable EagleEye Director
tracking.
4.0.1 On occasion after completing
the setup wizard, the Polycom
Microphone array is not
detected.
4.0.2 The RealPresence Group series
does not support HDCP
(high-bandwidth digital content
protection). If you connect a
content source that sends
HDCP-encrypted content, the
content is not shown (on the
local or far side) and the screen
displays black video.
4.0.2 When a RealPresence Group
system is in an H.323 call at 3
Mbps and above with a Sony
PCS-XG80 system that is
sending content, the
RealPresence Group system
displays content and far-end
video on the monitor. It does not
show near-end video.
4.0.0 Sharing content on a
RealPresence Group system by
using a 1280 x 1024 resolution
with a 85 Hz refresh rate is not
supported.
4.0.2 When sending content using an
Apple MacBook and a VGA
adapter not made by Apple, the
RealPresence Group system is
unable to send 1080p content.
Workaround
In the local interface,
enable or disable camera
tracking from Menu >
Cameras.
Enable or disable camera
tracking from the Menu
screen in the local
interface.
Disconnect and reconnect
the microphone array
cable to the system, and
then go to the Audio
Diagnostic page to confirm
that the issue is resolved.
When sending content, do
not use a content source
using HDCP.
Place the call at a speed
less than 3 Mbps.
Use a refresh rate of 60
Hz or 75 Hz.
Send content using a
resolution of 1280x1024,
1024x768, or 800x600.
Alternately, use an Apple
VGA adapter.
21