Polycom RealPresence Group Series Release Notes page 20

Release Notes
Polycom RealPresence Group Series, Version 4.1.1.1
Category Issue ID
Cameras GS-8418
Cameras GS-8011
Cameras GS-7501
Cameras GS-7419
Cameras GS-7340
Cameras GS-7339
20
Found in
Release Description
4.0.2 When changing the Country
setting from a PAL to NTSC
country, or vice versa, on a
RealPresence Group system
that is attached to an EagleEye
1080 camera, the system must
be restarted before the change
takes effect on the camera.
4.0.2 When connecting an EagleEye
Director running software
version 1.0 with a RealPresence
Group system, selecting a PAL
country for the Country setting
in the setup wizard might result
in the system not being able to
detect and update the camera.
4.0.1 When calibrating an EagleEye
Director, touching Start Camera
Tracking or Stop Camera
Tracking on the Cameras
screen of the Polycom Touch
Control interrupts the calibration
process and shows the room
view. To stop displaying the
room view and calibrate the
camera, cancel and restart the
calibration from the web
interface.
4.0.1 When using an EagleEye
Director camera preset with a
RealPresence Group system, if
you move the camera too
quickly over a large area the
stored PTZ information does not
match the place where the
camera actually stopped.
4.0.0 Although the option appears in
the local and web interfaces,
calibration cannot be completed
when tracking is disabled on the
EagleEye Director camera
system.
4.0.0 The EagleEye Director pan, tilt,
and zoom (PTZ) values may
reset to the default values after
the RealPresence Group
system is restarted.
Workaround
Disconnect and reconnect
the camera.
When the camera is close
to the target, make sure to
move the camera slowly.
Calibrate the EagleEye
Director only when
tracking is enabled.
Enable tracking on the
EagleEye Director camera
before restarting the
system.
Polycom, Inc.