Detection Of Non-Genuine Supplies - Lexmark MS71x Study Manual

Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide Rev 1.3

Detection of Non-Genuine Supplies

When the printer senses that the Imaging Unit, Toner Cartridge or Fuser is not a genuine Lexmark part,
the printer will post this error message:
Non-Lexmark [supply], see User's Guide [33.xy]
In this case, the control panel will instruct the User to refer to the Troubleshooting Section of the User's
Guide for instructions on how to proceed.
The User's Guide documents warnings about using non-genuine supplies. If the customer wishes to
accept the risks of non-genuine supply they may document this acceptance by pressing the "OK" and "X"
keys simultaneously for 15 seconds. In response, the printer will continue and mark a flag in NVRAM that
the customer acceptance has occurred. In addition the bottom of the Device Statistics page will denote
that the customer has accepted the non-genuine supply.
The following is the message that will appear on the Device Statistics page:
If the customer acceptance flag is marked, YYY.xx errors will include an "n" at the end for the error
number string. (e.g., 202.05N)
The customer may decide they do not want to accept the risks associated with using non-genuine
Lexmark supplies or devices. This is done by the customer not pressing the "yes, continue" sequence as
described above and the User's Guide. But instead, the customer is to remove the non-genuine Lexmark
supply or device and replace it with a genuine Lexmark supply or device.
For Training Purposes Only 11/19/2012
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