Error code
Description
341.51
Motor 1 (Pick/Lift) motor no first encoder
341.52
Motor 1 (Pick/Lift) motor stop error
341.53
Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
342.54
Motor 2 (Separator/Passthru) motor no first encoder Go to
342.55
Motor 2 (Separator/Passthru) motor stop error
342.56
Motor 2 (Separator/Passthru) PWM underflow
(motor overspeed)
344.57
Motor 3 motor no first encoder
344.58
Motor 3 motor stop error
344.59
Motor 3 PWM underflow (motor overspeed)
Option tray pick/lift motor service check
Action
Step 1
a
Remove the option tray insert.
b
Check the lift plate and gears for proper operation by moving the metal
plate.
Do the lift plate and gears move freely, and are they free of wear or
damage?
Step 2
Check the pick/lift motor for the following:
•
Gear tooth breakage
•
Freedom of rotation
Is it free of wear or damage?
Step 3
Check the cable J11 on the option tray controller card.
Is it properly connected and free of damage?
Action
Go to
"Option tray pick/lift motor service check" on
page
106.
"Option tray separator/passthrough motor
service check" on page
Go to
"Option tray ACM motor service check" on
page
107.
Yes
Go to step 2.
Go to step 3.
Contact the next level
of support.
Diagnostic information
106
4514-630, -635, -636
107.
No
Replace the tray insert.
Replace the tray.
Replace the tray.