Planet VIP-1010PT User Manual
  1. Manuals
  2. Brands
  3. Planet Manuals
  4. IP Phone
  5. VIP-1010PT
  6. User manual

Planet VIP-1010PT User Manual

High definition poe ip phone (1-line)
Hide thumbs
Table of Contents

Advertisement

Quick Links

High Definition PoE IP Phone
(1-Line)
VIP-1010PT

Advertisement

Table of Contents
loading

Related Manuals for Planet VIP-1010PT

Summary of Contents for Planet VIP-1010PT

  • Page 1 High Definition PoE IP Phone (1-Line) VIP-1010PT...
  • Page 2 PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual. PLANET makes no commitment to update the information in this User’s Manual, and reserves the right to make improvements on this User’s Manual and/or on the products described in this User’s Manual at any time without notice.
  • Page 3 WEEE separately. Trademarks The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.

  • Page 4: Table Of Contents

    High Definition PoE IP Phone (1-Line) VIP-1010PT Table of Contents INTRODUCTION..................7 ..................9 EATURES .................. 11 PPLICATION ..............12 RODUCT PECIFICATIONS ..........14 HYSICAL PECIFICATIONS AND ACKAGING ..................15 EYPAD INITIAL CONNECTION AND LOGIN ........... 19 LCD BASIC FUNCTIONS ..............21 ................
  • Page 5 High Definition PoE IP Phone (1-Line) VIP-1010PT 4.1.2 Date & Time................33 4.1.3 Backlight ................34 4.1.4 Password Setting ..............34 ................34 OUND ETTINGS 4.2.1 Phone Volume ................ 34 4.2.2 Ring Tones ................35 .................. 35 HONE 4.3.1 Local Phone Book..............35 4.3.2...
  • Page 6 High Definition PoE IP Phone (1-Line) VIP-1010PT 5.19 ->C ..............67 HONE ALL LOG 5.20 ->LDAP ..............68 HONE 5.21 ->B ............. 69 HONE ROAD 5.22 ->B ................. 70 PGRADE ASIC 5.23 ->A ..............71 PGRADE DVANCED 5.24 ->B ................ 73...

  • Page 7: Introduction

    System just like an extension call but no long-distance call charge would occur. The VIP-1010PT also allows call to be transferred to anyone at any location within the voice system, which enables the enterprise to communicate more effectively and is helpful to streamline business processes.
  • Page 8 Standard Compliance The VIP-1010PT supports Session Initiation Protocol 2.0 (RFC 3261) for easy integration with general voice over IP system. The VIP-1010PT is able to broadly interoperate with equipment provided by VoIP infrastructure providers, thus enabling them to provide their customers with better multi-media exchange services.

  • Page 9: Features

    Waiting, Auto Answer, Music on Hold, Caller ID 3-way Conferencing, Call on Hold, Call Forwarding, Black List, DTMF Relay, In-Band, Out-of-Band (RFC 2833) and SIP Info, among others. Besides office use, the VIP-1010PT is also the ideal solution for VoIP service offered by Internet Telephony Service Provider (ITSP).
  • Page 10 High Definition PoE IP Phone (1-Line) VIP-1010PT Volume adjustable, ring tones selectable Call Pickup/Group Call Pickup Speed Dial Intercom Daylight Saving Network Packet Capture Country Ringtone Signal Direct IP Call Auto Redial / Hot Desking Hotline / XML Browser / Action URL...

  • Page 11: Application

    1.2 Application Enterprise IP PBX Deployment of VIP-1010PT The VIP-1010PT is much easier to install and configure than the traditional phone system. Its low cost and high-definition voice quality give you value for money. Base on standard SIP 2.0, it is compatible with all the standard SIP-based servers.

  • Page 12: Product Specifications

    High Definition PoE IP Phone (1-Line) VIP-1010PT 1.3 Product Specifications Product VIP-1010PT Hardware Lines (direct numbers) 1-line cost-effective IP phone Display 132 x 64 graphic LCD with blue backlight 4 Soft Keys Feature Keys 10 Programmable Keys Protocols and Standard MAC Address (IEEE 802.3)
  • Page 13 High Definition PoE IP Phone (1-Line) VIP-1010PT Comfort Noise Generation Echo Cancellation Message Features 1 line (supporting 1 SIP account) Supports call waiting, call forwarding, call transfer 3-way conferencing Call on hold, mute, auto-answer, redial Phonebook (500 groups), blacklist (100 groups), call logs (100...
  • Page 14 High Definition PoE IP Phone (1-Line) VIP-1010PT Supports SRTP for Voice Data Encryption Supports Login for Administration SIP Over TLS Dial without Register SIP V1(RFC2543), V2(RFC3261) Static IP/DHCP for IP configuration 3 DTMF modes: In-Band, RFC2833, SIP INFO Network Features...

  • Page 15: Physical Specifications And Packaging

    High Definition PoE IP Phone (1-Line) VIP-1010PT 1.4 Physical Specifications and Packaging Physical Specifications Dimensions Dimensions 193 x 190 x 35 mm (L x W x H) Net Weight 651g (without box) / 920g (with box) BASIC PACKAGING SIP IP Phone Unit...
  • Page 16 High Definition PoE IP Phone (1-Line) VIP-1010PT Keypad Description Key Name Function Description Assists you in selecting an item that you want to process under the menu by pressing the Up, Down, Right or Left Navigation key. Press the OK key to save.
  • Page 17 High Definition PoE IP Phone (1-Line) VIP-1010PT Rear View and Panel Descriptions Keypad Description Port Port Name Description Power Switch Input: 5V DC, 1.2A Internet 10/100M Connect it to Network 10/100M Connect it to PC Handset Port type: RJ-9 connector...
  • Page 18 High Definition PoE IP Phone (1-Line) VIP-1010PT Account and Status Display Port Name Description Register success Register failure Registering Deactivated account Auto answer No disturb Always forward Network disconnection Ring off Headset mode New voice message New text message Missed calls...

  • Page 19: Initial Connection And Login

    High Definition PoE IP Phone (1-Line) VIP-1010PT 2 Initial Connection and Login The package should contain the following items plus the VIP-1010PT. If any item is missing or damaged, please contact the seller immediately. Quick Installation Guide Handset Handset Cord...
  • Page 20 254 (except 1 where is being used for the phone by default). If User don’t know how to do this, please ask User network administrator. Connecting User PC to the VIP-1010PT PC port. Step 5. Login Prompt Use Web browser (Internet Explorer 6.0 or above) to connect to 192.168.0.1 (type this address in the address bar of Web browser).

  • Page 21: Lcd Basic Functions

    High Definition PoE IP Phone (1-Line) VIP-1010PT 3 LCD Basic Functions 3.1 Making a call 3.1.1 Call Device User can make a phone call via the following methods： 1. Pick up the handset, icon will be shown on the idle screen.

  • Page 22: Mute

    High Definition PoE IP Phone (1-Line) VIP-1010PT incoming and hold the current talking. During the conversation, user can alternate between Headset, Handset and Hand-free by pressing the corresponding keys. Note: The will flash during the Incoming interface 3.3 Mute User can press the Mute key to make the user NOT be heard by the other party, but user can hear the other party.

  • Page 23: Call Forward

    High Definition PoE IP Phone (1-Line) VIP-1010PT 3.7 Call Forward User can set the static forward to transfer all the incoming calls to specified number; Also user can use dynamic forward to transfer all the incoming calls forward to the number inputted when the phone is ringing.

  • Page 24: Consultation Transfer

    Conference soft key to invite the current talking line and the line on hold to attend the conference. The Local conference feature of IP phone VIP-1010PT can invite two parties at most to attend conference. The conference type of IP phone VIP-1010PT is Local conference with default.

  • Page 25: Call Park

    Call Park--> Press the Down key to set Target number-->Press the Down key to set Account-->Press the Save soft key to save 3.11 Pickup User can use pickup to answer other users’ incoming call. The VIP-1010PT IP phone - 25 -...

  • Page 26: Specified Pickup

    High Definition PoE IP Phone (1-Line) VIP-1010PT supports specified pickup and group pickup. Press the group pickup only to answer line 1 (incoming call) if there are many lines (incoming calls) in group. 3.11.1 Specified Pickup Specified pickup can answer specified user’s incoming calls 1.

  • Page 27: Auto-Redial

    High Definition PoE IP Phone (1-Line) VIP-1010PT 3.13 Auto-redial When hung up by the other party during calling, the phone will enter the auto-redial screen. Press OK for redial now or wait for the timeout to cancel Auto-redial. To configure Auto Redial via Phone interface: 1.

  • Page 28: Hotdesking

    Press the Intercom key or the Back soft key to end the intercom. Answer the intercom incoming call. By default, the IP phone VIP-1010PT will answer the intercom incoming call automatically and make a noise. You can set the phone to enable the silent mode when picking up the intercom call so that the other will not hear you.

  • Page 29: Application

    3.17.1 Text Message The VIP-1010PT IP Phone can send and answer text message. The phone will make a “Du” sound and present “N piece of new message” on the LCD (For example, 1 new message), and a twinkling message icon will appear.
  • Page 30 High Definition PoE IP Phone (1-Line) VIP-1010PT 3. In the Text Message interface, select “New Message”. Press the OK key on the phone keyboard or the Enter soft key to enter new message and edit it. Press the “abc” soft key to switch the input methods.

  • Page 31: Voice Message

    VIP-1010PT 3.17.2 Voice Message The VIP-1010PT IP Phone can send or answer voice message. The phone will make a “Du Du” sound, the LED light of message flashes green, and the LCD presents “New Voice Message” on the LCD with a twinkling voice message icon.
  • Page 32 High Definition PoE IP Phone (1-Line) VIP-1010PT Check voice message 1. Press the Message key or the Connect soft key to call the Visit account number of voice message. 2. Check voice message according to voice prompt. Set the Visit account number of voice message first before checking voice message.

  • Page 33: Lcd Advanced Settings

    High Definition PoE IP Phone (1-Line) VIP-1010PT 4 LCD Advanced Settings 4.1 Basic Settings 4.1.1 Language You can change the language through the method below: Press Menu -> Settings -> Basic Setting -> Language 4.1.2 Date & Time 1. The IP phone displays Time and Date in Idle status. You can set the Time and Date obtained from SNTP server automatically or you can set the time and date manually.

  • Page 34: Backlight

    High Definition PoE IP Phone (1-Line) VIP-1010PT 4.1.3 Backlight Set the screen backlight level and duration of backlight Press Menu -> Settings -> Basic Setting ->Backlight 4.1.4 Password Setting This function is to set into the advanced Settings password Press Menu -> Settings -> Advanced Setting ->Password Setting A dialog box “Enter Password:”...

  • Page 35: Ring Tones

    4.3.1 The Local Phone Book is used for storing the contact names and numbers. The VIP-1010PT can store up to 500 entries. You can add, edit, delete, search, or call any contact from the Local Phone Book。 4.3.2 Add contacts manually Add contacts manually from the Local phone book via Phone interface: Press Phone book ->...

  • Page 36: Add Contacts From All Calls History

    Search soft key or the OK key to enter the Search Contacts interface. 4.3.5 Blacklists 100 Blacklist contacts are available with the VIP-1010PT IP Phone. You can add, edit, delete, search or call contact. The phone will reject to answer automatically within the blacklist contacts’ incoming call.

  • Page 37: History Management

    11. Press the Book soft key to enter the Phone Book Menu. 4.4 History Management The History management of the VIP-1010PT contains dialed calls, received calls, missed calls and forwarded calls, and supports 100 storage logs at most. You can check the history, make calls from the calls history and delete the calls history.

  • Page 38: Sip Account Management

    High Definition PoE IP Phone (1-Line) VIP-1010PT 3. Select key style in the type area. 4. Input suitable value in the label area. 5. (Optional) Select the relevant account in the account ID area. 6. (Optional) Input suitable value in Value blank.

  • Page 39: Static Ip Mode

    High Definition PoE IP Phone (1-Line) VIP-1010PT 4.6.2 Static IP Mode 1. In the LAN Port interface, press the Up or Down key on the phone keyboard to select Static IP and then press the OK key on the phone keyboard or the Enter soft key to enter Static IP Setting interface and input IP address.

  • Page 40: Web Configuration

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5 Web Configuration 5.1 Ways to configure The VIP-1010PT has two different ways for different users. Use phone keypad. Use web browser (recommended way). 5.2 Setting via web browser When this phone and PC are connected to network, enter the IP address of the WAN port in this phone as the URL (e.g.

  • Page 41: Status / Basic

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.3 Status / Basic Status->Basic page is used to display some basic information for IP phone. Please refer to the corresponding page for any further information. Status Field Name Explanation Product To display the device’s information, such as Model name, Information MAC address (IP device’s physical address), Firmware...

  • Page 42: Account / Basic

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.4 Account / Basic Field Name Explanation SIP Account To display and configure the specific Account settings. Status: To display register result. Display Label: Label is displayed on the phone’s LCD screen. Display Name: Name is sent to the other call party for displaying.
  • Page 43 High Definition PoE IP Phone (1-Line) VIP-1010PT This is for redundancy; if registering to Primary SIP server fails, the IP phone will go to Secondary SIP server for registration. Secondary SIP server is used for redundancy; it can be left blank if there is no redundancy SIP server in user’s environment.

  • Page 44: Account->Advanced

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.5 Account->Advanced - 44 -...
  • Page 45 High Definition PoE IP Phone (1-Line) VIP-1010PT Field Name Explanation Codecs To display and configure available/unavailable codecs list. Codec means coder-decoder which is used to transfer analog signal to digital signal or vice versa. Familiar codecs are G723_53, G723_63, G726_32，...
  • Page 46 Broadsoft To display or configure Broadsoft AOC feature. AOC: A feature is used to be accounted on Broadsoft platform. Please consult your administrator or Planet Technical support for further information. Encryption To enable or disable SRTP feature. Voice Encryption (SRTP): If enabled, all audio signals (technically speaking it’s RTP streams) will be encrypted...

  • Page 47: Network / Basic

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.6 Network / Basic LANGUAGE Field Name Explanation LAN Port To display and configure LAN Port settings. DHCP: If selected, IP phone will get IP address, Subnet Mask, Default Gateway and DNS server address from DHCP server automatically.

  • Page 48: Network / Advanced

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.7 Network / Advanced Network Configuration Field Name Explanation Local RTP To display and configure Local RTP settings. Max. RTP Port: Determine the maximum port that RTP stream can use. Min. RTP Port: Determine the minimum port that RTP stream can use.
  • Page 49 CPE WAN Management Protocol (CWMP).It defines an application layer protocol for remote management of end-user devices. DDNS The VIP-1010PT supports Planet DDNS and Easy DDNS function. For now, the VIP-1010PT can only support Planet DDNS. - 49 -...

  • Page 50: Phone/Time/Language

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.8 Phone/Time/Language Time / Language Configuration Field Name Explanation Web Language To switch to designated language. Format Setting To configure time display settings. Time Format: Determine what format to display on Phone UI (12 hour/24 hour).
  • Page 51 High Definition PoE IP Phone (1-Line) VIP-1010PT Date on Phone UI. Type To select how to configure time. It could be set manually or get from Internet automatically via NTP server. Manual: To set Time and Date manually. Auto: To get Time via NTP server.

  • Page 52: Phone / Preference

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.9 Phone / Preference Preference Configuration Field Name Explanation Headset Mode To enable or disable Headset Mode. Active: If enabled, the default audio track will be headset mode; if audio track is changed during a call, it will be back to headset mode after you hang up the call.

  • Page 53: Phone / Call Feature

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.10 Phone / Call Feature - 53 -...
  • Page 54 High Definition PoE IP Phone (1-Line) VIP-1010PT Call Feature Configuration Field Name Explanation Forward Transfer To display and configure Forward setting. There are three types of forward: Always Forward, Busy Forward and No Answer Forward. Always Forward: Any incoming call will be forwarded in any situation.
  • Page 55 High Definition PoE IP Phone (1-Line) VIP-1010PT callee. Active: To enable or disable Intercom feature. Intercom Mute: If enabled, once the call established, the callee will be muted. Hot Line Hot Line allows user to call out the defined number automatically without dialing any number.

  • Page 56: Phone / Voice

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.11 Phone / Voice Voice Configuration Field Name Explanation Echo Canceller Echo Canceller: To remove acoustic echo from a voice communication in order to improve the voice quality. VAD (Voice Activity Detection): Allows IP phone to detect the presence or absence of human speech during a call.
  • Page 57 High Definition PoE IP Phone (1-Line) VIP-1010PT sound is consistent throughout the call and the listener does not think the line has released. Jitter Buffer Jitter buffer is a shared data area where voice packets can be collected, stored, and sent to the voice processor in even intervals.

  • Page 58: Phone/Key/Display

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.12 Phone/Key/Display TIME & DATE Field Name Explanation Soft Key Allows user to assign specific feature to the designated soft keys. For softkey, the available features list: DND, Menu, MSG, Status, Book, Fwd, PickUp, Group, PickUp, Intercom, Speed Dial, History, Favorites, Redial, CallReturn and HotDesking.

  • Page 59: Phone / Ring Tones

    Allows user to upload and view ringtone files or delete uploaded ringtone files. Ringtone files must be .wav format and has some specific requirements. Please contact Planet technical support team for instructions on how to make ringtone files. Distinctive Ringers Distinctive ringers allow different incoming calls to trigger distinctive ringtones.

  • Page 60: Phone / Tones

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.14 Phone / Tones IAX2 Configuration Field Name Explanation Tone Allows user to select a specialized tone sets (classified by countries) or to customize own tones. Available country tone sets are: China, Spain, Luxembourg, Sweden,...

  • Page 61: Phone / Dial Plan

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.15 Phone / Dial Plan Dial Plan Field Name Explanation Replace rule Rules Allow user to select Replace rule or Dial-now to display or edit. - 61 -...
  • Page 62 High Definition PoE IP Phone (1-Line) VIP-1010PT Rules Modified Allow user to modify selected rules information To replace rules, you can modify related account, prefix and replacement. Area Code Area codes are also known as NPAs (Numbering Plan Areas). They usually indicate different geographical areas within one country.

  • Page 63: Phone ->Action Url

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.16 Phone –>Action URL DIAL PEER Field Name Explanation Action URL To display and configure Action URL settings. Setup Completed: When the IP phone completes startup. Registered: When the IP phone successfully registers an account.
  • Page 64 High Definition PoE IP Phone (1-Line) VIP-1010PT Incoming Call: When the IP phone receives an incoming call. Outgoing Call: When the IP phone places a call. Established: When the IP phone establishes a call. Terminated: When the IP phone terminates a call.

  • Page 65: Phone Book->Local Phone Book

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.17 Phone Book->Local Phone Book AUDIO Configuration Field Name Explanation Contact To display and select local contact type. All Contacts: To display or edit all local contacts. Favorites: To display or edit favorite contacts.

  • Page 66: Phone Book->Remote Phone Book

    Local Book Name: To configure display remote book name on Phone IP phone supports at most 5 remote books. Please refer to your administrator or Planet Technical Support team for how to establish a remote book server and how to create remote book xml file.

  • Page 67: Phone Book->Call Log

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.19 Phone Book->Call log Call Log Field Name Explanation Basic Setting Call History To display call history records. Available call history types are All calls, Dialed calls, Received calls, Missed calls and Forwarded calls.

  • Page 68: Phone Book->Ldap

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.20 Phone Book->LDAP LDAP Field Name Explanation LDAP To display and configure LDAP phonebook settings. Name Filter: The settings are used to tell LDAP server what name attributes to search. Number Filter: The settings are used to tell LDAP server what number attributes to search.

  • Page 69: Phone Book->Broadsoft

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.21 Phone Book->BroadSoft Broadsoft Field Name Explanation Broadsoft PhoneBook To display and configure Broadsoft PhoneBook settings. PhoneBook Item: To select specific item to configure. Display Name: The name displayed on IP phone’s LCD screen when accessed via Phone UI.

  • Page 70: Upgrade->Basic

    Note: Please make sure it’s the right file format for the right model. Firmware Version To display firmware version; firmware version starts with MODEL name. For example, VIP-1010PT firmware version should be like 50.xxx.xxx.xxx. Hardware Version To display Hardware version. Reset to Factory To enable you to reset IP phone’s setting to factory...

  • Page 71: Upgrade->Advanced

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.23 Upgrade->Advanced Upgrade- Advance Field Name Explanation PNP Option To display and configure PNP setting for Auto Provisioning. PNP: Plug and Play; Once PNP is enabled, the phone will send SIP subscription message to PNP server automatically to get Auto Provisioning server’s address.
  • Page 72 Password: Configure if server needs a password to access, otherwise left blank. Common AES Key: Used for IP phone to decipher common Auto Provisioning configuration file (For the VIP-1010PT, this configuration file is r000000000053.conf.). AES Key(MAC):Used for IP phone to decipher MAC-oriented auto portioning configuration file(for example, file name could be 00304f888888.conf if IP...

  • Page 73: Security->Basic

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.24 Security->Basic Upgrade- Advance Field Name Explanation Web Password To modify user’s password. Modify Current Password: The current password you used. New Password: Input new password you intend to use. Confirm Password: Repeat the new password.

  • Page 74: Security->Advanced

    High Definition PoE IP Phone (1-Line) VIP-1010PT 5.25 Security->Advanced Sections Description Web Server Certificate To display or delete Certificate which is used when IP phone is connected from any incoming HTTPs request. The default certificate could not be deleted. Web Server Certificate...

  • Page 75: Appendix

    High Definition PoE IP Phone (1-Line) VIP-1010PT 6 Appendix 6.1 Digit-character Map Table Keypad Character Keypad Character 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v...
  • Page 76 If user chooses the factory default, user will return the phone to the original factory settings and will erase ALL current settings, including the directory and call logs. Q9: How to register VIP-1010PT to IPX-2100 [In IPX-2100] For extensions, please create a new account and remember their user name and password.
  • Page 77 High Definition PoE IP Phone (1-Line) VIP-1010PT [In VIP-1010PT] On Account/ Basic page. Account Active = Enable Display Label = Choose any Display message you want. Display name: Choose any Display name you want. Register Name: 204 (in this case)
  • Page 78 High Definition PoE IP Phone (1-Line) VIP-1010PT - 78 -...

Table of Contents