Troubleshooting; Sb1 - Motorola SB1 User Manual

Troubleshooting

SB1

Troubleshooting the SB1
Table 5-1
Problem
SB1 does not turn on.
Battery did not charge.
SB1 does not emit
sound.
Tapping the screen
buttons or icons does
not activate the
corresponding feature.
Cause
Battery not charged. Charge the SB1.
SB1 was turned off. Place the SB1 into a powered cradle. The SB1 turns on
when power is applied.
System error. Perform a reset. If the SB1 still does not turn on, contact the
system administrator. For more information see,
the SB1 on page
Battery failed. Perform a reset. For more information see,
SB1 on page
SB1 removed from Place in cradle and begin charging. The battery requires up
cradle while battery to four hours to recharge fully.
was charging.
Extreme battery Battery does not charge if ambient temperature is below
temperature. 0 °C (32 °F) or above 35 °C (95 °F).
SB1 was placed in Remove the SB1 from the cradle and insert with Scan button
the cradle upside facing up.
down.
Volume setting is low Increase the volume. See
or turned off. 2-13
Headset Adapter not Remove and replace Headset Adapter. When connected
installed properly. properly the SB1 emits two beeps.
Headset not plugged Remove headset plug and insert into Headset Adapter audio
into Adapter correctly. jack.
Speaker Adapter not Remove and replace Speaker Adapter. When connected
installed properly. properly the SB1 emits three beeps.
Touch screen not Re-calibrate the screen. See
calibrated correctly. 2-13.
Battery depleted. Recharge the battery.
Maintenance & Troubleshooting
Solution
1-5.
1-5.
Adjusting the Volume on page
for more information.
Screen Calibration on page
5 - 5
Resetting
Resetting the