Lexmark E32x Service Manual
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Summary of Contents for Lexmark E32x

  • Page 1 • Manuals Menu anuals Menu nuals Menu uals Menu als Menu ls Menu s Menu Menu Menu nu u Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 2 You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In other countries, contact your point of purchase. Lexmark, Lexmark with diamond design, ImageQuick, and MarkVision are trademarks of MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 3: Table Of Contents

    4500–32x Table of Contents tents Laser Notices......... vii Safety Information.
  • Page 4 4500–32x Restoring Factory Defaults......2-72 Using Hex Trace Mode Trace Mode......2-73 Using Print Quality Test Pages .
  • Page 5 4500–32x Parts Catalog g ........7-1 How to Use this Parts Catalog .
  • Page 6 4500–32x Service Manual...
  • Page 7: Laser Notices

    4500–32x Laser Notices The following laser notice label may be affixed to this printer: Laser Advisory Label ory Label Class 1 Laser Statement Label tatement Label The laser statement label is located on the rear of the rear cover assembly. Laser Notices...
  • Page 8: Laser Notice

    4500–32x Laser Notice r Notice The printer is certified in the U.S. to conform to the requirements of quirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and ) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825.
  • Page 9 4500–32x Avis relatif à l’utilisation de laser à l’utilisation de laser e laser Pour les Etats-Unis : cette imprimante est certifiée conforme aux provisions DHHS 21 CFR alinéa J concernant les produits laser de FR alinéa J concernant les produits laser de Classe I (1).
  • Page 10 4500–32x Avisos sobre el láser áser Se certifica que, en los EE.UU., esta impresora cumple los requisitos para los productos láser de Clase I (1) establecidos en el blecidos en el subcapítulo J de la norma CFR 21 del DHHS (Departamento de Sanidad y Servicios) y, en los demás países, reúne todas las y Servicios) y, en los demás países, reúne todas las condiciones expuestas en la norma IEC 60825 para productos láser...
  • Page 11 4500–32x Laserinformatie matie De printer voldoet aan de eisen die gesteld worden aan een worden aan een laserprodukt van klasse I. Voor de Verenigde Staten zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J, voor andere landen in R Subchapter J, voor andere landen in IEC 60825.
  • Page 12 4500–32x Huomautus laserlaitteesta itteesta Tämä kirjoitin on Yhdysvalloissa luokan I (1) laserlaitteiden DHHS ysvalloissa luokan I (1) laserlaitteiden DHHS 21 CFR Subchapter J -määrityksen mukainen ja muualla luokan I pter J -määrityksen mukainen ja muualla luokan I laserlaitteiden IEC 60825 -määrityksen mukainen. Luokan I laserlaitteiden ei katsota olevan vaarallisia käyttäjälle.
  • Page 13 4500–32x Laser-melding lding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter, og er i andre land sse I (1) laserprodukter, og er i andre land godkjent som et Klasse I-laserprodukt i samsvar med kravene i IEC 60825.
  • Page 14 4500–32x Japanese Laser Notice apanese Laser Notice otice Chinese Laser Notice Laser Notice Service Manual...
  • Page 15 4500–32x Korean Laser Notice Notice Laser Notices...
  • Page 16 4500–32x Service Manual...
  • Page 17 This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. •...
  • Page 18 Il prodotto è stato progettato, testato e approvato in conformità a severi standard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti xmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è...
  • Page 19 Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. •...
  • Page 20 Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi. • La informació pel manteniment d’aquest producte està...
  • Page 21: Safety Information

    4500–32x Safety Information...
  • Page 22: Preface

    4500–32x Preface This manual contains maintenance procedures for service personnel. It is divided into the following chapters: 1. General Information contains a general description of the printer, general environmental, safety instructions, and the maintenance approach used to repair it. 2. Diagnostic Information stic Information contains an error indicator table, symptom tables, and service checks used to isolate failing field replaceable units (FRUs).
  • Page 23: General Information

    The E32x attaches to an IBM Personal Computer or other computers compatible with the IBM Computer or other computers compatible with the IBM...
  • Page 24: Printer Dimensions And Clearance

    4500–32x Printer Dimensions and Clearance mensions and Clearance The following table contains the dimensions for each printer model. This does not include packaging but does include the print cartridge that ships with the printer. Physical E320/E322/E322n Dimensions Height 221 mm (8.7 inches) Width 380 mm (15.0 inches) Depth...
  • Page 25: Options

    4500–32x Options The following options are available for the Lexmark E32x. E32x. Note: Some options are not available in every country. Contact your point of purchase for options available in your country. Option E320 E322 E322n Tray 2 Available Available...
  • Page 26: Acronyms

    4500–32x Acronyms Auto Sheet Feed Bill of Material CRLF Carriage Return Line Feed Customer Setup DRAM Dynamic Random Access Memory Electrophotographic Process EPROM Erasable, Programmable Read–Only Memory Electrostatic Discharge Enterprise Networking Association Field Replaceable Unit HVPS High Voltage Power Supply INIT Initialize IPDS...
  • Page 27: Diagnostic Information

    4500–32x 2. Diagnostic Information gnostic Information ation CAUTION: NEVER manually actuate or disable the top cover r disable the top cover interlock switch and the printhead shutter actuator at the same time. To perform some of the service checks and tests, such as troubleshooting paper feed problems, you need to actuate the top cover interlock switch with the covers open or removed and power witch with the covers open or removed and power...
  • Page 28: Operator Panel

    4500–32x Operator Panel The 4500–E32x operator panel consists of six indicator LEDs and 00–E32x operator panel consists of six indicator LEDs and 1 button. The information provided by the six LEDs is classified into y the six LEDs is classified into three groups: •...
  • Page 29: Status Information

    4500–32x Status Information Ready The printer is in a Ready state. Ready indicates the printer is ready to receive and process data from the host system. • Brief button press executes a print test. • Long button press executes a printer reset. Diagnostic Information...
  • Page 30: Attendance Information

    4500–32x Attendance Information When attendance information is displayed, the user is required to open the printer cover and clear all paper from the paper path. The user indicates that the jam is cleared by closing the cover or by performing a brief button press. Paper Jam A paper jam is detected.
  • Page 31 4500–32x Host Interface Error Error This error is generated when the printer detects an error communicating with the host computer. There are three causes of this error: • Parallel ENA Connection Lost – Lost – During the printers power–on cycle, it detects that the connection to an external network adapter has been lost.
  • Page 32 4500–32x • Standard Parallel Port Disabled – This error is generated when the host computer attempts to communicate with the printer through the standard parallel port, but the parallel port has been disabled either through the printer configuration mode, or through the MarkVision™ host utility. •...
  • Page 33: Service Information

    4500–32x Service Information mation There are three levels of service code information. • Primary service error codes • Secondary service error codes • Subcodes (sub set of the secondary codes) Service information is displayed whenever the printer is in the check k state, and the printer needs servicing.
  • Page 34 4500–32x Primary Service Error Codes When a service error occurs the printer stops printing and all operator panel LEDs blink in a continuous pattern, indicating a service error, until the printer is turned off. Press and release the operator panel button to display the secondary service error code.
  • Page 35 4500–32x Secondary Service Error Codes The operator panel button has been pushed and a secondary service error has occurred indicating a fuser failure. Once the error code is displayed, if the operator panel button is pushed again, the operator panel displays the service error indication –...
  • Page 36 4500–32x Subcode Service Error Code Pressing the operator panel button again, indicates a fuser failure– under temperature subcode. Once the subcode is displayed, if the operator panel button is pushed again, all 6 indicator LEDs blink. Continual pressing of the 6 indicator LEDs blink.
  • Page 37: Service Error Codes Codes

    4500–32x Service Error Codes Codes Software Service Error Code ftware Service Error Code The operator panel button has been pushed and a secondary y service error has occurred indicating a software error. Once the error code is displayed, if the operator panel button is pushed again, the operator panel will display the service error indication –...
  • Page 38 4500–32x Fuser Failure – Over Temperature Error Code The operator panel is indicating a fuser failure – over temperature subcode. “Hot Fuser Service Check” on page 2-48, for more information. 2-12 Service Manual...
  • Page 39 4500–32x 500–32x Fuser Failure – Under Temperature Error Code The operator panel is indicating a fuser failure – under temperature subcode. “Cold Fuser Service Check vice Check” on page 2-47, for more information. 2-13 Diagnostic Information...
  • Page 40 4500–32x Fuser Failure – Under Temperature Error Code – Standby Under Temperature Error Code – Standby The operator panel is indicating a fuser failure – under temperature subcode. “Cold Fuser Service Check heck” on page 2-47, for more information. 2-14 Service Manual...
  • Page 41 4500–32x Fuser Failure – Under Temperature Error Code – While Printing Temperature Error Code – While Printing The operator panel is indicating a fuser failure – under temperature subcode. “Cold Fuser Service Check ce Check” on page 2-47, for more information.
  • Page 42 4500–32x Fuser Failure – Thermister Open Error Code Thermister Open Error Code The operator panel is indicating a fuser failure – thermister open subcode. Replace the fuser assembly. 2-16 Service Manual...
  • Page 43 4500–32x Mirror Motor Failure Service Error Code Failure Service Error Code The operator panel button has been pushed and a mirror motor failure service error has occurred. Once the error code is displayed, if the operator panel button is pushed again, the operator panel displays the service error indication –...
  • Page 44 4500–32x Optional Memory Service Error Code Memory Service Error Code The operator panel button has been pushed and a memory service error has occurred. Once the error code is displayed, if the operator panel button is pushed again, the operator panel displays the service error indication –...
  • Page 45 4500–32x ROM Checksum Failure Service Error Code ksum Failure Service Error Code The operator panel button has been pushed and a ROM checksum failure service error has occurred. Once the error code is displayed, if the operator panel button is yed, if the operator panel button is pushed again, the operator panel displays the service error indication –...
  • Page 46 4500–32x Base Memory Service Error Code Memory Service Error Code The operator panel button has been pushed and a base memory service error has occurred. Once the error code is displayed, if the operator panel button is pushed again, the operator panel will display the service error indication –...
  • Page 47 4500–32x NVRAM Failure Service Error Code AM Failure Service Error Code The operator panel button has been pushed and a NVRAM failure utton has been pushed and a NVRAM failure service error has occurred. Once the error code is displayed, if the operator panel button is pushed again, the operator panel displays the service error gain, the operator panel displays the service error indication –...
  • Page 48 4500–32x ASIC Register Failure Service Error Code gister Failure Service Error Code The operator panel button has been pushed and an ASIC register failure service error has occurred. Once the error code is displayed, if the operator panel button is pushed again, the operator panel displays the service error indication –...
  • Page 49 4500–32x ASIC SRAM Failure Service Error Code RAM Failure Service Error Code The operator panel button has been pushed and an ASIC SRAM failure service error has occurred. Once the error code is displayed, if the operator panel button is pushed again, the operator panel displays the service error gain, the operator panel displays the service error indication –...
  • Page 50 4500–32x Flash Memory Failure Service Error Code sh Memory Failure Service Error Code The operator panel button has been pushed and a flash memory memory failure service error has occurred. Once the error code is displayed, if the operator panel button is pushed again, the operator panel displays the service error indication –...
  • Page 51 4500–32x x Font Checksum Failure Service Error Code The operator panel button has been pushed and a font checksum ksum failure service error has occurred. Once the error code is displayed, if the operator panel button is pushed again, the operator panel displays the service error indication –...
  • Page 52 4500–32x Engine Communication Failure Service Error Code The operator panel button has been pushed and an engine gine communication failure service error has occurred. Once the error code is displayed, if the operator panel button is pushed again, the operator panel displays the service error indication –...
  • Page 53 4500–32x Error Codes/Conditions Not Detected or Reported s/Conditions Not Detected or Reported The printer does not detect or report the following conditions/errors: • Incorrect manual feed • Output bin full • Print cartridge missing (reported as “top cover open” error) 2-27 Diagnostic Information...
  • Page 54: Operator Panel Led Summary Table Ble

    4500–32x Operator Panel LED Summary Table Summary Table Operator Panel LED Description Operator panel LED is on. Operator panel LED is off. Operator panel LED is blinking. blinking. Operator panel LED is blinking slowly. Error Code Table Ready Toner Load Paper Press Error...
  • Page 55 4500–32x Ready Toner Load Paper Press Error Condition /Data Paper Button Waiting • Restoring Factory Defaults • Saving Settings • Resetting Printer Flushing Buffer Hex Trace Paper Jam Load Manual Paper/ Envelope Load Paper/ Envelope Tray 1or Tray 2 Load Paper Tray 1 for Side 2 of Manual...
  • Page 56 4500–32x Ready Toner Load Paper Press Error Condition /Data Paper Button Toner Cartridge Error Printer Error Flash Memory Full Diagnostic Test Mode Operator Panel LEDs When Toner Is Low Ready and Toner Low Demo Ready and Toner Offline (remote) and Toner Low Busy and Toner Low...
  • Page 57 4500–32x Ready Toner Load Paper Press Error Condition /Data Paper Button • Restoring Factory Defaults • Saving Settings • Resetting Printer and Toner Low Flushing Buffer and Toner Low Hex Trace and Toner Paper Jam and Toner Load Manual Manual Paper/ Envelope and Toner...
  • Page 58 4500–32x Ready Toner Load Paper Press Error Condition /Data Paper Button Toner Cartridge Error Printer Error and Toner Flash Memory Full mory Full and Toner Diagnostic Test Mode and Toner Printer Error Secondary Codes Memory Full Complex Page Short Paper Toner Low Intervention Resolution...
  • Page 59 4500–32x Ready Toner Load Paper Press Error Condition /Data Paper Button Resource Save Off – ff – Deficient Memory Insufficient Defrag Memory Host Interface Error (Parallel ENA Connection Lost, Standard Parallel Port Disabled, Standard USB Port Disabled) Service Error Codes For some service error codes, a second service error code is used , a second service error code is used to further describe the error.
  • Page 60 4500–32x Ready Toner Load Paper Press Error Condition /Data Paper Button Fuser Failure page 2-12. Mirror Motor Failure page 2-17. Optional Memory page 2-18. Checksum page 2-19. Base Memory page 2-20. NVRAM Failure page 2-21. ASIC Register Failure page 2-22. ASIC SRAM Failure page...
  • Page 61 4500–32x Ready Toner Load Paper Press Error Condition /Data Paper Button Font Checksum page 2-25. Engine Communica– tion Failure page 2-26. Fuser Service Error Subcodes Fuser Failure – Over Temperature page 2-12. Fuser Failure – Under Temperature page 2-13. Fuser Failure –...
  • Page 62: Power-On Self Test (Post)

    4500–32x Power–On Self Test (POST) –On Self Test (POST) When you turn the printer on, it performs a Power–On Self Test. On Self Test. Check for correct POST functioning of the base printer by observing the following: Symptom Tables ables POST Symptom Table ST Symptom Table Symptom...
  • Page 63 4500–32x Printer Symptom Table Symptom Action Dead Machine (no power) ) See the “Dead Machine Service Check” on page 2-43. Fan noisy or not working See the “Cooling Fan Service Check” on page 2-40 0 Fuser parts melted See the “Hot Fuser Service Check”...
  • Page 64 4500–32x Symptom Action Paper feeds continuously See the “Paper Picks During POST and/or Continuously ly” on page 2-51. Paper skew See the “Paper Feed Service Checks” on page 2-51. Printer not communicating with See the “Parallel Port Service host Check” on page 2-54.
  • Page 65: Service Checks

    4500–32x Service Checks vice Checks Service checks which involve measuring voltages of the LVPS/ engine boards must be performed with the printer positioned on its ds must be performed with the printer positioned on its back side. This provides the servicer access to the circuit boards underneath the printer while supplying necessary power to the rest of the printer.
  • Page 66: Cooling Fan Service Check

    4500–32x Cooling Fan Service Check Action Cooling Fan Make sure the cooling fan motor cable plug is properly seated on the engine board. Turn the printer off and disconnect the cooling fan cable on the engine board. Turn the printer on. Within Within approximately 3 seconds the engine board should apply +24V dc to the...
  • Page 67: Engine Board Service Check

    4500–32x Engine Board Service Check ard Service Check Action Engine Board Ensure +24V dc from the LVPS board to the engine board. 1. Turn off printer. 2. Disconnect the fuser lamp cable plug from the LVPS board. See “Connector Locations” on page 5-1 for more information.
  • Page 68 4500–32x Action Engine Board (continued) 1. All operator panel LEDs turn on solid. 2. All operator panel LEDs turn off. 3. LEDs then sequence on and off one at a time starting with the Press Button LED. After 2 complete LED sequences, the Ready LED turns on solid.
  • Page 69: Dead Machine Service Check

    4500–32x Dead Machine Service Check Note: Check the AC line voltage. The voltage should be within the following limits: • 100 V ac – 127 V ac for the low voltage model printer 27 V ac for the low voltage model printer •...
  • Page 70: Low Voltage Power Supply (Lvps) Service Check

    4500–32x Low Voltage Power Supply (LVPS) Service Check w Voltage Power Supply (LVPS) Service Check ) Service Check Action Low Voltage Power Supply Board Set meter for ac line voltage. (LVPS) Check for ac line voltage on CN1 between pin 1, and pin 3. •...
  • Page 71: Fuser Service Check

    4500–32x Fuser Service Check When toner is partially fused to the paper, it is usually caused by low fuser temperature. WARNING: ARNING: Avoid handling the lamp as much as possible as it is easily broken. Be careful not to touch the glass housing with bare Be careful not to touch the glass housing with bare hands as skin contains acids that can weaken the glass.
  • Page 72 4500–32x Action Fuser Lamp Turn the printer off and disconnect Lamp Cable the fuser lamp cable plug from the Thermistor LVPS board connector CN2. LVPS Check for continuity across the fuser y across the fuser lamp pin 1 and pin 2. If there is continuity, go to step 1: Continuity.
  • Page 73: Cold Fuser Service Check

    4500–32x Cold Fuser Service Check Make sure the correct voltage lamp is installed. The voltage rating is stamped on one of the lamp contacts. Action Fuser Lamp If the fuser lamp comes on and a Lamp Cable fuser failure LED error code displays, ED error code displays, Thermistor be sure the thermistor is contacting...
  • Page 74: Hot Fuser Service Check

    4500–32x Hot Fuser Service Check Make sure the correct voltage lamp is installed. The voltage rating is stamped on one of the lamp contacts. Action Fuser Thermistor Disconnect the thermistor cable from the engine board. Measure the resistance across the thermistor cable.
  • Page 75: Operator Panel Service Check

    4500–32x Operator Panel Service Check Panel Service Check Inspect the operator panel cable for damage. Make sure the cable is plugged in securely. Run POST and check each LED for proper operation. OST and check each LED for proper operation. Action Operator Panel If more than one LED does not turn...
  • Page 76: Operator Panel Button Service Check

    4500–32x Operator Panel Button Service Check Button Service Check Action Operator Panel Disconnect the operator panel from Operator Panel Cable the operator panel cable. Check the continuity between J2–1 and J2–2 on the operator panel as you press the operator panel button. As the button is pressed, continuity is present.
  • Page 77: Paper Feed Service Checks D Service Checks

    4500–32x Paper Feed Service Checks Feed Service Checks Paper Jam Error Indication During POST dication During POST Action Exit Sensor Flag Flag If the exit sensor flag is not resting within the paper exit sensor during POST, the printer displays a paper jam message.
  • Page 78 4500–32x Paper Picks but Stops Half Way Through the Printer ks but Stops Half Way Through the Printer Action Input Paper Feed Sensor Make sure the input paper feed Engine Board sensor is working properly. Check for a broken or stuck flag on the input paper feed sensor.
  • Page 79 4500–32x Paper Occasionally Picks or Picks Multiple Sheets at Once heets at Once Action Pick Roller Assembly Check pick roller assembly for wear. Replace as necessary. Paper Separator Assembly Check the friction pad on the paper separator for signs of wear. Replace as necessary.
  • Page 80: Parallel Port Service Check

    4500–32x 00–32x Parallel Port Service Check 1. Perform a print test to make sure the printer prints correctly. See “Ready” on page 2-3 for more information. 2. Be sure the printer cable is designed for bidirectional printing. ble is designed for bidirectional printing. 3.
  • Page 81: Print Quality Service Checks

    4500–32x Print Quality Service Checks nt Quality Service Checks Blank Page k Page Action Toner Cartridge Remove the toner cartridge and gently shake the assembly to evenly distribute the toner. Printhead Blank pages can be caused by a Printhead Cable defective printhead assembly, high fective printhead assembly, high HVPS...
  • Page 82 4500–32x Black Page Note: Incorrect laser exposure or incorrect charging of the photoconductor causes an all black page. Action HVPS Contacts Check the contacts for contamination and correct installation. Replace as necessary. Engine/LVPS Board Board Make sure the HVPS to engine/ Controller Board LVPS cable is correctly installed.
  • Page 83 4500–32x Heavy Background d Poor development or poorly charged toner particles cause excessive background. This is more noticeable as the toner cartridge nears This is more noticeable as the toner cartridge nears end of life. Action Toner Cartridge Make sure the toner cartridge is correctly installed and the high voltage contacts are clean.
  • Page 84 4500–32x Partial Blank Image/White Spots (no periodic pattern) Spots (no periodic pattern) Action Toner Cartridge Remove the toner cartridge and gently shake the assembly to evenly distribute the toner. If toner cartridge is low, try a new one. Fuser Backup Roller Springs Check left and right backup roller springs and backup roller to ensure adequate even pressure is applied to...
  • Page 85 4500–32x Poor Fusing of Image Action Fuser Lamp Lamp The fuser may not be operating at the proper temperature to fuse the toner to the paper. See “Cold Fuser Service Check” on page 2-47. Paper Make sure recommended paper is being used.
  • Page 86 4500–32x White or Black Lines or Bands Black Lines or Bands Action Toner Cartridge Banding appears as light or dark Paper Feed Drive Gears Drive Gears horizontal lines on a uniformly gray page or on a page with a large area of graphics.
  • Page 87 4500–32x Incorrect Characters Print Characters Print Make sure the correct printer driver software is installed. Incorrect software can cause incorrect characters to print and the image may not fit the page. 2-61 Diagnostic Information...
  • Page 88: Solving Print Quality Problems

    4500–32x Solving Print Quality Problems olving Print Quality Problems Problem Action Light or blurred characters. The print cartridge may be getting low on toner: • Remove the print cartridge. • Shake it from side to side to redistribute the toner. •...
  • Page 89 • Change the media texture setting. If the setting is not in your driver, you can download the Lexmark E320/E322 setup utility from the Lexmark Web site, www.lexmark.com. 2-63...
  • Page 90 4500–32x Problem Action The print is getting light but the • The Toner Low LED does not Toner Low w LED is not on. come on if the standard 1,500 page print cartridge is installed. • Remove the print cartridge and gently shake it from side to side to redistribute the toner.
  • Page 91 4500–32x Problem Action Faint images or repetitive spots • Select a different media type or appear on the page. form type setting from your printer driver. • Try a different type of paper. Paper designed for copiers gives the best quality. •...
  • Page 92 Toner Low alarm is set to on, the printer stops printing until you replace the print cartridge. – Download the Lexmark E320/E322 Setup Utility from the Lexmark Web b site, www.lexmark.com to change the Toner Low alarm. The media skews or buckles.
  • Page 93 4500–32x Problem Action The paper fails to feed from • Remove the paper from Tray 1 Tray 1. and fan the paper. • Make sure Tray 1 is selected from the printer driver. • Do not overfill the tray. The paper fails to feed from the •...
  • Page 94 • Make sure you are using the emulation, the printer is flushing correct PostScript driver. data (Ready/Data and Error • The Lexmark E320 does not LEDs are blinking). support PostScript emulation. • The printer doesn’t have enough memory to print the job. Install more memory.
  • Page 95 Action You want to use manual duplex Your printer driver may not support but cannot find it on your printer. manual duplex. Go to the Lexmark Go to the Lexmark Web site, www.lexmark.com to download the latest printer driver. While using manual duplex, the A paper jam interrupts the duplex printer gets a paper jam.
  • Page 96: Resetting User Defaults

    4500–32x Resetting User Defaults User Defaults When formatting problems occur or unexpected characters print, try resetting the printer default settings to your user defaults. Press and hold the operator panel button until all the LEDs come on. 2-70 Service Manual...
  • Page 97 4500–32x Using the Special Function Menu on Menu Printer settings for solving print quality problems are in the special quality problems are in the special function menu: restore factory defaults, Hex Trace, print quality test pages, and advanced troubleshooting mode. To enter the special function menu: 1.
  • Page 98: Restoring Factory Defaults

    4500–32x Restoring Factory Defaults Sometimes resetting the printer to the original factory default g the printer to the original factory default settings solves formatting problems. 1. Enter the special function menu. See “Using the Special Special Function Menu” on page 2-71 for more information.
  • Page 99: Using Hex Trace Mode

    4500–32x Using Hex Trace Mode When unexpected characters print or characters are missing, use Hex Trace to help you determine if there is a problem with the language interpreter or the cable. Hex Trace isolates printing problems by telling you what information your printer is receiving. 1.
  • Page 100: Using Print Quality Test

    4500–32x Using Print Quality Test Pages t Quality Test Pages To help isolate print quality problems, like streaking, print test pages using the print quality test pages setting: 1. Enter the special function menu. See “Using the Special Function Menu” on page 2-71 for more information.
  • Page 101: Advanced Troubleshooting Mode

    4500–32x Advanced Troubleshooting Mode roubleshooting Mode Refer to “Advanced Troubleshooting” in the Advanced Troubleshooting” in the User’s Guide for information about advanced troubleshooting mode settings. 2-75 Diagnostic Information...
  • Page 102 4500–32x 2-76 Service Manual...
  • Page 103: Diagnostic Aids

    4500–32x 3. Diagnostic Aids c Aids Start This chapter describes procedures you can use to identify printer failures and verify that repairs have corrected the problem. Performing Self Test Test At power–up, each LED turns on and off in reverse sequence, wer–up, each LED turns on and off in reverse sequence, starting with Press Button and ending with Ready.
  • Page 104: Printer Operation Modes

    4500–32x Printer Operation Modes peration Modes The printer supports six distinct modes of operation. Each of the Each of the following operations may only be performed if the printer is in the correct operation mode. The six modes are: • Normal printing •...
  • Page 105: Printer Modes Summary Table

    4500–32x Printer Modes Summary Table odes Summary Table ry Table Mode Method of Entry Method of Exit Normal NVRAM power–on default Turn off printer and follow Printing flag set to normal instructions for method of entry. Turn on printer with cover closed.
  • Page 106 4500–32x Mode Method of Entry Method of Exit Demo Printing NVRAM power–on default Turn off printer and follow flag set to Demo instructions for method of entry. Turn on printer with cover closed. Print engine cleaning cycle page from special function menu.
  • Page 107 4500–32x Mode Method of Entry Method of Exit Special Turn on printer with the Execute the engine clean Function Menu top cover open. Once the cycle, hex trace, print printer posts the top cover quality test pages, reset open indiction, double defaults or toggle demo press the button.
  • Page 108: Normal Printing Mode G Mode

    4500–32x Normal Printing Mode 1. Turn the printer on. 2. Verify the operator panel Ready LED is on. LED is on. The printer is ready for normal operation. Service Manual...
  • Page 109: Demo Printing Mode

    4500–32x Demo Printing Mode This printer setting indicates whether or not demo mode is active. When demo mode is set to on, demo mode is entered each time the printer is turned on. The printer posts the Busy sy indication on the operator panel. Busy is posted until the demo print job completes or until some asynchronous event occurs, for example, reset or intervention.
  • Page 110: Printing Menu Settings Page

    4500–32x Printing Menu Settings Page A user can invoke the print test page function only under normal printing mode in the Ready state. Briefly press the Reset button. button. The menus page contains the following information: Listing of all printer settings contained in the operator panel menus, and their default values.
  • Page 111: Diagnostic Tests Mode

    4500–32x Diagnostic Tests Mode Tests Mode The diagnostic tests mode causes the printers internal tests to be performed. If any of the diagnostic tests fail, a service indication is posted. You can determine which test failed by accessing the service code associated with the service error. The secondary service code is displayed by performing a button press while the service indication is posted on the operator panel.
  • Page 112 4500–32x Entering Diagnostic Tests Mode Perform the following steps to enter diagnostics test mode: diagnostics test mode: 1. Turn the printer off. 2. Open the printer cover. 3. Press and hold the operator panel button. 4. Turn the printer on. 5.
  • Page 113: Special Function Menu

    4500–32x Special Function Menu The special function menu lets the following functions be executed from the operator panel: • Execute engine cleaning cycle • Reset defaults • Enter configuration mode • Enter hex trace • Print diagnostics/print quality test page •...
  • Page 114 4500–32x Special Function Menu LED Summary Table ED Summary Table Ready/ Toner Load Paper Press Error Condition Data Paper Button Execute engine clean cycle Reset defaults Enter config mode Enter hex trace Three print quality test pages Toggle demo mode •...
  • Page 115 4500–32x Execute Engine Clean Cycle The execute engine clean cycle function prints one blank page in a k page in a special cleaning mode. Prior to executing the engine cleaning cycle, place one sheet of paper into the automatic paper feed slot. The cleaning mode helps eliminate small specs of toner present in the background when printing.
  • Page 116: Configuration Mode

    PPDS activated settings may be modified y be modified using PJL. However, modifications of these settings are typically required by non PC users, so the Lexmark E32x C users, so the Lexmark E32x utilities may not be used to modify these settings.
  • Page 117 4500–32x Operator panel definitions while in configuration mode: Action Definition Double click button Moves through the configuration mode menu press items. Brief button press Moves through the displayed menu item value list. Long button press Selects and saves the value displayed for the menu item.
  • Page 118 4500–32x Solid LEDs Blinking LEDs For the solid LEDs, the lit Par Enabled (Ready) LED means the panel is presently showing the value for the menu item Parallel Port Enabled. The off/on/auto (Press Button) LED displays the value of the current setting: off, on, or auto. (For this example, For this example, Parallel Port Enabled is off.) The value list for the menu item Parallel Enabled is off, on, and auto.
  • Page 119 4500–32x Brief button presses cause the printer to cycle through the various ycle through the various values within the value list for the menu item displayed. For Parallel Enabled – a brief button press causes the off/on/auto (Press Button) LED to light. D to light.
  • Page 120 4500–32x Operation Mode Parallel–NPA Mode Configuration “Parallel NPA Mode” on page 3-24. Parallel–Protocol Configuration “Parallel Protocol” on page 3-26. Parallel–Mode 1 Configuration “Parallel Mode 1 1 ” on page 3-27. Parallel–Mode 2 Configuration “Parallel Mode 2” on page 3-28. Parallel–Strobe Adjust Configuration “Parallel Strobe”...
  • Page 121 4500–32x Print Directory y Print directory is not supported by the operator panel. It is supported by issuing a PJL command. Format Flash Format flash is not supported by the operator panel. It is supported by issuing a PJL command. Set Demo Mode Active/Inactive The power–on default for the printer may be switched between normal and demo by activating/deactivating demo mode toggle.
  • Page 122 4500–32x –32x Factory Defaults When the printer is initialized, the printer environment returns to default settings. There are of two types of default settings: • Fixed default settings Fixed default settings cannot be modified from their factory set values. • Variable default settings Variable default settings can be altered from their factory set values.
  • Page 123 4500–32x Enter Hex Trace Mode When the printer is in hex trace mode, it prints a hexadecimal and a character representation of a print job. The printer does not recognize any print controls or commands in this mode. A hex trace printout can be used to help isolate the cause of print problems.
  • Page 124 4500–32x When a test page is printed from the Special Function Menu: • The first diagnostic test page illustrates print registration marks which aid the user during the print registration adjustment process. In addition, the first diagnostic test page also includes the current value of some user default settings.
  • Page 125 4500–32x Parallel Port Parallel Port lets the user enable or disable the parallel port. If the port is not being used, disabling it frees allocated memory to be used to process print jobs. Note: Parallel port options are not available to change in some network models.
  • Page 126 4500–32x Parallel NPA Mode NPA Mode Parallel NPA mode allows two way communication between the host NPA mode allows two way communication between the host computer and the printer. Perform the following steps to change the Parallel NPA setting: 1. Enter the configuration mode. See “Configuration Mode”...
  • Page 127 4500–32x Off/On/Auto Setting Value The parallel port does not search for NPA data A data within the received data. The parallel port requires that data sent to the printer be in NPA format. The parallel port searches for optional NPA data within the received data.
  • Page 128 4500–32x Parallel Protocol The printer supports two parallel protocol settings: Standard and Fastbytes. When the protocol is set to Standard, information is received at a normal transmission rate. When the protocol is set to ved at a normal transmission rate. When the protocol is set to Fastbytes, information is received at a much faster transmission rate provided the host computer supports the Fastbytes mode.
  • Page 129 4500–32x Parallel Mode 1 Parallel Mode 1 controls whether or not resistors are enabled on the Mode 1 controls whether or not resistors are enabled on the parallel post signals. The default is to not have the resistors enabled, however, this function is useful because some IBM clone personal computers have open collector outputs on their parallel port signals.
  • Page 130 4500–32x x Parallel Mode 2 Parallel Mode 2 controls whether or not the parallel port data is 2 controls whether or not the parallel port data is sampled on the leading or trailing edge of strobe. The default is to sample on the leading edge of strobe, however, some IBM clone personal computers assumes that a printer will sample on the trailing edge.
  • Page 131 4500–32x 500–32x Parallel Strobe This setting lets the user adjust the factory setting for the amount of time strobe is sampled to determine that valid data is available on the parallel port. Each increment of the strobe adjust value means the strobe is sampled 50ns longer.
  • Page 132 4500–32x Data Streams Data Stream Specifications Data Streams E320 E322 E322n PostScript Level 2 MAC C Standard Standard emulation compatibility PPDS Not Available Standard Standard To access the PPDS data stream, the PPDS setting must be set to active. When PPDS is active, the default Printer Language is changed to PPDS and the default PCL and PostScript SmartSwitch pt SmartSwitch settings are changed to off.
  • Page 133 4500–32x PPDS Active/Inactive If PPDS is active, the following user default printer settings are S is active, the following user default printer settings are changed: • PCL and PS SmartSwitch settings for each port are turned off. • Printer Language is changed to PPDS emulation. If PPDS is inactive, the following user default printer settings are changed: •...
  • Page 134 4500–32x Carriage Return Line Feed/Line Feed Carriage Return Return Line Feed/Line Feed Carriage Return (CRLF/LFCR) This function controls whether or not the printer automatically whether or not the printer automatically performs a carriage return after a line feed control command and whether or not the printer automatically performs a line feed after a carriage return control command.
  • Page 135 4500–32x Auto CRLF/LFCR Off/On/Auto Setting Value Auto CR after LF = off and Auto LF after CR = off. Auto CR after LF is on and Auto LF after CR is off. Auto CR after LF is off and Auto LF after CR is on. Note: Auto CR after LF = on and auto LF after CR = on can only be CR after LF = on and auto LF after CR = on can only be set through PJL.
  • Page 136 4500–32x USB Port This menu item lets the user enable or disable the USB port. If the port is not being used, disabling it frees allocated memory to be used to process print jobs. jobs. Perform the following steps to change the USB Port setting: 1.
  • Page 137 4500–32x Off/On/Auto Setting Value USB port is disabled. The printer doesn’t receive data from the USB port. USB port is enabled with a fixed buffer size. The with a fixed buffer size. The buffer size is set from a utility such as MarkVision. Note: This LED state is only displayed if the current value for the USB Port Enabled setting is a fixed Port Enabled setting is a fixed...
  • Page 138 4500–32x USB NPA Mode USB NPA mode allows for two way communication between the host computer and the printer. puter and the printer. Perform the following steps to change the USB NPA setting: 1. Enter the configuration mode. See “Configuration Mode” on page 3-14 4 for more information.
  • Page 139 4500–32x Off/On/Auto Setting Value USB port does not search for NPA data within the received data. USB port requires that data sent to the printer be in NPA format. USB port searches for optional NPA data within the received data. 3-37 Diagnostic Aids Aids...
  • Page 140 The following cables are supported. Part Port Cable Description Number 1329605 329605 Standard Lexmark 3 meter (10 ft.) IEEE 1284 Parallel compliant A connector (host) to B connector B connector (printer) cable. 1427498 Standard Lexmark 6 meter (20 ft.) IEEE 1284...
  • Page 141: Repair Information Pair Information

    4500–32x 4. Repair Information pair Information WARNING: ARNING: Read the following before handling electronic parts. Handling ESD-Sensitive Parts dling ESD-Sensitive Parts ensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive D).
  • Page 142: Removal Procedures

    4500–32x Removal Procedures moval Procedures dures Be sure to unplug the power cord whenever you are working on the printer with one of the covers removed. Be sure to remove the print cartridge before you perform removal procedures. Cover Removals s Access Cover 1.
  • Page 143: Auto Sheet Feed (Asf) Assembly Removal

    4500–32x Right Side Cover 1. Open the front cover. See “Front Cover” on page 4-2 for more information. 2. Press the two right side cover finger tabs while releasing the center tab. 3. Remove the right side cover. Left Side Cover 1.
  • Page 144: Printhead Assembly Removal

    4500–32x 500–32x Printhead Assembly Removal y Removal 1. Open the front cover. See “Front Cover” on page 4-2 for more information. 2. Remove the top cover. See “Top Cover” on page 4-2 for more information. 3. Remove the four top screws from the printhead mounting plate. Note: There are two screws on each end of the printhead plate used to fasten the plate to the printer left and right side frame.
  • Page 145: High Voltage Power Supply (Hvps) Removal Voltage Power Supply (Hvps) Removal

    4500–32x 00–32x High Voltage Power Supply (HVPS) Removal igh Voltage Power Supply (HVPS) Removal HVPS) Removal 1. Open the front cover. See “Front Cover” on page 4-2 for more information. 2. Remove the top cover. See “Top Cover” on page 4-2 for more information.
  • Page 146: Engine Board Removal

    4500–32x x Engine Board Removal 1. Remove the toner cartridge. 2. Tilt the printer carefully to the rear so it is resting on the ASF. F. 3. Remove the four bottom cover screws. 4. Disconnect the cables. 5. Remove the four engine board screws. 6.
  • Page 147: Transfer Roll Removal

    4500–32x 500–32x Transfer Roll Removal nsfer Roll Removal 1. Open the front cover and remove the toner cartridge. See “Front Cover” on page 4-2 for more information. 2. Release the transfer roll left and right bearing. 3. Remove the transfer roll. Paper Feed Clutch Solenoid Removal ch Solenoid Removal 1.
  • Page 148: D Roll Removal

    4500–32x D Roll Removal 1. Remove the front cover. See “Front Cover” on page 4-2 more information. 2. Remove top cover. See “Top Cover” on page 4-2 for more information. 3. Remove rear auto sheet feed cover. See “Auto Sheet Feed (ASF) Assembly Removal”...
  • Page 149: Connector Locations

    4500–32x 5. Connector Locations ations LVPS – Low Voltage Power Supply Board PS – Low Voltage Power Supply Board d Connector Pin No. Signal AC H AC N Heater On AC N Ground +5 V dc +5 V dc Ground +24 V dc +24 V dc Ground...
  • Page 150: Engine Board

    4500–32x Engine Board Connector Pin No. Signal Developer PWM HVPS Ground Charge +24 V dc Transfer PWM Transfer Enable Not Used Transfer Servo Ground Input/Exit Sensor Input Sensor LED Drive Ground Exit Sensor LED Drive Cartridge Data Cartridge Chip Ground +24 V dc Fan Control Fan Control...
  • Page 151 4500–32x Connector Pin No. Signal Ground Toner Sensor Toner Signal LED Drive Thermistor Data Thermistor Ground Not Used +24 V dc Cover Open Switch Interlock Switch +24 V dc Paper Pick Solenoid Solenoid Control Connector Locations...
  • Page 152 4500–32x Connector Pin No. Signal Printhead CLK K RIP, Printhead, and RIP reset Mirror Motor Ready Ground Start Engine notify Ground RIP Present +24 V dc Sample and Hold Ground Printhead Enable Ground +5 V dc 17 7 LSU power Ground Ground LSYNC...
  • Page 153 4500–32x Connector Pin No. Signal +5 V dc Ground Interlock Switch Interlock Switch Ground Ground Fuser Control Hot Roll Power Transmit Option Tray Receive Tray Detect +5 V dc Ground +24 V dc Connector Locations...
  • Page 154: Rip Controller

    4500–32x RIP Controller Connector Pin No. Signal J2 LED Op Panel Panel Ground FPIRQ LED CLK LED Data +5 V dc Ground J3 Video Video Ground J7 RIP to Engine gine Engine POR Ground Notify RIP Present Ground HSYNC Ground VSYNC Ground Laser On...
  • Page 155: Hvps - High Voltage Power Supply Board Vps - High Voltage Power Supply Board

    4500–32x HVPS – High Voltage Power Supply Board VPS – High Voltage Power Supply Board y Board Connector Pin No. Signal CN1 HVPS Developer PWM loper PWM Ground Charge +24 V dc Transfer PWM Transfer Enable Not Used Transfer Servo Connector Locations...
  • Page 156 4500–32x Option Card Connector Pin No. Signal CN4 to Engine Card COM1 +5 V dc COM1 +24 V dc CN5 to Motor STP_A STP_Na STP_B STP_nB CN6 to Solenoid FB_SOL CN7 to PIC_JIG IC_JIG PGM_RESET (Flash Down Load) +5 V dc COM1 PGM_DATA PGM_CLK...
  • Page 157: Preventive Maintenance

    4500–32x 6. Preventive Maintenance ventive Maintenance The Optra E32x does not require preventive maintenance. 2x does not require preventive maintenance. Preventive Maintenance...
  • Page 158: Service Manual

    4500–32x Service Manual...
  • Page 159: Parts Catalog G

    4500–32x 7. Parts Catalog Parts Catalog How to Use this Parts Catalog Use this Parts Catalog Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of R ASSEMBLIES: If two assemblies contain a majority of identical parts, they are shown on the same list. Common parts .
  • Page 160 4500–32x Assembly 1: Covers embly 1: Covers vers Service Manual...
  • Page 161 4500–32x Assembly 1: Covers mbly 1: Covers Asm- Part Units Description Index Number 1–1 12G4456 Assembly, Tray Extension 12G4455 Assembly, Cover, Rear Rear 12G4458 Cover, Bottom 12G4453 Cover, Right Side 12G4457 Assembly, Operator Panel Panel 12G4466 Hinge, Right Rear 12G4468 Hinge, Right Front 12G4535 Spring, Front Cover Right...
  • Page 162 4500–32x Assembly 2: Frame y 2: Frame Service Manual...
  • Page 163: Assembly 2: Frame

    4500–32x Assembly 2: Frame Asm- Part Units Description Index Number 2–1 12G4470 Roll, Transfer 12G4471 Bearing, Transfer 12G4473 B/M, Rail 12G4534 Bracket, Right 12G4465 Assembly, Charge Roll 12G4464 Spring, Charge Roll Right 12G4462 Roll, Charge 12G4463 Spring, Charge Roll Left 12G4510 Spring, HVPS Contact 12G4533...
  • Page 164: Assembly 3: Fuser

    4500–32x Assembly 3: Fuser : Fuser Service Manual...
  • Page 165 4500–32x Assembly 3: Fuser user Asm- Part Units Description Index Number 3–1 12G4488 Cover, Fuser 12G4484 Fuser Assembly, 110 V 12G4486 Fuser Assembly, 220 V 12G4495 Pawl, Detack 12G4492 Roller, Exit, Idler xit, Idler 12G4493 Roller, Exit, Redrive 12G4496 Roll Assembly, Idler 12G4485 Lamp, Fuser, 110 V V 12G4487...
  • Page 166 4500–32x Assembly 4: Main Drive ly 4: Main Drive Service Manual...
  • Page 167: Assembly 4: Main Drive

    4500–32x Assembly 4: Main Drive Asm- Part Units Description Index Number 4–1 12G4500 Gear Assembly, Drive y, Drive 12G4499 Motor, Drive Parts Catalog...
  • Page 168: Assembly 5: Paper Feed Per Feed

    4500–32x Assembly 5: Paper Feed 5: Paper Feed 7-10 Service Manual...
  • Page 169 4500–32x Assembly 5: Paper Feed 5: Paper Feed Asm- Part Units Description Index Number 5–1 12G4481 Assembly, Sheet Feed 12G4483 Assembly, D–Roll 12G4541 Clutch Assembly, Paper Feed aper Feed 12G4482 Bracket, Tray 2 Connector 12G4490 Roll, Paper Feed 12G4476 Sensor, Exit xit 12G4475 Sensor, Registration 12G4474...
  • Page 170: Assembly 6: Printhead

    4500–32x Assembly 6: Printhead : Printhead 7-12 Service Manual...
  • Page 171 4500–32x Assembly 6: Printhead nthead Asm- Part Units Description Index Number 6–1 12G4498 Plate, Printhead 12G4472 Interlock, Cover 12G4497 Assembly, Printhead 7-13 Parts Catalog...
  • Page 172: Assembly 7: Electronics

    4500–32x Assembly 7: Electronics : Electronics 7-14 Service Manual...
  • Page 173 4500–32x Assembly 7: Electronics onics Asm- Part Units Description Index Number 7–1 12G4509 Card, HVPS 1339526 Power Cord, U.S., Canada, Brazil, U.S., Canada, Brazil, Bolivia, Peru, Mexico, Saudi Arabia, Columbia, Costa Rica, Dominican Republic, Equador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Venezuela (HV) 1339528...
  • Page 174: Assembly 8: Options

    4500–32x Assembly 8: Options : Options 7-16 Service Manual...
  • Page 175 4500–32x Assembly 8: Options Asm- Part Units Description Index Number 8–1 12G4516 Board, Motor, Tray 2 12G4514 Base Assembly, Tray 2 se Assembly, Tray 2 12G4513 Drawer, Tray 2 12G4515 Kit Assembly, Feed Roller 12G4532 D–Roll, Feed, Tray 2 99A1752 4MB SDRAM DIMM B SDRAM DIMM 99A1753...
  • Page 176: Assembly 9: Cables (No Illustration)

    4500–32x Assembly 9: Cables (no illustration) embly 9: Cables (no illustration) ables (no illustration) ration) 7-18 Service Manual...
  • Page 177 4500–32x Assembly 9: Cables 9: Cables Asm- Part Units Description Index Number 12G4517 4517 Cable, HVPS–J1 12G4518 Cable, Input/Exit Sensor–J2 12G4519 Cable, Smart–J3 12G4520 0 Cable, Motor–J5 12G4521 Cable, Toner Sensor–J6 12G4522 Cable, RIP–J11 12G4523 Cable, Option–J13 12G4524 Cable, Fuser Lamp 12G4525 Cable, Ground Wire 12G4526...
  • Page 178: Assembly 10: Miscellaneous (No Illustration)

    4500–32x Assembly 10: Miscellaneous (no illustration) mbly 10: Miscellaneous (no illustration) scellaneous (no illustration) ration) 7-20 Service Manual...
  • Page 179 4500–32x Assembly 10: Miscellaneous Asm- Part Units Description Index Number 12G4529 Ring, CS 12G4530 Clamp, Mini 12G4531 Parts Pack, Screws 12G4544 Kit, Repack 7-21 Parts Catalog...
  • Page 180 4500–32x 7-22 Service Manual...
  • Page 181 4500–32x Index ndex Acronyms Handling ESD-Sensitive Parts Adjustment Hex Trace Mode 3-21 Print Registration 3-19 How to Use this Parts Catalog HVPS Connectors VPS Connectors Connector Locations Engine Board Mode Entry Engine/LVPS Board S Board Configuration HVPS Board Demo Printing Option Card Diagnostics Menu RIP Controller...
  • Page 182 4500–32x Reset 3-18 Reset Defaults 3-13 Removals Service Checks 2-49 Auto Sheet Feed Asm. Status Information Controller Board Ready Controller Board Cage Option Card Connectors Cooling Fan Options D Roll Engine Board Fuser Assembly Parallel NPA Mode 3-24 High Voltage Power Supply Parallel Port 3-23 HPVS...
  • Page 183 4500–32x Paper Feed 2-51 Part Numbers Paper Jam During POST g POST 12G4450 12G4451 Paper Never Picks 2-52 12G4452 Paper Picks But Stops 2-51 12G4453 Paper Picks But Stops Half 12G4455 2-52 12G4456 Paper Picks During POST 12G4457 12G4458 8 Paper Picks Multiple Sheets 12G4459 2-53 3...
  • Page 184 4500–32x 12G4500 12G4501 7-15 12G4502 7-15 12G4503 7-15 12G4504 7-15 12G4505 7-15 12G4506 7-15 12G4507 7-15 12G4508 7-15 12G4509 7-15 12G4510 12G4511 12G4512 12G4513 7-17 12G4514 7-17 12G4515 7-17 12G4516 7-17 12G4523 7-19 12G4528 7-19 12G4529 7-21 12G4530 7-21 12G4531 7-21 12G4532 7-17...

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