Avaya 3616 Installation Manual page 63

• Multiple GW Res
More than one SVP server has responded. Action: Caused by two or more wireless phones
sharing the same IP address. Assign unique IP addresses to each wireless phone.
•
Multiple SVP Reg
The phone has received responses from multiple AVPP's. Action: This can happen if the phone
has been configured to use a different AVPP and then powered up before the previous server
has had time to determine that the phone is no longer connected to it. The problem should
resolve itself after about 30 seconds.
• Must Upgrade SW!
The phone software is incompatible with the hardware. Action: Download the correct phone
software and restart the phone.
• Net Busy
The phone cannot obtain sufficient bandwidth to support a call. The MAC address of the access
point is displayed. Action: Try calling again later.
• No Answer
The called party did not answer. Action: No action, not an error.
•
No AVPP IP
The wireless phone is configured for "static IP" (as opposed to "use DHCP") and no valid AVPP
address has been entered. Action: Enter a valid AVPP IP address in the configuration setting or
change to "use DHCP".
• No AVPP Response
The AVPP is not responding to requests from the wireless phone. Action: This may be caused by
bad radio reception or a problem with AVPP. The wireless phone will keep trying to fix the
problem for 20 seconds, and the message may clear by itself. If it does not, the wireless phone
will restart. Report this problem to the system administrator if it keeps happening.
• No AVPP Server
This indicates one of the following:
• The wireless phone cannot locate AVPP. Action: IP address configuration of the AVPP is
wrong or missing.
• AVPP is not working. Action: Check error status screen on the AVPP.
• No LAN connection at the AVPP. Action: Verify the AVPP connection to LAN.
• No Call Server
This indicates that while there has been a response from the H323 Gatekeeper (the IP Office) it
is not responding to the Registration Request message.
•
No Call Server IP
The phone cannot obtain an IP address for the H323 Gatekeeper (the IP Office).
• No DHCP Server
The phone is unable to contact the DHCP server.
• No Extension
The phone has not obtained or been set with a an extension number. Action: Enter a valid
extension.
•
No Func Code
The phone software files loaded are incorrect or corrupted. Action: Download the correct phone
software and restart the phone.
• No Gateway IP
The phone is configured for static IP addresses and no valid unicast IP address is assigned for
gateway configuration. Action: Configure a valid IP address in the Admin menus.
• No Host IP
The wireless phone is configured for "static IP" (as opposed to "use DHCP") and no valid host IP
3600 Series IP Phone Installation
IP Office 4.0 15-601082 Issue 05a (22nd May 2007)
Miscellaneous
Page 63