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The Ulead applications sometimes don't work.
Disconnecting or connecting USB devices may sometimes cause loss of
functionality in the Ulead applications. If this occurs, close all Ulead applications,
and restart them.
My Audigy 2 ZS Video Editor sometimes fails to respond.
Some operations, including finalizing captures, sensing DVD media inserted in a
DVD writer drive, and burning DVD images, can take a long time while operating
normally, without providing a visual indication of progress.
However, when this is not the case, there are several possible reasons why the
Audigy 2 ZS Video Editor hardware, drivers and Ulead applications may not be
sensing each other and handshaking correctly. Do the following:
1.
Exit the Ulead application.
2.
Remove the USB connection between your Audigy 2 ZS Video Editor and
computer.
3.
Remove, then reconnect the power connector on the Audigy 2 ZS Video Editor
(thus resetting the device's firmware). Ensure that the Audigy 2 ZS Video
Editor is turned on.
4.
Connect your Audigy 2 ZS Video Editor and computer via USB.
5.
Start the Ulead application and attempt the operation again.
If the steps above do not improve results:
1.
Exit all applications.
2.
Turn off your computer.
3.
Remove, then reconnect the power connector on the Audigy 2 ZS Video Editor
(thus resetting the device's firmware). Ensure that the Audigy 2 ZS Video
Editor is turned on.
4.
Ensure the Audigy 2 ZS Video Editor is connected to your computer via USB.
5.
Turn on your computer.
6.
Start the Ulead application and attempt the operation again.
Frequently Asked Questions B-3
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