General Status - Motorola DCH70 Installation Manual

4 DIAGNOSTICS
•
Press cursor ◄, cursor ►, SELECT, or ENTER to execute the selected
diagnostic.
•
To exit the diagnostic mode, press POWER on the remote control. The set-top
exits the diagnostic mode and powers off.

General Status

This diagnostic displays the error code and description, purchase count, and other
information:
The General Status fields are:
Field
Error
Error Code
E 00
E 01
E 02
E 03
E 04
E 07
E 08
E 09
Description
Error codes display on the OSD when an error occurs. If multiple errors occur, the last
recorded error is displayed:
Description Cause
NO ERROR Indicates normal condition
after initialization
NOT The set-top did not receive a
CONNECTED connect message
PWR CYCLE Init Error
DRAM DRAM error
DPSRAM DP-SRAM error
ROM ROM verification failure
RAM Faulty RAM, ROM, EEPROM,
or POST failure (this is a
hardware failure)
BATTERY Dead battery or memory has
not been initialized; occurs if
battery fails to keep the RAM
alive during power-down;
Remedy
None
Restore out-of-band signal
Send a connect message
The set-top needs a power cycle
to recover
Not used
Not used
Power cycle the set-top; if
repetitive, return for repair
Return the set-top for repair
Return the set-top for repair;
requires factory initialization
message
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