Chapter 8 Term Of Service - XYZ Printing da Vinci 1.0 User Manual

da Vinci 1.0 User Manual

Chapter 8 Term of Service

1. This product is guaranteed for specifi c period from the purchase date against any breakdown
within the scope of proper and reasonable usage of their product as defi ned by XYZ printing.
Presentation of warranty card with the product will ensure free service and repair of inherent
faults in the product within the warranty period. However, the following items are separate and
dealt with under conditions of other related warranty services:
● Printing modules / printing platforms / motor modules
● Attached consumables (including housing, packing materials, power cords, USB cables, coil
consumables, user manuals and software CD's): no warranty is given.
2. To protect your right and interests, please request that the dealer fi ll in the product information
and purchase date on the product warranty card, and also make sure that they affix their
offi cial seal.
3. Please keep this warranty card in a safe place because if it is lost or destroyed a new one
will not be issued. Make sure to present the card if you require any repairs, service or
maintenance to the product during the warranty period.
4. XYZprinting may levy charges under any of the following circumstances:
● Man-made damages: In the case of damage to the product caused by incorrect use, wrong
installation, abnormal wear, physical damage or deformation caused by falls or blows, burnt
circuits resulting from actions form the user, broken or bent interface or pins or any other
physical damage to the product caused by misuse.
● Incompatibility issues: anything unconnected with product malfunctions such as confl ict with
electronic equipment, expectation of use, noise of operation, speed, discomfort or heat.
● Damage caused by force Majeure (such as lightning strike, fire, earthquake, floods, civil
disturbance or war or any other event beyond human control).
● Any request of warranty service after expiration of the warranty period.
I f y o u n e e d w a r r a n t y s e r v i c e , p l e a s e c o n t a c t t h e o r i g i n a l d e a l e r o r e m a i l u s a t
supportus@xyzprinting.com. If you need more information about our warranty services, please
log in to www.xyzprinting.com, select "support (product support)" where you will fi nd complete
details of all the warranty conditions.
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