Troubleshooting Charts - Viking VCBB360R Service Manual

Troubleshooting Guide
Symptom Possible Causes
Unit does not run No power to unit
Faulty service cord
Low voltage
Freezer temperature set too warm
Faulty timer
Faulty relay
Faulty compressor
Faulty overload
Refrigerator Excessive door opening
section too warm Overloading of shelves
Warm or hot foods placed in cabinet
Refrigerator temperature set too
warm.
Poor door seal
Dirty condenser
Refrigerator airflow
Interior light remains on
Faulty condenser fan or evaporator
fan
Faulty compressor
Refrigerator Refrigerator temperature set too
section too cold cold.
Refrigerator airflow not properly
adjusted
Refrigerator Refrigerator temperature set too
section too cold cold
Refrigerator airflow not properly
adjusted.
Freezer section Freezer temperature set too cold
too cold
Unit runs Temperature set too cold
continuously
Dirty condenser or obstructed grille
Poor door seal
Interior light remains on
Faulty condenser fan or evaporator
fan
Refrigerant shortage or restriction
Corrective Acton
Check for power at outlet. Check fuse box / circuit
breaker for blown fuse or tripped breaker. Replace or
reset.
Check with test light at unit, if no circuit and current is
indicated at outlet, replace or repair.
Check input voltage for proper voltage. Take appropriate
action to correct voltage supply problem.
Adjust freezer temperature.
Check with test light. Replace if necessary.
Check relay. Replace if necessary.
Check compressor motor windings for opens / shorts.
Perform compressor direct wiring test.
Replace if necessary.
Check overload for continuity.
NOTE: Ensure compressor / overload are below
trip temperature before testing.
Replace if necessary.
Consumer education.
Consumer education.
Consumer education.
Adjust refrigerator temperature.
Level cabinet. Adjust hinges. Replace gasket.
Clean condenser.
Check airflow grille for obstructions. Adjust as
necessary. Check airflow fan. Replace if faulty.
Check switch. Replace if necessary.
Check fan switch, fan, and wiring. Replace if necessary.
Check intake valve. Replace compressor.
Adjust refrigerator temperature.
Adjust airflow grille to freezer. Adjust Chef's pantry
temperature control.
Adjust refrigerator temperature.
Adjust airflow grille to freezer. Adjust Chef's pantry
temperature control.
Adjust freezer temperature.
Adjust temperature.
Check condenser and grille. Clean.
Level cabinet. Adjust hinges. Replace gasket.
Check switch. Replace if necessary.
Check fan switch, fan, and wiring. Replace if necessary.
Check for leak or restriction. Repair, evacuate and
recharge system.
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