Viking VCBB360R Service Manual page 53

Ice Maker Troubleshooting Chart
Incorrect heater temperature
Broken shut-off lever or
mislocated shut-off switch
Contaminated
Jammed cubes
Notice size and density of cubes
Refrigerator or ice maker not level
No power to ice maker
Excessive water-fill volume
Cubes falling back into mold during
ejection Check fill tube assembly
Contaminated
Thermostat out of calibration
Open heater circuit
Motor should oscillate
Little or not alumilastic on thermostat
Heater not staked in mold
Broken locking tabs on vertical cam
Contaminated
Insufficient water to ice maker
small or hollow cubes
Contaminated
Motor will not oscillate
Shut-off arm stuck in ice or
obstructed
Cubes not formed properly
Contaminated
Cubes frozen to fill cup or mold
Replace mold and heater assembly
Apply alumilastic
Replace module
3:00 Ejector Position
Replace module
Un-jam cubes
Level refrigerator or ice maker
Determine discontinuity by tracing power
Adjust module screw, lower water pressure, or
replace water valve
Replace fill cup
4:00 Ejector Position
Replace mold and heater assembly
Apply alumilastic
Replace thermostat. Apply alumilastic
Replace mold and heater assembly
Apply alumilastic
Apply alumilastic to thermostat
Replace mold and heater assembly
Apply alumilastic
Replace module
6:00 Ejector Position
Replace mold and heater assembly
Apply alumilastic
Refer to "Hollow Ice Cubes"
7:30 Ejector Position
Replace module
Remove obstruction
Replace module
Un-Jam
Check fill cup and fill tube assembly
9:00 Efector Position
Replace module
Un-Jam
Replace fill cup and module
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