Troubleshooting; Power Interruptions - Viking VBI7360 Use & Care Manual

Troubleshooting

Understanding Sounds You May Hear
Your new refrigerator may make diff erent sounds than your old one. Hard surfaces, such as the ceilings, walls, and cabinets around the
unit can make these sounds seem louder. However, these sounds are normal and will soon become familiar; they indicate that your
refrigerator is working properly.
Here are some of the noises you may hear and what they are:
• Freezer or refrigerator fresh food fan: sounds like air rushing or whirling
• Sealed system (evaporator and heat exchanger) refrigerant fl ow: sounds like gurgles, pops or boiling water
• Defrost heater: sizzles, hisses or pops
• Condenser fan: air rushes and whirls
• Compressor: has a high pitched hum or pulsating sound
• Ice maker valve hookup: buzzes when ice maker fi lls with water. This occurs whether or not the unit is connected to water supply. If
the unit is not connected to water supply, stop sound by raising ice maker arm to off position.

Power Interruptions

If electric service to your refrigerator will be interrupted for 24 hours or less, keep the doors to the freezer closed. This helps food stay
frozen.
If service will be interrupted longer than 24 hours, remove all frozen food and store it in a frozen food locker, or place approximately
12 pounds of dry ice inside the freezer. This will keep food frozen for two to four days. To keep fresh food in the refrigerator, remove
all food from crisper and place approximately 1 pound dry ice in the drawer. Be sure to wear gloves to protect your hands from dry ice
burns. If neither a food locker or dry ice is available, you should use or can your perishable food at once.
Most performance problems you might encounter with your new refrigerator will be minor and you should be able to fi x them
yourself without tools.
Listed in these charts are the most common problems consumers run into with their appliances. Please read through this and see if it
can solve your problem before calling for service.
Problem
Unit will not operate
Unit makes unfamiliar
sounds
Water in the defrost pan
Ice maker will not operate or
ice is not made fast enough
Lights do not work
Motor seems to run too long
Temperature display does
not match set point
Ice crescents attached at
corners
Off -taste or odor in ice
Common Refrigerator Problems
Possible Cause And/Or Remedy
I s the power cord plugged into a live circuit with the proper voltage?
Has a household fuse blown or circuit breaker tripped?
Is the power switch in the on position?
See "Understanding Sounds You May Hear" on page 14 for descriptions of normal sounds and
what makes them.
This is normal in hot, muggy weather. Make sure the pan is level so it does not overfl ow.
Is the ice function activated? It could take overnight for the freezer to reach the proper
temperature. Is the signal arm in the on (down) position? Is the water valve turned on? Is water
getting to the water valve? Check water line for leaks.
Has a household fuse blown or circuit breaker tripped? Is LED light blown?
Contact an authorized service agency.
The motor naturally runs longer on hot days, if the room is too warm, if a large amount of food
has been added, or if the doors are opened often.
Just plugged in unit, just put in hot food, opened the door for an extended time or frequently.
Allow unit to stabilize for 24 hours.
This is normal. They break apart easily. Shake bin occasionally to keep cubes separated.
New plumbing connections can cause discolored or off -fl avored ice.
Discard the fi rst three harvests of ice.
Cubes are stored too long. Throw them away and make a new supply.
Food is not wrapped properly
Freezer and ice bin need to be cleaned
Water may contain minerals. A fi lter may be needed to remove them.
Does the water fi lter need replacing?
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