Xerox DocuPrint N2025 Service Manual page 15

Y N
Perform RAP 25/ RAP 26.
The Controller Software Version switches off and the display shows "Initializing . . ." (Figure 7).
The display is correct.
Y N
Perform RAP 25/ RAP 26.
The display now shows "Copyright Xerox Corp." (Figure 8). The display is correct.
Y N
Perform RAP 25/ RAP 26.
Next, "1996-1999 All Rights Reserved" is displayed on the LCD Panel (Figure 9). The display
is correct.
Y N
Perform RAP 25/ RAP 26.
Next, "Processing. . ." is displayed on the LCD Panel(Figure 10). The display is correct.
Y N
Perform RAP 25/ RAP 26.
The final display is "Ready". The display is correct.
Y N
Perform RAP 25/ RAP 26.
Press [1] twice to select "Print Menu", then press and release [2] until "Menu Map" is displayed.
Press Enter [4] to print the "Menu Map". First, "Processing Menu Map" is displayed, immedi-
ately followed by "Processing Tray X". The display is correct.
Y N
Perform RAP 25/ RAP 26.
When the Main Driver Motor runs, the motor and all drive gears sound normal.
Y N
Perform RAP 29.
Paper is fed from the paper tray to the Registration Roller and is undamaged.
Y N
Perform RAP 8.
The paper feeds out of the machine and is undamaged.
Y N
Perform RAP 10/ RAP 11.
The print contains readable text.
Y N
If the print is black or blank perform IQ RAP 10 or IQ RAP 2. If the text is garbled, Per-
form RAP 44.
The print quality of the Menu Map is acceptable.
Y N
Perform Image Quality Checkout.
A
Service Call Procedures
1.4
A
Enter Diagnostics and select "Print Menu". Scroll to "Test Print". Feed at least 5 test prints from
all available trays to the Standard output tray. Test prints were successfully delivered from
each tray.
Y N
If the failure occurred with:
MBF. Go to RAP 41.
Tray 1. Go to RAP 49.
Tray 2/3. Go to RAP 7.
2000 Sheet Feeder. Go to RAP 62.
If the Duplex Assembly is installed, select "Duplex On" press Enter [4]. Run at least 5 duplexed
prints. If a Duplex Assembly is not installed, follow the "Y" path. The prints were delivered
successfully.
Y N
Go to RAP 56.
If a Offset Catch Tray (OCT) is installed, select "OCT" and run at least 5 prints to the OCT. If an
OCT is not installed, follow the "Y" path. Prints were successfully delivered to the OCT.
Y N
Go to RAP 68.
Ensure that all normal printer conditions are set i.e. paper loaded, machine in Ready condition,
internet cable connected. Have the customer send a document to the printer. The
successful.
Y N
Try a sending a document from a different application. The print was successful.
Y N
There may be a problem with the print drivers. Have the customer contact Xerox
Customer Support.
There may be a problem with the application software. Have the customer contact Xerox
Customer Support.
Go to Final Actions.
02/2000
1-6
Figure 1
Figure 2
Initial Issue
DocuPrint N2025/N2825
print is