Status; Frequently Asked Questions; General Faq - Shaw Direct Satellite TV User Manual

Direct satellite tv essential/advanced hd receiver/advanced hdpvr
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11C. Status
The System Status menu displays a variety of diagnostic information about your receiver, including
signal strength on each tuner, authorization status, current software version, and more.
In this menu, you can access the "Tune in satellite" screen by pressing A on your remote. You can also
press OPTIONS, 4, 3, 1 to access this menu. Audio may be temporarily lost while in this menu, and will
return when you change channels.
The Network Status menu displays information related to your internet connection and Shaw Direct On
Demand. More details on this screen are found on page 45.
This menu contains Open Source Scan attribution information and legal text.

12. Frequently Asked Questions

12A. General FAQ
Q. Why is there no information showing in the IPG?
A. When a receiver is activated for the first time, the IPG will show limited or sporadic program
information for up to 60 minutes. This is because the receiver needs to download the listings
information. We encourage you to stay out of the IPG during this time. After a reset or a power loss,
the receiver may require up to 5 minutes for the data to reload from backup.
If ratings locks are enabled and there is no ratings data available, the PIN will be required during the
loading phase.
System Status
Network Status
OSS Attributions
56

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