Related Manuals for Shaw Direct Satellite TV
Summary of Contents for Shaw Direct Satellite TV
- Page 1 Shaw Direct Satellite TV - User Guide Essential HD Receiver (HDDSR 600) Advanced HD Receiver (HDDSR 605) Advanced HDPVR (HDPVR 630)
- Page 2 Preface © 2014 Shaw Satellite G.P. All trademarks and copyrights are the property of their respective owners. Version 4.0 – Hinton GA Last Updated: July 2014 Created & Maintained by: Consumer Products...
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Page 3: Table Of Contents
2C. I ....................16 8E. A ................41 AGES ONFLICTS 2D. P ................17 ROGRAM PTIONS 9. SHAW DIRECT ON DEMAND ..............41 2E. U ..............18 PCOMING ATES CREEN 9A. W ............ 42 ATCH WHAT YOU WANT WHEN YOU WANT 2F. - Page 4 How to Read This Manual...
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Page 5: The Basics
1. The Basics 1A. Connections and Video Settings When installing your HDDSR, 1 direct coax line is required to connect to your satellite dish or multi- switch. If you have an HDPVR, 2 direct coax lines are required. The HDPVR will not function if only 1 line is connected. -
Page 6: Video Settings
This option specifies what type of TV you • have – if you previously had Shaw Direct’s standard definition guide, you would have selected this during the initial set-up wizard to optimize your readability. Adjusting this setting outside of the setup wizard will only determine the default guide view (as outlined in section 2A. The Guide) for future user creation. -
Page 7: Current Version
Shaw Direct agent when you activate your receiver. 1C. Activating Your Receiver Once connected, your receiver must be activated on your Shaw Direct account in order to access programming and function properly. You can reach Shaw Direct customer service anytime at 1-888-554- 7827 to activate your receiver. - Page 8 Navigating the Onscreen Menus The following keys will allow you to navigate through the menus on your Shaw Direct HD receiver: The directional arrow keys allow you to move up, down, left, and right through the onscreen menus. Your current selection is shown in white or blue.
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Page 9: Menu Bar
1E. Menu Bar The Menu Bar is your portal to all the great features available on your Shaw Direct HD receiver. Many tools and menus found here can also be accessed directly by using the appropriate key on your remote control. - Page 10 View active titles that have been ordered to your account, or resume an order you had previously stopped right from where you left off. Browse the Adult Shaw Direct On Demand library, for 18+ VOD Adult Search viewers only – if adult content has been locked, this will not be accessible.
- Page 11 Caller ID Messages Check out your Caller ID log. View your receiver mail messages sent from Shaw Direct Mail Messages – an envelope will be displayed on the info banner and front panel of your HDPVR if a new message is pending.
- Page 12 Find currently airing programs in popular categories, such as Movies, Sports, or Children’s programs. Brings up the Shaw Direct On Demand menu bar (which can also be accessed by pressing D on your remote). Brings up the pay-per-view menu bar.
- Page 13 My VOD Orders or resume an order you had previously stopped right from where you left off. Browse the Adult Shaw Direct On Demand library, for 18+ VOD Adult Search viewers only – if adult content has been locked, this will not be accessible.
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Page 14: Finding What You Want, When You Want
6XX Remote 2A. The Guide One of the greatest features of your Shaw Direct digital satellite TV is the interactive on-screen Guide. With the Guide, you can instantly see what’s airing right now and into the future, on every channel you subscribe to! When accessed, the Guide will appear with the channel you’re watching highlighted. -
Page 15: Customizing Your Guide
Customizing your Guide There are 6 different guide views you can choose depending on your needs. Change the amount of channels you see on one page, the font size (which will apply to all on-screen text) and how you see program genre colouring. - Page 16 Understanding the Guide...
- Page 17 All listings in the Guide and Search Results are colour-coded to help you find what you’re looking for faster. When you select a program, broadcasting symbols help you understand more about it, such as the parental rating, whether it is presented in high definition, or if it is a new episode. Colour Coding General Programming: Includes network series, specials, news, and other regularly airing...
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Page 18: Search Tools
2B. Search Tools With over 600 channels and up to two weeks of programming information, sometimes it can be difficult to find what you’re looking for using the Guide. By using the search tools built into your receiver, you can easily find programs airing on live TV by keyword, interests, or category. Menu Bar 5XX Remote 6XX Remote... - Page 19 use the RIGHT ARROW to select the list, and the UP or DOWN keys to browse through the available programs. Pressing ENTER will give you the Program Options menu on the HDPVR, and the Upcoming Air Dates screen on the HDDSR. You can also can choose to press C on your remote to bring up the Upcoming Air Dates screen quickly for the currently highlighted program.
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Page 20: Info
2C. Info Pages Expanded Information for most programs is available by pressing the INFO button on the remote control Menu Bar 5XX Remote 6XX Remote to page through the description. The number of pages of information is indicated on the bottom right side of the info window. -
Page 21: Program Options Menu
The Program Options menu is your gateway to many of the great program-related features contained in your Shaw Direct receiver, including setting recordings or reminders and viewing upcoming air dates. While in the Guide, Upcoming Air Dates screen, or Search results, press the ENTER key on the desired program to view the Program Options menu. -
Page 22: Upcoming Air Dates Screen
Pay Per View (PPV) Movies and Events For PPV programs, the following Program Options may be available: Tune to this channel: Change to this channel, regardless of what is currently airing. If you • haven’t purchased the title, you will be presented with ordering instructions including the program’s unique Order ID. -
Page 23: Audio Search
2F. Audio Search Shaw Direct carries 40 commercial-free Galaxie digital music stations and over 50 radio stations from Menu Bar 5XX Remote 6XX Remote all over North America. The Music Search tool allows you to easily find whatever you’re in the mood for. -
Page 24: Customize Your Viewing Experience
6XX Remote 3A. User Modes The Shaw Direct HD Guide offers two different options for how customizations (such as Guide views and channel lists) and Parental Controls (such as Rating Locks and restrictions) are handled – Single User Mode or Multi-User Mode. -
Page 25: Single User Mode & Parental Controls
3B. Single User Mode & Parental Controls Single User mode permissions allow you to keep locked content from being accessed or viewed without the 4-digit parental password being entered. When activated within Single User mode, Parental Controls apply uniformly across the entire system, preventing access to locked programs via the Guide, Search results, direct channel entry, LOD playback, the PVR List, and on VOD. -
Page 26: Using Parental Controls
60 minutes. If you have forgotten your password, you must call Shaw Direct customer service to have it reset. If you are prompted for your parental password to tune to a channel or view the next program and do not wish to unlock that channel or program, simply press LAST on the remote control to return to the last channel you were viewing. -
Page 27: Multi-User Mode & Parental Controls
3C. Multi-User Mode & Parental Controls As explained in section 3A, Multi-User mode allows you to create up to eight customized “profiles”, each with their own preferences, permissions, and restrictions. While in Multi-User mode, the first profile on the system is known as the “Primary Owner”. Full access to the entire system is granted while this profile is active, so it’s a good idea to set a PIN if you plan to enforce any type of restrictions for other profiles. - Page 28 After selecting a profile type, choose whether you’d like to set a PIN for this profile. If set, the PIN will be required once, each time the profile is activated. Once your PIN has been confirmed, you will be asked to edit the user name. Use the ARROW keys and ENTER on your remote to navigate through the keyboard, and select “Accept”...
- Page 29 Free VOD Orders [Enabled, disabled]: When you connect your receiver to your high-speed • internet connection, you get instant access to over 10,000 on demand choices. Allow no cost on-demand orders to be purchased or not. See section 9 for more details. Daily VOD Purchase Limit [No purchases allowed, $5, $15, $30, $50, Unlimited]: Set a daily •...
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Page 30: Hdpvr 630: Smart Pvr Technology
The “Select a User” screen includes icons to show the below settings on a per profile basis, as well as a quick “Permissions Summary” overview. Profile Attributes Profile has Owner-level permissions Profile will be activated when receiver is initially powered on Indicates the profile has a PIN Currently active (logged in) profile. -
Page 31: Customizing Your Recording Event
From within the Program Options menu, the following selections can be used to set a Recording Event: Smart Record new episodes: Each time a first-run episode of the selected program airs, it will • be automatically recorded. This creates a Smart recurring Recording Event. Smart Record all episodes: Each time any episode of the selected program airs, it will be •... - Page 32 Smart recurring Recording Events are distinguished from one-time Recording Events with multiple recording icons layered together. Smart one-time Recording Events are distinguished with a single, gear shaped recording icon. From the list of Recording Events, you are able to adjust a program’s priority by pressing A to “Raise Priority”...
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Page 33: Saving Your Recording Schedule
Start Early [off, 1-90 minute]: Turning this option on will force the PVR to begin recording the • program the specified number of minutes before it is scheduled to begin. End Late [off, 1-90 minute]: Turning this option on will force the PVR to end recording the •... -
Page 34: Recording Symbols
Tune to this channel: Directly tune to the channel the program will recorded on. • Do not record this program Stop This Recording: Selecting this option will cancel the • recording of this particular episode, or stop an in-progress recording. The partial recording will still be available in the PVR List. -
Page 35: Dual Recordings
4F. Dual Recordings With two tuners, your HDPVR can record up to two programs at once. If you are watching TV and dual scheduled recordings are about to begin, you will see the Notification Bar appear at the top of the screen. When the Notification Bar appears on-screen, you have three options: A will dismiss the alert, which will cause you to be tuned away from the current channel at the start of the programs to allow for both upcoming recordings to begin. -
Page 36: The Pvr List
If you would like to record a program which may run long, such a live sporting event, it is recommended to use the “End Late” setting in PVR Options for the desired program. Once set, manual timers can be managed like any other type of Recording Event in the PVR Options menu. - Page 37 Sorting the PVR List You can use the LEFT or RIGHT arrow keys as well as the A button to sort recordings in your PVR List. The current sort criteria is highlighted in blue, or stated at the top of the screen. Date and Time: All recordings are sorted chronologically by the date it was recorded on.
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Page 38: Playing Back Your Recorded Programs
5B. Playback Controls After selecting “Watch this recording”, you can control playback just like a DVD by using the playback keys on the remote control: 2 Pressing PAUSE will pause playback at the current position. Press PAUSE or PLAY to resume playback. - Page 39 Understanding the Playback Bar The Playback Bar is like a map of your recording, telling you exactly where you are and where you can go at any given time. The following diagram explains what each part of the playback bar means: GREEN shows parts of a program which were...
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Page 40: Controlling Live Tv With Live-Off-Disk (Lod)
6. Controlling Live TV with Live-off-Disk (LOD) Almost immediately after you tune to a channel, your HDPVR automatically begins recording it in the background to a special part of the hard drive called the LOD buffer. In the same way that you can control a recorded program, you can control live TV! Simply press one of the playback control buttons described on page 34 to get started. -
Page 41: Expanding Your Recording Capacity
7. Expanding your Recording Capacity Your HDPVR 630 allows you to record over 220 SD, or 60 HD hours on the internal hard drive. If you need more space, you can expand your recording capacity by adding an external hard drive. 7A. -
Page 42: Setting Up Your External Hard Drive
7B. Setting Up Your External Hard Drive Connect the eSATA cable (it should be provided with the drive you purchased) from the external hard drive to the port labeled "eSATA" on the back of your HDPVR 630. Connect the power cable from your external hard drive to a power bar or wall outlet. If your external hard drive has a power switch, turn it on now. -
Page 43: Hddsr: Smart Reminder Technology
5XX Remote 6XX Remote The same technology used on the Shaw Direct HDPVR to automatically record and manage all your favourite programs is also available on the HDDSR to “remind” you whenever certain programs are airing. When a program you’ve set a reminder for is about to start, you’ll see the Notification Bar at the top of the screen. -
Page 44: Managing Reminders
Menu Bar 5XX Remote 6XX Remote Upcoming Reminders If you missed the Notification Bar, or just want to know about your upcoming reminders, press DOWN on your remote (up to the program start) or select “Upcoming” from the “Reminders” section on the Menu Bar. -
Page 45: Auto-Tune Conflicts
“Remove auto-tune.” 9. Shaw Direct On Demand Shaw Direct On Demand is a video on demand (VOD) service which gives you instant access to thousands of movies, TV shows, music videos, and other content for immediate viewing, right on your TV. -
Page 46: Watch What You Want, When You Want
9A. Watch what you want, when you want As of July 2014, Shaw Direct’s On Demand library contains over 10,000 titles, with more being added every day. With primetime TV shows, new-release movies, family favourites, documentaries, music videos, cult classics, daytime TV, and more, there’s something for everyone on Shaw Direct On Demand. -
Page 47: How To Connect
– it’s easy! Method 1 – Wired Ethernet Connection If your home router is located close to your Shaw Direct satellite receiver, this is the simplest and most reliable way to access Shaw Direct On Demand. 1. Find or purchase an Ethernet Cable of an appropriate length. - Page 48 3) Connect an Ethernet cable between the DSR and second powerline bridge. 4) Connect the second powerline bridge directly to a power outlet near your Shaw Direct satellite receiver. Do not connect through a surge protector.
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Page 49: Verifying Connectivity
It is not possible to use a USB wireless adapter, 4G Wireless stick, or other USB-based devices to connect your Shaw Direct satellite receiver to the internet. Products which enable connectivity via the regular Ethernet port like a wireless media bridge are technically capable of getting your satellite receiver online. -
Page 50: How To Order
9E. How to Order Press the D button on your Shaw Direct remote to bring up the Shaw Direct On Demand menu bar, or select “Video On Demand” from the main menu bar. If you’d rather browse the available library, select “Browse On Demand,”... -
Page 51: Parental Controls And Bandwidthm
1. Order When you find a show you may want to order, press ENTER. The available options will be presented, including the SD and HD prices, if available. Select the version you’d like to order, confirm the purchase, and then get ready to sit back and enjoy! If you are operating in Single User mode and selected a title which exceeds your current Parental Controls ratings locks, the PIN will be required to access the options menu. - Page 52 If you are concerned about the amount of data your household consumes, you can set a limit on the maximum download rate Shaw Direct VOD will use when streaming content. This basically “slows” the rate at which you consume data while using VOD, by lowering the picture quality.
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Page 53: General Help
0.88 GB/h 9G. General Help Most Shaw Direct On Demand issues occur when one or more of the minimum requirements are missing. Once all status fields in the Network menu read “Online” and the connection speed test completes successfully, you know that your receiver is properly connected to your home network and is able to communicate with our servers. -
Page 54: Other Menus
5XX Remote 6XX Remote 10B. Mail Messages Shaw Direct uses receiver mail to occasionally send short messages on account information or software updates. You can access your receiver mailbox by first selecting “Messages” from the Menu Bar, then “Mail Messages.”... -
Page 55: Caller Id Log
10C. Caller ID Log Menu Bar 5XX Remote 6XX Remote If you have connected your HDDSR 605 or HDPVR 630 receiver to your residential telephone line and subscribe to Caller ID through your local phone company, incoming calls will appear onscreen in real time. - Page 56 Font Size [Auto, Small, Standard, Large]: Select the font size used for on-screen closed captions Font Style [Auto, Monospace, Proportional, Capitals]: Changes the font style for captions. Digital Service [Auto, Primary Language, Secondary Language]: Select the language used for captions, auto is recommended. You can quickly enable and disable Closed Captions at any time by pressing HELP, C.
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Page 57: Audio Settings
Program Colouring [Full-Colour, Subtle]: Adjusts the colour style for program genres within • your guide. “Full-Colour” features a bright colour gradient whereas “Subtle” features a horizontal colour bar on each program. Unsubscribed Channels [Show, Hide]: Choose to hide channels which are not included in your •... - Page 58 • Optical Digital Audio [Dolby Digital, PCM]: These settings control the audio signal sent through the digital Optical cable. “Dolby Digital” will not perform any conversion and will provide Dolby Digital 5.1 sound on indicated programs when connected to a compatible home theatre system.
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Page 59: Backup And Restore
Network Settings • DCHP Refresh: Press ENTER to refresh DHCP for Shaw Direct On Demand troubleshooting. This may be necessary if your network configuration or connection has been recently changed. DHCP [Enabled, Disabled]: DHCP (Digital Host Configuration Protocol) is related to your IP •... -
Page 60: Status
OPTIONS, 4, 3, 1 to access this menu. Audio may be temporarily lost while in this menu, and will return when you change channels. Network Status The Network Status menu displays information related to your internet connection and Shaw Direct On Demand. More details on this screen are found on page 45. OSS Attributions This menu contains Open Source Scan attribution information and legal text. -
Page 61: Sked Questions (Faq)
Q. Can I pause, rewind, or fast forward Shaw Direct On Demand content? A. All Shaw Direct On Demand content can be paused and resumed using the PAUSE (2) and PLAY (1) buttons on your remote control. With pay content, you can rewind using the SKIP BACK (9) button or... - Page 62 Q. Can I access Shaw Direct On Demand outside of Canada? A. No. Due to licensing considerations, Shaw Direct On Demand is only available within Canada. An error will be presented if you attempt to access Shaw Direct On Demand outside of Canada or from a non-Canadian Internet Service Provider.
- Page 63 Third, the connection speed test is a measure of how fast your satellite receiver is able to download content from the Shaw Direct On Demand network, not an overall gauge of how fast your internet is.
- Page 64 There are a variety of factors related to how far the data needs to travel between the Shaw Direct On Demand network and your satellite receiver which can affect how fast you’re able to connect. Using a wireless connection will also reduce the speed test results.