Related Manuals for Shaw HDDSR 600
Summary of Contents for Shaw HDDSR 600
- Page 1 SHAWDIRECT SATELLITE TV - USER GUIDE Essential HD Receiver (HDDSR 600) Advanced HD Receiver (HDDSR 605) Advanced HDPVR (HDPVR 630)
-
Page 2: Preface
A. PREFACE © 2012 Shaw Satellite G.P. All trademarks and copyrights are the property of their respective owners. Version 3.4 – Galahad GA Last Updated: October 23, 2012 Created & Maintained by: Shaw Direct Product Development... -
Page 3: Table Of Contents
FREQUENTLY ASKED QUESTIONS ........47 4A. S ............. 25 ETTING EMINDERS 4B. V ............. 26 APPENDIX: SHAW DIRECT ON DEMAND - USER GUIDE ....49 IEWING EMINDERS 4C. M ............26 ANAGING EMINDERS 1. LEARN ABOUT SHAW DIRECT ON DEMAND ......50 4D. -
Page 4: How To Read This Manual
C. HOW TO READ THIS MANUAL... -
Page 5: The Basics
TV. Both video and sound are carried in the cable. For the best television experience, it is recommended that you connect your HD receiver with one of the above video and audio connections. Component video and Optical audio are not available on the HDDSR 600. - Page 6 VIDEO SETTINGS After connecting your satellite receiver, taking a moment to optimize your video settings will ensure the best viewing experience. Press OPTIONS on your remote control, then enter the numbers 4, 5. The following Video Settings options will be available: •...
-
Page 7: Current Version
Internet connectivity currently enables instant access to over 4000 of your favourite movies, TV shows, and music videos with Video on Demand (VOD). More details on Shaw Direct On Demand VOD can be found in the appendix at the end of this manual. - Page 8 NAVIGATING THE ONSCREEN MENUS The following keys will allow you to navigate through the menus on your Shaw Direct HD receiver: The DIRECTIONAL ARROW keys allow you to move up, down, left, and right through the onscreen menus. Your current selection is always shown in YELLOW.
- Page 9 The GO BACK key will save your changes and return to the previous menu.* The EXIT key will save your changes in the current menu and exit all the way back to live TV.* Note that if you have made changes in intermediate menus, these may be lost by using EXIT instead of GO BACK.
-
Page 10: Interactive Menu Bar
1E. INTERACTIVE MENU BAR menu bar is your portal to all the great features available on your Shaw Direct HD receiver. Many tools and menus found here can also be accessed directly by using the appropriate key on your remote control. - Page 11 HDPVR MENU BAR MENU BAR SUB MENU DETAILS PAGE Guide Access the Guide, where you can browse up to 14 days of programming information. Watch TV Recordings Access the PVR List, where you can watch a previously- recorded program. Music Allows you to search for commercial-free digital music stations by genre, or radio stations by city.
- Page 12 Search for something to watch or record by genre. Music Allows you to search for commercial-free digital music stations by genre, or radio stations by city. Interactive Launch the Shaw Direct Interactive Weather Application Mail Read mail messages from Shaw Direct Messages Call Log...
- Page 13 Launch the Shaw Direct Interactive Weather Application Mail Read mail messages from Shaw Direct Messages* Call Log* Check out your Caller ID log Settings Menu Access the main receiver Options Menu. * Call Log is not available on HDDSR 600. Messages selection is replaced with Mail.
-
Page 14: Finding What You Want, When You Want
5XX Remote 6XX Remote 2A. THE GUIDE One of the greatest features of your Shaw Direct digital satellite TV is the interactive on-screen Guide. With the Guide, you can instantly see what’s airing right now and into the future, on every channel you subscribe to! When accessed, the Guide will appear with the channel you’re watching highlighted. - Page 15 UNDERSTANDING THE GUIDE All listings in the Guide and Search Results are colour-coded to help you find what you’re looking for faster. When you select a program, broadcasting symbols help you understand more about it, such as the parental rating, whether it is presented in high definition, or if it is a new episode.
- Page 16 AQUA PAY-PER-VIEW: PPV movies, sports, and events available for purchase SHAW DIRECT CHANNELS: Information channels and the Shaw Direct TV network UNSUBSCRIBED: Channels not included in your programming package appear in GREY grey. These channels can be hidden from your Guide, as described on page 23.
-
Page 17: Search Tools
2B. SEARCH TOOLS With over 400 channels and two weeks of programming information, sometimes it can be difficult to find what you’re looking for using the Guide. By using the search tools built into your receiver, you can easily find programs airing on live TV by title, time, or genre. Menu Bar 5XX Remote 6XX Remote TITLE SEARCH... -
Page 18: Info
2C. INFO PAGES Menu Bar 5XX Remote 6XX Remote Expanded Information for most programs is available by pressing the INFO button on the remote control, or selecting “Show more information” from the Program Options menu. Use the LEFT and RIGHT arrow keys to move between the available pages and GO BACK to return to the location you started from. -
Page 19: The Program Options Menu
2D. THE PROGRAM OPTIONS MENU The Program Options menu is your gateway to many of the great program-related features contained in your Shaw Direct receiver, including setting recordings or reminders and viewing upcoming air dates. While in the Guide, Info Pages, Upcoming Air Dates screen, or Search results, press the ENTER key on the desired program to view the Program Options menu. - Page 20 PPV programs ordered in advance via iPPV can be cancelled before the start time by deleting the Recording or Auto-tune Event. iPPV is not available on the HDDSR 600. Full details on Reminder Events can be found in section 4. Full details on Recording Events can be found in section 5.
-
Page 21: The Upcoming Air Dates Screen
Menu Bar 5XX Remote 6XX Remote Shaw Direct carries 40 commercial-free Galaxie digital music stations and over 50 radio stations from all over North America. The Music Search tool allows you to easily find whatever you’re in the mood for. - Page 22 MUSIC After selecting Music, use the RIGHT ARROW to select the genre column, where you can use the UP and DOWN keys to select a genre such as “Classical”, “Jazz”, or “Rock”. Corresponding stations appear on the right side of the screen, much like the other Search tools. Use the RIGHT ARROW again to select the results column and UP and DOWN to select the station you want to listen to.
-
Page 23: Customize Your Viewing Experience
3. CUSTOMIZE YOUR VIEWING EXPERIENCE Menu Bar 5XX Remote 6XX Remote 3A. PARENTAL CONTROLS Parental Control options allow you to keep locked content from being accessed or viewed without the 4-digit parental password being entered. When activated, Parental Controls apply uniformly across the entire system, preventing access to locked programs via the Guide, Search results, direct channel entry, LOD playback, the PVR List, and on VOD. - Page 24 • LOCKED PROGRAMS [SHOW, HIDE]: Allows you to hide the titles of programs which exceed your TV and Movie Ratings from appearing. When set to “Hide”, all locked content will appear as “Parentally Locked”. Note: Only rating locks will prevent the titles of locked programs from appearing in Search results.
- Page 25 PARENTAL CONTROLS AND VIDEO ON DEMAND (VOD) There are additional parental restrictions specific to VOD which can be set through the "VOD Settings" section of the VOD menu bar. Full details are available in the Shaw Direct On Demand appendix on page 52.
-
Page 26: Favourites
Menu Bar 5XX Remote 6XX Remote 3B. FAVOURITES By setting up a Favourites List, you can customize the Guide by only displaying the channels in your list. If you’re finding yourself spending too much time paging through the Guide when you only watch a few channels, this can be a great timesaver. -
Page 27: Guide Settings
RETURNING TO ALL CHANNELS OR CHANGING THE FAVOURITES LIST To display all channels in the Guide again, change the “List name” option to “All channels”. From within the Guide, you can also press OPTIONS on the remote control and use the LEFT or RIGHT arrow keys to change “Channel list”... - Page 28 • SCREEN SAVER [OFF, 1-30 MINUTE]: Determines how long a static image must remain on the screen before the screensaver is activated. If the screensaver activates, simply press ENTER on the remote to remove it. Your location in the menus or options will always be retained.
-
Page 29: Hddsr: Smart Reminder Technology
4. HDDSR: SMART REMINDER TECHNOLOGY The same technology used on the Shaw Direct HDPVR to automatically record and manage all your favourite programs is also available on the HDDSR to “remind” you whenever certain programs are airing. When a program you’ve set a reminder for is about to start, you’ll see a “warning... -
Page 30: Viewing Reminders
4B. VIEWING REMINDERS Two minutes prior to a “reminded” program starting, you will see a “warning sign” appear in the top right corner of your TV screen. Press ENTER to view the list of upcoming reminders, or any other key to remove the warning sign. From within the list of upcoming reminders, you can view the program information for each upcoming program. -
Page 31: Using Auto-Tunes
4D. USING AUTO-TUNES Auto-tunes are similar to Reminders, but with a few key differences. First, an Auto-tune will actually force the receiver to the auto-tuned program when it starts. This can be useful if you are recording programs with an external device. Second, unlike Reminders you cannot set multiple Auto-tunes for the same start time or for overlapping programs. -
Page 32: Hdpvr 630: Smart Pvr Technology
5. HDPVR 630: SMART PVR TECHNOLOGY Smart PVR Technology will completely change the way you watch TV. By setting up Smart Recording Events, your HDPVR will automatically find and record all your favourite shows and movies. Once recorded, they’re instantly available to you with the press of a button – whenever you want! 5A. -
Page 33: Customizing Your Recording
Menu Bar 5XX Remote 6XX Remote 5B. CUSTOMIZING YOUR RECORDING EVENT OPTIONS By customizing your Recording Events, you can ensure that exactly what you want gets recorded every time. A variety of options – from automatically starting early or ending late, to only recording on HD channels, to only keeping a few episodes –... - Page 34 • RECURRENCE [NEW EPISODES, ALL EPISODES]: You can toggle between recording “New episodes” (those airing for the first time) and “All episodes” (including reruns) with this option. Your PVR keeps track of each episode it records and will only knowingly record the same episode once in the duration specified by “PVR History”...
-
Page 35: Viewing Upcoming Recordings
MAXIMIZING YOUR EXPERIENCE WITH SMART PVR TECHNOLOGY By setting Smart Recording Events, your PVR has maximum flexibility and will work to record as much as possible, subject to the parameters you have set for each Recording Event. For example, if allowed by the “Channels” parameter, your PVR can automatically switch to a later airing on a timeshift channel to capture as many programs as possible. -
Page 36: Recording Symbols
If your Upcoming Recordings list doesn’t appear to be up to date, such as missing recently scheduled programs, ensure that Scheduling has completed before accessing the menu. 5E. RECORDING SYMBOLS Throughout the Guide, Search Results, PVR Upcoming and Upcoming Air Dates screens, a variety of recording symbols are used to keep you informed of the status of your Recording Events. -
Page 37: Dual Recordings
5F. DUAL RECORDINGS With two tuners, your HDPVR can record up to two programs at once. If you are watching TV and dual scheduled recordings are about to begin, you will see a “warning sign” (as pictured at left) appear in the top right corner of the screen. Press ENTER on the remote control to view the warning, or any other key to remove it. -
Page 38: The Pvr List
Menu Bar 5XX Remote 6XX Remote 6. THE PVR LIST 6A. PLAYING BACK YOUR RECORDED PROGRAMS Once recorded, your programs are all available in one convenient location – the PVR List. Press PVR or DVR List on your remote control, or select “Recordings” from the Menu Bar. Within the PVR List, use the UP or DOWN arrow keys to select the program you want to watch. - Page 39 SORTING THE PVR LIST You can use the LEFT or RIGHT arrow keys to sort recordings in your PVR List. The current sort criteria is highlighted in yellow. • DATE AND TIME: All recordings are sorted chronologically. The newest recordings appear at the top of the list.
-
Page 40: Playing Back Your Recordedp
6B. PLAYBACK CONTROLS After selecting “Watch this recording”, you can control playback just like a DVD by using the playback keys on the remote control: 2 Pressing PAUSE will pause playback at the current position. Press PAUSE or PLAY to resume playback. - Page 41 UNDERSTANDING THE PLAYBACK BAR The Playback Bar is like a map of your recording, telling you exactly where you are and where you can go at any given time. The following diagram explains what each part of the playback bar means: GREEN shows parts...
-
Page 42: Controlling Live Tv With Live-Off-Disk (Lod)
7. CONTROLLING LIVE TV WITH LIVE-OFF-DISK (LOD) Almost immediately after you tune to a channel, your HDPVR automatically begins recording it in the background to a special part of the hard drive called the LOD buffer. In the same way that you can control a recorded program, you can control live Note: You cannot fast forward past the current “live”... -
Page 43: Expanding Your Recording Capacity
8. EXPANDING YOUR RECORDING CAPACITY Your HDPVR 630 allows you to record over 175 SD, or 45 HD hours on the internal hard drive. If you need more space, you can expand your recording capacity by adding an external hard drive. -
Page 44: Setting U P Your External Hard
8B. SETTING UP YOUR EXTERNAL HARD DRIVE Connect the eSATA cable (it should be provided with the drive you purchased) from the external hard drive to the port labeled "eSATA" on the back of your HDPVR 630. Connect the power cable from your external hard drive to a power bar or wall outlet. If your external hard drive has a power switch, turn it on now. -
Page 45: Other Menus
9B. RECEIVER MAIL Menu Bar 5XX Remote 6XX Remote Shaw Direct uses receiver mail to occationally send short messages on free previews, promotions, or account information. You can access your receiver mailbox by selecting “Mail” from the Menu Bar. When a message is received, an envelope icon will appear in the Info Banner. If you have an HDDSR 605 or HDPVR 630, the envelope icon on the front of your receiver will also illuminate. -
Page 46: Receiver Options
10. RECEIVER OPTIONS Menu Bar 5XX Remote 6XX Remote By selecting “Settings Menu” from the Menu Bar, or pressing OPTIONS on your remote control, you can access the Options Menu for your receiver. Note that certain settings may be unavailable and will be greyed out depending on the features of your receiver model. For example, PVR-specific settings are not available on the HDDSR 605 or 600. - Page 47 1. USER SETTINGS User Settings includes Audio Language [English, French]; On Screen Language [English, French]; Clock Format [AM/PM, 24 Hour]; Clock on During Standby [Enable, Disable]; Caller ID [Enable, Disable]; Display [Bright, Dim]; and Descriptive Video [On; Off]. Descriptive Video provides ongoing narrative descriptions of what is happening during the video portion of a television broadcast for the visually impaired.
- Page 48 If you are activated for Instant PPV, your satellite receiver will automatically reportback to Shaw Direct using the telephone line to ensure you are always up to date and able to order new movies. If you would like to force a reportback manually, ensure your phone line is connected and use this screen.
-
Page 49: 5. Pvr Settings
5. VIDEO SETTINGS The video settings menu is explained on page 2. You can use the Test Pattern contained in this menu to help calibrate your TV. 6. OSS ATTRIBUTIONS This menu contains Open Source Scan attribution information and legal text. 7. -
Page 50: 6. (Omitted)
The number 6 is omitted from the Options Menu for backwards compatibility to the key sequences used on older Shaw Direct receivers. 10G. “7. GUIDE SETTINGS” Guide settings are covered on page 23. 10H. “8. MENU BAR” This selection brings up the Shaw Direct Menu Bar, as explained on page 6. -
Page 51: Frequently Asked Questions
11. FREQUENTLY ASKED QUESTIONS Q. Why is there no information showing in the IPG? A. When a receiver is activated for the first time, the IPG will show limited or sporadic program information for up to 30 minutes. This is because the receiver needs to download the listings information. - Page 52 Q. How do I connect the phone line to my receiver for Instant PPV and/or onscreen Caller ID? A. Simply take the telephone cable supplied with your receiver and connect one end to the closest phone jack. A phone splitter is provided if needed. Connect the other end to the jack labelled “TELCO”...
-
Page 53: Appendix: Shaw Direct On Demand - User Guide
APPENDIX: SHAW DIRECT ON DEMAND - USER GUIDE... -
Page 54: Learn About Shaw Direct On Demand
1. LEARN ABOUT SHAW DIRECT ON DEMAND 1A. WHAT IS SHAW DIRECT ON DEMAND? Shaw Direct On Demand is a VOD service which gives you instant access to thousands of movies, TV shows, music videos, and other content for immediate viewing, right on your TV. Utilizing your home’s High-Speed Internet connection, Shaw Direct On Demand allows you to browse,... -
Page 55: How To Order
1B. HOW TO ORDER Ordering Shaw Direct On Demand is easy once you’re connected. Not connected yet? Check out the “Getting Connected” section starting on page 55 first. 1. FIND OR BROWSE Press the D button on your Shaw Direct remote to bring up the Shaw Direct On Demand menu bar, or select “VOD”... -
Page 56: Parental Controls And Bandwidth
Purchases are billed to your account after 5 minutes of playback. If you’re having issues streaming the title or change your mind, be sure to stop playback immediately with the STOP (3) key to avoid being billed. You can view a list of active orders and their availability by pressing D and navigating to “My Orders”. - Page 57 If you are concerned about the amount of data your household consumes, you can set a limit on the maximum download rate Shaw Direct VOD will use when streaming content. This basically “slows” the rate at which you consume data while using VOD, by lowering the picture quality.
- Page 58 HOW MUCH BANDWIDTH WILL I USE WATCHING SHAW DIRECT ON DEMAND? The following chart indicates the maximum amount of bandwidth you could consume at each setting, assuming your internet connection is fast enough to support that level of streaming. Maximum download rate Good enough for…...
-
Page 59: Getting Connected
The Essential HDDSR 600, Advanced HDDSR 605, and Advanced HDPVR 630 receivers are all able to access Shaw Direct On Demand. Not sure which model you have? Take a look at the front left of your satellite receiver. Any models in the 6XX family have the model number listed here. -
Page 60: How To Connect
Don’t worry – it’s easy! METHOD 1 – WIRED ETHERNET CONNECTION If your home router is located close to your Shaw Direct satellite receiver, this is the simplest and most reliable way to access Shaw Direct On Demand. 1. Find or purchase an Ethernet Cable (also known as a “network cable”, “Cat5e” or “Cat6”... - Page 61 This connection is illustrated in the following diagram: If your home has an Ethernet wall jack near your TV, simply plug the cable in step 2 into the wall jack. The other end of this cable must still be connected to your router or a network switch. METHOD 2 –...
-
Page 62: Verifying Connectivity
Ethernet port like a wireless media bridge are technically capable of getting your satellite receiver online. However, due to the wide range of setup processes and number of factors affecting wireless performance, Shaw Direct is not able to officially support this connectivity method. - Page 63 Once you’ve verified connectivity and run the connection speed test, you’re all ready to start watching Shaw Direct On Demand! Navigate to the VOD “Interest” menu to get started, or jump back to page 51 to review the order walkthrough.
-
Page 64: Support And Faq
Q. Can I pause, rewind, or fast forward Shaw Direct On Demand content? A. All Shaw Direct On Demand content can be paused and resumed using the PAUSE (2) and PLAY (1) buttons on your remote control. With pay content, you can rewind using the SKIP... - Page 65 Q. Can I access Shaw Direct On Demand outside of Canada? A. No. Due to licensing considerations, Shaw Direct On Demand is only available within Canada. An error will be presented if you attempt to access Shaw Direct On Demand outside of Canada or from a non-Canadian Internet Service Provider.
- Page 66 A. It is not possible to use a USB wireless adapter, 4G Wireless stick, or other USB-based devices to connect your Shaw Direct satellite receiver to the internet. Products which enable connectivity via the regular Ethernet port like a wireless media bridge are technically capable of getting your satellite receiver online.
- Page 67 Third, the connection speed test is a measure of how fast your satellite receiver is able to download content from the Shaw Direct On Demand network, not an overall gauge of how fast your internet is. There are a variety of factors related to how far the data needs to travel between the Shaw Direct On Demand network and your satellite receiver which can affect how fast you’re able to connect.