Verifying Connectivity - Shaw Direct Satellite TV User Manual

Bridges, you can add additional single units to connect additional satellite receivers or other devices like
game consoles, PCs, etc.
Alternate Connectivity Methods
It is not possible to use a USB wireless adapter, 4G Wireless stick, or other USB-based devices to
connect your Shaw Direct satellite receiver to the internet. Products which enable connectivity via the
regular Ethernet port like a wireless media bridge are technically capable of getting your satellite
receiver online. However, due to the wide range of setup processes and number of factors affecting
wireless performance, Shaw Direct is not able to officially support this connectivity method.
9D. Verifying Connectivity
Once you're all connected, it's time to verify connectivity on your satellite receiver and run the
connection speed test.
Network Status
Press the OPTIONS button on your remote control, select "Status" from the menu bar, scroll to "Network
Status" and press ENTER. The receiver will take a moment to query the connection before displaying
the Network Status screen.
Once the page loads, take a look at the Link Status, Home network status, Internet connectivity status,
and SOD server status. All four fields must read "Online".
If one or more of the fields reads "Not Available", double check that you're connected properly. The
connection lights on your router or Powerline Bridge should indicate an active connection. Once you're
connected, press GO BACK and then re-enter the Network Status menu. If you're still not online, press B
for "DHCP Refresh". Wait 60 seconds, then check the Network Status again. If you're still having issues,
see if you can verify the connection by hooking up a laptop or other device to the network cable.
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