Allied Telesis AT-TQ3600 Installation Manual

Allied Telesis AT-TQ3600 Installation Manual

Enterprise-class wireless access point with ieee802.11a/b/g/n dual radio
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AT-TQ3600
Enterprise-class Wireless Access Point
with IEEE802.11a/b/g/n Dual Radio

Installation Guide

613-001863 Rev. A

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Summary of Contents for Allied Telesis AT-TQ3600

  • Page 1: Installation Guide

    AT-TQ3600 Enterprise-class Wireless Access Point with IEEE802.11a/b/g/n Dual Radio Installation Guide 613-001863 Rev. A...
  • Page 2 * Neither the name of Allied Telesis, Inc. nor the names of the respective companies above may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 3: Electrical Safety And Emissions Standards

    This product meets the following standards. Federal Communications Commission Interference Statement Declaration of Conformity Manufacturer Name: Allied Telesis, Inc. Declares that the product: Wireless access point with PoE powered device function Model Numbers: AT-TQ3600; AT-TQ3600-01 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.
  • Page 5 IEC 60950-1 TUV-T UL 60950-1 UL 2043 (For AT-TQ3600-01 only) Suitable for use in environmental air space in accordance with Section 300-22(C) of the National Electrical Code, and Sections 2-128, 12- 010(3), and 12-100 of the Canadian Electrical Code Part 1, CSA C22.1.
  • Page 6: Translated Safety Statements

    Translated Safety Statements Important: The  indicates that a translation of the safety statement is available in a PDF document titled “Translated Safety Statements” on the Allied Telesis website at www.alliedtelesis.com/support/documentation. To view all the current documentation for the product, select the model number from the Product pull-down menu or enter the model name in the...
  • Page 7: Table Of Contents

    LEDs.................................23 Reset Button..............................24 Chapter 2: Installing the Access Point ......................25 Reviewing Safety Precautions..........................26 Unpacking the AT-TQ3600 Access Point ......................28 Installing the Access Point on a Table......................29 Installing the Access Point on a Wall or Ceiling ....................33 Guidelines ..............................33 Removing the Bottom Panel from the Access Point ..................37 Installing the Bottom Panel on a Wall or Ceiling ..................40...
  • Page 8 Contents...
  • Page 9 Figure 8: Ventilation Slot ..........................33 Figure 9: Wall Orientations ..........................34 Figure 10: Heat Sinks ............................35 Figure 11: Screw Holes on the Bottom Panel of the AT-TQ3600 Bracket............36 Figure 12: Hole Dimensions ..........................36 Figure 13: Opening Front Panel ........................37 Figure 14: Loosening the Captive Screw......................
  • Page 10 List of Figures...
  • Page 11 Table 1. Components on the Front and Rear Panels ..................20 Table 2. Twisted Pair Cable for the LAN Port ....................22 Table 3. LEDs on the AT-TQ3600 Access Point .................... 23 Table 4. AT-TQ3600 Physical Specifications ....................57 Table 5. Environmental Specifications ......................57 Table 6.
  • Page 12 List of Tables...
  • Page 13: Preface

    Preface This guide contains the hardware installation instructions for the AT- TQ3600 Wireless Access Point. This preface contains the following sections: “Safety Symbols Used in this Document” on page 14  “Contacting Allied Telesis” on page 15 ...
  • Page 14: Safety Symbols Used In This Document

    Preface Safety Symbols Used in this Document This document uses the following conventions. Note Notes provide additional information. Caution Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data. Warning Warnings inform you that performing or omitting a specific action may result in bodily injury.
  • Page 15: Contacting Allied Telesis

    AT-TQ3600 Wireless Access Point Installation Guide Contacting Allied Telesis If you need assistance with this product, you may contact Allied Telesis technical support by going to the Support & Services section of the Allied Telesis web site at www.alliedtelesis.com/support. You can find links for the following services on this page: 24/7 Online Support —...
  • Page 16 Preface...
  • Page 17: Chapter 1: Overview

    Chapter 1 Overview This chapter describes the hardware components of the AT-TQ3600 Wireless Access Point. This chapter contains the following sections: “Features” on page 18  “Front and Rear Panels” on page 19  “LAN Port” on page 21 ...
  • Page 18: Features

    Chapter 1: Overview Features The main features of the product are listed here: Independent 2.4 and 5 GHz radios  IEEE 802.11a/b/g  IEEE 802.11n 3x3:3 MIMO with internal antennas  Data rate of 450 Mbps for the 2.4 GHz radio ...
  • Page 19: Front And Rear Panels

    AT-TQ3600 Wireless Access Point Installation Guide Front and Rear Panels The components of the unit are illustrated in Figure 1. Holes for Anti- Console Reset theft Devices Port Button DC Power Connector Connector Figure 1. Components on the Front and Rear Panels...
  • Page 20: Table 1. Components On The Front And Rear Panels

    This connector is for the AT-TQ0091 Power Adapter. The access point can be powered with PoE on the LAN port or the power adapter. The AT-TQ0091 Power Adapter does not come with the access point. It has to be ordered separately from Allied Telesis.
  • Page 21: Lan Port

    The LAN port is used to connect the device to your Local Area Network (LAN), typically through an Ethernet switch. Power over The AT-TQ3600 Access Point supports Power over Ethernet on the LAN port. The unit is a PoE class 3 powered device with a maximum power Ethernet consumption of 11.4 watts.
  • Page 22: Automatic Mdix Detection

    Chapter 1: Overview Table 2. Twisted Pair Cable for the LAN Port 10Mbps 100Mbps 1000Mbps Cable Type Non- Non- Non- Standard TIA/EIA 568- B-compliant Category 3 shielded or unshielded cabling with 100 ohm impedance and a frequency of 16 MHz. Standard TIA/EIA 568- A-compliant Category 5 shielded or unshielded...
  • Page 23: Leds

    AT-TQ3600 Wireless Access Point Installation Guide LEDs The LEDs on the AT-TQ3600 Access Point are described in Table 3. Table 3. LEDs on the AT-TQ3600 Access Point State Description Solid Green The unit is receiving DC power that is within the normal operating range.
  • Page 24: Reset Button

    Chapter 1: Overview Reset Button The Reset button on the front panel is used to return the parameter settings of the unit to their default values. You might use the button if you want to discard the current configuration of the device or because you forgot the password to the manager account and cannot manage the unit.
  • Page 25: Chapter 2: Installing The Access Point

    Chapter 2 Installing the Access Point This chapter describes how to install the AT-TQ3600 Wireless Access Point. This chapter contains the following sections: “Reviewing Safety Precautions” on page 26  “Unpacking the AT-TQ3600 Access Point” on page 28  “Installing the Access Point on a Table” on page 29 ...
  • Page 26: Reviewing Safety Precautions

    Chapter 2: Installing the Access Point Reviewing Safety Precautions Please review the following safety precautions before you begin to install the access point. Note The  indicates that a translation of the safety statement is available for viewing in the “Translated Safety Statements” document on our web site at http://www.alliedtelesis.com/support.
  • Page 27 AT-TQ3600 Wireless Access Point Installation Guide Warning Operating Temperature. This product is designed for a maximum ambient temperature of 40° degrees C with the AC/DC adapter and 45° degrees C with Power over Ethernet. Warning Do not touch the heat sinks inside the access point. Refer to Figure 10 on page 35.
  • Page 28: Unpacking The At-Tq3600 Access Point

     Four rubber feet  If any item is missing or damaged, contact your Allied Telesis sales representative for assistance. If you are not using the PoE feature on the LAN port of the access point to power the device, you need to separately order the AT-TQ0091 AC/DC Power Adapter.
  • Page 29: Installing The Access Point On A Table

    AT-TQ3600 Wireless Access Point Installation Guide Installing the Access Point on a Table To install the access point on a table, perform the following procedure: 1. Place the access point upside down on the table or desk selected for the device.
  • Page 30: Figure 4: Connecting The Network Cable For Table Or Desktop Installation

    Chapter 2: Installing the Access Point Figure 4. Connecting the Network Cable for Table or Desktop Installation 4. If you have not already done so, connect the other end of the network cable to a port on an Ethernet switch. 5.
  • Page 31: Figure 5: Connecting The Power Cable From The At-Tq0091 Ac/Dc Adapter

    AT-TQ3600 Wireless Access Point Installation Guide Figure 5. Connecting the Power Cable from the AT-TQ0091 AC/DC Adapter 7. Turn the access point right side up on the table. 8. Check the AC plug on the AC/DC Power Adapter to see if it is the correct plug for your region.
  • Page 32: Figure 7: Installing An Ac Plug On The At-Tq0091 Ac/Dc Power Adapter

    Chapter 2: Installing the Access Point Figure 7. Installing an AC Plug on the AT-TQ0091 AC/DC Power Adapter 10. Connect the AC plug on the power cord to an appropriate AC power source. Refer to Table 7 on page 58 for the power specifications of the power adapter.
  • Page 33: Installing The Access Point On A Wall Or Ceiling

    AT-TQ3600 Wireless Access Point Installation Guide Installing the Access Point on a Wall or Ceiling This procedure contains the following sections. “Guidelines” on page 33  “Removing the Bottom Panel from the Access Point” on page 37  “Installing the Bottom Panel on a Wall or Ceiling” on page 40 ...
  • Page 34: Figure 9: Wall Orientations

    Chapter 2: Installing the Access Point Figure 9. Wall Orientations You may not install the access point upside down on a wall.  The location must have an AC power source if you are using the  AT-TQ0091 Power Adapter. If the LAN cable is external to the wall, you must route the cable ...
  • Page 35: Figure 10: Heat Sinks

    AT-TQ3600 Wireless Access Point Installation Guide Heat Sinks Figure 10. Heat Sinks The bottom panel has eight screw holes. Refer to Figure 11 on  page 36. The holes are grouped in pairs. The unit should be secured to the wall or ceiling with a minimum of four screws. You...
  • Page 36: Figure 11: Screw Holes On The Bottom Panel Of The At-Tq3600 Bracket

    Chapter 2: Installing the Access Point Screw Holes Screw Holes Figure 11. Screw Holes on the Bottom Panel of the AT-TQ3600 Bracket The holes have a diameter of 4.5 mm (0.2 in.). Refer to Figure 12.  4.5 mm 4.5 mm...
  • Page 37: Removing The Bottom Panel From The Access Point

    AT-TQ3600 Wireless Access Point Installation Guide Removing the To remove the bottom panel from the access point, preform the following procedure: Bottom Panel from the Access 1. Place the access point on a table or desk. Point 2. Open the front panel. Refer to Figure 13.
  • Page 38: Figure 14: Loosening The Captive Screw

    Chapter 2: Installing the Access Point Figure 14. Loosening the Captive Screw 4. Carefully turn the access point upside down. 5. Open the bottom panel. Refer to Figure 15 on page 39.
  • Page 39: Figure 15: Opening The Bottom Panel

    AT-TQ3600 Wireless Access Point Installation Guide Figure 15. Opening the Bottom Panel 6. Slide the bottom panel slightly to the left to free it from the pin hinges on the access point, and lift the panel off the access point. Refer to...
  • Page 40: Installing The Bottom Panel On A Wall Or Ceiling

    Chapter 2: Installing the Access Point Pin Hinges Figure 16. Removing the Bottom Panel from the Wireless Access Point You may now perform “Installing the Bottom Panel on a Wall or Ceiling” on page 40. Installing the To install the bottom panel on a wall or ceiling, perform the following procedure: Bottom Panel on a Wall or Ceiling...
  • Page 41: Figure 17: Marking The Locations Of The Bottom Panel Holes On The Wall Or Ceiling

    AT-TQ3600 Wireless Access Point Installation Guide Figure 17. Marking the Locations of the Bottom Panel Holes on the Wall or Ceiling 2. If necessary, predrill the holes for the anchors. 3. Install the wall anchors. 4. Have someone hold the bottom panel at the selected wall or ceiling location while you secure it to with four self-tapping screws (not provided with the access point).
  • Page 42: Installing The Access Point On The Bottom Panel

    Chapter 2: Installing the Access Point Figure 18. Attaching the Bottom Panel to the Wall or Ceiling You may now perform “Installing the Access Point on the Bottom Panel” on page 42. Installing the To install the access point on the bottom panel on a wall or ceiling, perform the following procedure: Access Point on the Bottom Panel...
  • Page 43: Figure 19: Installing The Access Point On The Bottom Panel

    AT-TQ3600 Wireless Access Point Installation Guide Pin Hinges Holes Figure 19. Installing the Access Point on the Bottom Panel 2. If the LAN cable is external to the wall or ceiling, route it through the notch in the cover and connect it to the LAN port. Refer to Figure 20 on...
  • Page 44: Figure 20: Connecting The Network Cable That Is External To The Wall

    Chapter 2: Installing the Access Point Figure 20. Connecting the Network Cable that is External to the Wall 3. If the network cable comes through a wall opening, route the cable either through the notch in the cover, as shown in Figure 20 or through the hole in the bottom panel, as shown in Figure 21 on page 45, and connect it to the LAN port on the access point.
  • Page 45: Figure 21: Attaching The Network Cable Through The Wall Opening

    AT-TQ3600 Wireless Access Point Installation Guide Figure 21. Attaching the Network Cable through the Wall Opening 4. If the access point is to be powered with the AT-TQ0091 Power Adapter, route the DC cable from the adapter through the notch in the cover and connect it to the DC-IN port on the access point.
  • Page 46: Figure 22: Connecting The Dc Cable From The At-Tq0091 Power Adapter

    Chapter 2: Installing the Access Point Figure 22. Connecting the DC Cable from the AT-TQ0091 Power Adapter 5. Carefully close the access point over the bottom panel. Refer to Figure 23 on page 47.
  • Page 47: Figure 23: Closing The Access Point Over The Bottom Panel

    AT-TQ3600 Wireless Access Point Installation Guide Figure 23. Closing the Access Point over the Bottom Panel 6. Open the front panel and use a #2 Phillips-head screwdriver to tighten the captive screw to secure the access point to the bottom panel. Refer...
  • Page 48: Figure 24: Tightening The Captive Screw

    Chapter 2: Installing the Access Point Figure 24. Tightening the Captive Screw 7. Close the front panel. 8. If you have not already done so, connect the network cable from the wireless access point to a port on an Ethernet switch. 9.
  • Page 49 AT-TQ3600 Wireless Access Point Installation Guide 10. Check the AC plug on the AT-TQ0091 AC/DC Power Adapter to see if it is the correct plug for your region. If it is not the correct plug, remove it by pushing down on the release tab and sliding it from the slot on the adapter.
  • Page 50: Installing Anti-Theft Devices

    The access point has holes for anti-theft devices. Refer to Figure 25. You may want to install one or more anti-theft devices if the access point is installed in a non-secure area. Note Anti-theft devices are not available from Allied Telesis. Padlock Torx or similar screw Kensington...
  • Page 51: Starting The Initial Management Session On The Access Point

    AT-TQ3600 Wireless Access Point Installation Guide Starting the Initial Management Session on the Access Point When you power on the access point for the first time, it queries the subnet on the LAN port for a DHCP server. If a DHCP server responds to its query, the unit uses the IP address the server assigns to it.
  • Page 52: Starting The Initial Management Session With A Direct Connection

    Chapter 2: Installing the Access Point Starting the To start the management session with a direct Ethernet connection between your computer and the access point, perform the following Initial procedure: Management Session with a Note Direct If the unit is using PoE for power and you did not order an AC/DC Connection adapter with the unit, you cannot perform this procedure because it requires removing the network cable from the LAN port.
  • Page 53: Starting The Initial Management Session Without A Dhcp Server

    AT-TQ3600 Wireless Access Point Installation Guide Starting the This procedure explains how to start the initial management session on the access point when the LAN port is connected to an Ethernet switch on Initial a network that does not have a DHCP server. To start the management...
  • Page 54 Chapter 2: Installing the Access Point 5. Enter “manager” for the username and “friend” for the password. The username and password are case-sensitive.
  • Page 55: Setting The Country Setting

    AT-TQ3600 Wireless Access Point Installation Guide Setting the Country Setting You should set the country setting during the initial management session of the access point to ensure that the device operates in compliance with the codes and regulations of your region or country.
  • Page 56 7. To resume managing the unit, wait for it to complete initializing its management software and then start a new management session. For more instructions on how to configure the features of the access point, refer to the AT-TQ3600 Wireless Access Point User’s Guide.
  • Page 57: Appendix A: Technical Specifications

    Appendix A Technical Specifications Physical Specifications Table 4. AT-TQ3600 Physical Specifications Dimensions (W x D x H) 200.0 mm x 200.0 mm x 66.0 mm (7.9 in. x 7.9 in. x 2.6 in.) Weight 1.2 kg (2.6 lb.) Environmental Specifications Table 5.
  • Page 58: Power Specifications

    Appendix A: Technical Specifications Power Specifications Table 6. AT-TQ3600 Maximum Power Consumption AT-TQ3600 12 watts Table 7. AT-TQ0091 Power Adapter Input Range 240 Vac Input Frequency 47-63 Hz Input Power Consumption (no load) <0.3W max. Output Voltage +12 VDC Output Current...
  • Page 59: Lan Port

    AT-TQ3600 Wireless Access Point Installation Guide LAN Port Table 8. LAN Port Specifications Connector RJ-45 Standards IEEE 802.3 (10Base-T) IEEE 802.3u (100Base-TX) IEEE 802.3ab (1000Base-T) PoE standard IEEE 802.3af (class 3) Figure 28 illustrates the pin layout of the LAN port.
  • Page 60: Table 11. 1000Base-T Connector Pinouts

    Appendix A: Technical Specifications Table 10. MDI-X Pin Signals (10Base-T or 100Base-TX) (Continued) Signal Table 11 lists the pin signals when the LAN port is operating at 1000 Mbps. Table 11. 1000Base-T Connector Pinouts Pair Signal TX and RX+ TX and RX- TX and RX+ TX and RX+ TX and RX-...
  • Page 61: Safety And Electromagnetic Emissions Certifications

    AT-TQ3600 Wireless Access Point Installation Guide Safety and Electromagnetic Emissions Certifications Table 12. Safety and Electromagnetic Emissions Certificates Standard RoHs compliant Compliance European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.)
  • Page 62 Safety EN 60950-1 IEC 60950-1 TUV-T UL 60950-1 UL 2043 (For AT-TQ3600-01 only) Suitable for use in environmental air space in accordance with Section 300-22(C) of the National Electrical Code, and Sections 2-128, 12-010(3), and 12-100 of the Canadian Electrical Code Part 1, CSA C22.1.
  • Page 63: Appendix B: Regulatory Statements

    Appendix B Regulatory Statements This appendix contains the following regulatory statements: “Federal Communication Commission Interference Statement” on  page 64 “Industry Canada Statement” on page 66  “Europe - EU Declaration of Conformity” on page 68 ...
  • Page 64: Federal Communication Commission Interference Statement

    Appendix B: Regulatory Statements Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 65 AT-TQ3600 Wireless Access Point Installation Guide Country Code Selection (WiFi Devices) Note The non-US model of this product has a country code setting that must be set during the initial management session of the unit. The setting ensures that the unit operates in compliance with the laws and regulations of your country or region.
  • Page 66: Industry Canada Statement

    Appendix B: Regulatory Statements Industry Canada Statement This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 67 AT-TQ3600 Wireless Access Point Installation Guide (ii) le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5 470-5 725 MHz doit se conformer à la limite de p.i.r.e.; (iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5 725-5 825 MHz) doit se conformer à...
  • Page 68: Europe - Eu Declaration Of Conformity

    Appendix B: Regulatory Statements Europe - EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC: EN60950-1 ...
  • Page 69 Directive 1999/5/EC. Español Por medio de la presente Allied Telesis declara que el [Spanish] wireless access point cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 70 Allied Telesis declara que este wireless access point [Portuguese está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko Allied Telesis izjavlja, da je ta wireless access point v [Slovenian] skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Slovensky Allied Telesis týmto vyhlasuje, že wireless access point...

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