Allied Telesis AT-TQ7403 Installation Manual
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Allied Telesis AT-TQ7403 Installation Manual

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AT-TQ7403
®
IEEE802.11ax Tri-radio 2.4G/5G/6GHz 2x2+2x2+2x2+ Bluetooth
Low Energy
and ZigBee Wireless Access Point
Installation Guide
613-003159 Rev. C

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Summary of Contents for Allied Telesis AT-TQ7403

  • Page 1 AT-TQ7403 ® IEEE802.11ax Tri-radio 2.4G/5G/6GHz 2x2+2x2+2x2+ Bluetooth Low Energy and ZigBee Wireless Access Point Installation Guide 613-003159 Rev. C...
  • Page 2 Allied Telesis, Inc. has been advised of, known, or should have known, the...
  • Page 3 TQ7403 Access Point Installation Guide Electrical Safety and Emissions Standards This product meets the following standards: “Safety and Electromagnetic Emissions” on page 4  “Translated Safety Statements” on page 7 ...
  • Page 4 Safety and Electromagnetic Emissions Standard Compliance RoHs compliant  European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council  of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.) JGPSSI/JIG level A ...
  • Page 5 TQ7403 Access Point Installation Guide Electro Magnetic Interference (EMI) FCC part15 Subpart B/ Class B/ ICES003  EN55032 Class B  EN60601-1-2  EN301489-1/-17  VCCI Class B  AS/NZS CISPR 32  Electro Magnetic Susceptibility - EN55035 IEC 61000-4-2:2008 ...
  • Page 6 AS/NZS CISPR 32: 2015+A1:2020  AS/NZS 4268: 2017  ICES-003 issue 7  RSS-102  RSS-247 issue 2  RSS-248  Japan ARIB STD-T66  ARIB STD-T71  Hong Kong OFCA India WPC Malaysia SIRIM Singapore IMDA Complies with IMDA Standards DB102434 Figure 1.
  • Page 7 TQ7403 Access Point Installation Guide Translated Safety Statements Important: The indicates that a translation of the safety statement is available in a PDF document  titled Translated Safety Statements on the Allied Telesis website at www.alliedtelesis.com/library.

  • Page 9: Table Of Contents

    Contents Preface ................................15 Safety Symbols Used in this Document ....................16 Contacting Allied Telesis ........................... 17 Chapter 1: Product Description ........................19 Hardware Components ..........................20 Antennas ............................. 22 Cable Hide............................22 Console Port............................22 Power Switch............................22 Kensington Lock Hole.......................... 22 Reset Button............................
  • Page 10 Contents Attaching the Cables to the TQ0301 Patch Antenna..................63 Attaching the Cables to the TQ0301 Antenna..................63 Attaching the Cables to the TQ7403 Access Point ................64 Appendix A: Technical Specifications ......................65 Physical Specifications ..........................65 Environmental Specifications ........................66 Power Specifications ..........................66 External AC Adapter Specifications .....................66 PoE+ Power Requirements........................67 Cable Specifications ...........................67...
  • Page 11 Figures Figure 1: Singapore IMDA Logo ........................6 Figure 2: Access Point Top View........................20 Figure 3: Access Point Bottom View ....................... 20 Figure 4: Front Edge View..........................21 Figure 5: Back Edge View ..........................21 Figure 6: Left Edge View ..........................22 Figure 7: PORT1 and PORT2 in a Static LAG ....................
  • Page 12 List of Figures...
  • Page 13 Tables Table 1. LED Status Information ........................28 Table 2. Shipping Box Components ....................... 35 Table 3. Components in the TQ0301 Patch Antenna Shipping Boxes ............58 Table 4. Component in the TQ0064 Extension Cable Shipping Box .............. 60 Table 5. Physical Specifications ........................65 Table 6.
  • Page 14 List of Tables...

  • Page 15: Preface

    Preface This guide contains the hardware installation instructions for the TQ7403 access point. This preface contains the following sections: “Safety Symbols Used in this Document” on page 16  “Contacting Allied Telesis” on page 17 ...

  • Page 16: Safety Symbols Used In This Document

    Preface Safety Symbols Used in this Document This document uses the following conventions. Note Notes provide additional information. Caution Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data. Warning Warnings inform you that performing or omitting a specific action may result in bodily injury.

  • Page 17: Contacting Allied Telesis

    TQ7403 Access Point Installation Guide Contacting Allied Telesis If you need Allied Telesis technical support, visit www.alliedtelesis.com/support.
  • Page 18 Preface...

  • Page 19: Chapter 1: Product Description

    Chapter 1 Product Description The sections in this chapter describe the hardware components of the TQ7403 access point: “Hardware Components” on page 20  “PORT1 and PORT2 LAN Ports” on page 24  “LEDs” on page 28 ...

  • Page 20: Hardware Components

    Chapter 1: Product Description Hardware Components The top view of the TQ7403 access point is illustrated in Figure 1. Back Edge 2.4/5GHz Dual 2.4/5GHz Dual Band Antenna Band Antenna Front Edge Figure 1. Access Point Top View The bottom view is illustrated in Figure 2. Back Edge Cable Hide...
  • Page 21 TQ7403 Access Point Installation Guide The front edge view is illustrated in Figure 3. 2.4/5GHz Dual Band Antenna Mounting Bracket Thumb Screw Hole Figure 3. Front Edge View The back edge view is illustrated in Figure 4. Console Port DC IN Connector for AC/DC Adapter PORT1 POE+ Port PORT2 POE+ Port Power Switch...

  • Page 22: Antennas

    Chapter 1: Product Description The left edge view is illustrated in Figure 5. Kensington Lock Figure 5. Left Edge View ® Antennas The TQ7403 access point is embedded within two 2.4G Bluetooth Energy/ 6G dual band antennas. In addition, the access point comes with two 2.4GHz/5GHz dual band external antennas.

  • Page 23: Reset Button

    TQ7403 Access Point Installation Guide Reset Button The access point has a Reset button on the back edge in Figure 4 on page 21 for returning the parameter settings of the device to their default values. You might reset the access point if you want to discard its current configuration or if you forgot the manager password and so cannot manage the device.

  • Page 24: Port1 And Port2 Lan Ports

    Chapter 1: Product Description PORT1 and PORT2 LAN Ports The wireless access point has two Ethernet ports, labeled PORT1 and PORT2. You use the ports to connect the wireless access point to your wired network. Here are their basic properties: PORT1 and PORT2 support PoE+.

  • Page 25: Cascade Mode

    TQ7403 Access Point Installation Guide Note Do not enable and cable PORT2 until after you have configured the other network device for the static LAG. Cascade Mode The PORT2 also has a Cascade mode. The mode allows you to use the port to connect another device to your network.

  • Page 26: Power Over Ethernet Plus (Poe+)

    Chapter 1: Product Description Power Over You can power the wireless access point with either PoE+ on PORT1 or PORT2, or an AC/DC power adapter. The wireless access point is a PoE+ Ethernet Plus Class 4 powered device, with maximum power consumption of 25.5 watts. (PoE+) To power the device with PoE+, you have to connect PORT1 or PORT2 to PoE+ power sourcing equipment (PSE).

  • Page 27: Cable Requirements

    TQ7403 Access Point Installation Guide You cannot disable automatic MDIX detection. For automatic MDIX detection to work properly, this feature must also be present on the Ethernet switch. The LAN port defaults to MDIX if it is connected to a network device that does not support automatic MDIX detection.

  • Page 28: Leds

    Chapter 1: Product Description LEDs The LEDs on the top panel display status information. See Figure 9 for LEDs and Table 1 for the status definition. Figure 9. Top View - LEDs Table 1. LED Status Information State Description Green The access point is powered ON and operating normally.
  • Page 29 TQ7403 Access Point Installation Guide Table 1. LED Status Information (Continued) State Description Green The 5GHz radio is enabled. 5GHz The 5GHz radio is disabled. Green The 6GHz radio is enabled. 6GHz The 6GHz radio is disabled.
  • Page 30 Chapter 1: Product Description...

  • Page 31: Chapter 2: Installing The Wireless Access Point

    Chapter 2 Installing the Wireless Access Point This chapter contains the installation procedures for the TQ7403 Access Point. The procedures are detailed in the following sections: “Reviewing Safety Precautions” on page 32  “Unpacking the Shipping Box” on page 35 ...

  • Page 32: Reviewing Safety Precautions

    Chapter 2: Installing the Wireless Access Point Reviewing Safety Precautions Review the following safety precautions before installing the access point. Important: Safety statements that have the  symbol are translated into multiple languages in the Translated Safety Statements document, which is available at www.alliedtelesis.com/library.
  • Page 33 TQ7403 Access Point Installation Guide Warning FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.  Note The access point must be powered by: 1. A UL listed external AC/DC power supply suitable for use at Tma 45 C, a maximum operating altitude of 3000 m or higher, and whose output meets separated extra-low voltage (SELV), limited...
  • Page 34 Chapter 2: Installing the Wireless Access Point Note If you are not using PoE to power to unit, use only an approved AC/ DC adapter. Refer to “Power Specifications” on page 66. Caution The unit does not contain serviceable components. Please return damaged units for servicing.

  • Page 35: Unpacking The Shipping Box

    Note Store the packaging material in a safe location. Use the original shipping material if you need to return the device to Allied Telesis. 2. Verify the contents of the shipping box listed in Table 2. If any item is missing or damaged, contact your Allied Telesis sales representative for assistance.

  • Page 36: Reviewing Installation Guidelines

    Chapter 2: Installing the Wireless Access Point Reviewing Installation Guidelines Review the following guidelines before installing the access point: The ceiling or wall mounting surface must be of proper material to  accommodate the screws and strong enough to support the weight of the access point and cables.
  • Page 37 TQ7403 Access Point Installation Guide Ceiling Installation Wall Installation Table Installation Figure 10. Approved and Unapproved Orientations on a Ceiling, Wall, or Table...

  • Page 38: Installing The Access Point On A Table

    Chapter 2: Installing the Wireless Access Point Installing the Access Point on a Table You need the following items to install the access point on a table: TQ7403 Access Point  One or two Ethernet cables  External AC power adapter (Optional if using PoE+. Required if not ...

  • Page 39: Attaching The External Antennas To The Access Point

    TQ7403 Access Point Installation Guide Attaching the External Antennas to the Access Point The TQ7403 access point comes with two 2.4GHz/5GHz dual band external antennas. To install the external antennas, perform the following procedure: 1. Place the access point on a level, secure surface. 2.
  • Page 40 Chapter 2: Installing the Wireless Access Point 4. Bend the antenna to adjust the position. See Figure 13. Figure 13. Adjusting the Antenna Position 5. Repeat Step 2 to Step 4 to attach the other antenna to the other side of the access point.

  • Page 41: Overview To Installing The Access Point On A Wall Or Ceiling

    TQ7403 Access Point Installation Guide Overview to Installing the Access Point on a Wall or Ceiling Here are the procedures for installing the wireless access point on a wall or ceiling: “Pre-fitting the Mounting Bracket on the Access Point” on page 42 ...

  • Page 42: Pre-Fitting The Mounting Bracket On The Access Point

    Chapter 2: Installing the Wireless Access Point Pre-fitting the Mounting Bracket on the Access Point To pre-fit the mounting bracket on the access point, perform the following procedure: 1. Attach the external antennas to the access point. See “Attaching the External Antennas to the Access Point” on page 39.
  • Page 43 TQ7403 Access Point Installation Guide Collar Figure 15. Panel Screw 4. Make sure that the mounting bracket fits to the access point by sliding the bracket beneath the screws as shown in Figure 16. Figure 16. Attaching the Mounting Bracket on the Access Point 5.
  • Page 44 Chapter 2: Installing the Wireless Access Point Figure 17. Removing the Mounting Bracket from the Access Point 6. Go to “Installing the Mounting Bracket on a Wall or Ceiling” on page 45.

  • Page 45: Installing The Mounting Bracket On A Wall Or Ceiling

    TQ7403 Access Point Installation Guide Installing the Mounting Bracket on a Wall or Ceiling To install the mounting bracket on a wall of ceiling, perform the following procedure: 1. Choose the location and orientation for the access point on the wall or ceiling.
  • Page 46 Chapter 2: Installing the Wireless Access Point 5. Install two M4 screws and anchors (if required). Leave the screws loose enough so that the bracket can slide under the screw heads. Refer to Figure 19. Note For a wooden wall or ceiling, use M4 x 25 mm flat-head wood screws and anchors, if required.
  • Page 47 TQ7403 Access Point Installation Guide 6. Insert the openings of the bracket key-hole slots under the two screw heads and slide the bracket into the narrow end of the key-hole slot openings. See Figure 20. Figure 20. Installing the Mount Bracket On the Screws 7.
  • Page 48 Chapter 2: Installing the Wireless Access Point 9. Install and tighten two M4 screws (not provided) in the holes prepared in Step 8. The bracket installation is now complete. See Figure 22. Figure 22. Securing the Mount Bracket 10. Go to “Connecting Ethernet Cables to PORT1 and PORT2” on page 49.

  • Page 49: Connecting Ethernet Cables To Port1 And Port2

    TQ7403 Access Point Installation Guide Connecting Ethernet Cables to PORT1 and PORT2 This section describes the instructions for connecting Ethernet cables to PORT1 and PORT2. Guidelines Review the following guidelines before connecting cables to PORT1 and PORT2: For information on cable specifications, see “Cable Requirements” ...
  • Page 50 Chapter 2: Installing the Wireless Access Point 2. Connect the other end of the Ethernet cable to a network Ethernet device, such as an Ethernet switch or router. Note If the device is PoE+ power sourcing equipment (PSE), the access point begins to power on and initialize its management software.

  • Page 51: Connecting The Ac Power Adapter

    AC power adapter, or both. A wireless access point that is powered by both methods uses the AC adapter as its primary power and PoE as redundant power. For an AC power adapter, Allied Telesis recommends the MWS0091 Power Adapter.

  • Page 52: Attaching The Access Point To The Mounting Bracket

    Chapter 2: Installing the Wireless Access Point Attaching the Access Point to the Mounting Bracket To attach the wireless access point on the mounting bracket on the wall or ceiling, perform the following procedure: 1. Align the bottom of the access point over the bracket so that the two screws on the bottom of the device fit into the bracket keyholes.
  • Page 53 TQ7403 Access Point Installation Guide Figure 27. Seating the Access Point on the Mounting Bracket 3. Tighten the thumbscrew to secure the access point to the mounting bracket. Refer to Figure 28. Figure 28. Tightening the Mounting Bracket Thumbscrew...
  • Page 54 Chapter 2: Installing the Wireless Access Point 4. Place the Ethernet cable(s) and power cable (if any) along the cable guides inside of the top cover in the cable hide space. See Figure 29. Figure 29. Fitting the Cables in the Cable Hide 5.

  • Page 55: Installing An Anti-Theft Device

    Note Anti-theft devices are not available from Allied Telesis. 1. Follow the instructions provided with the vendor’s anti-theft device for the installation. See Figure 30 for the Kensington lock port location.

  • Page 56: Starting The First Management Session

    Chapter 2: Installing the Wireless Access Point Starting the First Management Session This section contains an abbreviated version of the procedure to start the first management session. For complete instructions, refer to the TQ7403 Management Software User’s Guide. The wireless access point firmware includes a DHCP client. The default setting for the client is enabled.

  • Page 57: Chapter 3: Installing The Tq0301 Patch Antenna And Tq0064 Extension Cable

    Chapter 3 Installing the TQ0301 Patch Antenna and TQ0064 Extension Cable The procedures in this chapter explain how to install and attach the TQ0301 dual-band patch antenna and TQ0064 extension cable to the TQ7403 access point: “Unpacking the TQ0301 Dual-band Patch Antenna” on page 58 ...

  • Page 58: Unpacking The Tq0301 Dual-Band Patch Antenna

    Chapter 3: Installing the TQ0301 Patch Antenna and TQ0064 Extension Cable Unpacking the TQ0301 Dual-band Patch Antenna To unpack the TQ0301 patch antenna, perform the following procedure: 1. Remove all components from the shipping boxes. Note Store the packaging material in a safe location. You must use the original shipping material if you need to return the unit to Allied Telesis.
  • Page 59 TQ7403 Access Point Installation Guide Table 3. Components in the TQ0301 Patch Antenna Shipping Boxes Name Component Four SMA to N-Jack Conversion Adapters Two Metal Protective Caps 3. If any item is missing or damaged, contact your Allied Telesis sales representative for assistance.

  • Page 60: Unpacking The Tq0064 Extension Cable

    2. Verify that the component listed in Table 4 is included in your shipping box. Table 4. Component in the TQ0064 Extension Cable Shipping Name Component 10-meter Cable 3. If any item is missing or damaged, contact your Allied Telesis sales representative for assistance.

  • Page 61: Installing The Tq0301 Patch Antenna On A Pole

    TQ7403 Access Point Installation Guide Installing the TQ0301 Patch Antenna on a Pole The TQ0301 patch antenna is designed to be mounted on a pole with the attached pole-mount brackets. See Figure 32. Pole-mount brackets Figure 32. TQ0301 Patch Antenna on a Pole Guidelines for Review the following guidelines before installing the access point on a pole:...
  • Page 62 Chapter 3: Installing the TQ0301 Patch Antenna and TQ0064 Extension Cable Figure 33. TQ7403 Access Point and TQ0301 Patch Antenna Configurations...

  • Page 63: Attaching The Cables To The Tq0301 Patch Antenna

    TQ7403 Access Point Installation Guide Attaching the Cables to the TQ0301 Patch Antenna Allied Telesis offers two types of cables for the TQ0301 patch antenna. To connect the TQ7403 access point and TQ0301 patch antenna, use one of the following types of cables: 2-meter cables (come with the TQ0301 patch antenna) ...

  • Page 64: Attaching The Cables To The Tq7403 Access Point

    Chapter 3: Installing the TQ0301 Patch Antenna and TQ0064 Extension Cable Attaching the To attach the cables to the TQ7403 access point, perform the following procedure: Cables to the TQ7403 Access 1. Attach the N-Jack conversion adapter to the antenna connector. Point 2.

  • Page 65: Appendix A: Technical Specifications

    Appendix A Technical Specifications This appendix contains the specifications for the TQ7403 access point in the following sections: “Physical Specifications”  “Environmental Specifications”  “Power Specifications” on page 66  “Cable Specifications” on page 67  “LAN Ports Specifications and Pinouts” on page 68 ...

  • Page 66: Environmental Specifications

    Appendix A: Technical Specifications Environmental Specifications Table 6. Environmental Specifications Parameter Specification Operating Temperature 0° C to 50° C (32° F to 122° F) Storage Temperature - 25° C to 70° C (- 13° F to 158° F) Operating Humidity 5% to 90% non-condensing Storage Humidity 0% to 95% non-condensing...

  • Page 67: Poe+ Power Requirements

    Rated Voltage DC 48V Rated Current 0.67A Note Allied Telesis recommends using UL-certified PoE injectors. Cable Specifications The minimum cable requirements for PORT1 and PORT2 are listed here. 100Mbps ports: Standard TIA/EIA 568-B-compliant Category 3  shielded or unshielded cabling.

  • Page 68: Lan Ports Specifications And Pinouts

    Appendix A: Technical Specifications LAN Ports Specifications and Pinouts Port The access point port specifications are shown in Table 9. Specifications Table 9. LAN Port Specifications Connector Specification PoE standard - PORT1 and PORT2 IEEE 802.3at (class 4) Port Pinouts The pin signal definitions for PORT1 and PORT2 are given here.

  • Page 69: Appendix B: Regulatory Statements

    Appendix B Regulatory Statements This appendix contains the following regulatory statements: “Federal Communication Commission Interference Statement” on  page 70 “European Union Restriction of the Use of Certain Hazardous  Substances (RoHS) in Electrical and Electronic Equipment” on page 72 “Industry Canada Statement”...

  • Page 70: Federal Communication Commission Interference Statement

    Appendix B: Regulatory Statements Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 71 Communications. Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. The AT-TQ7403 access point should be installed and operated with minimum distance 53 cm between the radiator and your body.

  • Page 72: European Union Restriction Of The Use Of Certain Hazardous Substances (Rohs) In Electrical And Electronic Equipment

    European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS...

  • Page 73: Industry Canada Statement

    TQ7403 Access Point Installation Guide Industry Canada Statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 74 Cet équipement est conforme aux limites d'exposition aux rayonnements ISED établies pour un environnement non contrôlé. Les points d'accès AT-TQ7403 doivent être installés et utilisés avec une distance minimale de 31 cm entre le radiateur et votre corps. Antenna Information:...

  • Page 75: Europe - Eu Declaration Of Conformity

    20 cm between the radiator and your Statement body. Importer Allied Telesis International BV Incheonweg 7, 1437 EK Rozenburg Note Contact Allied Telesis for the EU conformity statement. To contact Allied Telesis, visit our web site at www.alliedtelesis.com/contact.

  • Page 76: Uk - Ukca Declaration Of Conformity

    Appendix B: Regulatory Statements UK - UKCA Declaration of Conformity Hereby, Allied Telesis declares that the radio equipment type [AT- TQ7403] is in compliance with the Radio Equipment Regulations 2017 Operating The operating frequencies and maximum transmission power levels for...

  • Page 77: Appendix C: Radiation Patterns

    Appendix C Radiation Patterns This appendix contains the following sections: “Antenna Locations and Axes” on page 78  “Radiation Patterns for BLE” on page 78  “Radiation Patterns for Wi-Fi 2.4GHz” on page 79  “Radiation Patterns for Wi-Fi 5GHz” on page 79 ...

  • Page 78: Antenna Locations And Axes

    Appendix C: Radiation Patterns Antenna Locations and Axes Figure 38. Antenna Locations and Axes Radiation Patterns for BLE...

  • Page 79: Radiation Patterns For Wi-Fi 2.4Ghz

    TQ7403 Access Point Installation Guide Radiation Patterns for Wi-Fi 2.4GHz Radiation Patterns for Wi-Fi 5GHz...

  • Page 80: Radiation Patterns For Wi-Fi 6Ghz

    Appendix C: Radiation Patterns Radiation Patterns for Wi-Fi 6GHz...

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