HP iPAQ rx3000 series User Manual page 281

Problem Solution (Continued)
Microsoft • Be sure the device is on.
ActiveSync cannot
• Be sure all cables are securely connected.
locate my HP
• Remove your HP iPAQ from the Universal Desktop Cradle
iPAQ when
or disconnect it from the Autosync Cable, power on the
I synchronize.
unit by pressing the Power button, then put it back in the
synchronization cradle or connect it to the cable.
• Reset the device by using the stylus to lightly press the
Reset button.
• Check Connection Settings in ActiveSync on your
computer to ensure the communications port you are using
is active.
I cannot open Use Microsoft ActiveSync to synchronize your HP iPAQ with
e-mail in the Inbox your computer. For more information, refer to the
after I restore "Synchronizing with Your Computer."
using Microsoft
ActiveSync.
I tried to Pocket Excel does not support all Excel formatting; therefore,
synchronize Microsoft ActiveSync cannot synchronize the file.
a workbook
and the file
is unresolved
in Microsoft
ActiveSync.
User's Guide www.hp.com
Troubleshooting
Chapter 3,
12–6