200.11, 250.03—Paper Jam error service check
Step
Questions / actions
1
Open the front access door. Turn the
transport belt gear clockwise.
Did the transport belt move?
2
1. Disconnect the cable in connector
JFDPCK1, and connect the cables for the
new paper pick mechanisms.
2. Bring the printer up in Diagnostics Menu
(turn the multifunction printer off, press
and hold 3 and 6, turn the MFP on, and
then release the buttons when the
progress bar displays).
3. Touch MOTOR TESTS.
4. Touch Align Motor Test.
Can you hear the align motor run?
Yes
Go to step 2.
Go to
"Input sensor
service check" on
page
2-143.
7526
No
Replace the transport belt.
See
"Transfer module
removal" on page
4-168.
Replace the paper pick
mechanism. See
"Paper
pick mechanism
assembly removal" on
page
4-117.
2-65
Diagnostic information