Gateway E-100M Technical Reference Manual page 88

Your 56K modem does not connect at 56K
Current FCC regulations restrict actual data transfer rates over
public telephone lines to 53K. Other factors, such as line noise,
telephone service provider equipment, or ISP limitations, may
lower the speed even further.
If your notebook has a v.90 modem, the speed at which you
can upload (send) data is limited to 33.6K. If your notebook
has a v.92 modem, the speed at which you can upload data is
limited to 48K. Your ISP may not support 48K uploads.
Your fax communications program only sends and receives
faxes at 14,400 bps when you have a 56K modem
Current fax technology only supports a maximum send and
receive rate of 14,400 bps.
The modem is not recognized by your notebook
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CHAPTER 9: Troubleshooting
Make sure that the line connected to the modem is
working and plugged into the appropriate port on your
notebook. For the location of your modem jack, see
"Right" on page
If the modem shares the telephone line with another
device, make sure that the telephone line is not in use (for
example, someone is on the telephone, or another modem
is in use).
Use a different modem cable. Some telephone cables do
not meet required cable standards and may cause
problems with the modem connection.
Shut down and restart your notebook.
Run Windows modem diagnostics.
To run modem diagnostics:
1
Close all open programs.
2
Click (Start), then click Control Panel. The
Control Panel window opens.
3
Click Hardware and Sound.
4
Click Phone and Modem Options. The Phone and
Modem Options dialog box opens.
5
Click the Modems tab.
6
Click your modem, then click Properties. The
Modem Properties dialog box opens.
6.