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Gateway EC14 Service Manual

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Gateway EC18/EC14
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Table of Contents

   Also See for Gateway EC14

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   Summary of Contents for Gateway EC14

  • Page 1 Gateway EC18/EC14 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that SCREEN MESSAGES appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 Preface Before using this information and the product it supports, please read the following general information. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
  • Page 7: Table Of Contents

    Table of Contents System Specifications Features ............1 System Block Diagram .
  • Page 8 Table of Contents Removing the LED Board ......... .64 Removing the Bluetooth Module .
  • Page 9 FRU (Field Replaceable Unit) List Gateway EC18/EC14 Exploded Diagrams ....... .141 Main Assembly .
  • Page 10 Table of Contents...
  • Page 11: System Specifications

    Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules (for 32- bit OS) Display and graphics • 11.6" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Gateway Ultrabright™ TFT LCD16:9 aspect ratio. • MPEG-2/DVD decodingWMV9 (VC-1) and H.264 (AVC) decodingHDMI™ (High-Definition...
  • Page 12: Privacy Control

    • LAN: 10/100 Mbps Fast Ethernet • WPAN: Bluetooth® 2.0 or 2.1+EDR • WWAN: UMTS/HSPA at 850/1900/2100MHz and quad-band GSM/GPRS/EDGE(850/900/1800/ 1900 MHz)(for 3G models) Privacy control • BIOS user, supervisor, HDD passwords, • Kensington lock slot Dimensions and Weight) • 285 (W) x 204 (D) x 22.1/30 (H) mm (11.22 x 8.03 x 0.87/1.18 inches) •...
  • Page 13 • Non-operating: 20% to 80% NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on the model purchased. Chapter 1...
  • Page 14: System Block Diagram

    System Block Diagram PC B ST A C K UP 8L H DI POW E R C L OC K SY ST E M 5V /3V L A Y E R 1 : T OP XTAL C K 505 (Q F N-64) R T 8206B L A Y E R 2 : G ND 14.318MHZ...
  • Page 15: Your Notebook Tour

    Your Notebook Tour This section provides an overview of the features and functions of the notebook. LCD View Microphone Webcam Icon Item Description Webcam Web camera for video communication. Microphone Internal microphone for sound recording. Top View Power Status button indicators Keyboard Status...
  • Page 16: Closed Front View

    Icon Item Description Keyboard For entering data into your computer Touchpad Touch-sensitive pointing device which functions like a computer mouse. Power Indicates the computer’s power status. Battery Indicates the computer’s battery status. 1. Charging: The light shows amber when the light is charging. 2.
  • Page 17: Left View

    Left View Power Monitor Ventilation HDMI out connector port port jack Icon Item Description External display Connects to a display device (e.g. external, LCD monitor, LCD (VGA) port projector). DC-in jack Connects to an AC adapter. Ventilation slots Enable the computer to stay cool, even after prolonged use. HDMI HDMI port Supports high definition digital video connections.
  • Page 18: Base View

    Base View Battery Battery Battery lock latch Ventilatio slots and Hard drive cooling fa Memory Wireless module Icon Item Description Battery bay Houses the computer’s battery pack. Note: The battery shown is for reference only. Your PC may have a different battery depending on the model purchased.
  • Page 19: Indicators

    Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Power Indicates the computer is on or off. Battery Indicates the computer's battery status. Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Wireless LAN communication.
  • Page 20: Touchpad Basics

    TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.
  • Page 21: Using The Keyboard

    Using the Keyboard Your copmuter has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...
  • Page 22: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
  • Page 23: Hot Keys

    Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function...
  • Page 24: Special Keys

    Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol.
  • Page 25: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type Intel Penryn SFF (ULV) CPU package Micro-FCBGA 956 balls Chipset • Intel Crestline GS45 SFF and ICH9M SFF Features • Supports Intel architecture with Dynamic execution. • On-die, primary 32-kB instruction cache and 32-kB write-back data •...
  • Page 26 Throttling 50%: On= 90°C; OFF=80°C OS shut down at 95°C; H/W shut down at 85°C North Bridge Specifications Item Specification Chipset Intel Crestline GS45 SFF Package FCBGA 1363 balls Features • Processor hosts bus supports 667/800/1066MHz FSB support. • Supports Dual Channel DDR2 SDRAM at 667/800MHz •...
  • Page 27 Item Specification Features • Microsoft Windows Vista* Premium support with the highest level of Windows Aero* experience • Blu-ray* logo capable HD video playback, with native support for Blu-ray* drives • Great 3D graphics performance • Intel® Clear Video Technology for excellent video quality Hard Disk Drive Interface Item Specifications...
  • Page 28 Item Specifications Performance Specifications Buffer size 8 MB 8 MB 8 MB Interface SATA SATA SATA SATA Internal transfer 1175 1175 rate (Mbits/sec, max) I/O data transfer 875 Mbits/s maximum 845 Mbits/s maximum rate (Mbytes/sec max) DC Power Requirements Voltage +5.0V ±...
  • Page 29 Item Specifications Spindle speed 5400 (RPM) Performance Specifications Buffer size 8 MB Interface SATA Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage 5V ±5% BIOS Item Specification BIOS vendor Insyde BIOS Version BIOS Features •...
  • Page 30 Item Specifications Typical Power Consumption 2.85 (watt) Weight (without inverter) 255g 225g 255g 255g Physical Size (mm) 268 (L) x 161.5 268 x 161.5 x 5 268.0 x 161.5 268.0 x 161.5 Electrical Interface LVDS LVDS LVDS LVDS Viewing Angle (degree) 45/45 45/45 45/45...
  • Page 31 Item Specification Features • The AR8131L is the third generation Gigabit Ethernet (GbE) controller solution from Atheros. It is an ultra-high performance, ultralow cost, and ultra-low power fully integrated 10/100/1000 Mbps NIC/LOM Ethernet controller perfectly suited for both PC and embedded applications.
  • Page 32 Item Specifications Dimensions (L x W x H 65 x 8 x 3.84 +/- 0.25 65X 7.9X 3.8+/-0.2mm 64.8±0.3 X 7.9±0.1 X (H) mm 3.64+0.15/-0.25 mm Sensor type CMOS (OV9710) CMOS image sensor CMOS Pixel resolution 640x480 640X480 640 x 480 Pixel size 3.6um X3.6um Image size...
  • Page 33 Specification Item 6 Cell Pack capacity SANYO 6 cell 4400mAh SANYO 6 cell 5600mAh PANASONIC 6 cell 4400mAh PANASONIC 6 cell 5800mAh SAMSUNG 6 cell 4400mAh SAMSUNG 6 cell 5600mAh LGC 6 cell 5600mAh Number of battery cell Package configuration 3 cells in series, 2 series in parallel Chapter 1...
  • Page 34 Chapter 1...
  • Page 35: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
  • Page 36: Information

    Information The Information screen displays a summary of your computer hardware information. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5 Information Main Security...
  • Page 37: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. I n s y d e H 2 0 S e t u p U t i l i t y R e v .
  • Page 38: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5 Information Main Security...
  • Page 39: Removing A Password

    Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...
  • Page 40: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. S e t S u p e r v i s o r P a s s w o r d E n t e r C u r r e n t P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d...
  • Page 41: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. I n s y d e H 2 0 S e t u p U t i l i t y R e v .
  • Page 42: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. I n s y d e H 2 0 S e t u p U t i l i t y R e v .
  • Page 43: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Chapter 2...
  • Page 44: Dos Flash Utility

    DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
  • Page 45: Winflash Utility

    WinFlash Utility Perform the following steps to use the WinFlash Utility: Double click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system. Chapter 2...
  • Page 46: Remove Hdd/bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: Press Enter to display the Select Item screen.
  • Page 47: Removing Bios Passwords

    Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run clnpwd.exe as follows: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
  • Page 48: Miscellaneous Utilities

    Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
  • Page 49 Example 1: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire one xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM...
  • Page 50 Chapter 2...
  • Page 51: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
  • Page 52: Pre-disassembly Instructions

    Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface. Chapter 3...
  • Page 53: Disassembly Process

    Disassembly Process The disassembly process is divided into the following sections: • External components disassembly • Main unit disassembly • LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the Mainboard, you must first remove the Keyboard, and LCD Module then disassemble the inside assembly frame in that order.
  • Page 54: External Module Disassembly Process

    External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. Screw List Step Screw Quantity Part No. WAN Module 86.SA107.001 Disassembly External Modules Disassembly Flowchart Turn off system and peripherals power Disconnect power...
  • Page 55: Removing The Battery Pack

    Removing the Battery Pack Turn the computer over. Slide the battery lock/unlock latch to the unlock position. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). Chapter 3...
  • Page 56: Removing The Dummy Card

    Removing the Dummy Card Press the dummy card in to allow it to spring out. Pull the dummy card out. Chapter 3...
  • Page 57: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module DISCLAIMER: The notebook sample in the following images shows an FFC. The actual model includes an FPC as pictured in the image on the right. See “Removing the Battery Pack” on page 45. Loosen the four captive screws. Lift the HDD cover up and away by the corner.
  • Page 58 Grasp the plastic tab at the top of the HDD and lift to bring the HDD out of its bay. At the same time, hold the HDD with the other hand and lift to remove from the chassis. Unlock the HDD FPC and pull the FPC away. Chapter 3...
  • Page 59: Removing The Dimm Module

    Removing the DIMM Module See “Removing the Battery Pack” on page 45. Loosen the four captive screws in the memory cover. Lift the memory cover away. Push outwards the memory module clips. Chapter 3...
  • Page 60 Pull the memory module out. Chapter 3...
  • Page 61: Removing The Wlan Module

    Removing the WLAN Module See “Removing the Battery Pack” on page 45.. Loosen the four captive screws in the memory cover. Lift and remove the memory cover. Detach the two cables from the Wireless LAN module. IMPORTANT:Take note of the Main (1. black) and Auxiliary (2. white) connectors. Chapter 3...
  • Page 62 Remove the one screw. Ensure the cables are well clear of the module Screw List Step Screw Quantity Screw Type WAN Module Disassembly Pull the WLAN module out and away. Chapter 3...
  • Page 63: Main Unit Disassembly Process

    Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
  • Page 64 Screw List Step Screw Quantity Part No. Remove Upper Cover M2*3 86.SA107.001 M2*5 86.TG607.004 Remove Button Board M2*3 86.W4107.002 Remove LCD Module M2*5 86.TG607.004 Remove LED Board M2*3 86.SA107.001 Remove I/O Board M2*3 86.SA107.001 Remove Mainboard M2*3 86.SA107.001 Chapter 3...
  • Page 65: Removing The Keyboard

    Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing to prevent damage. See “Removing the Battery Pack” on page 45. See “Removing the Hard Disk Drive Module” on page 47. See “Removing the DIMM Module”...
  • Page 66 Using the plastic pry, lift up the top edge of the keyboard and then lift the keyboard up. Flip the keyboard over. Unlock the FCC Pull the keyboard away Chapter 3...
  • Page 67: Removing The Upper Cover

    Removing the Upper Cover See “Removing the Keyboard” on page 55. Disconnect the button board FCC from the main board by unlocking the FCC cable and pulling away. Remove the nine screws in the upper cover. Screw List Step Size Quantity Screw Type Upper Cover...
  • Page 68 Turn the computer over and remove the twelve screws in the bottom cover. Screw List Step Size Quantity Screw Type Upper Cover M2*5 Disassembly Turn the computer over and grasp the upper cover under the top edge. Then pull the upper cover up and away from the computer.
  • Page 69: Removing The Button Board

    Removing the Button Board IMPORTANT: The Touchpad Board cannot be removed individually. To replace the Touchpad, replace the entire Upper Cover. See “Removing the Upper Cover” on page 57. Unlock and remove the touch-pad to mainboard FCC. Unlock and detach the touch-pad to touch-pad FCC. Remove the two screws holding the button board.
  • Page 70 Screw List Step Size Quantity Screw Type Button board M2*3 Lift the button board away Peel the touch-pad FCC away from the adhesive. Unlock the touch-pad FCC and pull the cable away. Chapter 3...
  • Page 71 Lift up and pull the button board to main board FCC free. Chapter 3...
  • Page 72: Removing The Lcd Module

    Removing the LCD Module See “Removing the Upper Cover” on page 57. Pull the WLAN cables through and away from the computer. Lift the transparent adhesive tape off the LCD connector. Chapter 3...
  • Page 73 Push out the LCD connector. Remove the two screws of the LCD module hinges. Screw List Step Screw Quantity Screw Type LCD Module M2*5 Disassembly Lift the LCD module away. Chapter 3...
  • Page 74: Removing The Led Board

    Removing the LED Board See “Removing the Upper Cover” on page 57. Unlock and remove the LCD board FCC. Remove the single screw securing the LED Board to the Lower Cover. Screw List Step Screw Quantity Screw Type LED Board Disassembly Chapter 3...
  • Page 75 Lift off the LCD Board. Unlock and remove the LED board FCC from the mainboard. Chapter 3...
  • Page 76: Removing The Bluetooth Module

    Removing the Bluetooth Module See “Removing the Upper Cover” on page 57. Detach the Bluetooth module cable from the mainboard. LIft the Bluetooth module away from the computer. Detach the Bluetooth module cable from the module. Chapter 3...
  • Page 77: Removing The I/o Board

    Removing the I/O Board See “Removing the Upper Cover” on page 57.. Unlock and remove the I/O board FCC from the main board Unlock and remove the I/O board FCC from the I/O board. Remove the one screw from the I/O board. Chapter 3...
  • Page 78 Screw List Step Screw Quantity Screw Type. I/O Board Disassembly M2*3 Lift the board up from the internal edge and then pull away diagonally. Chapter 3...
  • Page 79: Removing The Mainboard

    Removing the Mainboard See “Removing the Upper Cover” on page 57. See “Removing the LCD Module” on page 62. See “Removing the LED Board” on page 64. See “Removing the Bluetooth Module” on page 66. See “Removing the I/O Board” on page 67. Disconnect the speaker cable from the mainboard.
  • Page 80 Lift the main board and the CRT board out together. Lift the internal edge up first then pull out the external connector edge. NOTE: The hand in the photograph holding on to the CRT board. Chapter 3...
  • Page 81: Removing The Crt Board

    Removing the CRT Board See “Removing the Mainboard” on page 69. Disconnect the CRT cable from the CRT board. Disconnect the CRT cable from the main board. Chapter 3...
  • Page 82: Removing The Thermal Module

    Removing the Thermal Module See “Removing the Mainboard” on page 69. See “Removing the CRT Board” on page 71. Remove the five captive screws of the thermal module. Lift the thermal module up slightly and then disconnect the thermal module cable from the main board. Lift the thermal module away from the main board.
  • Page 83: Removing The Rtc Battery

    Removing the RTC Battery IMPORTANT:Observe local regulations in the disposal of all batteries. See “Removing the Mainboard” on page 69. Pry the RTC battery out of the holding clips. Chapter 3...
  • Page 84: Removing The Speaker Modules

    Removing the Speaker Modules See “Removing the Mainboard” on page 69. Remove the tape from the speaker cable. Lift the modules away. NOTE: The modules have adhesive on the base and may require force to free. Chapter 3...
  • Page 85: Lcd Module Disassembly Process

    LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
  • Page 86: Removing The Lcd Bezel

    Removing the LCD Bezel See “Removing the LCD Module” on page 62. Pry the bezel away from the top and then work down one side, along the bottom, then up the other side. Roll the bezel up and away from the hinges. Chapter 3...
  • Page 87: Removing The Camera Board

    Removing the Camera Board See “Removing the LCD Bezel” on page 76. Disconnect the camera connector. Pull up the camera board. Chapter 3...
  • Page 88: Removing The Lcd Panel

    Removing the LCD Panel See “Removing the Camera Board” on page 77. Pull up the microphone. Remove the four screws. Screw List Step Screw Quantity Screw Type LCD Panel Disassembly Chapter 3...
  • Page 89 Lift the LCD panel out lifting the bottom of the panel first. Chapter 3...
  • Page 90: Removing The Lcd Brackets

    Removing the LCD Brackets See “Removing the LCD Panel” on page 78. Remove the four LCD bracket screws. Screw List Step Screw Quantity Screw Type LCD Brackets M2*2.5 Disassembly Chapter 3...
  • Page 91: Removing The Fpc Cable

    Removing the FPC Cable See “Removing the LCD Panel” on page 78. Place the panel face down on a clean smooth surface. Pull the microphone/camera cable off the adhesive. Lift up the protective plastic tab. Disconnect the LCD connector. Chapter 3...
  • Page 92: Removing The Antennas

    Removing the Antennas See “Removing the LCD Panel” on page 78. Lift up the right antenna pull the cable away from the LCD module. Lift up the left antenna and pull the cable away from the LCD module. Pull up the two adhesive foil tabs from the cables. Chapter 3...
  • Page 93 Remove the antennas completely. Chapter 3...
  • Page 94: Lcd Reassembly Procedure

    LCD Reassembly Procedure NOTE: Adhesive is required to be added at various steps to cables and components. Locations of adhesive to be added is designated with a: NOTE: During manufacture a cyanoacrylate glue is used provided by Holdtite Adhesives LTD. This is not a specified requirement.
  • Page 95 Stick the two antennas down pressing firmly. Stick down the two foil tabs ensuring the screw holes are properly aligned. Chapter 3...
  • Page 96: Replacing The Fpc Cable

    Replacing the FPC Cable Connect the FPC cable connector. Place the protective clear adhesive tape down firmly over the connector. Apply adhesive behind the cable and stick the FPC cable down on the rear of the panel. Chapter 3...
  • Page 97: Replacing The Lcd Brackets

    Replacing the LCD Brackets Replace the four screws holding the LCD brackets in place. Screw List Step Screw Quantity Screw Type LCD Brackets M2*2.5 Disassembly Chapter 3...
  • Page 98: Replacing The Lcd Panel

    Replacing the LCD Panel Place the LCD panel into LCD module as shown top edge first, making sure the cable is not trapped behind the panel. Replace the four screws while ensuring the cables pass through the hinges correctly. Screw List Step Screw Quantity...
  • Page 99 Apply adhesive and stick the microphone down. Chapter 3...
  • Page 100: Replacing The Camera Board

    Replacing the Camera Board Apply adhesive and lay the Camera Board board down pressing firmly. Connect the cable to the Camera Board. Chapter 3...
  • Page 101: Replacing The Lcd Bezel

    Replacing the LCD Bezel Place the bezel hinge covers over the hinges. Ensure the cables are correctly exiting the hinges. Chapter 3...
  • Page 102 Press down around the bezel starting from the bottom and working simultaneously around the edges to the top. Chapter 3...
  • Page 103: Main Unit Reassembly Process

    Main Unit Reassembly Process Replacing the Speaker Modules Apply adhesive in two places under the speaker modules. Press down firmly on the two speaker modules. Place tape over the speaker module cables. Chapter 3...
  • Page 104: Replacing The Rtc Battery

    Replacing the RTC Battery Place the RTC battery into the holding clips on the main board. Chapter 3...
  • Page 105: Replacing The Thermal Module

    Replacing the Thermal Module Connect the thermal module connector to the main board. Place the Thermal Module onto the main board. Then first tighten the three captive screws marked 1, 2, 3 on the thermal module in order: 1-2-3. First tighten Screw 1, then screw 2, then screw 3. IMPORTANT: Incorrect order of screw replacement could harm the CPU.
  • Page 106: Replacing The Crt Board

    Replacing the CRT Board Connect the CRT board cable to the main board. Connect the CRT board cable to the CRT board. Align the CRT board cable carefully between the main board and the CRT board and stick down the attached tape of the cable.
  • Page 107: Replacing The Main Board

    Replacing the Main Board Slide the main board external connector edge in first to the lower case. Replace the four screws to secure the mainboard to the lower cover. Screw List Step Screw Quantity Screw Type Main Board Assembly Chapter 3...
  • Page 108 Connect the speaker connector. Chapter 3...
  • Page 109: Replacing The I/o Card

    Replacing the I/O Card Place the I/O card into the lower case edge first. Replace the one screw. Screw List Step Screw Quantity Screw Type I/O Card Assembly Chapter 3...
  • Page 110 Connect and lock the I/O card FCC to the I/O board. Connect and lock the I/O card FCC to the main board. Chapter 3...
  • Page 111: Replacing The Bluetooth Module

    Replacing the Bluetooth Module Connect the Bluetooth module cable to the Bluetooth module. Apply adhesive and place the Bluetooth module into place pressing down firmly. Connect the Bluetooth module cable to the main board. Chapter 3...
  • Page 112: Replacing The Led Board

    Replacing the LED Board Connect and lock the LED board FCC to the mainboard. Place the LED board into place ensuring the slide switches on the front are properly aligned in the lower cover slots. Replace the one screw. Chapter 3...
  • Page 113 Screw List Step Screw Quantity Screw Type LED Board Assembly M2*3 Connect the LED board FCC to LED board. Chapter 3...
  • Page 114: Replacing The Lcd Module

    Replacing the LCD Module Place the LCD module hinges into position on the lower case. Replace the two screws. Screw List Step Screw Quantity Screw Type LCD Module Assembly M2x5 Chapter 3...
  • Page 115 Reconnect the LCD module connector. Press the adhesive plastic tape of the LCD module connector down firmly. Chapter 3...
  • Page 116 Relay the WLAN cables around and through the lower case. Chapter 3...
  • Page 117: Replacing The Button Board

    Replacing the Button Board Put the button board to main board FCC through the upper cover and lay out correctly. Apply adhesive and stick the touch pad FCC down onto the upper cover. Connect the touch pad FCC to the touch pad. Chapter 3...
  • Page 118 Place the button board onto the upper cover and replace the two screws. Screw List Step Screw Quantity Screw Type Button Board M2*3 Assembly Connect and lock the touch pad FCC to the button board. Chapter 3...
  • Page 119 Lay the button board FCC down carefully on the upper cover. Connect the button board FCC to the button board. Chapter 3...
  • Page 120: Replacing The Upper Cover

    Replacing the Upper Cover Place the upper cover onto the lower cover aligning the hinges first and then press down around the edges. Replace the nine screws. Chapter 3...
  • Page 121 Screw List Step Size Quantity Screw Type Upper Cover M2*3 3 (blue call out) Assembly M2*5 6 (red call out) Turn the computer over and replace the bottom cover twelve screws. Screw List Step Size Quantity Screw Type Upper Cover M2*5 Assembly Turn the computer back over and connect the button board FCC to the main board.
  • Page 122: Replacing The Keyboard

    Replacing the Keyboard Connect the FCC to the mainboard. Turn the keyboard over and insert the bottom edge in push down ensure the four latches across the top are fully secured. Chapter 3...
  • Page 123: Replacing The Wireless Lan Module

    Replacing the Wireless LAN Module Place the wireless LAN module into its connector. Replace the one screw. Screw List Step Size Quantity Screw Type WLAN Assembly M2*3 Chapter 3...
  • Page 124 Replace the connectors. The white (Aux) cable attaches to the connector marked 2 on the board. The black (Main) cable attaches to the connector marked 1 on the board. Chapter 3...
  • Page 125: Replacing The Dimm Module

    Replacing the DIMM Module Slide the DIMM module into the connector and press down till the locking springs click into place. Place the DIMM module door down edge first. Tighten the four captive screws. Chapter 3...
  • Page 126: Replacing The Hard Disk Drive

    Replacing the Hard Disk Drive DISCLAIMER: The notebook sample in the following images shows an FFC. The actual model includes an FPC as pictured in the image on the right. Connect the HDD FPC to the HDD. Lift up the clear plastic tab and place the HDD into its bay. Connect the HDD FPC to the main board.
  • Page 127 Place the HDD cover in from one edge. Tighten the four captive screws. Chapter 3...
  • Page 128: Replacing The Battery

    Replacing the Battery Slide the battery into position. Close the locking latch. Chapter 3...
  • Page 129: Replace The Dummy Card

    Replace the Dummy Card Push the dummy card into the slot until it clicks into place. Chapter 3...
  • Page 130 Chapter 3...
  • Page 131: Troubleshooting

    Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 132: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Start Swap AC /Battery Swap AC /Battery Check Check to try to try AC/Battery AC/Battery Power on...
  • Page 133: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Replace LCD LCD Module OK? Panel and Go to No Power Cable Power On ? troubleshooting step Reconnect...
  • Page 134: Random Loss Of Bios Settings

    If the computer boots correctly, add the devices one by one until the failure point is discovered. Reseat the memory modules. Remove the drives (see “Disassembly Process” on page 34). If the Issue is still not resolved, see “Online Support Information” on page 165. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem.
  • Page 135: Lcd Failure

    If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: Start Start Swap Swap Check LCD...
  • Page 136: Built-in Keyboard Failure

    Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Keyboard properly Disconnect and connected? reconnect Keyboard functioning? Replace Keyboard Replace mainboard Chapter 4...
  • Page 137: Touchpad Failure

    TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check M/B T/P Check M/B T/P T/P FFC to M/B T/P FFC to M/B Swap/Reassemble Swap/Reassemble...
  • Page 138: Internal Speaker Failure

    Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check M/B SPK Check M/B SPK SPK cable to M/B SPK cable to M/B cable cable...
  • Page 139: Internal Microphone Failure

    Remove and recently installed hardware or software. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11.
  • Page 140: Hdd Not Operating Correctly

    Select the microphone type from the list and click Next. Follow the onscreen prompts to complete the test. If the Issue is still not resolved, see “Online Support Information” on page 165. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices.
  • Page 141: Usb Failure (right Up/down Side)

    USB Failure (Right up/down side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check USB/B to Check USB/B to USB/B cable to M/B USB/B cable to M/B M/B cable...
  • Page 142: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.
  • Page 143: Post Code Reference Tables

    POST Code Reference Tables These tables describe the POST codes and components of the POST process. POST Routine Description Code PeiEventLog OemServices SioInit MonoStatusCode PentiumMCpuPeim PlatformStage1 Variable IchInit PlatformStage2 IchSmbusArpDisabled ClockGen OpPresence TcgPei FindFv DxeIpl LightMemoryInit S3ResumeSoftSmi Crc32SectionExtract OemServices EventLog ScriptSave AcpiS3Save SmartTimer...
  • Page 144 POST Routine Description Code TcgDxe PhysicalPresence TpmDriver TcgSmm PhysicalPresenceReadyToBoot DataHubRecordPolicy Undi PxeDhcp4 IsaBus IsaSerial Ps2Mouse IdeBus LightPciBus UsbBot UsbCbi0 UsbCbi1 UsbKb UsbMassStorage UsbMouse Ehci Uhci UsbBus SmmBase SmmDisp SmmReloc SmmRuntime SmmThunk OemServices ChipsetInit SmmAccess PciHostBridge PciExpress GmchMbi IchInit IdeController SataController IchSmbusLight SmmControl Ich7MSmmDispatcher...
  • Page 145 POST Routine Description Code SmmFwh PciHotPlug BootOptionPolicy SetupUtility Platform PlatformIde Platform Ihisi SetupMouse Int15Microcode SmmPnp Smbios MemorySubClass MiscSubclassDriver SysPassword PswdConsole HddPswdServiceBody HddPswdService HiiDatabase OemSetupBrowser Font(English) Font(French) Font( Chinese ) UnicodeCollation ConPlatform ConSplitter GraphicsConsole Terminal VgaClass SaveMemoryConfig AcpiSupport AcpiPlatform DataHub DataHubStdErr GenericMemoryTest DiskIo Partition...
  • Page 146 POST Routine Description Code AsfInit IdeRController Legacy8259 LegacyRegion LegacyInterrupt BiosKeyboard BiosVideo MonitorKey LegacyBios LegacyBiosPlatform LegacyMouse SmmUsbLegacy AmtbxInvoke OemBadgingSupport Chapter 4...
  • Page 147: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Mainboard Top View PJ2: Battery connector TOP SIDE CN3: LCD connector PJ1: DC-in JSIM2: SIM card connector U12: EC Winbond WPCE775LA0DG CN4: Keyboard connector CN5: Touch Pad connector CN18: HDMI U2: HDMI level shift U14: Codec Realtek ALC269X CN8: Card Reader board Connector...
  • Page 148: Mainboard Bottom View

    Mainboard Bottom View BOTTOM SIDE CN15: CRT board connector CN12: DDR2 DIMM1 CN10: DDR2 DIMM2 U18: CPU CN9: HDD connector U17: NB GS45 CN16: FAN CN14: RTC CN11: Mini Card CN13: Mini Card U19: SB ICH9M For WLAN For 3G card Item Description Item...
  • Page 149: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides a procedure for clearing the password and BIOS. The Hardware Open Gap on the main board clears the CMOS of all user settings and restores factory defaults. Mainboard CMOS Discharge Discharging the CMOS clears all user settings. Disassemble the notebook and take out the Mainboard.
  • Page 150: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash process fails.
  • Page 151: Fru (field Replaceable Unit) List

    To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. Gateway EC18/EC14 Exploded Diagrams Chapter 6...
  • Page 152: Main Assembly

    Main Assembly Item Description Part Number KB.I110G.026* Top Sub Assy 60.WF807.001 Bluetooth Cable Assy 50.SA107.001 FCC LED Cable 50.SA107.001 CRT Board Assy 50.SA107.001 LED Board Assy 55.WF807.001 CRT Cable Assy 55.WF807.001 Chapter 6...
  • Page 153 Item Description Part Number Main Board MB.SA506.001* Thermal Module UMA Assy 60.SA107.006 Base Sub Assy 60.WF807.002 KN.2GB03.011* RAM Door Assy 42.WF807.001 Touch Pad Board Assy 55.WF807.004 Bluetooth Module BH.21100.004 Cardreader Cable FCC 50.SA107.003 Battery BT.00607.106* LAN Board Assy 55.WF807.003 SD Dummy Card 42.WF807.003 KH.16001.042* HDD Mylar...
  • Page 154: Lcd Assembly

    LCD Assembly Item Description Part Number LCD Bezel 60.WF807.005 LCD Cover 60.WF807.003 LCD Bracket-R 33.WF807.002 LCD Bracket-L 33.WF807.001 LCD Panel LK.11605.001 Camera 57.S6507.002 LCD Cable w/Microphone 50.SA107.005 NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers.
  • Page 155: Fru List

    FRU List CATEGORY PARTNAME ACER P/N. ADAPTER ADAPTER DELTA 30W 19V 1.7X5.5X11 BLACK ADP- AP.03001.001 30JH BA LF ADAPTER LITE-ON 30W 1.7X5.5X11 BLACK PA-1300- AP.03003.001 04AC LF ADAPTER HIPRO 30W 19V 1.7X5.5X11 BLACK HP- AP.0300A.001 A0301R3 B1LF LF BATTERY Battery SIMPLO UM-2009E Li-Ion 3S2P PANASONIC 6 BT.00607.106 cell 4400mAh Main COMMON ID:UM09E71 Battery SIMPLO UM-2009E Li-Ion 3S2P SAMSUNG 6...
  • Page 156 CATEGORY PARTNAME ACER P/N. Suyin Camera Rosa 2G, MODULE CN0316-S30C- 57.S6507.001 OV06-1 CAMERA CNF9011(CMOS,0.3M,VGA) 57.S6507.002 CABLE POWER CORD US 3PIN ROHS 27.TAXV7.001 POWER CORD(EU) 1.8M 3PBLACK FM010008-010 27.TATV7.001 POWER CORD AU W/LABEL (3 PIN) 27.A50V7.003 POWER CORD PRC 3P Y536B30001218008 27.TATV7.004 POWER CORD UK 3PIN 27.A03V7.004...
  • Page 157 CATEGORY PARTNAME ACER P/N. CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY BLACK W/TP, FFC CABLE *2 60.WF807.001 UPPER CASE ASSY RED W/TP, FFC CABLE *2 60.WFA07.001 LOWER CASE ASSY W/SPEAKER FOR 3G 60.WF707.001 LOWER CASE ASSY W/SPEAKER FOR NON 3G 60.WF807.002 HDD COVER BLACK 42.WF807.002 RAM COVER BLACK 42.WF807.001...
  • Page 158 KH.50001.011 Wyatt SATA LF F/W:0001SDM1 HDD WD 2.5" 5400rpm 500GB WD5000BEVT-22ZAT0 KH.50008.013 ML250 SATA LF F/W:01.01A01 KEYBOARD Keyboard GATEWAY GP1T SJM11 86KS Black Arabic KB.I110G.002 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Belgium KB.I110G.003 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Brazilian KB.I110G.004...
  • Page 159 KB.I110G.026 International Texture Keyboard GATEWAY GP1T SJM11 86KS Black US KB.I110G.027 International w/ Hebrew Texture Keyboard GATEWAY GP1T SJM11 87KS Black US w/ KB.I110G.028 Canadian French Texture LED LCD AUO 11.6" WXGA Glare B116XW02 V0 LF LK.11605.001 200nit 8ms 500:1 LED LCD CMO 11.6"...
  • Page 160: Screw List

    CATEGORY PARTNAME ACER P/N. MAINBOARD GS45 ICH9M CPU SU4100B W/O RAM MB.PJ306.002 FOR 3G MEMORY Memory NANYA SO-DIMM DDRII 667 2GB KN.2GB03.011 NT2GT64U8HD0BN-3C LF 128*8 0.07um Memory SAMSUNG SO-DIMM DDRII 667 2GB KN.2GB0B.003 M470T5663QZ3-CE6 LF Memory SAMSUNG SO-DIMM DDRII 667 2GB KN.2GB0B.011 M470T5663EH3-CE6 LF 128*8 0.055um Memory HYNIX SO-DIMM DDRII 667 2GB...
  • Page 161: Model Definition And Configuration

    Appendix A Model Definition and Configuration Model Acer Part No Description EC1401h LX.WF30Y.005 EC1401h VHB32WTMCA2 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_ENJ1 EC1401u LX.WF30Y.004 EC1401u VHB32WTUS1 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_EN11 EC1402u LX.WF30Y.003 EC1402u VHB32WTMUS1 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_ENL1 EC1403u LX.WF30Y.002 EC1403u VHB32WTMUS1 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_GEk_ENO1 EC1401e LX.WF30Y.001 EC1401e EM VHB32WTEA1 UMACkk 1*2G/250/ 6L2.2/5R/CB_bgn_0.3D_GEk_ES21...
  • Page 162 Model Acer Part No Description EC1801j LX.WFA0X.008 EC1801j VHP32WJP1 UMACrr 2*1G/250/BT/6L2.8/ 5R/CB_n2_0.3D_BAG_GEk_JA11 EC1802h LX.WFA0X.005 EC1802h VHP32WTMCA2 UMACrr 2G+1G/250/ 6L2.8/5R/CB_n2_0.3D_GEk_ENJ6 EC1802u LX.WFA0X.004 EC1802u VHP32WTUS1 UMACrr 2G+1G/250/6L2.8/ 5R/CB_n2_0.3D_GEk_EN11 EC1802m LX.WFA0X.002 EC1802m EM VHP32WTMX2 UMACrr 2G+1G/250/ 6L2.8/5R/CB_n2_0.3D_GEk_ES21 EC1803a LX.WFA0X.007 EC1803a VHP32WTAU1 UMACrr 2*2G/320/BT/6L2.8/ 5R/CB_n2_0.3D_BAG_GEk_EN11 EC1804a LX.WFA0X.006...
  • Page 163 Model Memory 1 HDD 1(GB) Chip EC1802u C2SSU3500B NLED11.6WXGAG SO2GBII6 N250GB5.4KS EC1802m C2SSU3500B NLED11.6WXGAG SO2GBII6 N250GB5.4KS EC1803a C2SSU3500B NLED11.6WXGAG SO2GBII6 N320GB5.4KS EC1804a C2SSU3500B NLED11.6WXGAG SO2GBII6 N250GB5.4KS EC1802e C2SSU3500B NLED11.6WXGAG SO2GBII6 N250GB5.4KS EC1801i C2SSU3500B NLED11.6WXGAG SO1GBII6 N320GB5.4KS EC1806i C2SSU3500B NLED11.6WXGAG SO1GBII6 N320GB5.4KS EC1805i C2SSU3500B...
  • Page 164 Extra Blue Model Card Reader Wireless LAN Wireless LAN1 Battery tooth EC1801j 5 in 1-Build in SP1x2HMW SP1x2HMW 6CELL2.8 EC1802h 5 in 1-Build in SP1x2HMW SP1x2HMW 6CELL2.8 EC1802u 5 in 1-Build in SP1x2HMW SP1x2HMW 6CELL2.8 EC1802m 5 in 1-Build in SP1x2HMW SP1x2HMW 6CELL2.8...
  • Page 165: Test Compatible Components

    Black IMR Black IMR Red IMR Red IMR Accessory Gateway Gateway 11inch Gateway Accessory Gateway 11" Netbook Bag Black Netbook Bag Black Adapter DELTA Adapter DELTA 30W 19V 1.7x5.5x11 Black ADP-30JH BA LF HIPRO Adapter HIPRO 30W 19V 1.7x5.5x11 Black HP-A0301R3...
  • Page 166 BRAND Type Description Camera Chicony 0.3M LDV Chicony Camera Lilac_2G Suyin 0.3M LDV Suyin Camera Rose_2G Card Reader 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD INTEL CM723B CPU Intel Celeron 723 BGA 1.2G 1M 800 10W R-0 ULV INTEL C2SSU3500B CPU Intel Core2Solo SU3500 BGA 1.4G 3M 800 5.5W ULV...
  • Page 167 M470T5663EH3-CE6 LF 128*8 0.055um SAMSUNG SO2GBII6 Memory SAMSUNG SO-DIMM DDRII 667 2GB M470T5663QZ3-CE6 LF Mouse Gateway MOUSE-2GO Gateway Nebo-GW Mouse MS_2GO Black NB Chipset INTEL GS45 NB Chipset Intel CS GS45NB SB Chipset INTEL ICH9M-SFFE SB Chipset Intel CS AM82801IUX MM#898134...
  • Page 168 BRAND Type Description WiFi Antenna PIFA PIFA Wireless LAN Foxconn 3rd WiFi 1x2 Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM) INTEL SP1x2HABG Lan Intel WLAN 512AG_HMWG Shirley Peak 5100 MM#897072 INTEL SP1x2HMW Lan Intel WLAN 512AN_HMWG Shirley Peak 5100 MM#895373 Liteon 3rd WiFi 1x2...
  • Page 169: Online Support Information

    Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 171 Antennas Removing 82, 84 Battery Pack Removing 45 BIOS ROM type 19 vendor 19 Version 19 25–33 BIOS Utility Advanced 28 Boot 31 Exit 32 Navigating 25 Power 31 Save and Exit 32 Security 28 System Security 32 brightness hotkeys 13 Button Board Removing 59 Camera Board...
  • Page 172 Flowchart 44 Features FLASH Utility Flash Utility FRU (Field Replaceable Unit) List Hard Disk Drive Module Removing 47 Hibernation mode hotkey 13 Hot Keys Indicators Intermittent Problems Internal Microphone Failure Internal Speaker Failure Jumper and Connector Locations Keyboard Removing 55 Keyboard Failure LCD Bezel Removing 76, 91...
  • Page 173 Main Unit Disassembly Flowchart 53 Mainboard Removing 69 media access on indicator 9 Memory Check Microphone Removing 78, 88 Model Definition No Display Issue num lock on indicator 9 ODD Failure Online Support Information Panel PC Card Power On Failure Speaker Module Removing 66 speakers...
  • Page 174 LCD Failure 125 No Display 123 ODD 131 Other Failures 131 Power On 122 Touch Pad 127 USB 131 Undetermined Problems Upper Cover Removing 57 USB Failure (Rightside) utility BIOS 25–33 volume hotkeys 13 Windows 2000 Environment Test WLAN Board Removing 51...

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