Managing Calls; Place Call On Hold; Transfer Call; Call Forwarding - Cisco Chicago Business VoIP User Manual

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1. While engaged in a call, press the "HOLD" softkey.

2. To resume call, press the "RESUME" softkey.

Note: One minute after the party is put on hold the phone will ring 3-

short rings to remind you of the call. Each subsequent three minutes the

phone will re-ring 3-short rings.

1. While engaged in a call, press the "TRNSFR" softkey. The call is

placed on hold and you will hear a dial tone.

2. Dial the number to which you want to transfer the call.

3. When the called party answers, inform them of the transfer.

4. Press the "ENDCALL" softkey to complete the transfer.

Note: If you hang up before the called party or their voicemail answers,

your original caller will be disconnected and not transferred.

You can forward all incoming calls to any other phone, such as your

mobile or home phone.

1. Press the "FORWARD" softkey. The speaker phone will turn on and

the display will show "enter fwd #"

2. Dial the number to which you want to forward your calls.

To forward externally, dial 9 + 1 + area code + phone number.

Note: Your outbound dial digit may be the number 8.

To forward internally, dial the four digit extension only.

3. Press the "FORWARD" softkey. Call forwarding is now enabled. The

LCD display will show "Forwarded to XXXXXXXXX."

1. Press the "FORWARD" softkey.

2. Pick-up and hang-up the handset.

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CBV User Guide | 9

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