Call Management - Cisco Chicago Business VoIP User Manual

Call Management


Call Logs: Review your past 100 calls here.

Find-Me:
1. Login to your webportal.
2. Go to the "CALL MANAGEMENT" tab.
3. Go to the "FIND-ME" sub-tab.
4. Select a "FIND-ME" list (to edit) and click on the
5. OR – select the "ADD" button to make a new list.
6. Select the "ADD" button again.
7. Use the dropdown menu to choose from the My Numbers*
8. Complete the rest of the form.
9. Click the "SAVE" button.

Call Treatment: activate your Find-Me list or Forward calls
1. Login >> Call Management >> Call Treatment
2. Click on the "FUNCTIONS" icon
3. Select a "DEFAULT ACTION" from the drop-down menu.
"FUNCTIONS" icon
directory.
a. Find-Me (this is a Soft Forward)
i. Choose a "Find-Me" list.
ii. Click the "SAVE" button.
b. Forward to Number (this is a Hard Forward)
i. Fill in a number to forward to.
ii. Click the "SAVE" button.
c. Forward When Busy/ No Answer (this is a Hard
Forward)
i. Fill in a number for both the "Busy" and the
ii. Click the "SAVE" button.
877-PC MYCLOUD | 7777 on your phone
.
"No Answer" data fields.
CBV User Guide | 15
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