Spring Adjustments (If Required); Service / Repair - Wayne-Dalton Optimal Installation, User Operation & Maintenance Manual

Installation, user operation & maintenance manual (12 pages)

Table of Contents

(see Diagram 18 on page 11 of Drawings of Installation, Use and Maintenance manual)

NOTE: The counterbalances system is pre-set at the factory, due to different materials and application a small adjustment may be needed.

WARNING

COUNTERBALANCE SYSTEM AND CABLES ARE UNDER EXTREME TENSION! ALL ADJUSTMENTS SHOULD ONLY BE

PERFORMED BY AN AUTHORIZED, QUALIFIED DOOR SYSTEM SERVICE REPRESENTATIVE. EXTREME CARE NEEDS

TO BE TAKEN DURING THIS PROCESS.

Lift the door and check its balance. Adjust spring, if door lifts by itself and is hard to pull down, or if door is difficult to lift and comes down by itself. A ¼"

square tool (ratchet wrench) (B4 and B5) is required to wind TorqueMaster

horizontal track just above top roller. To adjust springs, only add or remove 3/10 of a turn (3 teeth of ratchet wheel) maximum at a time. Adjust both sides

equally.

IMPORTANT: On some models, the TorqueMaster

operations are needed to be made only for the right side.

WARNING

BE PREPARED TO HOLD THE FULL TENSION OF THE SPRING

ADJUSTMENT + ADDING TENSION:

Insert wrench (B4 and B5) on the outside of the TorqueMaster

B5) downwards (counter clockwise for the right side, clockwise for the left side) enough to release the pawl (1s), as shown in FIG. 18.3. Pull down

(counter clockwise for the right side, clockwise for the left side) to add tension to the spring. When desired tension is achieved, re-engage the pawl (1r)

by pushing on it with a finger, ensuring it seats properly in between the teeth of the gear (1t) as shown in FIG 18.2, and then, gently release the wrench

(B4 and B5) (clockwise for the right side, counter clockwise for the left side), until pawl is engaged in the gear. Carefully remove the wrench (B4 and B5)

from gear (1q). In case of TorqueMaster

ADJUSTMENT – RELEASING OF TENSION:

Insert wrench (B4 and B5) on the outside of the TorqueMaster

and B5) downwards (counter clockwise for the right side, clockwise for the left side) enough to release the pawl (1s), as shown in FIG. 18.3. Let wrench

rotate clockwise for the right side, counter clockwise for the left side until desired tension is achieved as shown in FIG. 18.3. Re-engage the pawl (1r) by

pushing on it with a finger, ensuring it seats properly in between the teeth of the gear (1t), as shown in FIG. 18.2, and then, gently release the wrench (B4

and B5) clockwise for the right side, counter clockwise for the left side, until pawl is engaged in the gear. Carefully remove the wrench from gear. In case

of TorqueMaster

with two springs, repeat for opposite side, until desired tension is achieved.

TorqueMaster

springs are designed to provide service life of 10,000 cycles. Springs will need to be replaced in approximately 5 ½ years if you operate

your door 5 times a day.

Door hardware (Hinges, rollers, Counterbalance cables, Track etc.) are designed to provide service life of 40,000 cycles. To obtain a copy of the

counterbalance cable tensile strength documentation, contact your local authorized dealer or manufacturer.

WARNING

DO NOT ATTEMPT TO REPAIR OR SERVICE ANY DAMAGED DOOR YOURSELF. FOR ALL SERVICE

AND REPAIRS, CONTACT AN AUTHORIZED, QUALIFIED DOOR SYSTEM SERVICE

REPRESENTATIVE.

Spring Adjustment (If Required)