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Troubleshooting - Philips SpeechMike Classic Installation And User Manual

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SpeechMike Classic Barcode Installation and User Manual

Troubleshooting

For the latest information not included in the user manual, please refer to the Readme
file. The file can be found on the SpeechMike CD and in the SpeechMike program group
in the Start menu.
If you are using your SpeechMike Classic Barcode with Windows 98 SE, check that all
components are installed properly as follows:
1. Go to the Start menu and select Settings, Control Panel.
2. Double-click the Multimedia icon; ensure that USB audio device is selected for
playback and recording. If the SpeechMike is not available in the Control Panel,
unplug it and reconnect it.
3. Ensure that the following components are installed in the Device Manager:
Under Human Interface Devices:
• USB human interface device
• HID compliant consumer control device
• HID human interface device
Under Keyboards:
• HID-compliant keyboard
Under Universal Serial Bus Controllers:
• Generic USB Hub
• USB composite device
• USB composite device
Under Sound, video and game controllers:
• USB audio device
• USB audio device
Attention:
Using the SpeechMike Classic Barcode together with certain USB hubs on certain PCs
may cause the operating system to freeze during booting.
Workaround: Unplug your SpeechMike before booting and reconnect it afterwards.
To solve this problem, we recommend replacing the USB hub or connecting your
SpeechMike Classic Barcode directly to the USB port of your computer.
Warning
The cable of your SpeechMike can be damaged if it is kinked or if it is pulled or twisted
too much. Please handle the cable carefully to ensure the best possible performance of
your SpeechMike.
If the LEDs and buttons of your SpeechMike Classic Barcode do not work correctly,
refer to the Readme file.
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