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Important — Read This Before Installation
Qualstar Corporation has made every effort to provide quality merchandise.
If the merchandise arrives damaged or has been mishandled, please notify
the delivery company immediately. If the merchandise is defective in any
other way, please follow these instructions.
If this merchandise was purchased from a dealer or other reseller, contact
that dealer or reseller for return instructions.
If this merchandise was purchased directly from Qualstar, please do the
following:
•
Treat the merchandise carefully to assure its suitability for return.
•
Retain all shipping and packing materials. Returned merchandise must be
shipped to Qualstar in the original packing material and carton. If the original
packing material or carton has been damaged, a new set may be requested.
•
Call Qualstar Customer Service at (818) 592-0061 to request a Return
Merchandise Authorization (RMA) number. Returned merchandise will not be
accepted without this number.
•
Clearly identify the outside of the carton and the packing list with the RMA
number.
•
Return the merchandise, including cables, manuals, software and all related
documents to the Qualstar factory.
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