Drobo storage system User Manual page 23

No Drobo Connected Message
If the Drobo Dashboard appears with a message saying "No Drobo is detected. Please check my connections", check to
see if the FireWire 800 or USB 2.0 cable is still connected between your PC and Drobo. Additionally, check to be sure
Drobo is still connected to its power source.
If the USB or FireWire cable is connected and Drobo has power but Drobo Dashboard is not recognizing Drobo, use the
Safely Remove Hardware function to put it into Standby Mode. When the power indicator turns orange, disconnect and
reconnect the power to reboot your Drobo.
If your Drobo is connected to your network via DroboShare, you may encounter this message because DroboShare did
not receive a DHCP-assigned IP address. Most home network routers and modems come with the DHCP server enabled
by default. If this is the case for your network, try to restart your DroboShare while it is connected to your network by
disconnecting and then reconnecting your DroboShare power.
If you do not have a DHCP server on your home network, DroboShare will be assigned its default IP address of
169.254.213.234. You will need to first assign a PC running Drobo Dashboard with an IP address on the same default
network that the DroboShare uses (for example, 169.254.213.10) in order for Drobo Dashboard to detect DroboShare.
Once detected, you can configure the IP address of DroboShare in the DroboShare Settings section.
Related Topics
DroboShare Settings
Troubleshooting
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