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The drivers and Monitor de Red Inalámbrica cannot be installed
Cause: Your PC has an anterior version of a wireless device installed. The following
device will appear:
Solution:
De-install the anterior wireless device version. To obtain the de-installation procedure
of this device, please refer to the device in question's user manual.
Windows cannot detect the USB Adapter
Cause: Connection or installation problems.
Solution:
-
Make sure the USB Adapter is connected correctly to the USB port of your
PC.
-
Make sure the USB ports are enabled in the BIOS of your PC.
-
If an anterior installation has been cancelled, it is possible that the device
is in an inactive state. De-install the device and repeat the installation
process from the beginning as explained in this manual.
The Monitor de Red Inalámbrica shows a very low signal level
Cause: The signal is instable due to obstacles and/or interferences.
Solution:
-
Change the orientation of the antennas, both in the access point and the
USB Adapter. You can try this by slightly moving your laptop towards the
access point.
-
Other electrical equipment within the vicinity can sometimes cause radio
interference, move the USB Adapter away from the access point, cell
phones and metallic elements that could interfere with the wireless
radio signal.
-
If there is a different wireless network within the vicinity, interference
can be caused by the use of the same channel. You can make some home
tests if this problem arise using the Monitor de Red Inalámbrica by
clicking on the tab "Redes Disponibles". If it detects a nearby wireless
network which is using the same channel as yours, change the channel in
your access point or wireless ADSL modem/router (Consult the
corresponding user manual to reconfigure). Once you have changed the
channel, the wireless clients will automatically change and the new
channel selected and the interference problem will cease to exist. It is
also possible that two or more wireless networks exist within the signal
range of your wireless network, in this case it is recommended that the
channels configured are separated by as greater a distance as possible, it
is not good to have the channels in a consecutive order and it is
recommended that the channels are separated by at least 5 channels to
the nearest access point. Refer to the access point's user manual for
channel modification.
USB Adapter
User Manual
Page 39
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