Mitel 5760 VC User Manual
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Mitel 5760 VC User Manual

Mitel 5760 VC User Manual

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Summary of Contents for Mitel 5760 VC

  • Page 1 User’s Guide Release 1.0...
  • Page 2 Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.

  • Page 3: Limited Warranty

    ONE (1) year from the date of receipt. This Limited Warranty shall not apply to any product that in the opinion of Mitel Networks Corporation has not been installed or upgraded according to accompanying documentation from Mitel Networks Corporation or been subject to misuse, misapplication, negligence or accident while in the hands of the purchaser.
  • Page 4 Safety Notice When you use the 5760 VC system, observe the following safety guidelines: Make sure that the voltage of the power supply matches the AC power available at your location: 115V/60Hz in most of North and South America and some Far Eastern countries such as Japan, South Korea and Taiwan.

  • Page 5: Regulatory Notices

    To comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules, only Mitel Networks 5760 Video Conference Appliance original equipment should be used. All cables used to connect the 5760 VC and peripherals must be shielded and grounded. Operation with non-certified accessories or non- shielded cables may result in interference to radio or television reception.

  • Page 6: For Users In Canada

    This precaution may be particularly important in rural areas. CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Mitel Networks 5760 VC User’s Guide...

  • Page 7: Pour Les Utilisateurs Au Canada

    Avertissement L’utilisateur ne doit pas tenter de faire ces reccordements lui-même; il doit avoir recours à un service d’inspection des installations électriques, ou à un électricien, selons le cas. Mitel Networks 5760 VC User’s Guide...

  • Page 8: Declaration Of Conformity

    Israel Tel: +972-9-9590059 Fax: +972-9-9567244 Declare under our sole responsibility that the product: Mitel Networks 5750, 5760 and all associated peripherals manufactured by VCON Ltd. To which this declaration relates is in conformity with the essential requirements specified in Article 3.1 (a) and 3.1 (b) of:...

  • Page 9: Product Names

    RODUCT AMES VCON product names may appear in the customer documentation and in the graphical user interface of this product. Mitel Networks product names correspond to the following VCON product names: VCON product name Mitel Networks product name Media Xchange Manager (MXM)

  • Page 10: About This User's Guide

    Product Names About This User’s Guide This User’s Guide explains how to videoconference with the Mitel Networks ™ 5760 Video Conference Appliance. The chapters emphasize a how-to approach, and include detailed instructions for participating in conferences and getting the most out of the system’s capabilities.
  • Page 11 Chapter 9 Telephony Exchange Functions Description of exchange functions (such as call forwarding, call pickup, call transfer, and inviting additional parties) that are available if the 5760 VC is managed by a Mitel Networks 5700 Voice First Application. Chapter 10...
  • Page 12 Product Names Mitel Networks Technical Support This User Guide was designed to help you use your Mitel Networks Videoconferencing system easily and to enjoy its many features. If a situation occurs that is not covered by the supplied documentation, please request help from our Technical Support channels.

  • Page 13: Table Of Contents

    Technical Support..............xii Welcome to the 5760 Video Conference Appliance 1.1 5760 VC Models ................... 1-1 1.2 5760 VC Features ................. 1-2 1.3 5760 VC System Components .............. 1-3 Package Checklist ................. 1-3 5760 VC Main Unit ................1-5 Remote Control..................1-5 Tabletop Microphone................
  • Page 14 Verifying the Status of a Call ..............3-15 3.4 Ending Videoconferences..............3-15 Network Configuration 4.1 Communication and Network Configuration ........4-1 Location of the 5760 VC ...............4-3 LAN Connection and Registration ............4-4 H.323 Network Registration and Properties..........4-5 ISDN Switch Type ................4-12 ISDN Phone Numbers .................4-13 SPID Numbers..................4-14...
  • Page 15 Inviting Additional Parties to a Videoconference......... 9-8 Simplified Gateway Dialing ..............9-9 Connecting to an MCU Videoconference..........9-9 10 Data and Application Sharing 10.1 Setting Up Data Sharing ..............10-2 10.2 Opening a Data Connection ..............10-3 Mitel Networks 5760 VC User’sGuide...
  • Page 16 Setting Up The 5760 VC A.1 Before Setting Up ................. A-1 A.2 Setting Up the Basic Components............A-1 Single and Dual TV Monitor Configurations........A-1 Basic Mitel Networks 5760 VC User’sConnections ......A-2 Optional Mitel Networks 5760 VC User’sConnections....... A-4 Multi-language Interface Software Upgrade C.1 Running the Upgrade Program.............

  • Page 17: 5760 Vc Models

    ™ operates over both IP and ISDN networks. Designed for small to medium-sized conference rooms, it sits conveniently on top of a TV monitor. The 5760 VC is simple to use and delivers high-quality group system performance. 5760 VC Models...

  • Page 18: 5760 Vc Features

    Participation in Interactive Multicast Using Mitel Networks Interactive Multicast, all parties in the videoconference see and hear the same video, audio, and data sharing. 5760 VC users may temporarily receive the floor, in which their video and audio are seen by the other parties until the floor returns to the session’s controller (Chair).

  • Page 19: 5760 Vc System Components

    Supplied by Mitel Networks” on page 1-6). The software is preinstalled. Package Checklist Before setting up the 5760 VC for the first time (see “Before Setting Up” on page A-1), carefully unpack its package. Check that the listed items are included, in accordance with the supplied product.
  • Page 20 Serial DTE (Lap Link) cable CAB42003 TV S-Video cable CAB72008 TV Composite cable CAB72009 Camera S-Video cable CAB90051 Camera Composite cable CAB72010 AC Power Cord LAN Cross cable CAB42005 Optional Optional 5760 VC User’s Guide Mitel Networks 5760 VC User’s Guide...

  • Page 21: 5760 Vc Main Unit

    NOTE Use alkaline-type batteries in the remote control For more details about the remote control buttons, see “The Remote Control” on page 2-2. Mitel Networks 5760 VC User’s Guide...

  • Page 22: Tabletop Microphone

    6 meters (20 feet) at 360 . The microphone transfers the full range of speaker audio. Optional Accessories Supplied by Mitel Networks The following optional accessories can be connected to the 5760 VC: TV Monitor Consult with your Mitel Networks distributor for recommendations regarding monitors.

  • Page 23: Getting Started

    ETTING TARTED This chapter explains how to operate the 5760 VC and how to make a call. It includes the following sections: Starting the 5760 VC Make sure the system is set up, the TV monitor is on, and the cables are connected properly.

  • Page 24: The Remote Control

    Chapter 2 Getting Started The Remote Control Use the remote control to manage the 5760 VC . Operate the remote control within six meters of the 5760 VC unit. Disconnect call Open Phone Book/ Start call Close dialog box View status...

  • Page 25: 5760 Vc Screens

    Chapter 2 Getting Started 5760 VC Screens The 5760 VC screens provide an efficient videoconferencing environment. The types of elements displayed by the system are: Guide Screen Indicates that the 5760 VC is operational and provides a home screen. <Dial>, <Menu>, <Status> and <Help> are active.

  • Page 26: Navigating In 5760 Vc

    To move along tabs or entries in dialog boxes, press the up and down arrows. To enter a tab or an entry inside a dialog box, press the right arrow. To exit a tab, press the left arrow. Mitel Networks 5760 VC User’s Guide...
  • Page 27 To deselect an option, press the Select button again. É To close a dialog box To apply changes and close the dialog box, press <OK>. -or- To close a dialog box without applying changes, press <Cancel>. Mitewl Networks 5760 VC User’s Guide...

  • Page 28: Entering Data

    Press the Select button to select the character. If you make a mistake, select the DEL button on the on-screen keyboard. Press <OK> to close the keyboard. The characters you selected are entered in the dialog box. Mitel Networks 5760 VC User’s Guide...

  • Page 29: Starting A Videoconference From The Manual Dialer

    To make a LAN call, see “Starting a Videoconference Call over IP (Network Connection)” on page 2-8. To make an ISDN call, see “Starting a Videoconference Call over ISDN Lines” on page 2-9. Mitewl Networks 5760 VC User’s Guide...

  • Page 30: Starting A Videoconference Call Over Ip (Network Connection)

    Example: HeadOffice User Number Example: 102 Navigate to the Bandwidth value and press the right arrow button until the maximum bandwidth that you want for this call appears. Press <Dial> to dial the number. Mitel Networks 5760 VC User’s Guide...

  • Page 31: Starting A Videoconference Call Over Isdn Lines

    To dial ISDN numbers Enter the ISDN numbers. — If you have a 5760 VC Model 1, you can dial up to two channels. — If you have a 5760 VC Model 3, you can dial up to six channels.
  • Page 32 Enter ISDN bandwidth number Bonding selected Manual Dialing Through ISDN Lines with Bonding Bandwidth Press the right arrow key until the maximum bandwidth that you want for calls with Bonding appears. 2-10 Mitel Networks 5760 VC User’s Guide...

  • Page 33: Shutting Down The 5760 Vc

    Chapter 2 Getting Started Shutting Down the 5760 VC É To shut down the 5760 VC Press the Power button on the rear of the 5760 VC. Power button Mitewl Networks 5760 VC User’s Guide 2-11...

  • Page 35: Videoconferencing Basics

    You can accept and reject incoming calls manually, or answer them automatically. Manually Answering Calls When there is an incoming call, the 5760 VC rings. A message, including the caller’s station name or address, asks if you want to accept the call.

  • Page 36: Automatic Answer

    Automatic Answer If Automatic Answer is selected, a message appears when 5760 VC begins to connect an incoming call. The 5760 VC continues to connect the call as described in the Accepting Call Manually procedure in the previous section. Incoming Call is Automatically Answered É...

  • Page 37: Adding New Phone Book Entries

    (an entry for the contact’s ISDN numbers, another entry for the contact’s LAN IP address, and so on). To create a LAN entry, see “LAN Entries” on page 3-4. To create an ISDN entry, see “ISDN Entries” on page 3-5. Mitel Networks 5760 VC User’s Guide...

  • Page 38: Lan Entries

    LAN tab Enter a name Enter an IP address, DNS name, or User Number Press the right arrow button to select the maximum bandwidth Select to place entry in Speed Dial list. New LAN Entry Mitel Networks 5760 VC User’s Guide...

  • Page 39: Isdn Entries

    Select if you want this entry to appear in the Speed Dial list, with the shown entry number. See “Starting Videoconferences from the Speed Dial list” on page 3-11. Press <OK> to add the entry and close the dialog box. Mitel Networks 5760 VC User’s Guide...
  • Page 40 Select dialing options Select to place entry in Speed Dial list. New Entry - ISDN, Model 3 Press the right arrow button to select the maximum bandwidth Bonding selected New Entry - ISDN with Bonding Mitel Networks 5760 VC User’s Guide...

  • Page 41: Editing And Deleting Phone Book Entries

    To delete an entry Navigate to the Phone Book entry. Press the blue DELETE SoftKey. A message appears to confirm the deletion. Delete Entry Confirmation Press <OK> to delete the entry and close the dialog box. Mitel Networks 5760 VC User’s Guide...

  • Page 42: Starting Videoconferences

    Starting Videoconferences by Redialing. Dialing Options - LAN Address Types The following table defines the network address types supported by the 5760 VC. Enter one of these address types in the LAN Manual Dial dialog box or in a LAN - New Entry dialog box of the Phone Book.

  • Page 43: Dialing Options - Isdn Dialing Types

    Chapter 3 Videoconferencing Basics Dialing Options - ISDN Dialing Types The 5760 VC supports various methods of connecting ISDN calls. These dialing methods are available to any 5760 VC unit with ISDN BRI lines. Dialing Type Explanation Advantages Enter the destination ISDN...

  • Page 44: Starting Videoconferences From The Phone Book

    Bandwidth The bandwidth listed below the dialog box shows the maximum bandwidth setting for the selected entry. Press <Dial>. The 5760 VC dials the number. If you press <OK> instead of <Dial>, the Phone Book closes without dialing the number.

  • Page 45: Starting Videoconferences From The Speed Dial List

    É To add an entry to the Speed Dial In the New Entry or Edit Entry dialog boxes, select Speed Dial. Speed Dial Selected Mitel Networks 5760 VC User’s Guide 3-11...
  • Page 46 Press <OK>. The entry is deleted from the Speed Dial list (the Phone Book entry is not affected). -or- Navigate to a Phone Book entry. Press the green EDIT SoftKey. The Edit LAN or ISDN Entry dialog box opens. Deselect Speed Dial. 3-12 Mitel Networks 5760 VC User’s Guide...

  • Page 47: Starting Videoconferences By Redialing

    Chapter 3 Videoconferencing Basics Starting Videoconferences by Redialing The 5760 VC provides shortcuts for redialing the last dialed number. Redial shortcuts are available: From the Speed Dial screen, press <0> (zero) or #. From the Phone Book, press the yellow REDIAL SoftKey.
  • Page 48 H.320 (ISDN) and H.323 (IP). LAN tab Enter the service access number (9) and then the 1st ISDN number Press the right arrow button to select the maximum bandwidth 3-14 Mitel Networks 5760 VC User’s Guide...

  • Page 49: Verifying The Status Of A Call

    Press <Hang up>. A message appears, asking for confirmation. Hang Up Confirmation Message Press <Hang up> again or <OK>. The videoconference is terminated. To cancel the Hang up command and continue the videoconference, press <Cancel> in response to the confirmation message. Mitel Networks 5760 VC User’s Guide 3-15...

  • Page 51: Network Configuration

    ETWORK ONFIGURATION This chapter explains how to set up the 5760 VC to operate with your network connections. Network options may be edited at any time, from the 5760 VC, from a remote station through a web browser (see “Network Configuration” on page 11-5), or from the 5700 VFA.
  • Page 52 See page 4-13. See page 4-14. Press <OK> to apply the changes and close the dialog box. A message states that the 5760 VC will restart in a few seconds. After restarting, the changed properties are in effect. -or- Press the left arrow key to navigate to another tab.

  • Page 53: Location Of The 5760 Vc

    Chapter 4 Network Configuration Location of the 5760 VC In the Location tab, enter the Station Name of the 5760 VC. Station Name The Station Name is the identification of the 5760 VC on the connected network. Consult with the system administrator before modifying this box.

  • Page 54: Lan Connection And Registration

    Chapter 4 Network Configuration LAN Connection and Registration In the LAN tab, enter the 5760 VC’s address and information about its connection to the LAN (Local Area Network). Obtain IP Auto Select to enable the 5760 VC to receive its network configuration from the LAN’s DHCP server and enter it...

  • Page 55: H.323 Network Registration And Properties

    LAN or WAN. The 5760 VC supports registration with the 5700 VFA and with third-party H.323 Gatekeepers. The following table lists the services that 5760 VC receives if it registers with an 5700 VFA or with a third-party H.323 Gatekeeper: Services 5700 VFA H.323...
  • Page 56 Chapter 4 Network Configuration In the H.323 tab, choose to register the 5760 VC in a 5700 VFA or in an H.323 Gatekeeper. None; To register with the 5700 VFA or a Gatekeeper, select the Gatekeeper; appropriate option. Select None to operate the 5760 VC 5700 VFA outside of the control of one of these devices.
  • Page 57 Chapter 4 Network Configuration Select if 5760 VC registers with an Enter the addresses of the external 5700 VFA, third-party Gatekeeper, or network server(s) (5700 VFA, operates independent of a Gatekeeper, or NAT server) that management system. provide management and H.323 services to the 5760 VC.
  • Page 58 Chapter 4 Network Configuration Automatic Video Transmission Adjustment The H.323 tab also includes options that enable 5760 VC to preserve optimum transmission quality automatically, according to current network conditions (for example, available bandwidth). Enable Lip Select this option to synchronize the audio and video of a Synchronization LAN conversation.
  • Page 59 The QoS Properties dialog box contains properties for controlling the type of Quality of Service that will be used for transmitting packets from the 5760 VC. A password is required to open this dialog box, and we recommend that only system administrators with knowledge of QoS make any changes, if required.
  • Page 60 QoS features continue to operate during the entire call. Audio packets should receive a higher priority than video packets, as a meeting can continue without video, but not without audio. 4-10 Mitel Networks 5760 VC User’s Guide...
  • Page 61 Forward Class 3 Low Drop 011100 Forward Class 3 Mid Drop 011110 Forward Class 3 High Drop 100010 Forward Class 4 Low Drop 100100 Forward Class 4 Mid Drop 100110 Forward Class 4 High Drop Mitel Networks 5760 VC User’s Guide 4-11...

  • Page 62: Isdn Switch Type

    Chapter 4 Network Configuration ISDN Switch Type The Switch tab is available only in 5760 VC systems that support videoconferencing over ISDN lines. In the Switch tab, select the ISDN switch type that is used in your region. If you selected switch type AT&T 5ESS or National ISDN 1, your system may also have a SPID (Service Profile Identifier) number.

  • Page 63: Isdn Phone Numbers

    Chapter 4 Network Configuration ISDN Phone Numbers In the Numbers tab, enter the 5760 VC’s ISDN Numbers. — If you have Model 1 (1 BRI), enter 1-2 ISDN Numbers. — If you have Model 3 (3 BRI), enter 1-6 ISDN Numbers, depending on whether you have 1, 2, or 3 BRI lines installed.

  • Page 64: Spid Numbers

    Enter the SPID number for each corresponding ISDN line. Entering SPID Numbers for 3-BRI Testing Network Configuration After you configure the Set Network dialogs and restart 5760 VC, you can check that the changes that you made were applied. É...

  • Page 65: Lan Status

    The LAN Status dialog box informs you if your 5760 VC is connected with the local LAN and if the 5760 VC is registered with a Gatekeeper and/or an 5700 VFA. Check that the IP Address displayed is the one that you set or received for the system.

  • Page 66: Isdn Status

    Chapter 4 Network Configuration ISDN Status The ISDN Status dialog box informs you if your 5760 VC is connected to the ISDN lines defined in the system’s configuration. Checking 5760 VC is checking the line. Wait until the status changes.

  • Page 67: Video And Audio Adjustments

    Some of these adjustments should be made before entering into a videoconference; others are available only during a call. Adjusting the Video To customize the 5760 VC’s video transmission and display, you can control and adjust the following: Camera Color Settings – adjust the brightness, color, contrast and hue.
  • Page 68 Press <OK> to save the settings and close the dialog box. To increase the setting, press the right arrow key. To decrease the setting, press the left arrow key. To navigate among the settings, press the up and down arrows. Mitel Networks 5760 VC User’s Guide...

  • Page 69: Monitor Configurations

    Chapter 5 Video and Audio Adjustments Monitor Configurations The 5760 VC supports the use of two monitors to display both parties on full screens during videoconferences. An S-Video TV monitor displays remote video and a Composite TV monitor displays local video. This configuration is called Dual Monitor.

  • Page 70: Selecting The Current Camera

    (if Far End Camera control is enabled). Main camera is selected. Press the left or right arrow buttons to switch between the local video sources (up to four): Mitel Networks 5760 VC User’s Guide...
  • Page 71 Press the left or right arrow buttons to switch between the remote video sources. Press <OK> to select the highlighted camera (and the selected Local camera) and close the dialog box. Mitel Networks 5760 VC User’s Guide...

  • Page 72: Controlling The Camera

    Chapter 5 Video and Audio Adjustments Controlling the Camera You can position the 5760 VC’s main camera at any time, either prior to or during a call. You can pan, tilt, and zoom the camera every time you want to change the local display, or you can save preset positions.
  • Page 73 É To enable the remote party to control your 5760 VC’s camera Press <Menu>. The Main Menu opens. Select Video. Select Video. In the Set Video dialog box, select Camera Control by Far End.

  • Page 74: Display Modes

    Press the red MOVE PIP SoftKey. Press the red SoftKey to move the PIP to a different location The Move PIP direction guide appears. Press the arrow buttons until you are satisfied with the PIP position. Mitel Networks 5760 VC User’s Guide...
  • Page 75 To mute the video Press <Mute Video>. An animated icon at the bottom of the screen indicates that the outgoing video is frozen. Video Muted Icon É To unmute the video Press <Mute Video> again. Mitel Networks 5760 VC User’s Guide...

  • Page 76: Sending And Requesting Still Images

    Press <OK> to view the image. See “Display Image” on page 11-7 for instructions on saving received still images through the web server. 5-10 Mitel Networks 5760 VC User’s Guide...

  • Page 77: Adjusting Quality Of Lan Calls

    Chapter 5 Video and Audio Adjustments Adjusting Quality of LAN Calls The 5760 VC can automatically adjust its video and audio for dynamic IP bandwidth. However, you may want to adjust the quality-control mechanisms yourself if you experience the following problems: Parts of the video are covered with blocks (low quantization control).
  • Page 78 — For best results, start the sliders at one end and gradually adjust them. — To reset the default values, press the red RESET SoftKey. Press <OK> to apply the changes and close the sliders. 5-12 Mitel Networks 5760 VC User’s Guide...

  • Page 79: Adjusting The Audio

    Chapter 5 Video and Audio Adjustments Adjusting the Audio The 5760 VC supports various and powerful audio features: Increasing, decreasing or muting the volume of incoming and outgoing audio Switching between different local microphones and other audio sources Setting VCR mixing options...

  • Page 80: Choosing A Microphone

    Choosing a Microphone If you connected a mixer or a second microphone to the VCR AUD IN connector on the 5760 VC (see “Optional Mitel Networks 5760 VC User’sConnections” on page A-4 for details), choose which audio source to use.

  • Page 81: Setting Mixing Options

    Select the current audio source. Setting Mixing Options Mixing options determine how the audio from a VCR connected to the 5760 VC is mixed and sent to the remote party or recorded to a VCR cassette. É To set up mixing In the Set Audio dialog box, select the appropriate VCR Audio Mix option.
  • Page 82 Chapter 5 Video and Audio Adjustments Press <OK> to apply the changes and close the dialog box, or go on to the next procedure to select audio options for special room environments. Select an audio mixing option. 5-16 Mitel Networks 5760 VC User’s Guide...

  • Page 83: Setting Audio Options For Special Environments

    Chapter 5 Video and Audio Adjustments Setting Audio Options for Special Environments The 5760 VC supports advanced features that improve audio quality for different types of videoconferencing environments. É To set audio options for special environments In the Set Audio dialog box, select the audio control features you want.

  • Page 85: Video Over Ip

    IDEO OVER Mitel Networks provides quality videoconferencing products which conform to the H.323 recommendation for network communications over IP, set by the ITU-T. This chapter summarizes the H.323 Recommendation, its equipment and services, and describes the roles and uses of the different components of an H.323 Video over IP solution.

  • Page 86: Packet Based

    While packet-based endpoints connect to the existing network at the office, ISDN-based endpoints require separate installations for each. Only IP can integrate interactive and streaming video into a single solution, such as VCON’s Interactive Multicast. Mitel Networks 5760 VC User’s Guide...

  • Page 87: Conferencing Systems

    Chapter 6 Video over IP Conferencing Systems Starting with the simplest of Video over IP scenarios, we have two conferencing systems (such as the Mitel Networks 5750 Desktop Video Appliance) and an IP- network segment. 5750 DV Professional 5750 DV Standard The IP LAN (Local Area Network) may carry traffic of more conferencing systems, such as non-Mitel Networks systems, group conferencing systems, etc.
  • Page 88 Chapter 6 Video over IP Mitel Networks conferencing systems provide end-to-end delivery over IP networks. In the following application example, a corporate LAN using Mitel Networks systems is connected through a router to a service provider, which provides connectivity over IP to remote videoconferencing sites such as subsidiaries and employees’...

  • Page 89: Multipoint Conference Units (Mcus)

    Activated Switching) or a composite screen of all active participants (Continuous Presence). For non-Mitel Networks endpoints, the MCU is the only available solution for fully interactive multiparty video meetings. Mitel Networks offers an affordable software solution for multiparty conferences: Interactive Multicast. If your system does not support it, and you want to add it, contact your local Mitel Networks distributor.

  • Page 90: Gatekeepers

    User Numbers and Names are static. They do not change, as long as a system remains registered with the same Gatekeeper. IP addresses are usually dynamic; they may change without notification. Ask your system administrator for your User Number and Name. Mitel Networks 5760 VC User’s Guide...

  • Page 91: Gateways

    Gateway is used to enable communication between H.323 (IP) and H.320 (ISDN) systems. To call an ISDN number from an IP endpoint, you dial the Gateway’s service number and then the ISDN number. Consult with your system administrator. Mitel Networks 5760 VC User’s Guide...

  • Page 92: 5700 Voice First Application

    Per endpoint/resource usage - Controls the usage of bandwidth within minimum and maximum permitted limits, allocates default bandwidth, and permits a maximum number of simultaneous sessions. Multicast sessions - Controls and allocates available bandwidth during Interactive Multicast videoconferences. Mitel Networks 5760 VC User’s Guide...
  • Page 93 For more information about the 5700 VFA, please see the Mitel Networks 5700 Voice First Application Administrator’s Guide and Endpoint’s Guide. Mitel Networks 5760 VC User’s Guide...

  • Page 95: Multi-Party Conferencing With Interactive Multicast

    Multicast video meetings over a Local Area Network (LAN), in which the Chair and all Participants may be seen and heard during the duration of the meeting. The 5760 VC IP can join an Interactive Multicast as a Participant - Participant functions are available.

  • Page 96: Participating In An Interactive Multicast

    These actions are available through the Multicast SoftKey menu at the top of the screen. Softkey functions available to the Participant Indicates whose video and audio is sent to all parties in the meeting Multicast Viewer Screen Mitel Networks 5760 VC User’s Guide...

  • Page 97: Requesting The Floor

    If necessary, press <Multipoint> to display the Multicast SoftKey menu Press the red RET. FLOOR SoftKey. Your video and audio are replaced on the screens of the other Participants by the Chair. Press the red Softkey to return the floor Participant Has Floor Mitel Networks 5760 VC User’s Guide...

  • Page 98: Sending A Message To The Chair

    After entering your message through the keyboard, press <OK> to display the message in the message box. To send the message to the Chair, press <OK> again. Mitel Networks 5760 VC User’s Guide...
  • Page 99 Check that the message is written correctly. If you want to write again, press the blue CLEAR TEXT SoftKey to remove it. Then, repeat steps 2 and 3. Press OK again to send the message. The Chair sees your message. Mitel Networks 5760 VC User’s Guide...

  • Page 101: Multi-Party Videoconferencing Through An Mcu

    The 5760 VC supports both H.320 and H.323 MCUs. If you engage in a multipoint call over the LAN (contact an MCU’s IP address), the MCU managing the videoconference is an H.323 MCU.

  • Page 102: Joining An Mcu Videoconference

    MCU with your scheduled videoconference. É To join a multi-party videoconference Dial the MCU’s IP address or ISDN numbers either from the Phone Book or manually. Mitel Networks 5760 VC User’s Guide...

  • Page 103: Managing The Mcu Videoconference

    The Chair can force one party’s video to be broadcast to all the participants. A Chair Force overrides Continuous Presence, Voice-Activated Switching, and Participant View. Various MCU brands have different session management designs. The display you receive from your MCU may differ from those shown here. Mitel Networks 5760 VC User’s Guide...

  • Page 104: Multi-Party Videoconference Management In H.320 Mcus

    Dial the H.320 MCU to connect to the conference. Press <Multipoint> to display the MCU screen. It contains the Participants List, and your station is the first displayed name. Available SoftKey functions List of multipoint conference parties MCU Dialog Mitel Networks 5760 VC User’s Guide...
  • Page 105 Press the yellow CHAIRMAN REQUEST SoftKey. If no one else is currently the Chair, the MCU gives you the role. The SoftKey Guide changes from Participant options to Chair controls (see “Chair Controls” on page 8-6). Mitel Networks 5760 VC User’s Guide...
  • Page 106 Press the red FORCE VIDEO SoftKey. Everyone sees the full-screen video of the selected participant. A participant can Select Video of another party after you force a video, but if you force a video again, you override the participant’s Select Video command. Mitel Networks 5760 VC User’s Guide...
  • Page 107 Continuous Presence or Voice-Activated Switching, according to the default capabilities of the MCU. É To return control of the session to the MCU Press the yellow CHAIRMAN RELINQUISH SoftKey. The SoftKey Guide changes from Chair controls to Participant options. Mitel Networks 5760 VC User’s Guide...

  • Page 109: Telephony Exchange Functions

    ELEPHONY XCHANGE UNCTIONS If your 5760 VC is registered and managed by a 5700 VFA, call exchange functions are available: • Login to the 5700 VFA • Calling Other Registered Users • Call Forward • Call Pickup • Call Transfer •...

  • Page 110: Registering To The 5700 Vfa

    Chapter 9 Telephony Exchange Functions Registering to the 5700 VFA To register the 5760 VC with an 5700 VF, you must enter its address in the Network Configuration. Consult with your system administrator. É To log in to the 5700 VF Press <Menu>.

  • Page 111: Calling Other Registered Users

    Another service that users receive is address translation. 5700 VFA-registered users can use the regular Gatekeeper H.323 Alias, which you choose for yourself when you configure your 5760 VC. The 5700 VF assigns every registered user a new User Number, to ensure that every user has a unique number.

  • Page 112: Call Exchange Services

    Gateway Dialing for IP-to-ISDN Call Forward If Call Forward is activated for the 5760 VC, the 5700 VFA forwards calls to another specific user if you are unable to answer. The Call Forward settings for the 5760 VC may be done by both the administrator or you. The last changes, regardless of who made them, are valid.
  • Page 113 *71* (or other code number) Unconditional forwarding *72* (or other code number) After dialing, a “Call Rejected” message appears. However, the request is accepted by the 5760 VC if the directory number is valid. Mitel Networks 5760 VC User’s Guide...

  • Page 114: Call Pickup

    Permission specifically for the other users by the administrator in the 5700 VFA Administrator application. In 5760 VC, you must enter a function code in order to pick up calls for other users. This code may either be the default or defined by the administrator.

  • Page 115: Call Transfer

    Using the Call Transfer feature, you can transfer an open videoconference from the 5760 VC to another party. As a result, the videoconference will continue between your original remote party and the party to which you transferred the call. 5760 VC will be disconnected from the call.

  • Page 116: Inviting Additional Parties To A Videoconference

    The Invite command lets you “invite and join” additional parties into an “ad-hoc multipoint videoconference.” During an open videoconference between two parties, 5760 VC provides an Invite button for calling the additional parties. The Invite function is only available if your 5700 VFA is registered with a 5700 VFA.

  • Page 117: Simplified Gateway Dialing

    Chapter 9 Telephony Exchange Functions Simplified Gateway Dialing If 5760 VC is logged into an 5700 VFA, simplified gateway dialing is available for starting a videoconference through a LAN connection to an ISDN destination. The default function code for starting a call through a gateway is 9. The system administrator may change this code, if necessary (see the Mitel Networks 5700 Voice First Application Administrator’s Guide).

  • Page 119: Data And Application Sharing

    5760 VC applies the requirements of the ITU-T T.120 (User Data Transmission Using a Multi-Layer Protocol) standard for data conferencing. T.120 defines the use of protocols and services for performing a number of data sharing applications, covering a large number of possible complexities.

  • Page 120: Setting Up Data Sharing

    Chapter 10 Data and Application Sharing 10.1 Setting Up Data Sharing Data sharing involves four systems: • The local and remote 5760 VC units • Personal computers (with VGA monitor) or laptops running NetMeeting 3.01 and the data or applications to be shared. É...

  • Page 121: Opening A Data Connection

    If not, select the correct one. 10.2 Opening a Data Connection To open a data connection, two 5760 VC units must be in an open videoconference over ISDN lines AND NetMeeting 3.01 must be running on both parties’ computers.
  • Page 122 Chapter 10 Data and Application Sharing É To close the data connection In the 5760 VC Data Utility, click Hang Up (when offline, this is the Call button). Click to open a data connection. When online, this button switches to Hang Up. Click Hang Up to close the connection.

  • Page 123: Web-Based Remote Management

    EMOTE ANAGEMENT The 5760 VC contains an embedded web server. You can access the 5760 VC server through a web browser on a remote PC. This powerful feature offers management capabilities that are otherwise not available to a non-PC set-top system.
  • Page 124 É To use the web-based management applets Do one of the following: — If you are managing the 5760 VC from a 5700 VFA application, right-click the 5760 VC system item in the application and select the appropriate option. — If the remote PC is not running an 5700 VFA, open Internet Explorer 5.0.
  • Page 125 Chapter 11 Web-Based Remote Management Microsoft Internet Explorer Security Warning You may choose to select Always trust content from Mitel Networks. If you select this checkbox, these warnings will not appear again. The web-based management entry page appears. Click Yes to close each request message. The main page of the management program opens, directly connecting you to the 5760 VC system.
  • Page 126 See page 11-9. Main Page of Web-Based Management Any changes that you make to the configuration of the 5760 VC system take effect after the system is restarted. The user does not receive notification from the system that a change has been made.

  • Page 127: Web-Based Management Features

    • ISDN - Switch type, ISDN numbers, and SPID numbers (if active for this switch). Changes take effect on the 5760 VC after it is restarted. É To view or modify network configuration of the 5760 VC On the left side of the screen, click Configuration and then click an option (LAN, H.323, or ISDN):...

  • Page 128: Phone Book

    5760 VC itself. Phone Book Backup You can save the 5760 VC’s Phone Book to a diskette or to another location on your organization’s network. This stored version serves as an emergency backup and as a base list to share with other systems.

  • Page 129: Display Image

    Chapter 11 Web-Based Remote Management Phone Book Import You can overwrite the current Phone Book with one taken from a 5760 VC or from a MediaConnect 6000 system. É To overwrite an existing Phone Book on a 5760 VC system Click SOURCE and browse to the Phone Book you have stored (filename will have a *.bin extension).
  • Page 130 Chapter 11 Web-Based Remote Management If 5760 VC did not receive a still image at any time before you opened the Display Image page, the web server continuously searches for one. If an image is not displayed after 1 minute, choose another management feature or exit from the browser.

  • Page 131: Status Monitoring

    Status information may be monitored if the 5760 VC is currently in a call or idle. The status of the 5760 VC’s connection(s) over the LAN (IP) or ISDN may be viewed. Each Status dialog box displays the same properties as the corresponding dialog boxes of the 5760 VC unit.

  • Page 133: Troubleshooting

    Technical Support channels. É To request technical support Contact your local Mitel Networks distributor, and request assistance from its technical support department. The solutions in this chapter are grouped by the type of equipment affected by the oversight or failure.
  • Page 134 Select ERASE PBK to delete the Phone Select SET DFLT to restore the Book. Use this if the Phone Book is not factory-set defaults for the system usuable and then recreate it or load a previously backed-up Phone Book. 12-2 Mitel Networks 5760 VC User’s Guide...
  • Page 135 You can restore the factory-set defaults for the system, by pressing the blue SET DFLT SoftKey. A confirmation message appears. Click OK if you are sure you want to cancel all changes made to the 5760 VC options and settings and restore the original defaults. The 5760 VC restarts.

  • Page 136: Main Unit And Standard Accessories

    Press <Volume> and make sure that the volume level or they can’t hear of the 5760 VC is audible. you. Verify that the microphones and TV monitors on both the local and remote sides are connected properly and securely.

  • Page 137: Ip Network

    You dial over IP and it Verify with the system administrator that the does not connect. 5760 VC has an IP Address and is registered with the LAN segment. Verify that the remote party is registered with the same or a neighboring Gatekeeper.

  • Page 138: Isdn Network

    If the remote system is a Mitel Networks system, then call without Bonding. If this is unsuccessful, call using Instant All. If the remote system is not a Mitel Networks system, verify that they can receive a call using the H.320 standard.

  • Page 139: Data Sharing

    Verify that the serial DTE cable is connected to data connection with the the 5760 VC unit’s DATA port. other party are In the 5760 VC Data Utility, open the Settings unsuccessful. menu, click Ports, and change the COM port. Close NetMeeting and 5760 VC Data Utility, and then reopen them.

  • Page 141: A Setting Up The 5760 Vc

    This chapter explains how to set up the 5760 VC and connect accessories. Before Setting Up Before setting up the 5760 VC, make sure you have the necessary components (see “Package Checklist” on page 1-3). If anything is damaged or missing, contact your local Mitel Networks distributor.

  • Page 142: Basic Mitel Networks 5760 Vc User'sconnections

    Appendix A Setting Up The 5760 VC Basic Mitel Networks 5760 VC User’sConnections These two pages show the connections between the 5760 VC and basic accessories: Monitor Microphone ISDN Power outlet CAB72009 CAB72008 Mitel Networks 5760 VC User’s Guide...
  • Page 143 Appendix A Setting Up The 5760 VC CAB42001 to outlet ISDN CABLES - CAB42001 1, 2, or 3 Mitel Networks 5760 VC User’s Guide...

  • Page 144: Optional Mitel Networks 5760 Vc User'sconnections

    Appendix A Setting Up The 5760 VC Optional Mitel Networks 5760 VC User’sConnections The illustration below shows the optional connections supported by the 5760 VC. CAB72010 CAB90051 2nd Camera Cables VCR Cables Mitel Networks 5760 VC User’s Guide...
  • Page 145 Appendix A Setting Up The 5760 VC É To connect a VCR to the Main Unit Obtain the cables supplied with the VCR. Connect the top three cables for Playback. Connect the bottom three cables for Record. É To connect an optional camera Connect the appropriate cable, either CAB72010 or CAB90051, according to the capabilities of the camera.

  • Page 147: B Multi-Language Interface

    Press <Menu>. The main Menu opens. Select Options. Select Options. Navigate to the Lang. tab. Select the language you want and then click OK. The 5760 VC application’s interface then appears in the language you chose. Navigate to the Lang. tab.

  • Page 149: C Software Upgrade

    This chapter explains how to upgrade your 5760 VC to the latest software version. The utility is called the 5760 VC Upgrade program, and is run from a remote PC. The latest software version is supplied by your local Mitel Networks distributor.

  • Page 150: Running The Upgrade Program

    Mitel Networks distributor, browse and open the upgrade.exe file. The upgrade program starts. 5760 VC Upgrade Program Window on the Remote PC 2. To see the IP address of the Mitel 2. In the IP Address box in the 5760...
  • Page 151 Version Update Progress Bar on the 5760 VC TV Monitor CAUTION The entire procedure takes about 30 minutes. During the upgrade, the remote PC will not respond to other programs. Do not restart 5760 VC until the upgrade process is complete!

  • Page 152: Applying The New Upgrade

    Guide Post-Upgrade procedures. Screen opened. CAUTION If you do not press <OK> now on the Mitel Networks 5760 VC unit, the system will restart in Installer Mode (see “Installer Mode” on page C-5). Mitel Networks 5760 VC User’s Guide...

  • Page 153: Post-Upgrade Procedures

    After you press the OK button on the remote control, a message appears on the TV monitor. Do not turn off, restart, or use 5760 VC at this point. Wait a few minutes until the next message appears. 5760 VC then restarts itself and runs through the usual opening process. Wait until the Guide Screen (see “5760 VC Screens”...

  • Page 154: Software Key Upgrade

    Rerun the upgrade process from the 5760 VC Upgrade Program. Be sure to enter the correct IP address for the 5760 VC. Software Key Upgrade To upgrade from Mitel Networks 5760 VC Model 1 to Model 3, contact your local reseller for details on purchasing a software key. É...

  • Page 155: Index

    Phone Book entry 3-3 to 3-6 manual dialing 2-10 adding Speed Dial entry 3-4, 3-5, 3-6, Best-Effort method 3-11 Bonding 2-9, 2-10, 3-5, 3-6, 3-9, 12-6 ad-hoc videoconference 2-3, 4-13 ADJUST SoftKey 5-12 brightness adjusting Mitel Networks 5760 VC User’s Guide Ix-1...
  • Page 156 11-7 optional connections displaying still images in Web browser second camera 12-4, A-5 11-7, 11-8 Continuous Presence 6-5, 8-3, 9-8 contrast domain COPY SoftKey 2-10, 3-5, 3-6, 4-13 name 2-8, 3-4, 3-8, 4-3 Ix-2 Mitel Networks 5760 VC User’s Guide...
  • Page 157 4-4, 11-2, 12-5, C-2, gateway default 3-13, 4-4 IP address 5700 VFA LAN to ISDN call 3-14, 6-7, 9-9 IP Precedence Guide Screen 2-1, 2-3, 12-4, 12-5, 12-6, IP Precedence values 4-11 ISDN Mitel Networks 5760 VC User’s Guide Ix-3...
  • Page 158 2-1, 5-4, 5-8, A-1 viewing Participant 8-3, 8-5, 8-6 Location network properties 4-3, 12-5 Multipoint Control Unit. See MCU logging in to 5700 VF multipoint. See multi-party loopback test 12-6 videoconferencing Ix-4 Mitel Networks 5760 VC User’s Guide...
  • Page 159 QoS SoftKey Options properties, accessing 3-2, 11-1, Quality of Service. See QoS quantization, setting 5-12 PacketAssist™ Architecture 1-2, 4-9 receiving call packet-based network 6-1, 6-2 REDIAL SoftKey 3-13 Pan/Tilt/Zoom. See PTZ camera redialing 3-13 Mitel Networks 5760 VC User’s Guide Ix-5...
  • Page 160 SET DFLT SoftKey 12-3 starting videoconference 3-11, 3-12, setting Bandwidth 3-13 Bonding call 2-10, 3-5, 3-14, 9-9 SPID (Service Profile Identifier) 4-12, ISDN Phone Book entry 4-14, 11-5, 12-7 LAN Phone Book entry Ix-6 Mitel Networks 5760 VC User’s Guide...
  • Page 161 TRANS. SoftKey transferring calls ending 3-15 transferring files 10-3 Interactive Multicast. See Interactive troubleshooting 12-1 to 12-7 Multicast TV monitor 1-iv, 1-3, 1-6, 5-3, 11-7, over ISDN 12-4, A-1 over LAN (IP) receiving Mitel Networks 5760 VC User’s Guide Ix-7...
  • Page 162 1-3, videoconferencing 11-1, C-1 multi-party 6-5, 8-1 to 8-7, 9-8 Whiteboard 10-3 over LAN WINS server 4-3, 4-4 View Active Keys viewing Participant, multi-party videoconferencing 8-3, 8-5, 8-6 zone Voice-Activated Switching 6-5, 8-3, Ix-8 Mitel Networks 5760 VC User’s Guide...

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