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Some Dial Plan Examples ( II )
Dial Extension (IVR) Examples
Interactive Video Response (IVR), also called
extension dial-in, is an automated answering
system that directs the call to the IP endpoint
indicated by the caller. The caller uses
telephone tones (DTMF) to enter the H.323/
SIP alias or extension.
An example shall be provided:
1.
An endpoint user calls a Dial Extension
service number.
2.
The Video Portal activates the
Welcome
picture and sound.
3.
The endpoint user enters the extension
(H.323/SIP alias) followed by the # (pound-
sign) to indicate end of number.
4.
The Video Portal starts to call the endpoint
and the
Connecting
picture and sound are
activated.
5.
When the call is connected audio and video
are transmitted through the Video Portal.
Table of
Trademarks &
Patents &
Contents
Copyright
Disclaimers
D 14074.03
10.2007
Example 3: H.323 to H.323 IVR
Entry details: Enabled:
Check
Name:
H.323–H.323-IVR
Net Type:
H.323
Prefix:
123478
Suffix:
Service Type:
Dial Extension
Arguments:
Net Type:
H.323
A V Mode:
Auto
Prefix:
Suffix:
When dialing number 123478 on an H323 Endpoint, one is connected to
an IVR service, from which an H323 endpoint number can be entered.
Safety/
To Get You
Using the
Environmental
Up and Going
Video Portal
Dial Extension (IVR) Dial Plan Examples
Example 4: H.323 to SIP IVR
Entry details: Enabled:
Suffix:
Arguments:
Prefix:
Suffix:
When dialing number 1234790 on an H323 Endpoint, one is
connected to <UserInputNumber@SIP_Proxy_Address or Registrar_
Address>, where UserInputNumber is the number keyed in by the user
from within the IVR menu.
Viewing the
Configuring
Maintenance
System Status
the Video Portal
40
TANDBERG
TANDBERG
Check
Name:
H.323–SIP-IVR
Net type:
H.323
Prefix:
1234790
Service type:
Dial Extension
Net Type:
SIP
A V Mode:
Auto
@<SIP_Proxy_Address or Registrar_Address>
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