TANDBERG T150 MXP User Manual
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TANDBERG T150 MXP User Manual

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User Manual

Software version L3.0
D13640.03
This document is not to be reproduced in whole or in part without permission in writing from:

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Summary of Contents for TANDBERG T150 MXP

  • Page 1: User Manual

    User Manual Software version L3.0 D13640.03 This document is not to be reproduced in whole or in part without permission in writing from:...

  • Page 2: Trademarks And Copyright

    The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG...

  • Page 3: Environmental Issues

    Our products are low energy consuming products. Waste handling No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts.

  • Page 4: Operator Safety Summary

    D1364003 T150 MXP User Manual Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
  • Page 5 User Manual Power-Cord Protection - Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it, paying particular attention to the plugs, receptacles, and the point where the cord exits from the apparatus. Attachments - Only use attachments as recommended by the manufacturer.
  • Page 6 D1364003 T150 MXP User Manual Precautions When installing the TANDBERG 150 MXP, be aware of the following issues: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.
  • Page 7 Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92...

  • Page 8: Table Of Contents

    D1364003 T150 MXP User Manual Table of Contents TANDBERG 150 MXP......................10 1.1 At a Glance .......................... 11 1.2 Unpacking and Mounting ..................... 13 1.3 Connecting Cables....................... 14 1.4 System Configuration......................16 General Use ........................... 18 2.1 The Keypad.......................... 19 2.2 On Screen Indicators ......................
  • Page 9 User Manual 3.4.7 System Information ....................75 3.4.8 Call Status........................ 76 3.4.9 Network Statistics ....................78 3.4.10 Warnings........................79 3.6 Restart..........................80 Appendices..........................81 4.1 Appendix 1 ........................... 82...

  • Page 10: Tandberg 150 Mxp

    1 TANDBERG 150 MXP Main Features: H.323/IP bandwidth up to 512kbps Simplified and easy to use menu Date and Time on screen DES and AES Encryption Standards based H.235 authentication towards Border Controller / Gatekeeper Integrated Expressway™ firewall traversal technology Automatically selection between: H.261, H.263 and H.264 / G.711, G.722 and G.722.1...

  • Page 11: At A Glance

    2. Microphone (located at the top of the product) 3. LCD Monitor 4. Handset Handset is not included with the TANDBERG 150 MXP, but is an accessory device. Contact your TANDBERG representative for more information. 5. Speaker 6. Camera Lens Cap Docking (at the back side)
  • Page 12 D1364003 T150 MXP User Manual Use the Camera lens cap at the back side of the product to cover the lens when the product is not in use. The camera lens cap protects the lens and also assures you from involuntary broadcasting of your video image.

  • Page 13: Unpacking And Mounting

    LAN cable Power adapter and power cable Handset Handset is not included with the TANDBERG 150 MXP, but is an accessory device. Contact your TANDBERG representative for more information. Mounting of the handset Slide the handset bracket into the tracks at the underside of the system. Place the system in an upright position and lay the handset in its place.

  • Page 14: Connecting Cables

    1.3 Connecting Cables Connect the cables as shown on the figure: 1. Plug for handset (optional) Handset is not included with the TANDBERG 150 MXP, but is an accessory device. Contact your TANDBERG representative for more information. 2. Plug for headset (optional) The TANDBERG 150 MXP has a 2.5mm 3-pole mini-jack connector at its right side marked...
  • Page 15 1 TANDBERG 150 MXP 4. LAN 1 5. LAN 2...

  • Page 16: System Configuration

    D1364003 T150 MXP User Manual 1.4 System Configuration Before you begin it is recommended to configure your system. Navigate through the settings using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save your changes.
  • Page 17 1 TANDBERG 150 MXP 9. Save changes Remember to save changes by selecting the Save button on the bottom of the menu and pressing OK.

  • Page 18: General Use

    2 General Use Wake up the system When all cables are connected as described in chapter 1.3 Connecting Cables, the system is ready for use. The Welcome Screen When the system is powered, you will see the welcome screen. Your dial in number is displayed in the upper right corner.

  • Page 19: The Keypad

    2 General Use 2.1 The Keypad 1. Number keys Use Number keys to dial video numbers. Use the star key to get the dot sign when dialing an IP number. When you are in an input field where letters are required, the system automatically goes to letter mode.
  • Page 20 D1364003 T150 MXP User Manual Press Phone Book to open the systems phone book. Store and recall your video contacts via the system Phone Book for easy placement of calls (see chapter 2.7 Phone Book for more information). 5. End Call Use the red End Call key to end the current call.
  • Page 21 2 General Use 19. Speaker Press Speaker to activate the speaker. The Speaker key is lit when the speaker is active. Press Speaker again to turn the speaker off. 20. Cancel Cancel takes you back one step in the menu system. Use Cancel also to delete characters in an input field.

  • Page 22: On Screen Indicators

    D1364003 T150 MXP User Manual 2.2 On Screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on.

  • Page 23: Navigation

    2 General Use 2.3 Navigation Arrow keys and OK Navigate in the menu with arrow keys. The orange selector on screen shows the selected item. Press OK to select. Back/Cancel button In the main menu, the Cancel (X) button will hide the menu. In other menus, Cancel (X) takes you one step back.

  • Page 24: Make A Call

    The TANDBERG system can make both video calls and telephone calls. For video calls, choose Place Video Call in the call menu. For telephone calls, choose Place Telephone Call. Call Settings specifies the quality of the call.

  • Page 25: Make Video Call

    2 General Use 2.4.1 Make Video Call How to make a video call: 1. Press the green key on the keypad (or any of the other possibilities mentioned in chapter Make a Call) to open the Call menu. 2. Dial a video number manually, see details below, or select a conference participant from the Phone Book, see 2.7 Phone Book for details.

  • Page 26: Make Telephone Call

    D1364003 T150 MXP User Manual 2.4.2 Make Telephone Call The TANDBERG system has great audio- as well as video performance. Use the system both as a videophone and a telephone! How to make a telephone call: 1. Press the green key on the keypad (or any of the other possibilities mentioned in chapter Make a Call) to open the Call menu.

  • Page 27: Call Settings

    2 General Use 2.4.3 Call Settings The field on the right in the call menu displays Call Settings. Call Settings gives you the opportunity to specify Call Type and Bandwidth. How to use Call Settings: 1. Press the green key on the keypad (or any of the other possibilities mentioned in chapter Make a Call) to open the Call menu.
  • Page 28 D1364003 T150 MXP User Manual Call Type can be set to Video Call (default) or Telephone Call. Using Video, Call Type the system will try to connect as a video call. Some network configurations will cause the fallback to a telephone call to fail. In these cases, you should set the call type to telephone and the call will be placed as a telephone type only.

  • Page 29: Answer An Incoming Call

    2 General Use 2.5 Answer an incoming Call How to answer an incoming call: 1. To accept an incoming call, press the green key or press OK when the Accept button on screen is selected. 2. To reject and incoming call, press the red key or press OK when the Reject button on screen is selected.

  • Page 30: End Call

    D1364003 T150 MXP User Manual 2.6 End Call How to end a call: 1. Press the red key on the keypad. If you are using the handset, you can end the call by hanging up.

  • Page 31: Phone Book

    2 General Use 2.7 Phone Book The Phone Book is available via the Phone Book button on the keypad or from the Make a Call menu. Using the Phone Book is time saving and prevents the user from inadvertently calling the wrong number.
  • Page 32 D1364003 T150 MXP User Manual Global Contacts Up one Level Search Copy to My Contacts...

  • Page 33: Call Log

    2 General Use 2.7.1 Call Log The Call Log lists Last Number Dialed, Missed Calls and Call History allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted.

  • Page 34: My Contacts

    D1364003 T150 MXP User Manual 2.7.2 My Contacts My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts.
  • Page 35 2 General Use The following functions are available from My Contacts: Call Now New Contact Edit Contact Delete Contact Close...

  • Page 36: Add New Contact

    D1364003 T150 MXP User Manual 2.7.3 Add New Contact The New Contact function is available from 2.7.2 My Contacts. Add a new contact to My Contacts by: 1. Select the New Contacts button to open the New Contacts dialog box.

  • Page 37: Edit Contact

    2 General Use 2.7.4 Edit Contact The Edit Contact function is available from 2.7.2 My Contacts. How to edit a contact in the Local Phone Book: 1. Select the contact that is to be edited. 2. Press the left arrow on the keypad, followed by the down arrow until the Edit Contact icon is selected.

  • Page 38: Delete Contact

    D1364003 T150 MXP User Manual 2.7.5 Delete Contact The Delete Contact function is available from 2.7.2 My Contacts. How to delete a contact: 1. Select the contact that is to be deleted. 2. Press the left arrow on the keypad, followed by the down arrow until the Delete Contact icon is selected.

  • Page 39: Global Contacts

    Global Contacts are available if the system is connected to an external management system like the TANDBERG Management Suite (TMS). These contacts cannot be changed locally by the system, only from the management system. If there is a need to modify the number or any settings of a contact before making a call, select the contact and press OK on the keypad.

  • Page 40: Up One Level

    D1364003 T150 MXP User Manual 2.7.7 Up one Level Global Contacts can be arranged in a tree structure with several sub folders. Use the Up one Level button to navigate up in the tree structure. When a search in the Global Phone Book is made, by using the Search function, only contacts matching the search text are displayed.

  • Page 41: Copy Contact To My Contacts

    2 General Use 2.7.9 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Last Number Dialed, Missed Calls, Call History and Global Contacts folders, see 2.7 Phone Book for details. It may be wise to copy contacts that are often used to My Contacts. Note that the local copy will not be updated if the Global Contacts are updated from the management system.

  • Page 42: Administrator Settings

    3 Administrator Settings Settings contain all the settings of the system. Making changes to Settings will change the behaviour of the system. Administrator Settings contain: General Audio Security Network Diagnostics Restart...

  • Page 43: General Settings

    3 Administrator Settings 3.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see chapter 1.4 System Configuration. General Settings contain: Language System Name Autoanswer Max Call Length Phone Book Settings Default Call Settings Date and Time Settings...

  • Page 44: Language

    D1364003 T150 MXP User Manual 3.1.1 Language The system supports 15 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Chinese Simplified, Chinese Traditional, Japanese, Russian, Korean, Finnish and Thai. Select the preferred language and press OK to...

  • Page 45: System Name

    3 Administrator Settings 3.1.2 System Name System Name is blank by default. System name can be alphanumeric and up to 50 characters long. Follow the installation procedure to enter a System Name.

  • Page 46: Autoanswer

    D1364003 T150 MXP User Manual 3.1.3 Autoanswer The auto answer setting decides whether an incoming call is put through automatically or manually. The system will automatically answer all incoming calls. The system will automatically answer all incoming calls and switch the On+Mic Off microphone off when the call is connected.

  • Page 47: Max Call Length

    3 Administrator Settings 3.1.4 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off.

  • Page 48: Phone Book Settings

    D1364003 T150 MXP User Manual 3.1.5 Phone Book Settings Corporate Directory The Corporate Directory is available in the menu. The Corporate Directory is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book.

  • Page 49: Default Call Settings

    3 Administrator Settings 3.1.6 Default Call Settings Default Call Settings are connected with 2.4.3 Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the Default Call Settings in the call. In addition to the Call Settings Call Type, Net and Bandwidth, you also find settings for H.323 Auto bandwidth in Default Call Settings.
  • Page 50 D1364003 T150 MXP User Manual Call Type can be set to: Call Type Video Call Telephone Call If either the Call Type is set to Telephone Call or the Place Telephone Call icon is selected when making a call, the call will be set up as a telephone call.

  • Page 51: Date And Time Settings

    3 Administrator Settings 3.1.7 Date and Time Settings NTP IP This is the NTP time server address from which the system can get updated time information. The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference time server.

  • Page 52: Audio

    D1364003 T150 MXP User Manual 3.2 Audio Audio contains the settings: TTY (Text telephone) Alert Tones and Volume...

  • Page 53: Tty (Text Telephone)

    3 Administrator Settings 3.2.1 TTY (Text telephone) A TTY is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening.

  • Page 54: Alert Tones And Volume

    D1364003 T150 MXP User Manual 3.2.2 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls.

  • Page 55: Security

    3 Administrator Settings 3.3 Security Security contains the settings: Encryption Encryption Mode Administrator Password IP Access Password Access Code...

  • Page 56: Encryption

    D1364003 T150 MXP User Manual 3.3.1 Encryption (Country specific) The system will try to set up calls using encryption. Auto If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption. If the far end supports encryption, the systems will initiate encryption after the call is connected (an ‘open padlock’...

  • Page 57: Encryption Mode

    3 Administrator Settings 3.3.2 Encryption Mode The system will try to use the most secure encryption - AES, dependent on the Auto capabilities of the other sites. If all the other sites do not support AES-encryption, DES encryption will be tried. The system will try to use AES with 128 bits encryption when setting up calls.

  • Page 58: Administrator Password

    D1364003 T150 MXP User Manual 3.3.3 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when pressing the menu button on the keypad. This will prevent occasional users from going in to administrator settings.

  • Page 59: Ip Access Password

    WEB) requires a password. This password can be enabled from telnet or data port using the command: ippassword <ip-password>. The default IP password is "TANDBERG". To remove this password, delete the stars shown in the input field in the menu. You can also remove the password from the data port using the command: "ippassword ”.

  • Page 60: Access Code

    D1364003 T150 MXP User Manual 3.3.5 Access Code An access code will help you control the use of the system. All users must enter a code to identify themselves and the call will be charged on their account. Access Codes are handy for group systems where there are more users or divisions that share the costs of using the system.

  • Page 61: Network

    3 Administrator Settings 3.4 Network The network menu contains: IP Settings H.323 Settings SIP Settings SNMP Settings IP Services Quality of Service...

  • Page 62: Ip Settings

    D1364003 T150 MXP User Manual 3.4.1 IP Settings Remember to restart the system after making changes to IP Settings. Changes in IP Settings menu will not have any effect before the system is restarted. IP-assignment DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present.
  • Page 63 3 Administrator Settings IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”.

  • Page 64: Settings

    D1364003 T150 MXP User Manual 3.4.2 H.323 Settings E.164 alias This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address...
  • Page 65 This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and Gatekeeper Discovery: Manual. Note that if your system is part of a TANDBERG Expressway™ firewall traversal solution and is placed outside the firewall, you should register the IP address of your Border Controller as the Gatekeeper IP-address and set H.323 Call Setup to Gatekeeper.
  • Page 66 D1364003 T150 MXP User Manual 3.4.2.2 CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
  • Page 67 Port 1720 Port 5555- 5560 Port 2326- 2365 Please contact your TANDBERG representative for further information. H.323 Ports When selecting static H.323 ports for TCP connections the ports 5555 or 5556 Static will be used for Q.931 and H.245 respectively.

  • Page 68: Sip Settings

    D1364003 T150 MXP User Manual 3.4.3 SIP Settings Mode Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system.
  • Page 69 3 Administrator Settings Server Address The Server Address is the manually configured address for the outbound proxy and registrar. It is possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP and UDP, but another one can be provided.

  • Page 70: Snmp Settings

    D1364003 T150 MXP User Manual 3.4.4 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc.).

  • Page 71: Ip Services

    3 Administrator Settings 3.4.5 IP Services NTP IP This is the NTP time server address from which the system can get updated time information. The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference time server.

  • Page 72: Quality Of Service

    D1364003 T150 MXP User Manual 3.4.6 Quality of Service QoS Type No QoS is used. Diffserv QoS method is used. Please see below for details. Diffserv IP Precedence QoS method is used. Please see below for details. Precedence IP Precedence Video Used to define which priority audio, video, data and signaling should have in the network.
  • Page 73 3 Administrator Settings Auto will provide the following priority: Audio Diffserv Video Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets. Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls.

  • Page 74: Diagnostics

    D1364003 T150 MXP User Manual 3.5 Diagnostics Diagnostics contain: System Information Call Status Detailed Call Status Network Statistics Warnings...

  • Page 75: System Information

    3 Administrator Settings 3.5.1 System Information Select System Information to view system numbers, line status, software version and other useful information. System Information contains: System Name My IP Number My IP Address Gatekeeper H323ID SIP Address SIP Server Software Version Serial No MAC address Ethernet Speed PC...

  • Page 76: Call Status

    D1364003 T150 MXP User Manual 3.5.2 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video information.

  • Page 77: Detailed Call Status

    3 Administrator Settings 3.5.3 Detailed Call Status Detailed call information on audio/video packet loss and jitter is available through the Detailed Call Status window. The menu has two columns, one for transmitted and one for received audio/video information.

  • Page 78: Network Statistics

    D1364003 T150 MXP User Manual 3.5.4 Network Statistics More detailed information about network traffic.

  • Page 79: Warnings

    3 Administrator Settings 3.5.5 Warnings If any warnings registered by the system it will be displayed in the Warnings menu. Open a warning in the list to get more information about the warning. The following warnings are displayed if detected by the system: IP network quality warnings The system is experiencing packet loss in the IP network.

  • Page 80: Restart

    D1364003 T150 MXP User Manual 3.6 Restart Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.

  • Page 81: Appendices

    4 Appendices Appendix 1: Declaration of Conformity...

  • Page 82: Appendix 1

    D1364003 T150 MXP User Manual 4.1 Appendix 1 Declaration of Conformity Please contact your TANDBERG representative for a Declaration of Conformity.

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