Page 1: User Manual
User Manual Software version F5 D13721.05 June 2006 This document is not to be reproduced in whole or in part without permission in writing from:...
Page 2: Trademarks And Copyright
TANDBERG 550 MXP Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG.
Page 3 User Manual eCos eCos, the Embedded Configurable Operating System. Copyright (C) 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc. Copyright (C) 2002, 2003 John Dallaway Copyright (C) 2002, 2003 Nick Garnett Copyright (C) 2002, 2003 Jonathan Larmour Copyright (C) 2002, 2003 Andrew Lunn Copyright (C) 2002, 2003 Gary Thomas Copyright (C) 2002, 2003 Bart Veer Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California.
Page 4 The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG...
Page 5: Environmental Issues
Our products are low energy consuming products. TANDBERG’s Environmental Policy Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to being an environmental leader and embracing technologies that help companies, individuals and communities creatively address environmental challenges.
Page 6 Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge.
Page 7: Operator Safety Summary
User Manual Operator Safety Summary Operator Safety Summary For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions. Keep this manual for future reference.
Page 8 To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord (ISDN cables). * Applies to the following products: T150 MXP, T550 MXP, T770 MXP, T880 MXP, T990 MXP, T1500 MXP, T1000 MXP, T2000 MXP, T3000 MXP Profile, Tandberg Codec 3000 MXP, Tandberg Tactical MXP, Edge 75/85/95 MXP. viii...
Page 9 Contact us If you have any questions, comments or suggestions, please see the Online Support section at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92...
Page 10: Table Of Contents
TANDBERG 550 MXP Table of Contents Introduction..........................1 1.1 At a Glance ..........................4 1.2 Menu Structure ........................6 Installation ..........................8 2.1 Unpacking and Mounting ....................... 9 2.2 Connecting Cables....................... 10 2.3 Monitor Configuration......................13 2.4 System Configuration......................14 General Use ...........................
Page 11 User Manual 3.11.6 Take New Snapshot....................73 3.11.7 Display Snapshot ..................... 74 3.12 Services ..........................75 3.12.1 Request Floor and Release Floor................78 3.12.2 Conference Layout....................79 3.12.3 Terminal Names....................... 80 3.12.4 Chair Control......................81 3.12.5 Assign Floor and Release Floor from Participant ............ 82 3.12.6 View Site and End View...................
Page 12 6.13 Extended Display Identification Data (EDID) ..............227 Appendices........................... 229 Appendix 1: Technical Specifications ..................230 Appendix 2: Bandwidth Information for TANDBERG Endpoints..........233 Appendix 3: Environmental Considerations................235 Appendix 4: Guidelines for Setting up Rooms for Video Meetings.......... 236 Appendix 5: Security ........................
Page 13 User Manual Appendix 11: TANDBERG Cameras ..................247 Appendix 12: Remote Control (TRC3 / TRC4) ................ 254 Appendix 13: Cisco CallManager Registration ................ 257 Appendix 14: Diagnostics Tools for IP..................258 Appendix 15: System Upgrade ....................260 Appendix 16: Declaration of Conformity .................. 266 Appendix 17: Protocols Supported ..................
Page 15: Introduction
1 Introduction The TANDBERG 550 MXP provides essential video features for face to face meetings for small groups and offices with the quality and reliability found in all TANDBERG equipment. Users can dial in from a video system outside the enterprise without being registered to a...
Page 16 XGA output through DVI-I (analog or digital). H.264 video compression up to 768kbps. Support for native 16:9 and Wide XGA monitors (1280x768) High Definition (HD) Support on TANDBERG MXP systems with a DVI input and output Network The system supports videoconferencing via both IP and ISDN networks. The bandwidth...
Page 17 Interoperability The TANDBERG 550 MXP is worldwide compatible with other ITU standards-based videoconferencing systems from many other vendors worldwide. * - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the menu.
Page 18: At A Glance
TANDBERG 550 MXP 1.1 At a Glance Camera The built-in camera includes a high quality color camera with a fast pan/tilt/zoom action. The camera is controlled by the system's infrared remote control and operates pan/tilt and zoom. Codec The codec is the heart of the system. Its main task is the compression of outgoing video, audio...
Page 19 Introduction Microphone The high quality table microphone is designed to be placed on a table during a videoconference. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system. The system will automatically equalize sound levels.
Page 20: Menu Structure
TANDBERG 550 MXP 1.2 Menu Structure The Menu is available for all users and contains all the functionality of the system. The Control Panel contains all the settings of the system. Making changes to the settings will change the behavior of the system. The menu structure is shown below.
Page 21 Introduction Note that the system features and menu settings may vary depending on network selection and software package.
Page 22: Installation
2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.
Page 23: Unpacking And Mounting
Installation 2.1 Unpacking and Mounting The TANDBERG 550 MXP consists of the following items: Videoconferencing system with built-in camera Table Microphone Remote Control Batteries User Manual on CD Cables Place the system centrally, on top of the monitor, close to the front and ensure it is stable.
Page 24: Connecting Cables
Connect the microphone to the microphone cable. Connect the microphone cable to microphone input 1 on the system. 2. Monitor cable(s) To get the best possible picture quality, connect the DVI output of the TANDBERG system to a flat screen with DVI/VGA input. With Scart (Europe): Connect the Scart adapter to one of the Scart connectors on your monitor.
Page 25 Installation Connecting with Scart Connecting without Scart 3. ISDN cables Connect the ISDN cables to the ISDN sockets (S/T-interface) provided by the service provider. The main number will be the number associated with the socket to which ISDN cable number 1 is connected. Note! Some systems and software versions do not support four ISDN lines.
Page 26 TANDBERG 550 MXP North America: The system does not have a built-in network terminator. If the wall socket provides an ISDN U-interface, an NT1 between the system and the ISDN line is needed, see Appendix Note! Write down the numbers associated with each of the ISDN lines. They are needed for configuring the system.
Page 27: Monitor Configuration
Installation 2.3 Monitor Configuration Power on Power on the monitor and use the monitor remote control to select the Audio/Video input used (refer to the monitor manual). If using S-video from the system, remember to select S-Video input to avoid a black and white picture. Select Audio/Video input on monitor Selection of Audio/Video input used is generally performed by pressing the 0/AV button on the monitor remote control several times.
Page 28: System Configuration
TANDBERG 550 MXP 2.4 System Configuration The system must be configured for each installation unless TANDBERG Management Suite (TMS) is used to configure the system. Configuration settings can be made via the system menu. Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes.
Page 29 5. Screen Settings When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.
Page 30 TANDBERG 550 MXP 5. Data Port Please refer to Data Port for details 6. Save changes Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK. * The International Name field is only visible if the system name contains Asian and non-Latin...
Page 31: General Use
3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen(s) are black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system.
Page 32: The Welcome Screen
TANDBERG 550 MXP 3.1 The Welcome Screen When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (display main camera is the default setting). The ISDN/IP numbers and the system name are displayed in the upper right corner.
Page 33: Using The Remote Control
Administrator Settings 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and press OK to navigate through the menus.
Page 34 TANDBERG 550 MXP 11. Use Zoom + and – to zoom the camera in and out.* 12. Selfview displays your outgoing video. Press Selfview again to turn selfview off, see Selfview. 13. Use the Phone Book to store and recall...
Page 35 Administrator Settings The remote control (TRC 4)**: 1. Change video source. If possible, you will start open a Dual Stream. Press the video source button again to stop the dual stream. 2. Mic Off turns your microphone on and off, see off.
Page 36 TANDBERG 550 MXP switches to a predefined presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear, see Presentation Key. 12. Press OK/Menu to show the menu and to select menu items, see Navigation.
Page 37: Navigation
Administrator Settings 3.2.1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select. Cancel key In the Menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK.
Page 38: Selfview
TANDBERG 550 MXP 3.2.2 Selfview The term “Selfview” means the outgoing image. In a normal call using the main camera, this is the image of you. The Selfview button toggles the images between Far End, Selfview and Dual Video (if any).
Page 39: Picture Layout
Administrator Settings 3.2.3 Picture Layout The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behavior of the Layout button is dependent on the Picture Layout setting in Screen Settings.
Page 40: Mic Off
TANDBERG 550 MXP 3.2.4 Mic Off To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash.
Page 41: Volume + And
Administrator Settings 3.2.5 Volume + and - Press the Volume key to adjust the volume level of the codec only (not the monitor). An on- screen indicator will show the current level.
Page 42: Number And Letter Keys
TANDBERG 550 MXP 3.2.6 Number and Letter keys Pressing a number key when outside a call will bring up the call menu. When in a call, the number keys are used for Camera Presets. Press a number and go to the corresponding Camera...
Page 43: Touch Tones
Administrator Settings 3.2.7 Touch Tones To activate dialing touch tones during a call, press the Touch tones button. Otherwise the number keys will work as configured in the Number Key Mode, see Control Panel – Menu Settings – Number Key Mode. An indicator will let you know that Touch tones are enabled. Press OK to exit Touch tone mode.
Page 44: Presets And Extension Numbers
TANDBERG 550 MXP 3.2.8 Presets and Extension Numbers When pressing a number key on the remote control, while in a call, the user can decide what shall happen. The system can be configured to act automatic or manual. While in a call, the user presses a number key to: •...
Page 45: On-Screen Indicators
Administrator Settings 3.3 On-screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Mic Off for details.
Page 46 TANDBERG 550 MXP Telephone This indicates that there is a telephone participant in the conference. The displayed number indicates how many telephone participants there are in the conference. Duo Video / H.239 This indicates that there is a Dual Video Stream sent from you (near end). The feature Duo Video / H239 allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen.
Page 47: Using The Menu
Administrator Settings 3.4 Using the Menu Press the Menu button on the remote control to display the menu. The menu contains all functions needed in order to control the system. The menu contains the following items: Make a Call Standby/End Call Camera Control Presentation Conference Services...
Page 48: Make A Call
2. Press the green Call button again to initiate the call Display the call menu by either: 1. Select Make a Call from the menu, or 2. Press the green Call button on the remote control The TANDBERG system can make both Video calls Telephone calls.
Page 49: Place A Call
Administrator Settings 3.5.1 Place a Call The TANDBERG system can make both Video calls Telephone calls. A Call Type selector button is placed to the right of the number entry field. The button shows if it is a video call (default) or a telephone call.
Page 50 TANDBERG 550 MXP 1. Use the arrow button on the remote control to select the Place Call icon and press OK, or 2. Press the green call button on the remote control. TIP: When dialing a telephone number and pressing the green Call button on the remote control, the system will in most cases automatically interpret the number as a video number and not a telephone number.
Page 51: Call Settings
Administrator Settings 3.5.2 Call Settings The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if the settings are not altered. Usually it is not necessary for the user to alter the settings. The Call Settings are defined in Control Panel - Call Quality - Default Call Settings.
Page 52: Sip Services
TANDBERG 550 MXP 3.5.3 SIP Services SIP enables you to use the features Add Call and Transfer even if your system doesn’t have multipoint capabilities. To get the SIP Services available, you have to make a call using SIP as your Net.
Page 53: Streaming
(if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 descriptions of the possible snapshot files. Note that on the TANDBERG 550 MXP Streaming is only supported outside a call. How to use Streaming: 1. Choose Streaming from the Call Menu to open the Streaming menu.
Page 54 TANDBERG 550 MXP more than 2 router hops. Streaming Auto: Enables streaming of both local and far end video. Source* Selection of which site to be streamed is done using voice switching (the site that speaks is streamed). Local: Only the local video will be streamed.
Page 55: Dialing In From Outside The Enterprice
Dialing In From Outside the Enterprice Dialing in Without Being Registered to a TANDBERG Gatekeeper The feature enhancement enables dialing through a TANDBERG Gatekeeper without being registered to it. This makes it easy to call in from a video system outside the enterprise.
Page 56: Answer An Incoming Call
TANDBERG 550 MXP 3.6 Answer an incoming call How to answer an incoming call: To accept an incoming call, press the OK button or the green Call button on the remote control. How to reject an incoming call: To reject an incoming call, select the Reject icon and press the OK button, or press the End Call button on the remote control.
Page 57: End Call
Administrator Settings 3.7 End Call How to end a call: Press the red End Call button on the remote control, or Press the Menu button on the remote control to display the menu and select End Call. When the End Call dialog box is displayed either: Press the red End Call button on the remote control again, or Press the OK button to confirm that the call is to be ended.
Page 58: Standby
TANDBERG 550 MXP 3.8 Standby The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s) are black. It is however still possible to receive incoming calls. How to enter standby mode manually: Select Standby from the menu and select Standby Now, or Press the End Call button on the remote control twice.
Page 59: Delay Standby For 1 Hour
Administrator Settings 3.8.1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 3 hours, see Delay Standby for 3...
Page 60: Delay Standby For 3 Hours
TANDBERG 550 MXP 3.8.2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors.
Page 61: Do Not Disturb
Administrator Settings 3.8.3 Do Not Disturb To prevent the system from accepting any incoming calls, activate the Do Not Disturb function. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below.
Page 62: Phone Book
TANDBERG 550 MXP 3.9 Phone Book The Phone Book is available via the Phone Book button on the remote control or from the Make a Call menu. Using the Phone Book is time saving and prevents the user from inadvertently calling the wrong number.
Page 63 Administrator Settings The following information is available from the Phone Book: Placed Calls Missed Calls Received Calls My Contacts Corporate Contacts / Global Contacts...
Page 64: Call Log
TANDBERG 550 MXP 3.9.1 Call Log The Call Log lists Placed Calls, Missed Calls and Received Calls. That allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted.
Page 65: My Contacts
Administrator Settings 3.9.2 My Contacts My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts. How to make a call using My Contacts: 1.
Page 66 TANDBERG 550 MXP The following functions are available from My Contacts: Call Now New Contact Edit Contact Delete Contact Close...
Page 67 Administrator Settings 3.9.2.1 Add New Contact The New Contact function is available from Contacts. Add a new contact to My Contacts by: 1. Select the New Contacts button to open the New Contacts dialog box. 2. Enter Name by using the letter keys on the remote control. Input will automatically be interpreted as letters.
Page 68: Edit Contact
TANDBERG 550 MXP 3.9.2.2 Edit Contact The Edit Contact function is available from Contacts. How to edit a contact in the Local Phone Book: 1. Select the contact that is to be edited. 2. Press the left arrow on the remote control, followed by the down arrow until the Edit Contact icon is selected.
Page 69: Delete Contact
Administrator Settings 3.9.2.3 Delete Contact The Delete Contact function is available from Contacts. How to delete a contact: 1. Select the contact that is to be deleted. 2. Press the left arrow on the remote control, followed by the down arrow until the Delete Contact icon is selected.
Page 70: Corporate Contacts / Global Contacts
Corporate Directory, otherwise the Global Contacts will be displayed. ** The Corporate Directory is available if the system is connected to an external management system like the TANDBERG Management Suite (TMS) and if it is enabled in Phone Book Settings.
Page 71 Administrator Settings 3.9.3.1 Up one Level Global Contacts can be arranged in a tree structure with several sub folders. Use the Up one Level button to navigate up in the tree structure. When a search in the Global Phone Book is made, by using the Search function, only contacts matching the search text are displayed.
Page 72 TANDBERG 550 MXP 3.9.3.2 Search The phone book can contain an unlimited amount of global contacts. Using search makes it easier to find the wanted contact. How to search in the Global Phone Book: 1. Select the Search icon. 2. Enter search text in the dialogue box that appears and press the OK button on the remote control.
Page 73 Administrator Settings 3.9.3.3 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Placed Calls, Missed Calls, Received Calls and Global Contacts folders, see Phone Book for details. It may be wise to copy contacts that are often used to My Contacts. Note that the local copy will not be updated if the Global Contacts are updated from the management system.
Page 74: Camera Control
Use Camera Presets, see Camera Presets for details. Adjust focus, brightness and white balance, see Picture Control for details. Use Automatic Camera Tracking, see Camera Tracking for details. Use the TANDBERG Tracker, see separate instructions included with the TANDBERG Tracker.
Page 75: Move Camera
Administrator Settings 3.10.1 Move Camera It is possible to move the camera with the remote control or via the menu. Moving the camera directly with the remote control When the menu is hidden, the arrow keys will work on the camera. If the menu is displayed, press the Cancel button on the remote control to hide it.
Page 76: Far End Control
TANDBERG 550 MXP 3.10.2 Far End Control Far End Control allows you to control your conference partner’s camera. An example of when this feature could be especially helpful is if it is not possible to see what a participant at the far end is writing on their white board.
Page 77: Camera Presets
Administrator Settings 3.10.3 Camera Presets Use camera presets to easily vary between predefined near end camera angles. This is useful when pictures from many different camera angles have to be sent to the far end. E.g. in a meeting there is a white board, a PC and a small meeting table. Use camera presets to move between these camera perspectives in order to present the correct information to the participants at the far end without having to move the camera manually every time.
Page 78: Tandberg Tracker
TANDBERG Tracker How to save presets for the TANDBERG Tracker: 1. Select which camera preset is to be used on the TANDBERG Tracker. 2. Move the camera to the desired position to store on the tracker. 3. Select Move Camera - Save New Preset in the menu.
Page 79: Picture Control
Administrator Settings 3.10.5 Picture Control Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in the Camera Control menu. Focus Auto Auto focus continuously updates the focus throughout the call.
Page 80: Camera Tracking
Note that this will require a microphone mixer attached to the line level input of the TANDBERG 550 MXP to get this to work, in addition to the microphone already connected to the XLR input. How to use Camera Tracking: 1.
Page 81: Presentation
Administrator Settings 3.11 Presentation The Presentation Functionality in the system enables you to show other available video sources in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation, for example. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).
Page 82: Presentation Key
TANDBERG 550 MXP 3.11.1 Presentation Key The quickest way to show a presentation is to use the presentation key on the remote control. The presentation key is used to start and stop a presentation. The presentation key will display PC (default*).
Page 83: Presentation Menu
Administrator Settings 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video Stream or Dual Video Stream (Duo Video / H.239). Not all systems has all video sources available, see Interfaces for details.
Page 84: Pc Presenter (Dvi/Vga Input)
TANDBERG 550 MXP 3.11.3 PC Presenter (DVI/VGA Input) (Optional feature - not available on all systems) Users often have their presentations on a laptop that is brought into the meeting room. Remember to connect your PC to the codec before you press the Presentation button. Note that the image will appear smoother on the system if your presentation is already displaying in full screen on your PC prior to connecting your PC to the video system.
Page 85: Pc Softpresenter And Vnc
Administrator Settings 3.11.4 PC SoftPresenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC.
Page 86: Dual Stream (Duovideo Tf /H.239)
TANDBERG 550 MXP 3.11.5 Dual Stream (DuoVideo /H.239) (Optional feature - not available on all systems) With Dual Stream you have the opportunity to show two different live video streams simultaneously, main video and one additional source. This is handy when showing a presentation.
Page 87: Take New Snapshot
Administrator Settings 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.
Page 88: Display Snapshot
TANDBERG 550 MXP 3.11.7 Display Snapshot The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call. How to display snapshots: 1. To view a stored snapshot, first choose the Snapshot header. 2. Select Display Snapshot in the Presentation menu.
Page 89: Services
Administrator Settings 3.12 Services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During an MCU conference, the status line will provide information about the conference. Services contain the following features: • Request Floor and Release Floor •...
Page 90 Using the system’s internal MCU, MultiSite TF * Most TANDBERG MXP systems have an optional built-in MCU, which is called MultiSite*. It supports up to 6 video calls and 5 telephone calls including yourself for high-end systems, and 4 video calls and 3 telephone calls including yourself for the mid- and lower end systems. The MultiSite supports both Split Screen and Voice Switched mode.
Page 91 Using an external MCU with limited Chair Control Support you may have the following services With an external MCU that does not support H.243, you have the following services: Request/Release Floor Terminal Names * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
Page 92: Request Floor And Release Floor
TANDBERG 550 MXP 3.12.1 Request Floor and Release Floor When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants.
Page 93: Conference Layout
Switch between these picture modes using the Conference Layout menu. Continuous Presence layout 4 split Voice Switched mode * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
Page 94: Terminal Names
TANDBERG 550 MXP 3.12.3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference. Press Cancel to go back.
Page 95: Chair Control
3.12.4 Chair Control (Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair...
Page 96: Assign Floor And Release Floor From Participant
TANDBERG 550 MXP 3.12.5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants are to be broadcasted to all other participants.
Page 97: View Site And End View
3.12.6 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of who has the floor and chair. Choose End View to go back to normal.
Page 98: Disconnect Participant
TANDBERG 550 MXP 3.12.7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.
Page 99: Terminate Meeting
Administrator Settings 3.12.8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.
Page 100: More About Multisite (Embedded Mcu)
Video or H.239 will only receive Main Video or only the dual stream dependent on software options installed. Mix ISDN/IP A conference can consist of any combination of ISDN/IP sites. * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
Page 101: Text Chat
Administrator Settings 3.12.10 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat the Services Menu. Enter text in the displayed window. How to use Text Chat: 1. Choose Text Chat from the Services Menu to open the Text Chat window. 2.
Page 102: Control Panel
TANDBERG 550 MXP 4 Control Panel The Control Panel contains the following features: User Guide Diagnostics Audio Demo Restart Settings* Settings: General Call Quality Security Menu Settings Audio Network Presentation Settings Video Restore Default Settings NOTE: If Administrator Password is On, a Settings button will appear on the menu line together with User Guide, Diagnostics, Audio Demo and Restart.
Page 103: User Guide
Administrator Settings 4.1 User Guide The on screen user guide takes you through a quick step-by-step introduction to the video system. It gives the user basic skills in how to use the system.
Page 104: Diagnostics
TANDBERG 550 MXP 4.2 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain: System Information Channel Status Call Status System Selftest View Settings IP Address Conflict Check Warnings...
Page 105: System Information
Administrator Settings 4.2.1 System Information Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System Information list. System Information contains: System Name Software Version Network Hardware Serial...
Page 106: Channel Status
Normal, unspecified No circuit/channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code...
Page 107: Call Status
Administrator Settings 4.2.3 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Dual Stream or MultiSite is available on your system and in use, pressing the UP/DOWN keys will show one page per connected site.
Page 108: System Selftest
TANDBERG 550 MXP 4.2.4 System Selftest The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.
Page 109: View Settings
Administrator Settings 4.2.5 View Settings This window displays all the system settings. Use the arrow key on the remote control to scroll through the list. View Settings may contain*: General Settings System Name Language Dual Monitor Auto answer Max Call Length Access Code Incoming MCU calls Incoming Telephone calls...
Page 110 TANDBERG 550 MXP Document Camera Split Screen Default Call Settings Call Type Network Bandwidth Restrict (56k) Auto H320 Bandwidth Auto H323 Bandwidth Mic1 Audio Settings Inputs Mic2 Mic3 Audio4 Audio5 Audio6 Mix Mode VCR Ducking Level Settings Mic1 Mic2 Mic3...
Page 111 Administrator Settings Brightness Video Name Main Cam Doc Cam Network Type ISDN-BRI\PRI\Leased E1\T1\External H331 ISDN Switch Type ETSI (Euro ISDN) Line1 Setup On Number1 Number2 SPID1 SPID2 Line2 Setup On Number1 Number2 SPID1 SPID2 Line3 Setup On Number1 Number2 SPID1 SPID2 Advanced ISDN Settings Sub Address...
Page 112 TANDBERG 550 MXP Gateway Ethernet Speed DNS Settings E.164 Alias H.323 Settings Use Gatekeeper Gatekeeper IP H.323 Prefix Advanced H.323 Settings RSVP NAT Address IP Precedence Audio Video Data Signaling IP Type of Service (TOS) Diffserv Audio Video Data Signaling IEEE802.1x Settings...
Page 113 Administrator Settings Data Port 1 Baud rate Parity Databits Stopbits Mode Data Port 2 Baud rate Parity Databits Stopbits Mode * The Settings available will vary within the MXP system range depending on system and what software options installed.
Page 114: Ip Address Conflict Check
TANDBERG 550 MXP 4.2.6 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.
Page 115: Warnings
Administrator Settings 4.2.7 Warnings Any warnings registered by the system will be displayed in the Warnings menu. Open a warning in the list to get more information about the warning. The following warnings may be displayed if detected by the system, depending on system type and configuration: ISDN BRI warnings ISDN is enabled on BRI line x, but the line is not connected.
Page 116 TANDBERG 550 MXP There is something wrong with the Leased E1/T1 line (Blue alarm). Please check your network connection. (192) There is something wrong with the Leased E1/T1 line (Yellow alarm). Please check your network connection. (193) H323 gatekeeper warnings Could not register to the gatekeeper.
Page 117: Audio Demo
4.2.8 Audio Demo TANDBERG systems are designed to improve audio quality during a video conference – as if the person is in the same room! Demonstrate the high quality Audio of your system by pressing the Audio Demo button at the...
Page 118: Restart
TANDBERG 550 MXP 4.3 Restart Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort. You will also find the Restart button at the bottom of the Control Panel menu.
Page 119: System Settings
Administrator Settings 5 System Settings The Control Panel contains all the settings of the system. Making changes to the settings will change the behavior of the system. It is recommended to password protect the access to the settings to prevent occasional users from making crucial changes to the system, see Control Panel –...
Page 120: General Settings
TANDBERG 550 MXP 5.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. General Settings contain: Language System Name / International Name* Auto Answer...
Page 121: Language
Administrator Settings 5.1.1 Language The system supports 16 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Russian, Finnish, Chinese Simplified, Chinese Traditional, Japanese, Korean, Thai and Arabic. Select the preferred language and press OK to save.
Page 122: System Name
TANDBERG 550 MXP 5.1.2 System Name System Name identifies the system: On the welcome page. During an MCU conference call. When using the Web-interface. When the codec is acting as an SNMP Agent. Towards a DHCP server. H323 ID. Other systems can call in using this name instead of IP-number/IP-address.
Page 123: International Name
Administrator Settings 5.1.3 International Name If the System Name contains Asian and non-Latin character text input, the International Name using Latin characters only, must be specified as well. This is in order to make other systems understand the system name.
Page 124: Auto Answer
TANDBERG 550 MXP 5.1.4 Auto Answer The auto answer setting decides whether an incoming call is put through automatically or manually. The system will automatically answer all incoming calls. On+Mic The system will automatically answer all incoming calls and switch the microphone off when the call is connected.
Page 125: Phone Book Settings
Administrator Settings 5.1.5 Phone Book Settings Corporate Directory The Corporate Directory is available in the menu. The Corporate Directory is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book. Path The Path indicates the function of the management system.
Page 126: External Services Settings
TANDBERG 550 MXP 5.1.6 External Services Settings External Services When set to On External Services are available. When set to Off External Services are unavailable. IP address Enter the IP address of the service provider for External Services. Path Enter the Path to the External Services provider.
Page 127: Permissions
Administrator Settings 5.1.7 Permissions Permissions contain settings for incoming telephone Calls, Far End Control, Remote Software Upgrade and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify themselves and the call will be charged on their account.
Page 128 TANDBERG 550 MXP Fallback to Telephony When dialing a number and the system fails to place a video call to the number dialed, the system will attempt to place a telephone call if Fallback to Telephony is enabled. Enables fallback from video calls to telephone calls.
Page 129: Screen Settings
Administrator Settings 5.1.8 Screen Settings Auto Layout If Auto Layout is On the system will change layouts automatically depending on the number of participants in a call and if you have a dual video stream or not. Please refer to Layout for more information.
Page 130 TANDBERG 550 MXP Picture in Pressing the Layout button on the remote will result in an extra picture in Picture (PIP) smaller view (Picture in Picture). Press the Layout button to move it around in the corners of the screen and finally hide it. Pressing and holding Layout for 1 second will hide the small picture directly from any position.
Page 131 Note that if both TV monitor format and VGA format is set to Normal, the system will skip the 1+3 layout, which is not beneficial for 4:3 monitors. Note that the following menu settings do not apply for all TANDBERG MXP systems. Please refer to the actual menu page on your system.
Page 132 TANDBERG 550 MXP wide screen (16:9) monitor or projector. The VGA and DVI output will then be optimized for Wide Screen VGA and High Definition (HD) display. Normal Output format is optimized for Normal VGA monitors (4:3) Wide Output format is optimized for Wide VGA monitors (16:9) Wide screen VGA or TV monitor in Normal (stretched) mode.
Page 133 Administrator Settings Auto VGA output format will be optimized dependant of the video source format, refresh and of the EDID information available. Supported formats are: SVGA (800x600) 75Hz XGA (1024x768) 60Hz / 75Hz WXGA (1280x768) 60Hz SVGA 800x600 VGA output format is forced to SVGA format (800x600) 75Hz 75Hz XGA 1024x768 VGA output format is forced to XGA format (1024x768) 60Hz...
Page 134 TANDBERG 550 MXP PC Presentation shown in Wide (stretched) mode.
Page 135: Software Options
Administrator Settings 5.1.9 Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used.
Page 136: Date And Time Settings
TANDBERG 550 MXP 5.1.10 Date and Time Settings NTP IP This is the NTP time server address from which the system can get updated time information. IP Services for more details. Auto The NTP IP will be provided by the DHCP server.
Page 137: Menu Settings
Administrator Settings 5.2 Menu Settings Menu Settings contain the settings: Input Editor Language Menu Timeout In Call Menu on TV Menu on PC Balloon Help Number Key Mode Administrator Password Kiosk Mode Settings Startup Icons...
Page 138: Input Editor Language
TANDBERG 550 MXP 5.2.1 Input Editor Language When the Input Editor Language is set to Chinese, Korean or Japanese the user will be able to enter Chinese / Korean / Japanese characters into an input field like the System Name or Phone...
Page 139: Menu Timeout In Call
Administrator Settings 5.2.2 Menu Timeout in Call The Menu appears on the bottom line of the screen. Set Menu Timeout in Call to On if you want the menu to time out automatically when you are in a call. The menus will time out automatically after 15 seconds if there is no activity on the remote control.
Page 140: Menu On Tv
TANDBERG 550 MXP 5.2.3 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa.
Page 141: Menu On Pc
Administrator Settings 5.2.4 Menu on PC The Menu on PC setting decides if the menu shall be displayed on the PC (VGA screen) screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa.
Page 142: Balloon Help
TANDBERG 550 MXP 5.2.5 Balloon Help It is possible to enable / disable the balloon help window. Choose On if you want help text windows to appear. There will be no help text window.
Page 143: Number Key Mode
Administrator Settings 5.2.6 Number Key Mode When pressing a number key on the remote control, while in a call, the user can decide what shall happen. The system can be configured to act automatic or manual. While in a call, the user presses a number key to: •...
Page 144 TANDBERG 550 MXP Settings for Remote Control Number Keys while in a call: Add Call While in a call, the Call Menu will automatically appear when a number key is pressed on the remote control. This will enable the user to add another call.
Page 145 Administrator Settings If you have no stored presets on your system, you are likely not to use presets. Therefore the presets option is not present in the dialog box. Press arrow key to navigate in the list. Press OK on the remote control to select the desired entry. Press a number key while in a call, when having no MultiSite and having stored presets: A dialog box appears offering the options: •...
Page 146: Administrator Password
TANDBERG 550 MXP 5.2.7 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Settings from the Control Panel.
Page 147: Kiosk Mode Settings
Administrator Settings 5.2.8 Kiosk Mode Settings Kiosk Mode In Kiosk Mode the system is set to a simplified state where it can be controlled with just the four arrow keys and OK. You will get a simplified on-screen menu with only basic functionality available: make calls (using predefined contacts in the phone book) receive calls...
Page 148 TANDBERG 550 MXP If Language Menu is enabled you will first see the language selection menu. Select language and the Welcome Menu will be displayed with your desired language. In a call, the system will display Far End video in full screen. If Max Call Length is set to a value and the system is in a call, the system will display a warning when it is 5 minutes, 1 minute and 10 seconds left of the call.
Page 149 Administrator Settings Kiosk Mode - Auto Dial* The system will automatically dial to the first contact in the Phone Book when he handset is lifted. If this contact is busy, the system will call the second number in the Phone Book and so on. If the user places the handset in the cradle, the system will switch to Speaker Mode.
Page 150: Startup
Choose On if you want the company logo to appear in the background of the welcome menu. The logo is not displayed. Note: The TANDBERG Logo will be displayed if no other company logo is loaded and logo is enabled. Display Welcome Text The welcome text displays your system name and dial in numbers by default.
Page 151 Administrator Settings Welcome text is not displayed on the welcome menu. Welcome Text You can change the welcome text to any text you like, instead of the default text. Remember that Display Welcome Text must be On to be able to edit the welcome text.
Page 152: Icons
TANDBERG 550 MXP 5.2.10 Icons The following indicator icons may be set to on or off: Mic Off Volume Off On Air Encryption Bad Network Telephone DuoVideo/H.239 On-screen Indicators for details.
Page 153: Presentation Settings
Administrator Settings 5.3 Presentation Settings Presentation Settings contain: H.239 Startup Video Source Presentation Source Snapshot Source Auto-Display Snapshot PIP Placing Presentation Rate VNC Settings...
Page 154: H.239
TANDBERG 550 MXP 5.3.1 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Dual Video Stream* Enabled Enables H.239 Disabled Disables H.239...
Page 155: Startup Video Source
Administrator Settings 5.3.2 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode. If you use Main Camera as start up source, the system will start with Main Camera every time the system wakes up from standby, regardless of what the previous user was using.
Page 156: Presentation Source
TANDBERG 550 MXP 5.3.3 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressing the Presentation button will put the Presentation Source on display. Presentation Source is PC by default*. You can change the Presentation Source to any video source and none. Choosing none results in opening the Presentation menu when pressing the Presentation key.
Page 157: Snapshot Source
Administrator Settings 5.3.4 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active. You can change the Snapshot Source to any video source. In this way you can program the snapshot key to apply only for PC for instance.
Page 158: Auto-Display Snapshot
TANDBERG 550 MXP 5.3.5 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for Manual, you must enter the Presentation menu to display a snapshot.
Page 159: Pip Placing
Administrator Settings 5.3.6 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. Top Right PIP is placed in the Top Right corner. Bottom PIP is placed in the Bottom Right corner.
Page 160: Presentation Rate
TANDBERG 550 MXP 5.3.7 Presentation Rate When setting up a call with H.323 the bandwidth can be controlled by the user. The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H.323 Presentation Rate settings of the sender.
Page 161: Vnc Settings
Administrator Settings 5.3.8 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and for more information on how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP- address of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar.
Page 162: Call Quality
TANDBERG 550 MXP 5.4 Call Quality Call Quality contains the settings: Video Algorithm Audio Algorithm Max Upstream Rate Video Quality Default Call Settings...
Page 163: Video Algorithm
Administrator Settings 5.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems. H.264 Bandwidth efficient video compression and decompression.
Page 164: Audio Algorithm
* G.722 at 64kbps is used in H.323 (IP) calls only. ** G.711 at 64kbps is used in SIP and H.323 (IP) calls only. *** Dependent on a call rate above the AAC-LD 128 threshold. Note that this is not available on all TANDBERG systems.
Page 165: Max Upstream Rate (Kbps)
Administrator Settings 5.4.3 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate over H.323 networks. This is to be able to limit the outgoing (transmit) bandwidth whilst keeping the maximum incoming (receive) bandwidth, especially useful for home offices with different upstream (transmit) and downstream (receive) rates, typically ADSL...
Page 166: Video Quality
TANDBERG 550 MXP 5.4.4 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default. Motion* Optimized for smooth motion video (CIF/SIF or w288p for low bandwidths, 448p/400p, Interlaced CIF (iCIF) / Interlaced SIF (iSIF) or w448p for high bandwidths).
Page 167 Administrator Settings w720p will be used from a wide format (HD720p) input VGA/SVGA/XGA from PC, Digital Clarity IVM Resolution The following table shows relationship between Transmission modes selected by the system when Motion or Sharpness is set in the Call Quality menu. IVM will use this table to optimize the Video quality, according to the capabilities of the remote system(s): Basic Video Video Input...
Page 168 (768 x 448 pixels) w576p (1024 x 576 pixels) w720p (1280 x 720 pixels) Note that the TANDBERG 550 MXP and the TANDBERG 1000 MXP do not transmit the following video formats: 448p, 400p, iCIF, iSIF, w288p, w448p, w576p, and w720p.
Page 169: Default Call Settings
Administrator Settings 5.4.5 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the Default Call Settings in the call. In addition to the Call Settings Call Type, Net, Bandwidth and Restrict (56k), you also find settings for H.320 Auto bandwidth and H.323 Auto bandwidth in Default Call Settings.
Page 170 TANDBERG 550 MXP Bandwidth Bandwidth decides the quality of the video picture. When set to Auto the system will establish a connection using a proper bandwidth for the call, typically 384kbps for ISDN calls and 768kbps for IP calls. When set to Max the system will set up the call with maximum bandwidth depending on the selected network.
Page 171 Administrator Settings Enter the second number in the Call Settings field. For 128 kbps calls that use bonding, ignore the second number field and just enter one number to be dialed. Using sub-address / extension address / MCU password Sub-address is used to address different systems on the same ISDN line and is primarily used in European Countries.
Page 172: Audio
TANDBERG 550 MXP 5.5 Audio Audio contains the settings: Inputs Output Level Settings Alert Tones and Volume Graphical View...
Page 173: Inputs
Administrator Settings 5.5.1 Inputs Mic 1 and Audio input 2 By default, both inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed. Unconnected inputs will automatically be muted. Select Off to prevent audio/noise from connected but unused inputs.
Page 174 Audio input 2 is set to a default level which is adhered to by most manufacturers of audio-visual equipment and is a level at which most audio-visual equipment (CD-players, VCRs or DVDs) will work. TANDBERG Audio Science microphone elements: Audio Technica AT-861PZ and Crown PZM-...
Page 175 Administrator Settings Signal levels - Clipping level Nominal level microphone inputs Input menu level settings 0.0 dB 83.0 mVpp -28.4 dBu -46.4 dBu 69.8 mVpp -29.9 dBu -47.9 dBu 1.5 dB 3.0 dB 58.8 mVpp -31.4 dBu -49.4 dBu 4.5 dB 49.4 mVpp -32.9 dBu -50.9 dBu...
Page 176 TANDBERG 550 MXP Signal levels - Clipping level Nominal line level inputs level Input menu level settings 0.0 dB 15.5 17.0 -1.0 dBu 13.0 15.5 -2.5 dBu 1.5 dB 3.0 dB 11.0 14.0 -4.0 dBu 4.5 dB 9.2 Vpp 12.5 -5.5 dBu...
Page 177: Output Level Settings
Administrator Settings 5.5.2 Output Level Settings The audio out is intended for connection to televisions or audio amplifiers. Digital mode (SPDIF) is supported when configuring the output to SPDIF mode by the web interface or dataport/XML. Adjust the audio output level to the loudspeakers. The volume keys on the remote control also adjust the level of the audio output.
Page 178: Alert Tones And Volume
TANDBERG 550 MXP 5.5.3 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls.
Page 179: Graphical View
Administrator Settings 5.5.4 Graphical View Graphical View The graphical view is a visual presentation of the audio inputs and audio outputs. • The Inputs + Far End In are listed on the left, showing the name of the input sources. •...
Page 180: Video
TANDBERG 550 MXP 5.6 Video Video contains the settings: MCU Status Line Web Snapshots Video Name...
Page 181: Mcu Status Line
Administrator Settings 5.6.1 MCU Status Line The MCU indicator will be displayed and provide information about the conference. The MCU indicator will not be displayed. The MCU indicator will be displayed for a few seconds and then timed out. When Auto grabbing the remote control, the indicators will be shown again.
Page 182: Web Snapshots
TANDBERG 550 MXP 5.6.2 Web Snapshots The system is able to generate JPEG snapshots and provide them when requested (as ‘http get’ or via ftp). See Appendix 6 for descriptions of the possible snapshot files. Snapshots generation is enabled. Snapshots generation is disabled.
Page 183: Video Name
Administrator Settings 5.6.3 Video Name As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent on what video sources are available on your system. The video names cannot exceed eight characters. The names correspond to the video names in the Presentation Menu (Choose Presentation from the Menu and open the Main Video or Presentation Video pop up menu).
Page 184: Security
TANDBERG 550 MXP 5.7 Security Security contains the settings: Encryption Encryption Mode Passwords Camera Standby Mode...
Page 185: Encryption
Administrator Settings 5.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption. MultiSite calls*: In order to have encrypted MultiSite calls, all sites must support encryption.
Page 186: Encryption Mode
TANDBERG 550 MXP 5.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried.
Page 187: Passwords
Administrator Settings 5.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password, Access Code and Remote Software Upgrade password are duplicated from their respective menus. Using the Security menu gives you a quick way to change all passwords of the system.
Page 188: Camera Standby Mode
TANDBERG 550 MXP 5.7.4 Camera Standby Mode There is a setting to the Security menu called Camera Standby mode On (default)/Off. When Camera Standby mode is On, the camera turns away when standby is activated. When the system is activated the camera turns back to normal position.
Page 189: Network
Administrator Settings 5.8 Network The network menu contain: ISDN-BRI Settings LAN Settings Network Profiles Data Port...
Page 190: Isdn-Bri Settings
TANDBERG 550 MXP 5.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (and SPIDs, if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries may be grayed out.
Page 191 Administrator Settings Advanced ISDN Settings Sub Address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different sub addresses. To call a terminal with a sub address, separate the ISDN telephone number and the sub address with a ‘*’.
Page 192: Lan Settings
TANDBERG 550 MXP 5.8.2 LAN Settings LAN Settings contain: IP Settings H.323 Settings SIP Settings Wireless LAN Settings SNMP Settings IP Services Quality of Service 802.1X Settings...
Page 193: Ip Settings
Administrator Settings 5.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. This can be done by selecting the “Save and Restart” at the bottom of the IP setting menu. Changes in IP Settings menu will not have any effect until the system is restarted. IP Protocol IP version 4 supported.
Page 194 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full Duplex. IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”.
Page 195: Dns Settings
Administrator Settings DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet Service Provider. DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names.
Page 196 TANDBERG 550 MXP 5.8.2.2 H.323 Settings E.164 alias This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address and the H.323 ID of the system.
Page 197 This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and Gatekeeper Discovery: Manual. Note that if your system is part of a TANDBERG Expressway™ firewall traversal solution and is placed outside the firewall, you should register the IP address of your Border Controller as the Gatekeeper IP address and set H.323 Call Setup to Gatekeeper.
Page 198 TANDBERG 550 MXP Multiple H.323 Aliases is set to Off. If set to Off, the system will register a single H.323-IDs on the Gatekeeper based on the following priority: • H.323 ID • International Name • System Name The default setting for Multiple H.323 Aliases...
Page 199 Administrator Settings CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
Page 200 In the router, the following ports must be routed to the system’s IP-address: Port 1720 Port 5555-5560 Port 2326-2365 Please contact your TANDBERG representative for further information. RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference.
Page 201 Administrator Settings H.323 Ports Static When selecting static H.323 ports for TCP connections the ports 5555 to 5574 will be used for Q.931 and H.245 respectively. Dynamic The system will allocate which ports to use when opening a TCP connection. The reason for doing this is to avoid using the same ports for subsequent calls as some firewall consider this as a sign of attack.
Page 202: Sip Settings
TANDBERG 550 MXP 5.8.2.3 SIP Settings Mode Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Address (URI) is usually a full name or system name.
Page 203 Administrator Settings Server Address The Server Address is the manually configured address for the outbound proxy and registrar. It is possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP and UDP, but another one can be provided. Server Address: <text field>...
Page 204 TANDBERG 550 MXP Draft-ietf-avt-rfc2032-bis-06.txt - Draft for advanced video signaling including resolution and mpi. RFC 2190 RTP Payload Format for H.263 Video Streams RFC 2429 RTP Payload Format for the 1998 Version of ITU-T Rec. H.263 Video (H.263+) Draft-ietf-avt-rfc2429-bis-05.txt - Draft for advanced video signaling including resolution, mpi, annexes and custom formats.
Page 205: Wireless Lan Settings
Administrator Settings 5.8.2.4 Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all end points and the access point. An endpoint will find the access point if the SSID is correct, however if the encryption key is faulty it will not transmit any data.
Page 206 TANDBERG 550 MXP Encryption Select Encryption if you want to use WEP encryption on your Wireless LAN connection. Increased encryption level will decrease performance. Use Key Select which of the keys shown below you want to use. Key 1-4 The 64-bit keys can consist of a leading star (*) and 5 characters.
Page 207: Snmp Settings
Administrator Settings 5.8.2.5 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc.).
Page 208 TANDBERG 550 MXP 5.8.2.6 IP Services NTP IP This is the NTP time server address from which the system can get updated time information. This is a requirement for proper operation if H.235 authentication is implemented. The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference time server.
Page 209 Administrator Settings 5.8.2.7 Quality of Service QoS Type No QoS is used. Diffserv Diffserv QoS method is used. Please see below for details. IP Precedence QoS method is used. Please see below for details. Precedence IP Precedence Video Used to define which priority audio, video, data and signaling should have in the network. The higher the number, the higher the priority.
Page 210 TANDBERG 550 MXP IP Precedence Telephony Used to define which priority audio should have in the network for telephone calls. The higher the number, the higher the priority. The priority ranges from 0(off) - 7 for each type of packets.
Page 211 Administrator Settings 5.8.2.8 IEEE 802.1x 802.1X The system may be connected to an IEEE 802.1x LAN network. Supported 802.1x protocols are EAP-MD5, EAP-PEAP and EAP-TTLS. The 802.1x authentication are enabled by setting 802.1x Mode to On. 802.1x authentication enabled 802.1x authentication disabled Anonymous Identity The 802.1x Anonymous ID string is to be used as unencrypted identity with EAP types that support different tunneled identity, EAP-PEAP and EAP-TTLS.
Page 212: Network Profiles
TANDBERG 550 MXP 5.8.3 Network Profiles This menu consists of 7 network profiles; a prefix and a suffix can be added for each profile. If you add a prefix/suffix to a profile, this prefix/suffix will automatically be added in front/back of the number being dialed.
Page 213: Data Port
Administrator Settings 5.8.4 Data Port The system provides up to two standard RS232 serial ports to allow a computer to be connected for data transfer and control purposes. Note that when connecting to a PC the connecting cable must be a straight through RS232 cable. Baud Rate, Parity, Data bits and Stop bits If you wish to connect a PC to Data port 1, you must ensure that the PC and the system are identically configured.
Page 214: Restore Default Settings
TANDBERG 550 MXP 5.8.5 Restore Default Settings Restore Default Settings will restore all system settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers.
Page 215: Peripheral Equipment
Codec. Peripheral Equipment contains: Interfaces Document Camera VCR / DVD Additional Cameras Additional Microphones TANDBERG DNAM and Speakers Stereo Speaker Kit Telephone Add-On Dual Monitor XGA Monitors and Projectors VESA Display Power Management Digital Monitor Power Management...
Page 216: Interfaces
TANDBERG 550 MXP 6.1 Interfaces 6.1.1 Video 2 Video Inputs 1 video input used by the built-in camera. 1 video input supporting composite signals through RCA connectors. Levels: Composite: 1 Vpp, 75 ohm S-Video (Y/C): Y: 1 Vpp, 75 ohm C (PAL): 0.3 Vpp, 75 ohm...
Page 217 LCD monitors and high-end video graphics cards. The TANDBERG codec contains a DVI-I plug that can transmit either digital DVI signals or standard analog VGA signals, depending on what type of monitor is connected.
Page 218 TANDBERG 550 MXP The TANDBERG 6000 MXP Profile and 3000 MXP Profile* systems are shipped with a PC cable with integrated audio: DVI-A Plug + 2*RCA Plug to VGA Plug + 3.5mm Stereo Plug, length 6m. PC cable, VGA - DVI with integrated audio Signal name CON.
Page 219 Peripheral Equipment RGB Return 6, 7, 8 RGB Coax Shield Outer Shield Shell Shell Outer Shield Ground Audio Left Centre Audio Black Audio Right Ring Centre Audio Red Audio GND Sleeve Audio Shield PC cable, VGA - DVI with integrated audio * Applies to T3000 MXP Profile with new hardware.
Page 220 HDD 15P Dust Cover PE Mold [A2T0225] Dust Cover DVI Dust Cover PE Mold [A2E1544] * The TANDBERG 550MXP and TANDBERG 770 MXP do not support VGA in, but the endpoint can be setup to support VGA out for a monitor.
Page 221: Audio
Peripheral Equipment 6.1.2 Audio 2 Audio Inputs 1 microphone input (balanced, 24V phantom powered) via XLR connectors. 1 audio input (line level) via RCA connectors. All audio inputs are active by default. For further information, refer to chapter Audio. Audio input connector specification: Connector label Microphone(s) Audio input(s)
Page 222 TANDBERG 550 MXP 1 Audio Output 1 output (line level) via RCA connector providing audio from far end in addition to dial tones. This output is used by the monitor loudspeakers. Audio output connector specification: Connector label Audio outputs Signal type...
Page 223: Network
Network Ethernet: 1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 768kbps To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable). The cable specification is: 1 ------------ 1...
Page 224: Data Port
TANDBERG 550 MXP 6.1.4 Data port The data port(s) are implemented as Data Communications Equipment (DCE). The connector used are female 9-pin D-subs. Signal name Direction number Carrier detect, CD From Receive data, From Transmit data, To DCE Data terminal...
Page 225: Document Camera
Peripheral Equipment 6.2 Document Camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. How to use a document camera with your system: 1. Connect the document camera to the Doc Cam input, if available, on the system. 2.
Page 226: Dvd / Vcr
TANDBERG 550 MXP 6.3 DVD / VCR DVD/VCR Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on the VCR and the Audio In (VCR) on the system.
Page 227: Additional Cameras
Peripheral Equipment 6.4 Additional Cameras Extra fixed Cameras You can connect extra fixed cameras to your system, for example, a whiteboard camera. Connect the video output of the additional camera to one of the available Video inputs on the system. Note that additional controllable cameras are only available for some rollabout systems.
Page 228: Additional Microphones
TANDBERG 550 MXP 6.5 Additional Microphones If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone, it is possible to connect additional microphones to your system. See Appendix 4 for more information.
Page 229: The Tandberg Dnam And Speakers
Peripheral Equipment 6.6 The TANDBERG DNAM and Speakers TANDBERG 6000 MXP Profile, TANDBERG 6000 MXP, TANDBERG 7000 MXP, TANDBERG 8000 MXP and TANDBERG Maestro The TANDBERG Digital Natural Audio Module, DNAM*: The DNAM audio system is built on two specially designed and separate modules; the DNAM audio amplifier and the DNAM loudspeaker cabinet.
Page 230 The DNAM Amplifier*: 3 x 50W continuous average Center Output Power (load specified by DNAM Center Speakers). 2 x 50W continuous average Stereo Output Power (load specified by TANDBERG Loudspeaker Stereo Kit). Full dynamic range for audio (high fidelity range) Digital Signal Processing and Filtering on all channels for best audio detail clarity Digital Crossover Filtering on center channels.
Page 231 Peripheral Equipment...
Page 232 DNAM amplifier and the Mini-DNAM loudspeaker cabinet. The Mini-DNAM loudspeaker cabinet is stereo-configured and based on two versions made for fitting both the TANDBERG 3000 Profile 43’’ and 32’’ systems. The compact sized amplifier is mounted in the rear of the speaker cabinet.
Page 233 *Note that there are different solutions on integrated audio modules and speakers included in the larger high-end TANDBERG systems. Please contact your TANDBERG representative for more information. ** These are available with the TANDBERG 3000 MXP Profile and TANDBERG 6000 MXP Profile only.
Page 234: Stereo Speaker Kit
Stereo Speaker Kit. Note that if stereo speakers are enabled in the menu without having any stereo speakers connected to the Digital NAM, or having other speakers than the TANDBERG stereo speakers, it may cause the acoustic echo-canceller to malfunction.
Page 235 Peripheral Equipment...
Page 236: Telephone Add-On
TANDBERG 550 MXP 6.8 Telephone Add-On The system has a built in audio bridge* that can bring in Voice over IP (VoIP) telephony or normal telephone sites using ISDN. Note that this requires a system with mixed audio output (audio from local and far end) and one audio input without integrated echo cancelling.
Page 237: Dual Monitor
Peripheral Equipment 6.9 Dual Monitor Note that this requires a system with dual monitor video output.
Page 238: Xga Monitors And Projectors
6.10 XGA Monitors and Projectors (Optional) Some TANDBERG systems can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that this requires a system with minimum one DVI-I output.
Page 239: Vesa Display Power Management
In Off mode some power may still be drawn in order to power indicator lights etc. EDID contains the information on which mode a specific monitor supports. TANDBERG supports all four modes. However, in F1 and above, all monitors not listed below are automatically set to Off.
Page 240: Digital Monitor Power Management
DMPM in software F2 and above. Six monitor power states are defined. Monitor On Power state Transmitter (TANDBERG codec) and receiver (Monitor) are powered and active. This power state is equivalent with the DPMS normal mode. Intermediate Power state...
Page 241: Extended Display Identification Data (Edid)
This standard contains information on product ID, basic display parameters, timing identifications and detailed timing descriptions. In F1 and above, TANDBERG will use the EDID information to decide which resolution to use, 800x600 @ 75Hz or 1024x768 @ 60Hz. Example (1024x768@60Hz)
Page 242 TANDBERG 550 MXP Tested and verified monitors, EDID & Timing Listed below are some of the monitors TANDBERG have tested and verified against: ADI A715 Dell W1700 Dell W1900 EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494-HBO...
Page 243: Appendices
Appendix 8: Connecting the system to PRI/T1 Appendix 9: Connecting the system to the Switched 56 network Appendix 10: Connecting the system to ISDN using NT1 network adapters Appendix 11: TANDBERG Cameras Appendix 12: Remote control Appendix 13: Cisco CallManager registration...
Page 244: Appendix 1: Technical Specifications
TANDBERG 550 MXP Appendix 1: Technical Specifications Technical Specifications IPv6 NETWORK SUPPORT Dual Stack IPv4 and IPv6 simultaneous support UNIT DELIVERED COMPLETE WITH: Net service support on IPv6: Telnet, SSH, HTTP, Wireless remote control, W.A.V.E. II camera, microphone HTTPS, ftp, SNMP, DNS, NTP, DHCP and cables Media support on IPv6: H.323, SIP, Streaming...
Page 245 CIF, SIF, 4CIF (H.261 Annex D), 4SIF, VGA, SVGA, QuickTime®, RealPlayer® v8 etc. SYSTEM MANAGEMENT AUDIO STANDARDS Support for the TANDBERG Management Suite G.711, G.722, G.722.1, G.728, 64 bit MPEG4 AAC-LD Total management via embedded web server, SNMP, Telnet, SSH, FTP and SOAP...
Page 246 System features vary depending on network selection and software package. All specifications are subject to change without notice. TANDBERG is a registered trademark or trademark of TANDBERG in the U.S. and other countries. RealPlayer is a trademark or a registered trademark of RealNetworks, Inc. QuickTime is a registered trademark of Apple Computer, Inc., registered in the U.S.
Page 247: Appendix 2: Bandwidth Information For Tandberg Endpoints
Appendices Appendix 2: Bandwidth Information for TANDBERG Endpoints Bandwidth information for TANDBERG endpoints Model 8000MXP, 7000MXP 6000MXP, Maestro Bandwidth Standard: 768 / 3072 Standard: 768 / 3072 Point to point Option: 1920 / 4096 Option: 1920 / 4096 ISDN / IP...
Page 248 TANDBERG 550 MXP H.264 Up to 2Mbps Up to 2Mbps Picture Mode MultiSite VS, CP4, CP5+1 VS, CP4, CP5+1 Model 990MXP / 990NET MXP 880MXP / 880NET MXP Bandwidth Standard: 1920 (IP only) Standard: 1152 (IP only) Point to point...
Page 249: Appendix 3: Environmental Considerations
Appendices Appendix 3: Environmental Considerations Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.
Page 250: Appendix 4: Guidelines For Setting Up Rooms For Video Meetings
TANDBERG 550 MXP Appendix 4: Guidelines for Setting up Rooms for Video Meetings Guidelines for setting up rooms for video meetings The following are a set of guidelines to consider when either building a video meeting room, or using an existing room for video meetings.
Page 251 Appendices How to prepare a typical room for videoconferencing: The illustration below shows the principles of a typical room designed to obtain the best results when using a videoconference system. If the system has a separate microphone, it should be placed at the front of the table to ensure that all speech will be detected.
Page 252: Appendix 5: Security
TANDBERG 550 MXP Appendix 5: Security Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call.
Page 253 All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
Page 254 Diffie Hellman key distribution via H.320, H.323 and Leased Line connections. The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication 197, Advanced Encryption Standard, by The National Institute of Standards and Technology (NIST).
Page 255: Appendix 6: Using The File System
Appendices Appendix 6: Using the File System Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm...
Page 256: Appendix 7: Web Interface
TANDBERG 550 MXP Appendix 7: Web Interface Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable. How to configure your system for web interface: 1.
Page 257: Appendix 8: Connecting The System To Pri/T1
Appendices Appendix 8: Connecting the System to PRI/T1 (Not available on all TANDBERG systems) Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1-interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent standard.
Page 258: Appendix 9: Connecting The System To The Switched 56 Network
TANDBERG 550 MXP Appendix 9: Connecting the System to the Switched 56 Network Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks.
Page 259: Appendix 10: Connecting The System To Isdn Using Nt1 Network Adapters
Appendices Appendix 10: Connecting the System to ISDN using NT1 Network Adapters Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.
Page 260 TANDBERG 550 MXP...
Page 261: Appendix 11: Tandberg Cameras
Appendices Appendix 11: TANDBERG Cameras TANDBERG Precision HD Camera (Available to TANDBERG 8000 MXP, 6000 MXP Profile, 3000 MXP Profile*, Maestro MXP and Edge 75/85/95 MXP) Pin-outs and Connectors...
Page 262 4. Codec – HD Video Out 5. Kensington Lock NOTE! The enclosed TANDBERG Camera Cables must be used! Do not use other camera cables as this might cause problems with the transfer of video signals from the Precision HD Camera.
Page 263 The maximum length of the camera cable for multiple cameras supported by TANDBERG is 20 m (65 ft). * Applies to T3000 MXP Profile with new hardware. ** Disabled when connected to a TANDBERG system using the TANDBERG Camera Cable. This output does not support HDCP (High Bandwidth Digital Content Protection). Precision HD Camera Dimensions:...
Page 264 TANDBERG 550 MXP Top view:...
Page 265: Wave Ii Camera
Appendices (Not available with set top systems) WAVE II Camera Pinouts and Connectors 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when connected in daisy chain) Pin-7 Pin-6 Pin-5...
Page 266 TANDBERG 550 MXP Pin-5 Pin-4 RXD (in) Pin-3 TXD (out) Pin-2 Presence (+12V in daisy chain) Pin-1...
Page 267 Appendices Dimensions Front view: Side view: Rear view: Underside view:...
Page 268: Appendix 12: Remote Control (Trc3 / Trc4)
TANDBERG 550 MXP Appendix 12: Remote Control (TRC3 / TRC4) Remote Control (TRC 3 / TRC4) The TANDBERG remote control transmits IR-signals using the following parameters: Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 & 7 IR wavelength 940nm IR carrier frequency...
Page 269 Appendices Remote Control key code map: Button Remote Control Remote Control TANDBERG TRACKER codes (TRC 3) (TRC 4) Address Button name Address Button name Address Button name NUMBER 1 NUMBER 1 NUMBER 2 NUMBER 2 NUMBER 3 NUMBER 3 NUMBER 4...
Page 270 TANDBERG 550 MXP RIGHT RIGHT CALL CALL END CALL END CALL PHONE PHONE BOOK BOOK MENU MENU CANCEL CANCEL LAYOUT LAYOUT MAIN CAM DOC CAM HELP FAR END PRESETS SERVICES WAKE UP WAKE UP LOW BATT LOW BATT PROG VER...
Page 271: Appendix 13: Cisco Callmanager Registration
2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3. In the phone configuration page type the IP address of the TANDBERG system in the Device name field, select device pool and push the insert button.
Page 272: Appendix 14: Diagnostics Tools For Ip
TANDBERG 550 MXP Appendix 14: Diagnostics Tools for Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’. One can get traces for RAS, Q.931 and H.245 with this command.
Page 273 Appendices MultiSite + Duo Video Function Port Type Gatekeeper Discovery (RAS) 1719 Q.931 Call Setup 1720 H.245* Range 5555-5574 Video Range 2326-2405 Audio Range 2326-2405 Data/FECC Range 2326-2405 (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range.
Page 274: Appendix 15: System Upgrade
Using ISDN A) To upgrade using the web interface, please do the following steps: 1. Type the IP address of the TANDBERG MXP system that shall be upgraded (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0.
Page 275 Appendices The following page will now be displayed: Figure 1 3. Enter the Release key in the ‘Release Key’ field and press the ‘Install Software’ button.
Page 276 1. Copy the new software file to a folder on your harddisk, for instance c:\software. 2. Open a DOS window, and go to the folder where the new software is stored. 3. Type ftp <ip address of the TANDBERG MXP system>. 4. Type in the supplied ‘Release Key’ as user.
Page 277 2. Copy the new software file to a folder on your computer, for instance c:\software. 3. Type the IP address of the TANDBERG MXP system that the software upgrade is going to be done from (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0. The web interface of the codec will then be displayed.
Page 278 Control Panel/General/Permissions menu. 7. Enter the password set at the far end for remote upgrade (default password is “TANDBERG”) 8. Press ‘Install Software' .The system will now use about 90% of the call capacity to transfer the software file across.
Page 279 Appendices In the menu on the system under ‘Control Panel/System Information’, the installed software should now be displayed as the ‘Software Version’.
Page 280: Appendix 16: Declaration Of Conformity
EN 61000-3-3 : 1995, A1 TBR 3 Layer 1, 2 and 3 TECHNICAL CONSTRUCTION FILE NO.: X13687 YEAR WHICH THE CE-MARK WAS AFFIXED: 2005 For an official, signed version of this document, or details regarding documentation from the technical construction file, please contact TANDBERG.
Page 281: Appendix 17: Protocols Supported
(Max. number of simultaneous connection = 8, in addition to the RS232 connection). TELNET Challenge TMS (Tandberg Management Suite) uses MD5-Challenge Response algorithm (RFC-1321) Telnet access for encryption of password over the IP network. SNMP - Simple Network Management Protocol A standard network protocol for management and surveillance of TCP/IP networks (RFC 1157 SNMP v1, RFC 1213 MIB-II).
Page 282 TANDBERG 550 MXP WAN – Wide Area Network A communications network connecting geographically separated computers, printers, and other devices. SSL - Secure Sockets Layer SSL is a proposed open standard for establishing a secure communications channel to prevent the interception of critical information.
Page 283: Appendix 18: Cable Specifications
Glossary Appendix 18: Cable Specifications TANDBERG MXP and Classic Endpoints that support External Network External Network Pinout With respect to signals on the NET port: • For balanced signals a “0”=low voltage is defined as terminal A positive with respect to terminal B.
Page 284 TANDBERG 550 MXP Cable Specification V.35 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on cable at Codec end: Female 26 pin high-density DSUB with thumbscrews. • Connectors on cable at V.35-adapter end: Male 34 pin Winchester (AMP part number 201357-1 or equivalent).
Page 285 Glossary Cable Specification V.35/RS-366 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on cable at Codec end: Female 26 pin high-density DSUB with thumbscrews. • Connectors on cable at V.35-adapter end: Male 34 pin Winchester (AMP part number 201357-1 or equivalent) and Male 25 pin DSUB with thumbscrews.
Page 286 TANDBERG 550 MXP Cable Specification RS-449 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-449: DSUB 37 pin Male Signal Name...
Page 287 Glossary Cable Specification RS-449/RS-366 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-449: DSUB 37 pin Male • Connector on RS-366:...
Page 288 TANDBERG 550 MXP Cable Specification RS-530 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-530: DSUB 25 pin Male •...
Page 289 Glossary Cable Specification RS-530/RS-366 TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-530: DSUB 25 pin Male • Connector on RS-366: DSUB 25 pin Male •...
Page 290 TANDBERG 550 MXP Cable Specification RS-449 Cable to KIV-7 TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-449: DSUB 37 pin Male...
Page 291: Glossary
Audio input 6: Intended for connection to a VCR or DVD player or other external playback devices. Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2: Intended for connection to audio recording equipment (or to a telephone add-on hybrid).
Page 292 TANDBERG 550 MXP Bandwidth: Decides the quality of the video call. High bandwidth gives high quality. Call Control Data Triggered: Uses TxData, RxData and clock signals only. Use Data Triggered when no handshake signal is available. Call control Leased Line: Is a non-dialing protocol and should be used when two systems are connected in a point-to-point connection.
Page 293 Glossary Diagnostics: Allows testing of individual system components and displays the current system settings. Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video. Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference.
Page 294 H.264: Video algorithm for bandwidth-efficient video compression and decompression Hardware serial number: A unique number (listed in the System Information menu) to identify your system towards your TANDBERG representatives. Humfilter: A highpass filter which reduces very low frequency noise. iCIF: Interlaced CIF, 352x288 pixels, 50 fields per second...
Page 295 A call with more than two participants including yourself MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 6 video calls and 5 telephone calls. The MultiSite option is not available on all systems.
Page 296 TANDBERG 550 MXP NR: Noise Reduction. Reduces constant background noise (e.g. noise from air-conditioning systems, cooling fans, etc.). NSF: Non Standard Facility. NTSC: National Television System Committee. Video standard corresponding to 4SIF. Primary used in USA, Japan and other countries.
Page 297 Selfview: Outgoing video. In most cases, the image of your self. Serial number: A unique number (the hardware serial number, listed in the System Information menu) to identify your system towards your TANDBERG representatives. Side-by-Side: Side-by-side view means that two pictures are displayed side by side each other on the screen.
Page 298 TANDBERG 550 MXP Streaming TTL/Router Hops: Used for streaming data to limit how many routers the data should pass before it is rejected. Streaming Video Rate: Defines the Video streaming rate from the system. SVGA: Super VGA. (800x600) SXGA: Super extended Graphics Array (1280x1024) System information: Lists system numbers, line status, software version and other useful information.
Page 299 Glossary WAVE II Camera: Wide Angle View Camera - delivers the widest angle of view in the industry. Welcome menu: The welcome menu displays the Menu when you are outside a call. XGA: extended Graphics Array (1024 x 768)
Page 300: Index
TANDBERG 550 MXP 9 Index Access Code........91, 113 H.239 ........72, 140, 142 Additional microphone ......214 Hardware serial number ......91 Administrator Password......129 Alert Speaker ...........164 Indicators ..........30 Alert Tones and Volume ......164 Interfaces ..........202 Allowance ..........113 IP Address Conflict Check ...... 100 Answer an incoming Call ......42...
Page 301 Index Release Floor from Participant ....82 Timeout ........... 125 Request Floor ..........78 To connect a PC to Dataport 1 ....199 Restart .............104 Touch Tones ..........29 Restore defaults........200 User Guide..........105 Screen Settings ........115 Search ............58 Video Algorithm........149 Selfview .............24 Video Call..........

TANDBERG 550 MXP User Manual

1 Introduction

2 Installation

3 General Use

4 Control Panel

5 System Settings

6 Peripheral Equipment

7 Appendices

Appendix 1: Technical Specifications

Appendix 2: Bandwidth Information for TANDBERG Endpoints

Appendix 3: Environmental Considerations

Appendix 4: Guidelines for Setting up Rooms for Video Meetings

Appendix 5: Security

Appendix 6: Using the File System

Appendix 7: Web Interface

Appendix 8: Connecting the System to PRI/T1

Appendix 9: Connecting the System to the Switched 56 Network

Appendix 10: Connecting the System to ISDN Using NT1 Network Adapters

Appendix 11: TANDBERG Cameras

Appendix 12: Remote Control (TRC3 / TRC4)

Appendix 13: Cisco Callmanager Registration

Appendix 14: Diagnostics Tools for IP

Appendix 15: System Upgrade

Appendix 16: Declaration of Conformity

Appendix 17: Protocols Supported

Appendix 18: Cable Specifications

8 Glossary

9 Index

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Summary of Contents for TANDBERG 550 MXP