TermaTech TT20 User And Mounting Manual page 10

Storage of the firewood is best under a roof, however with good ventilation,
e.g. in a carport or under a shed roof. Place the wood on a wooden pallet or
the like so it is free from the ground. Fresh wood that has been sawed and
split must be stored for about 1-2 years this way until the moisture in the
wood is down to 15-20%.
The ashes can be put in the rubbish bin for garbage collection. The ashes
should always have cooled for 1-2 days before it is put in the rubbish bin, as
there might still be embers that can light garbage or a garbage bag.
Regulation and smoke damper:
If one is fixed in the chimney it should not close of more than 80% of the
internal diameter of the chimney.
MALFUNCTIONS
If problems should occur with the use of the stove the cause can possibly be
found below. If not, then you are always welcome to contact your dealer.
The stove is difficult to control – it burns too fast
If the stove is new, then check that the directions have been followed.
If the stove is more than 1 year old or if it has been used heavily, then the
jointings may need to be changed. If the jointings sit for too long the heat
makes them lose their ability to keep the stove sealed.
Check that the ashpan is closed completely.
If there is heavy draught in the chimney it may be necessary to fit a damper in
it.
The stove has poor draught after installation
Check that the mounting instructions have been followed. It is especially the
conditions surrounding the chimney that may cause problems. Are diameter
and length okay, is it sealed, are smoke pipe and junctions sealed? Is the
cleaning hatch sealed? You may need to contact a chimney sweep to remedy
the problem as the chimney may be blocked.
Smoke at soot smell
This can be caused by down-draught in the chimney and most often happens
in specific wind directions. The chimney may be too short for the ridge or trees
may have grown and are creating turbulence.
Remember not to open the door while there are flames.
The stove is difficult to light and may die out
There may be a number of causes. The most typical are:
The damper is not sufficiently open.
The firewood is too wet.
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