Resetting The Mailbox Passwords; Resetting The Password Using Callpilot Manager; Resetting The Password Using A Telephone (Callpilot 150 Only); Resetting The Call Center Administrator Password (Callpilot 150 Only) - Nortel CallPilot Mini Installation And Maintenance Manual

Resetting the Mailbox passwords

The Mailbox password allows users to access their mailbox.

Resetting the password using CallPilot Manager

1 Log on to CallPilot Manager.
2 Click the Mailbox Administration heading.
3
Click the Change/Delete Mailbox link.
4
Click the Reset Password link by the mailbox for which you are resetting the password.
A confirmation dialog box appears.
5
Click the OK button.
The password resets to 0000.

Resetting the password using a telephone (CallPilot 150 only)

Follow this procedure to reset a mailbox password using a telephone.
Log:
QUIT RETRY OK
Admin
MBOX AA OTHR
Mailbox Admin
ADD DEL CHNG
Mbox:
DIR QUIT
Password:
RESET NEXT

Resetting the Call Center Administrator password (CallPilot 150 only)

This password is used to access CallPilot Manager to administer the Call Center software.
1
Log on to CallPilot Manager.
2 Click the Configuration heading.
3 Click the Access Passwords link.
4 Enter a new password into the Call Center Administration Password box.
≤·°‹
1. Press
2. Enter the system administration mailbox number and
password.
3. Press MBOX.
4. Press CHNG.
5. Enter the number of the mailbox you wish to change.
6. Press Next until Password appears on the display.
7. Press RESET.
8. Press ®.
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
Chapter 7 Password administration
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