GCC Technologies LaserPro SmartCut X380 Series User Manual
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GCC Technologies LaserPro SmartCut X380 Series User Manual

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Distributed & Supported by: Jorlink USA, Inc. | Tel: (336) 288-1613 | sales@jorlink.com | www.JORLINK.com

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  • Page 1 Distributed & Supported by: Jorlink USA, Inc. | Tel: (336) 288-1613 | sales@jorlink.com | www.JORLINK.com...
  • Page 2 Dear Sir or Madam, Thank you for choosing GCC and the LaserPro SmartCut X380 Series. You can be assured that this machine meets all of the highest safety standards while using technological innovations shared by no other laser cutter. The SmartCut X380 is backed by GCC, a truly international company that is dedicated to helping your business grow.

  • Page 3: Table Of Contents

    5.2.2 Color Management............... - 54 - 5.2.3 Using the LaserPro X380 Print Driver ........- 55 - 5.2.3.1 LaserPro X380 Print Driver >> Option Page ......- 56 - 5.2.3.2 LaserPro X380 Print Driver >> Pen Page ........ - 58 - 5.2.3.3 LaserPro X380 Print Driver >>...
  • Page 4 Chapter IX - Basic Troubleshooting ............... - 78 - Chapter X - Appendix..................- 79 - 10.1 Glossary ..................- 79 - 10.2 LaserPro SmartCut X380 Specification Sheet .........96 - 3 - SmartCut X380 User Manual Distributed & Supported by: Jorlink USA, Inc. | Tel: (336) 288-1613 | sales@jorlink.com | www.JORLINK.com...

  • Page 5: Chapter I - Safety

    One of the key safety features found on the LaserPro SmartCut X380 is a Class 3R red dot safety guidance pointer (similar to a laser-pointer presentation pen) allowing the operator to see the exact location where the laser beam will fire.
  • Page 6 In compliance with CDRH standards, the required warning labels are affixed at the time of manufacture to the LaserPro SmartCut X380 in the appropriate locations. These labels are not to be modified in any way or removed for any reason. Please familiarize yourself with the specific labels and their locations on the machine.
  • Page 7 Warning Label is written all the necessary information to be aware of in every operation. Laser Path Warning Label LaserPro machines are very safe under normal function. However, in case of any accident, Laser Path Warning Label will be stick on the possible laser path. When operators close to these paths should be careful of the possible injury while machine working.

  • Page 8: Safety Measures

    NOTE Each LaserPro laser machine is shipped with a single pair of safety goggles. If additional safety goggles are required, please contact GCC directly or an authorized GCC distributor. If you wish to purchase one on your own, please make sure the safety...

  • Page 9: Operating Environment

    Please follow the guidelines when considering a suitable location to set the LaserPro SmartCut X380. Improper work environments may lead to operational malfunction and/or unsafe working conditions. The LaserPro SmartCut X380 should be placed and operated in a standard office-type environment.

  • Page 10: Chapter Ii - Unpacking & Contents

    Chapter II - Unpacking & Contents 2.1 Unloading and Unpacking The LaserPro SmartCut X380 is shipped in one crate that contains the machine, the software, and all of the necessary accessories. The following section contains detailed step-by-step instructions for unpacking and assembly of the machine.
  • Page 11 4) Unfasten and remove the two safety harnesses via the safety belt buckles on the front side. Safety Harnesses - 10 - SmartCut X380 User Manual Distributed & Supported by: Jorlink USA, Inc. | Tel: (336) 288-1613 | sales@jorlink.com | www.JORLINK.com...
  • Page 12 5) Unscrew the screws holding the spacers (left and right side of the machine) and the step board (front and rear of the machine). Remove the two spacers and the step board. Spacer Step Board - 11 - SmartCut X380 User Manual Distributed &...
  • Page 13 6) With the removed left / right sideboard, place one against the left or right side of the shipping crate to form an incline. Place the step board against the inclined sideboard to form a complete ramp. Step Board Side Board - 12 - SmartCut X380 User Manual Distributed &...
  • Page 14 7) Carefully roll the machine off the shipping crate and position it into your work area. - 13 - SmartCut X380 User Manual Distributed & Supported by: Jorlink USA, Inc. | Tel: (336) 288-1613 | sales@jorlink.com | www.JORLINK.com...

  • Page 15: Contents And Accessories Checklist

    Manual Focus Gauge for 2.0” or 4.0” focal lens AC Power Cord Printer Port Cable USB Port Cable Installation CD (LaserPro SmartCut X380 user manual, driver, and firmware) Safety Goggles Cutting Sample and Material Starter Kit 1 pack - 14 - SmartCut X380 User Manual Distributed &...

  • Page 16: Chapter Iii - Mechanical Overview

    Chapter III - Mechanical Overview Please take some time to familiarize yourself with this section regarding the mechanical overview of the LaserPro SmartCut X380. References will be made back to the different parts of the LaserPro SmartCut X380 in later sections.

  • Page 17: Top View

    3.2 Top View Emergency Stop Button Control Panel - 16 - SmartCut X380 User Manual Distributed & Supported by: Jorlink USA, Inc. | Tel: (336) 288-1613 | sales@jorlink.com | www.JORLINK.com...

  • Page 18: Right (Profile) View

    3.3 Right (Profile) View Power Water Inlet and ON/OFF Switch outlet USB Port Error Indicators Power Cable Inlet Print Port - 17 - SmartCut X380 User Manual Distributed & Supported by: Jorlink USA, Inc. | Tel: (336) 288-1613 | sales@jorlink.com | www.JORLINK.com...

  • Page 19: Left (Profile) View

    3.4 Left (Profile) View - 18 - SmartCut X380 User Manual Distributed & Supported by: Jorlink USA, Inc. | Tel: (336) 288-1613 | sales@jorlink.com | www.JORLINK.com...

  • Page 20: Rear View

    3.5 Rear View Laser Compartment Laser Compartment Handles Handles SmartEXT™ Pass-Through Door (Rear) Ventilation Opening - 19 - SmartCut X380 User Manual Distributed & Supported by: Jorlink USA, Inc. | Tel: (336) 288-1613 | sales@jorlink.com | www.JORLINK.com...

  • Page 21: Chapter Iv - Setup And Installation

    Chapter IV - Setup and Installation 4.1 Machine Setup 4.1.1 Before Powering Up the Machine Connect the water hoses between the machine and the water chiller. Make sure the hoses are connected correctly with the right water flow directions. - 20 - SmartCut X380 User Manual Distributed &...
  • Page 22 Always turn on the water chiller before turning on the machine. CAUTION Make sure to add water to the water chiller before turning on the machine. NOTE De-ionized water is recommended as the coolant. Propylene glycol can be used as an anti-freeze agent. The coolant used with the water chiller should have the following properties: •...

  • Page 23: Powering Up The Machine

    Ensure that the LaserPro SmartCut X380 is connected to a 220V power source. 4.1.3 Connecting the Computer The LaserPro SmartCut X380 can communicate with a computer through a USB Port or Parallel Printer Port connection interface. The USB Port connection offers faster file transfer rates and greater flexibility over the Parallel Printer Port connection.

  • Page 24: Recommended Computer Configuration

    Support will not be offered, if you experience output problems with non-supported graphics software. 4.2.1 Recommended Computer Configuration The LaserPro SmartCut X380 operates under Windows operating systems and is designed to work on a computer that meets the following minimum requirements. Computer •...

  • Page 25: Installation Of The Laserpro Print Driver

    From this menu, click Have Disk. Another menu will now pop up for you to indicate the location of the print driver. With the LaserPro CD still in your drive, click Browse and point to the file located at: D:\X380\LaserPro driver\WIN XP\Dv3.45\GL345.inf (where D is the driver letter assigned to your...

  • Page 26: Chapter V - Operating The Laserpro X380

    5.1.2 Graphic Control Panel Overview (Description) The Control Panel The control panel on the LaserPro SmartCut X380 provides easy access to all of the manual controls needed for cutting. The liquid crystal display (LCD), functional, directional and selection buttons make navigating through the machine’s manual controls easy to do.
  • Page 27 Selection Buttons LED INDICATOR LIGHTS Three indicator lights on the LaserPro SmartCut X380’s control panel are part of the system’s safety interlock system. DOOR - The door light will illuminate when any of the following doors or function is not working properly.
  • Page 28 Directional ( / ) - Four directional buttons allow you to navigate the selection cursor through the control panel menu and adjust the value of specific settings. In general, the directional buttons cycle through the various selections, while the directional buttons adjust the value of that particular selection.

  • Page 29: Graphic Control Panel Navigation Chart

    5.1.3 Graphic Control Panel Navigation Chart Carriage / Work Table Main Work Page Adjustment Page Functions Page File Management Page Machine Information Page Machine Setting Page Link / DLink Page Set Lens Page File Information Page Tune Auto Focus Page Set Red Beam Page File Management Edit Page...

  • Page 30: Graphic Control Panel Function Pages

    Main Work Page The main work page is the page that the LaserPro SmartCut X380 will default to upon startup and will be the “home base” for when navigating through the various functions of the control panel. This will be the page that is displayed when you are processing your jobs. This page contains specific job information such as the current job’s name, Speed, Power, PPI, DPI, processing /...
  • Page 31 Carriage / Work Table Adjustment Page ☼ navigating to this page: Main Work Page Press , or F3 Carriage / Work Table Adjustment Page The Carriage / Work Table Adjustment Page allow you to manually increase and decrease the height of the work table (Z-axis). In addition, you can manually adjust the Y-axis and X-axis of the laser carriage.
  • Page 32 File Management Page – this page allows you to manage the files that you have loaded onto the LaserPro SmartCut X380. Machine Setting Page – this page allows you to access and modify a variety of your machine settings, including: Set Lens, Tune Auto Focus, Set Table Down, Set Red Beam, Carriage Lock, Set Command Mode, Save Position, Flash Memory, Set File Save Mode, Set Vector Mode, Tune Image Power, Set Laser Wattage, Set Fine Mode, Other, Reset.
  • Page 33 The File Management Page allows you to manage the files that you have loaded onto the LaserPro SmartCut X380. You can scroll through your jobs, delete a selected job, delete all jobs, and go to the Link/DLink Page to set and arrange multiple loaded jobs into a single job queue for processing.
  • Page 34 Link/DLink Page ☼ Navigating to this page: Main Work Page Press F4 Functions Page Select <File Management> from the menu File Management Page Press F2 Link / DLink Page The Link/DLink Page allows you to set, arrange, and remove loaded jobs to and from a job queue for processing.
  • Page 35 File Information Page ☼ Navigating to this page: Main Work Page Press F4 Functions Page Select <File Management> from the menu File Management Page Select a job file and press Enter File Information Page The File Information Page allows you to view the speed, power, DPI, and PPI settings of the selected job.
  • Page 36 File Management Edit Page ☼ Navigating to this page: Main Work Page Press F4 Functions Page Select <File Management> from the menu File Management Page Select a job file and press Enter File Information Page Press F4 File Management Edit Page The File Management Edit Page allows choosing to modify your raster or vector settings for the selected job, as well as setting the number of times to repeatedly process the selected job (Repeat Num).
  • Page 37 PPI, and power ramp settings for the selected job. These settings correspond to the same settings found on the LaserPro SmartCut X380 print driver. This page allows you to easily adjust these values to make immediate adjustments while processing your loaded jobs, even when you have disconnected your computer from the LaserPro SmartCut X380.
  • Page 38 Machine Setting Page ☼ Navigating to this page: Main Work Page Press F4 Functions Page Select <Machine Setting> from the menu Machine Setting Page The Machine Setting Page allows you to access and modify a variety of your machine settings, including: Set Lens, Tune Auto Focus, Set Table Down, Set Red Beam, Carriage Lock, Set Command Mode, Save Position, Flash Memory, Set File Save Mode, Set Vector Mode, Tune Image Power, Set Laser Wattage, Set Fine Mode, Other, Reset.
  • Page 39 Remember to save your settings after you have made the proper changes. Now by pressing the Auto Focus button, the LaserPro SmartCut X380 will auto focus properly using the new lens setting. The LaserPro SmartCut X380’s default setting is <4.0”>...
  • Page 40 Tune Auto Focus Page ☼ Navigating to this page: Main Work Page Press F4 Functions Page Select <Machine Setting> from the menu Machine Setting Page Select <Tune Auto Focus> from the menu Tune Auto Focus Page The Tune Auto Focus Page allows you to manually set the default auto focus distance / vertical height of the worktable (Z-axis) for when the Auto Focus button is pushed.
  • Page 41 Pressing the Enter key at this point will confirm the prompt to move the work table to its lowest position. If the Table Down is set to <NO>, then the LaserPro SmartCut X380 will not display this warning prompt at system startup.
  • Page 42 ☼ Navigating to this page: Set Red Beam Page Main Work Page Press F4 Functions Page Select <Machine Setting> from the menu Machine Setting Page Select <Set Red Beam> from the menu Set Red Beam Page The Set Beam Page allows you to turn on or off the red dot laser pointer on the laser carriage. Enabling this function will indicate the exact location where the laser will fire upon.
  • Page 43 ☼ Navigating to this page: Carriage Lock Page Main Work Page Press F4 Functions Page Select <Machine Setting> from the menu Machine Setting Page Select <Carriage Lock> from the menu Carriage Lock Page The Carriage Lock Page allows you to set whether the laser carriage is locked or free. If the Carriage Free setting is set to <YES>, then you will be able to manually move the laser carriage along the X and Y axis by hand with the top door open.
  • Page 44 ☼ Navigating to this page: Set Command Mode Page Main Work Page Press F4 Functions Page Select <Machine Setting> from the menu Machine Setting Page Select <Set Command Mode > from the menu Set Command Mode Page The Set Command Mode Page allows you to configure vector settings when outputting in Default or HPGL mode.
  • Page 45 ☼ Navigating to this page: Save Position Function Main Work Page Press F4 Functions Page Select <Machine Setting> from the menu Machine Setting Page Select <Save Position > from the menu The Save Position Function allows you to save the current X-axis and Y-axis positions of the laser carriage and sets this position to be the origin for subsequent jobs.
  • Page 46 Set File Save Mode Page The Set File Save Mode Page allows you to set whether or not the LaserPro SmartCut X380 automatically deletes each job file after processing. Setting File Save to <NO> will automatically and immediately delete each job file from the LaserPro SmartCut X380 after the cutting process.
  • Page 47 ☼ Navigating to this page: Other Page Main Work Page Press F4 Functions Page Select <Machine Setting> from the menu Machine Setting Page Select <Other> from the menu Other Page The Other Page allows you to change various settings relating to the control panel. The Language setting will allow changing available languages displayed by the control panel.
  • Page 48 Reset Page The Reset Page allows you to reset all changes made to the LaserPro SmartCut X380’s Machine Settings Page to their default settings. This does not affect the settings saved to an image file on the computer. The User Reset setting will set all settings back to the default. After any firmware updates, you must use the System Reset setting (your previous settings are saved).
  • Page 49 ☼ Navigating to this page: Machine Information Page Main Work Page Press F4 Functions Page Select <Machine Information> from the menu Machine Information Page The Machine Information Page allows you to view information regarding the system such as the GCC logo, machine name, firmware version, and other information.

  • Page 50: The Laserpro X380 Print Driver

    5.2.1 Page Setup and Orientation The first thing you must do before working with the LaserPro SmartCut X380 Print Driver will be to make sure the page and layout settings are properly configured within your graphics software. You will need to access and edit the Page Setup or Layout page of your graphics software to set your graphics software’s...
  • Page 51 SIZE. Ensure that NORMAL PAPER and LANDSCAPE are selected. Ensure the Paper Width and Height dimensions match the LaserPro X380’s work table dimensions of 960 mm (37.7 inches) and 610 mm (24.0 inches). Click OK to complete the paper size adjustment.

  • Page 52: Color Management

    5.2.2 Color Management LaserPro driver uses pen color settings to control laser cutting parameters. In addition to having your Page Setup and Orientation properly set in your graphics software, you will also need to make sure Color Management is DISABLED prior to working with the LaserPro SmartCut X380 Print Driver. If you do not properly From your graphic software’s Color Management page:...

  • Page 53: Using The Laserpro X380 Print Driver

    PROPERTIES. Note For this screenshot example, CorelDraw was used as the software application. The LaserPro SmartCut X380 Print Driver consists of seven primary sections (pages) in which you will be able to choose various cutting options and settings: Option Page...

  • Page 54: Vector Cutting

    The following sections describe the specific functions for each of the settings found in the LaserPro SmartCut X380 Print Driver. If you are new to laser cutting, it is recommended that you first familiarize yourself with the general principals of the laser process in Section 6, especially the Vector Cutting concepts.
  • Page 55 Checking this will instruct the LaserPro X380 to immediately begin the laser process, when you select Print from your graphic software program. If Print Immediately is not checked, then selecting Print will transfer the job file to the LaserPro X380 system and will need to be initialized from the LaserPro X380 control panel.
  • Page 56 5.2.3.2 X380 Print Driver >> Pen Page The LaserPro SmartCut X380 incorporates the use of 16 different colors to represent 16 different laser power and speed settings when cutting. These colors are referred to as “Pens”. Think of each pen as a designated laser setting, rather than as a color.
  • Page 57 NOTE The X380 print driver cannot store more than 16 pen colors or different laser parameter settings per file. Speed (Pen Page) [DEFAULT SETTING: 50] The speed slider controls the laser machine’s speed during operation with a range setting from 0.1 – 100%.
  • Page 58 and slower speeds will produce deeper cuts, whereas lower power and higher speeds will produce more shallow cuts. Vector (Pen Page) [DEFAULT SETTING: Selected] Checking the Vector checkbox will process the vector functions for the areas of your design that correspond to that particular “pen”...
  • Page 59 Scaling (Advance Page) [DEFAULT SETTING: 0] In some cases you may find a slight output inaccuracy in the actual output compared to what you have set in the computer. This margin of error or offset is extremely small (approximately 1/300). What this means that there may be a 1-unit offset for every 300 unit increments.
  • Page 60 be possible as your centerpiece material may have dropped to the cutting table. This setting will always automatically direct the laser to cut from the inner most vector shape and move outwards. Optimization Sorting : This is a setting that will minimize your process time. When selected, the print driver will analyze your image and automatically determine the most efficient processing path to process your image.
  • Page 61 5.2.3.4 X380 Print Driver >> Paper Page Paper Size (Paper Page) The paper size represents your total work area. Ensure that the paper size is never set greater than the X380’s worktable area of 36” x 24” (900mm x 600mm). The X value represents the length and the Y value represents the width.
  • Page 62 5.2.3.5 X380 Print Driver >> Language Page This page allows you specify the language displayed by the SmartCut X380 Print Driver. Current language options allow for: English, Spanish, French, And Chinese (Simplified, Traditional), Japanese, and German. - 64 - SmartCut X380 User Manual Distributed &...

  • Page 63: Chapter Vi - Vector Cutting Techniques

    The LaserPro SmartCut X380 Print Driver determines vector cut based on the outline width of that particular area or section of the design. In order to prep a particular section for vector cutting, you will need to set that object’s fill color to white and set its outline thickness between 0.001”...

  • Page 64: Chapter Vii - Optional Items

    Chapter VII - Optional Items When purchasing the LaserPro X380 from your local authorized GCC distributor, you will be provided a chance to purchase optional items to enhance your experience with your system. If anytime after the purchase of your X380, would you like to purchase any optional item, please contact your local authorized GCC distributor.

  • Page 65: Air Compressor Option

    7.2 Air Compressor Option Specifically designed for laser engravers, the air compressor utilizes an oil-free diaphragm. The air compressor helps eliminate harmful and potentially damaging moisture from the laser optics, maximizing laser optic life. In addition the air compressor provides the optimal air flow to the SmartAIR nozzles to minimize flaming, suppress working temperatures, and blow away dust and particle byproducts generated from the laser process.
  • Page 66 NOTE It is important that the ¼” air tubing has clean, straight cuts on each end. Jagged or slanted cuts will not produce adequate sealing capabilities. 4) Locate the air tube valve positioned towards the front side of SmartCut X380. As indicated below: 5) Take the unattached end of the ¼”...

  • Page 67: Smartbox Option

    LaserPro X380 print driver and hardware control panel. Please refer to the LaserPro X380 print driver and graphic control panel sections of this manual for details on how to enable and configure air-assist functionalities.
  • Page 68 1) In order to use the cutting box along with the material support stands, you must first remove the honeycomb table from the cutting box. Before you position the cutting box in the LaserPro SmartCut X380, first unscrew the screws that attach the hinges of the honeycomb table to the cutting box.
  • Page 69 NOTE The LaserPro SmartCut X380 comes standard with the SmartAIR Standard Nozzle, but for specialized jobs on specific materials, we highly recommend the use of the SmartAIR Fine or Ultra Nozzles.
  • Page 70 LaserPro SmartCut X380 print driver and hardware control panel. Please refer to the LaserPro SmartCut X380 print driver and graphic control panel sections of this manual for details on how to enable and configure air-assist functionalities.

  • Page 71: Chapter Viii Basic Maintenance

    Chapter VIII Basic Maintenance Keeping your LaserPro SmartCut X380 clean and well maintained will ensure quality output, consistent reliability, and extended product life. Smoke, dust or residue build-up inside the laser system or the mechanical components can cause a reduction in the laser power, irregularities in the motion system, reduced product life cycle, and a host of other avoidable problems.

  • Page 72: Cleaning The Worktable And Motion System

    This mirror is located inside the laser cabinet of the LaserPro SmartCut X380. 1) Use a #2 Phillips Screwdriver to open the rear laser cabinet of the LaserPro SmartCut X380. 2) Loosen the thumbscrew and remove the dust cover securing the mirror. (As shown in the picture below).
  • Page 73 4) Re-install the mirror after cleaning. 5) Tighten the thumbscrew. 6) Replace and secure the outer access panel. Mirror 2, 3, 4 These mirrors are located in the worktable area of the LaserPro SmartCut X380. Mirror 2 Mirror 3 Mirror 4...

  • Page 74: Cleaning The Mirrors

    Mirror 2 1) Unscrew and remove the black dust cover covering mirror 2. 2) Unscrew the thumbscrew holding mirror 2 in place. 3) Clean the lens in the proper manner. 4) Re-install mirror 2 after cleaning. 5) Tighten the thumbscrew. 6) Replace and secure the black dust cover.

  • Page 75: Removing And Cleaning The Focal Lens

    6) Make sure that the mirror is completely dry before reinstalling it. CAUTION • If the center of the mirror is scratched, contact your LaserPro SmartCut X380 dealer for a replacement. 8.2.3 Removing and Cleaning the Focal Lens 1) Unscrew the three thumbscrews (front face of the laser head) securing the laser carriage panel and remove the laser carriage panel to reveal the focal lens.

  • Page 76: Chapter Ix - Basic Troubleshooting

    Chapter IX - Basic Troubleshooting Quality Problems Check focal length setting under F4 function key-> Machine Setting-> Set Focus Lens to see if it matches the type of the lens installed. Check if the focal Lens is installed correctly or if focal Lens is not fixed properly. Check if it is caused by the debris or dust builds up in the bearing tracks or x rail.

  • Page 77: Glossary

    Chapter X - Appendix 10.1 Glossary Color Fill – Term within the awards and engraving industry used to describe the variety of techniques used to add color or contrast to engraving. DPI – Dots Per Inch or Pixels Per Inch. The resolution of an image as defined by the amount of dots/pixels included in an inch.

  • Page 78: Laserpro Smartcut X380 Specification Sheet

    10.2 LaserPro SmartCut X380 Specification Sheet X380 Models X380LS X380RX Wattage 100W Laser source Sealed CO2 Laser Cooling Water Cool Working Area 38 x 24 in. (960 x 610 mm) All doors closed 40.9 x 29.5 x 6.5 in. (1040 x 750 x 165 mm) Max.

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