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GCC Technologies X252 Maintenance Manual

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X252_X380_MG380 Maintenance Manual_V2.0
X252_X380_MG380 Hybrid
Matintenance Manual
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Summary of Contents for GCC Technologies X252

  • Page 1 X252_X380_MG380 Maintenance Manual_V2.0 X252_X380_MG380 Hybrid Matintenance Manual...

  • Page 2: Table Of Contents

    4.1 X252 & X380 Control Panel Changing process ................. 49 4.2 X252 & X380 Power board changing process ................52 4.3 X252 & X380 X motor & auto focus cable changing process ..........54 4.4 Changing the X rollers ........................59 4.5 X252 &...
  • Page 3 X252_X380_MG380 Maintenance Manual_V2.0 7.6 , For some (older) MG380 machines, sometimes that laser cannot fire or missing fire during a job. Especially when doing engraving and cutting in one job. One of the reason is the mirror shutter (the first mirror for metal tube) is not moving to correct position or it keeps moving up and down.

  • Page 4: Chapter 1 Overview

    X252_X380_MG380 Maintenance Manual_V2.0 Chapter 1 Overview 1.1 Introduction This manual is prepared for distributors to maintain or repair X252、X380、 MG380 Hybrid. Briefly, Chapter 1 is the introduction of contents, safety and operating enviroment   Chapter 2, we have diagrams to show the part number for every part in different sections.
  • Page 5 X252_X380_MG380 Maintenance Manual_V2.0 safety of all people in the immediate area. Prior to operation, carefully read and familiarize yourself with the warning labels located on both your laser system and in this manual. Never leave the machine unattended during the laser cutting process. The laser may ignite combustible materials.
  • Page 6 X252_X380_MG380 Maintenance Manual_V2.0 and operated in a standard office-type environment. Avoid environments where the machine is exposed to high levels of dust, temperature (temperatures exceeding 30°C or 85°F) or humidity (humidity exceeding 70% or where the ambient temperature is near the dew point). Avoid small, enclosed areas with poor ventilation.

  • Page 7: Chapter 2 Mechanical System

    X252_X380_MG380 Maintenance Manual_V2.0 Chapter 2 Mechanical System 2.1 Overall...
  • Page 8 X252_X380_MG380 Maintenance Manual_V2.0 Parts List : Part No. Description Remark X252 X380 MG380 Hybrid 1 290065260G 29006150G 29006150G Top Cover Assembly 2 290066910G 29005771G 29005771G Lens Carriage Assembly 3 290065030G 29006159G 29006159G X Axis Assembly 4 290069590G 290069590G 290069590G Mercury 2” Lens Assembly...

  • Page 9: Front Prism Assembly For X380 And 380 Hybrid

    X252_X380_MG380 Maintenance Manual_V2.0 2.2. Front Prism Assembly for X380 380 Hybrid (29006153G_ See above diagram for red circle) and Dust-Proof Tube Assembly...
  • Page 10 X252_X380_MG380 Maintenance Manual_V2.0 Parts List : Parts No. for Description X380_MG380 Hybrid 29006153G Front Prism Assembly 20200110G Prism Mount Assembly 29004329G 1" Mirror Holder Assembly 22800914G Mirror Screw 29004168G N-4_Dust-Proof Tube Assembly 22802184G F201 Under Aeroseal Fixed Stand 29005970G Collimator Assembly 24403801G Front Prism Assembly 24403804G...

  • Page 11: Top Cover

    X252_X380_MG380 Maintenance Manual_V2.0 2.3 Top Cover Part List : Part No. Description X252 X380 MG380 Hybrid 29003833G 29005122G 29005122G Window Assembly 26500166G 26500166G 26500166G Window Hinge 244040360G 24403795G 24403795G New External Frame on Steady Seat 257000970G 25700094G 25700094G Key Switch...

  • Page 12: X-Axis Assembly

    X252_X380_MG380 Maintenance Manual_V2.0 2.4 X-axis assembly Parts List : Part No. Description X252 X380 MG380 Hybrid 20200262G 20200262G 20200262G Prism Mount Assembly 290069520G 29006373G 29006373G 1" Mirror Holder Assembly 290069520G 290069520G 290069520G X Axis Mirror Cover 290065020G 29006149G 29006149G X Axis Left Block...

  • Page 13: X-Axis Right Block Assembly

    X252_X380_MG380 Maintenance Manual_V2.0 2.5 X-axis right block assembly...
  • Page 14 X252_X380_MG380 Maintenance Manual_V2.0 Parts List : Parts No. for Description X252_X380_MG380 Hybrid 23100013G X Motor 500 Count 21700009G X Motor Pulley 22802696G X Axis Belt Pulley 22800140G X Motor Bracket 20700027G Bearing 22800619G X Axis Shaft 24100262G Belt Retainer-B 22800141G X Axis Shaft Bracket 20600126G X Motor Belt...

  • Page 15: X-Axis Left Block Assembly

    X252_X380_MG380 Maintenance Manual_V2.0 2.6 X-axis Left Block Assembly Parts List : Part No. Description MG380 X252 X380 Hybrid 24402436G 24402436G 24402436G X Axis Mirror Cover 24100262G 24100262G 24100262G Belt Retainer-B 22800652G 22800652G 22800652G X Axis Idle Pulley Bracket 22800614G 22800614G 22800614G X Axis Left Base...

  • Page 16: Lens Carriage

    X252_X380_MG380 Maintenance Manual_V2.0 2.7 Lens carriage...
  • Page 17 X252_X380_MG380 Maintenance Manual_V2.0 Parts List : Part No. Description X252 X380 MG380 Hybrid 24400583G 24400574G 24400574G Cover for Carriage PCB 228032530G 22802921G 22802921G Lens Carriage Assist Base 29001112G 29001112G 29001112G DU Roller Assembly 24100277G 24100277G 24100277G Belt Retainer 29001105G 29001105G...

  • Page 18: Y-Axis Assembly

    X252_X380_MG380 Maintenance Manual_V2.0 2.8 Y-axis assembly Parts List : Part No. Description X252 X380 MG380 Hybrid 20600016G 20600076G 20600076G Y Motor Belt 29004372G 29004905G 29004905G Y Motor Assembly 29001131G 29004902G 29004902G Y Axis Synchronizer Assembly 22800144G 22802227G 22802227G Y Axis Rail...

  • Page 19: Y-Axis Transmit Assembly For X380 And X380 Hybrid

    X252_X380_MG380 Maintenance Manual_V2.0 2.9 Y-axis transmit assembly for X380 X380 Hybrid Parts List : Part No for Description X380_MG380 Hybrid 22800935G 8mm Coupling 20700052G Bearing 24900010G E-shape Retaining Ring 25500048G Wire Ring φ8 22802222G Y Axis Pulley Shaft 22802220G Y Transmit Shaft Seat 22802287G Small Gear _Small Pulley...

  • Page 20: Z-Platform

    X252_X380_MG380 Maintenance Manual_V2.0 2.10. Z-platform Part List : Part No. Description X252 X380 MG380 Hybrid 1 29000205G Screw Bar Assembly_Left 1 29000206G Screw Bar Assembly_Right 1 N/A 29005058G 29005058G Screw Bar Assembly 2 22801022G 22801022G 22801022G Lead Screw Bar 3 20600024G...

  • Page 21: Laser Unit For X380 Only

    X252_X380_MG380 Maintenance Manual_V2.0 2.11 Laser unit for X380 only Parts List : Part No. Description 24403515G Glass Laser Tube Fixed Plate 29005706G 100S Laser Unit Assembly 22803081G Glass Laser Tube Holder 24403802G Back Prism Dust-Proof Cover 29006152G Back Prism Assembly 22802976G Flow Switch Mount 23300387G...

  • Page 22: Back Prism Assembly For X380 Only

    X252_X380_MG380 Maintenance Manual_V2.0 2.12. Back Prism Assembly for X380 only (29006152G_ See above diagram for red circle) Parts List : Part No. Description 22800914G Mirror Screw 20200185G Prism Mounts Assembly 29001109G Red Beam Mirror Assembly 22803076G Prism Mounts Holder -2 22803075G Prism Mounts Holder -1 29004329G...

  • Page 23: Laser Unit For X252 Only

    X252_X380_MG380 Maintenance Manual_V2.0 2.13 Laser unit for X252 only...
  • Page 24 X252_X380_MG380 Maintenance Manual_V2.0 Parts List Part No. Description 1 244040370G Case for Laser 2 26500245G 25mm Snap bushing (SB-2530) 3 23301151G SNAP BUSHING (0813C) 4 25200274G Socket head set screw.(M5*10L) 5 244040410G Metal Box Side Cover *6 290065070G Metal box cover Assembly *7 290065090G Back Prism Assembly *8 290065080G...

  • Page 25: Laser Unit For X252

    X252_X380_MG380 Maintenance Manual_V2.0 2.14 Laser unit for X252 290065070G Metal box cover Assembly Parts List : Part No. Description 290065070G Metal box cover Assembly 244040400G Cover for Laser Tube Case 24400991G plank hinge 23300387G Plastic Embedded Pulls 25200385G Truss head machine screw(M4*8)

  • Page 26: Laser Unit For X252

    X252_X380_MG380 Maintenance Manual_V2.0 2.15 Laser unit for X252 290065090G Back Prism Assembly...
  • Page 27 X252_X380_MG380 Maintenance Manual_V2.0 Parts List : Part No. Description 290065090G Back Prism Assembly 228032010G Prism Mounts Holder -1 22802924G prism mounts holder -3 25200138G Socket head set screw.(M3*10L sus+coating) 228032020G Prism Mounts Holder -2 228032030G Prism Mounts Holder -3 20200262G Prism Mount 22800914G mirror pin...

  • Page 28: Laser Unit For X252

    X252_X380_MG380 Maintenance Manual_V2.0 2.16 Laser unit for X252 290065080G tuning bracket (Laser tube) Parts List : Part No. Description 290065080G tuning bracket (Laser tube) 244040480G Prism Base 25200205G Socket head set screw.(M4*10L) 228032040G Glass Laser Tube Holder 25200212G HexagonalSocketHead including spring&flat washer.

  • Page 29: Laser Unit For X252

    X252_X380_MG380 Maintenance Manual_V2.0 2.17 Laser unit for X252 290065060G Left Pillar Unit Assembly Parts List : Part No. Description *11 290065060G Left Pillar Unit Assembly 244040380G Left Side of The Pillar 25700052G Flow Sensor (LFS-050SVS5-PVNO) 23300347G CB10-04 φ10mm*1/2"T (NO3-C4010) 244040490G...

  • Page 30: Laser Unit For X252

    X252_X380_MG380 Maintenance Manual_V2.0 2.18 Laser unit for X252 290065120G Right Pillar Unit Assembly (80R)
  • Page 31 X252_X380_MG380 Maintenance Manual_V2.0 Parts List : Part No. Description *12 290065120G Right Pillar Unit Assembly (80R) 244040390G Right Side of The Pillar 244040450G Control Floor 25200385G Truss head machine screw(M4*8) 22000094G Hex Screw M3*6 24500087G Power Supply (RS-35-12) 25200205G Socket head set screw.(M4*10L) 25700002G Lever Switch (VM3-04N-80S-U3 (390)) 25200017G...

  • Page 32: Laser Unit For

    X252_X380_MG380 Maintenance Manual_V2.0 2.19 Laser unit for MG380 Hybrid only(290081270G)
  • Page 33 X252_X380_MG380 Maintenance Manual_V2.0 Parts List : Part No. Description 244047480G Laser case 22200024G FAN DC12V (AD1212HB-51(N)LF) 25700015G Magnetic Switch 23300346G partition connect UCB.φ10mm (N10-C10) 23301151G SNAP BUSHING (0813C) 26500245G 25mm Snap bushing (SB-2530) 22000106G Fan finger guard 12cm(008170)(G12B8-4HA)(S109-8) 228032000G Position Block 244047560G Front bulkhead 244047550G...

  • Page 34: Laser Unit For

    X252_X380_MG380 Maintenance Manual_V2.0 2.20 Laser unit for X380 Hybrid_290081310G Back Prism Assembly...
  • Page 35 X252_X380_MG380 Maintenance Manual_V2.0 Parts List : Part No. Description 20200262G Prism Mount 202003240G Prism Mounts Assembly 22800914G mirror pin 22802886G red light holder 22802925G prism mounts holder -2 22802926G prism mounts holder -1 22803003G prism mounts holder -4 228036170G Ray base 228036180G Motor bracket 228036200G...

  • Page 36: Laser Unit For

    X252_X380_MG380 Maintenance Manual_V2.0 2.21 Laser unit for MG80 Hybrid_290081350G Control Box Assembly Parts List : Part No. Description 244047500G Adapter Box 24500071G Auto Switch Power Supply(RS-75-24) - Vogue Laser Roll to Roll Control Board Set(with roll to roll 290068650G installation program) 290068300G Roll to Roll Transfer PCB Set...

  • Page 37: Laser Unit For

    X252_X380_MG380 Maintenance Manual_V2.0 2.22 Laser unit for MG380 Hybrid_290081360G 25W Laser tube Assembly Parts List : Part No. Description 228036190G Laser front bracket 22900002G Synrad 25W Laser Tube 244047510G Laser fixture board 244047520G Heat Sink Cover 244042400G Adapter cover 29005059G DC12V POWER MODULE 22200024G FAN DC12V (AD1212HB-51(N)LF)

  • Page 38: Laser Unit For

    X252_X380_MG380 Maintenance Manual_V2.0 2.23 Laser unit for MG380 Hybrid_290081390G 25W Power supply Assembly Parts List : Part No. Description 244047530G Power fixed board 24500043G Power Supply (PSP-600-30GCN) 21100345G 60A TERMINAL 2PIN(GGD50-60A-2P)

  • Page 39: Chapter 3 Electrical System

    X252_X380_MG380 Maintenance Manual_V2.0 Chapter 3 Electrical System 3.1 Power System Power supply for main board (5v/40v part number: 29001813G) EMI filter: P/N; 21800007G...
  • Page 40 X252_X380_MG380 Maintenance Manual_V2.0 X 380 100W SIGNAL DC 12v Power module DC 12v Power Supply for PCB (P/N: 23800313G) (P/N: 29005059G) LED (P/N: 24500023G) High voltage power supply Back Door Sensor(is also level 80W (P/N: 245001060G) switch): P/N; 25700002G. 100W (P/N : 245001080G When back door is open, the high voltage power supply will be turn off.

  • Page 41: Electrical System

    X252_X380_MG380 Maintenance Manual_V2.0 3.2 Electrical System  X380_X380 Hybrid_X252 MAINBOARD DIAGRAM (5206E) Working Table Stepping Motor AutoFocus PCB SENSOR 100W Aurotek SIGNAL X- Motor (Door FeedBack) Y- Motor Rotary Attachment Control Panel Y-MOTOR PCB X-MOTOR PCB Power (40V/5V) Power led FLASH Parallel Port SRAM...
  • Page 42 X252_X380_MG380 Maintenance Manual_V2.0  X 380 100W SIGNAL PCB (23800313G) DIAGRAM Laser Tube BNC DC 12V Cable From M/B control signal Door Feedback Back Door Sensor Laser Door Sensor Water LED Door LED Laser P/S Protect Sensor Flow Sensor Power LED Error LED (Over P/S Control Temp)
  • Page 43 X252_X380_MG380 Maintenance Manual_V2.0 System Diagram for X380 LS  System Diagram for X380LS...
  • Page 44 X252_X380_MG380 Maintenance Manual_V2.0  System Diagram for X380RX (5272V2 Mainboard)
  • Page 45 X252_X380_MG380 Maintenance Manual_V2.0...
  • Page 46 X252_X380_MG380 Maintenance Manual_V2.0  System Diagram for X252 (5206e Mainboard)
  • Page 47 X252_X380_MG380 Maintenance Manual_V2.0  System Diagram for MG380 Hybrid (5206e Mainboard)
  • Page 48 X252_X380_MG380 Maintenance Manual_V2.0  System Diagram for MG380 Hybriad (30GT) – 5272V3 M/B...
  • Page 49 X252_X380_MG380 Maintenance Manual_V2.0...

  • Page 50: Chapter 4 Components Replacement

    X252_X380_MG380 Maintenance Manual_V2.0 Chapter 4 Components Replacement 4.1 X252 & X380 Control Panel Changing process 1. Open the top window, and loosen eight screws inside, then you can remove the whole top cover. (please refer to below pictures)
  • Page 51 X252_X380_MG380 Maintenance Manual_V2.0...
  • Page 52 X252_X380_MG380 Maintenance Manual_V2.0 2. Disconnect circles cables show in below picture 3. Loosen four screws for the fixing of Control Panel and you can replace the Control panel...

  • Page 53: X252 & X380 Power Board Changing Process

    X252_X380_MG380 Maintenance Manual_V2.0 4.2 X252 & X380 Power board changing process Dismount six screws on the side panel (see red arrows below) Disconnect the AC cable (see picture below)
  • Page 54 X252_X380_MG380 Maintenance Manual_V2.0 Disconnect the DC cable (see picture below) Loosen five screws to remove the power board (see picture below)

  • Page 55: X252 & X380 X Motor & Auto Focus Cable Changing Process

    X252_X380_MG380 Maintenance Manual_V2.0 4.3 X252 & X380 X motor & auto focus cable changing process Open the top window, and loosen eight screws inside, then you can remove the whole top cover. (please refer to below pictures)
  • Page 56 X252_X380_MG380 Maintenance Manual_V2.0...
  • Page 57 X252_X380_MG380 Maintenance Manual_V2.0 Dismount 3 screws of x motor (red arrow below) and the x motor cable be removed and changed. Dismount 2 screws of x motor cover and 2 screws of carriage cover.
  • Page 58 X252_X380_MG380 Maintenance Manual_V2.0 For changing auto focus cable, first remove the auto focus cable from x motor pcb (see red circle below). On lens carriage side, remove the auto focus cable also (it is tight, so use tweezers will be helpful).
  • Page 59 X252_X380_MG380 Maintenance Manual_V2.0 Pull out some joint will be easier to change auto focus cable.

  • Page 60: Changing The X Rollers

    X252_X380_MG380 Maintenance Manual_V2.0 4.4 Changing the X rollers 1. To change rollers as shown below. 29001112G DU Roller Assembly 29001105G Small Roller Assembly 2. Unscrew the following screws to remove the small roller and DU roller.

  • Page 61: X252 & X380 Reci 80/100W Laser Tube Replacement Process

    4.5 X252 & X380 Reci 80/100w laser tube replacement process X252 & X380 & MG380 Hybrid laser tube is glass tube and the DC power is high voltage,so the first thing is to turn off machine power before changing laser tube.
  • Page 62 When GCC send new glass tube, the new glass tube will come with the new water pipe (already connected to new glass tube), so the new pipe connects to the two connectors (in the two blue circles). X380 X252 X252...
  • Page 63 X252_X380_MG380 Maintenance Manual_V2.0 2. On the front side of laser tube, the green negative wire (-) needs to remove. The red arrow shows the water flow direction. There is a sticker shows that the water out from here(in the green square below). 3.
  • Page 64 X252_X380_MG380 Maintenance Manual_V2.0 *** Then tighten all the tube holder screws and then connect the red positive wire (+) and green negative wire(-) to its position. Then connect the water pipe to its correct water flow position (see the first two pictures above).

  • Page 65: Chapter 5 Laser System

    X252_X380_MG380 Maintenance Manual_V2.0 Chapter 5 Laser System 5.1 How to measure the power output of a laser tube? In order to measure the power output of a laser tube, we need to use a power meter (12170001G) that will measure the heat generated and convert it to a power reading. The best place to measure the laser output power is at the immediate output of the laser tube (before to mirror 1).

  • Page 66: How Does The Laser Beam Travel To The Working Area

    X252_X380_MG380 Maintenance Manual_V2.0 5.2 How does the laser beam travel to the working area ? The laser beam generated by the laser source is reflected and guided by 4 optical lenses on to the working area. Therefore the proper adjustment and maintenance of them are crucial. 5.2.1 Optical Alignment Understanding Reflection.
  • Page 67 X252_X380_MG380 Maintenance Manual_V2.0 For X380 and X252 the mirror 1 and red beam mirror location are below: Red beam mirror and bracket Mirror 1 and bracket Mirror 2 and bracket Hole of machine chassis Hole of mirror 1 bracket...
  • Page 68 X252_X380_MG380 Maintenance Manual_V2.0 For MG380 Hybrid, the mirror 1 and red beam mirror location are below: Glass tube mirror 1 and Synrad 25w tube red beam mirror mirror 1 For alignment, Synrad 25w metal tube mirror 1 need to move to the end of right side and then tune...
  • Page 69 X252_X380_MG380 Maintenance Manual_V2.0 Step 2: Place a masking tape on the opening before Mirror 3. Move the rail along the Y-axis so that Mirror 3 is close to Mirror 2. Fire the laser and see if the laser beam goes through the center of the circle.
  • Page 70 X252_X380_MG380 Maintenance Manual_V2.0 Step 4: When glass tube and Synrad 25w metal tube beam alignment is not match (for example: top left corner are same, but down right corner has gap), then can tune Synrad laser tube bracket screws to fix it. Normally, the top and down will be OK, the only need to tune is left and right.

  • Page 71: Chapter 6 Software

    X252_X380_MG380 Maintenance Manual_V2.0 Chapter 6 Software 6.1 How to upgrade firmware GCC machines require a firmware uploader program to upload the firmware of machine through USB/Parallel port. 6.1.1 The Firmware Uploader can be downloaded from GCC Distributor Club website : http://gccf.gcc.com.tw/distributor/login.aspx...
  • Page 72 X252_X380_MG380 Maintenance Manual_V2.0 6.1.2. Firmware can be downloaded from GCC Distributor Club http://gccf.gcc.com.tw/distributor/login.aspx 6.1.3. Check the version of firmware installed on the machine and the mainboard type first. a. Press F4 to enter “Func” page...
  • Page 73 X252_X380_MG380 Maintenance Manual_V2.0 b. Select “Information” c. Press “Down” arrow key to enter the information page, the firmware version and mainboard type will show.
  • Page 74 X252_X380_MG380 Maintenance Manual_V2.0 6.1.4 For older machines: For machines with 5272V1 mainboard equipped which have older firmware installed(*1) , and all machines with 5206E mainboard equipped, please follow below step 1 ~ step 5 to finish the firmware upgrade. *1 Refer to this firmware version dividing line chart to judge if the firmware in your machine is an older version.
  • Page 75 X252_X380_MG380 Maintenance Manual_V2.0 Step 2. Connect the USB / LPT cable between PC and Laser machine then run firmware uploader Step 3. Pull down the dropdown list of “Select a port”, select the port you want to use to upload the firmware (according to what you did on Step 1) Step 4.
  • Page 76 X252_X380_MG380 Maintenance Manual_V2.0 Press “Open” to select the firmware file Firmware file is selected. Step 5. Press the “Start” button, the upgrading process will start, wait until the process is done, the machine will reboot automatically.
  • Page 77 X252_X380_MG380 Maintenance Manual_V2.0 6.1.5 For new version machines (only USB is supported) For machines with 5272V1 mainboard equipped which have new firmware installed (refer to the dividing line chart at 6.1.4) , and machines with 5272V2、5272V3 mainboard equipped, please follow below step 1 ~ step 5 to finish the firmware upgrade. Step .1 Press and hold “F1”...
  • Page 78 X252_X380_MG380 Maintenance Manual_V2.0 Step 3. Pull down the dropdown list of “Select a port”, select “Common USB-XXXX” Step 4. Press the button “Browse” and select the firmware file you want to upload. Press “Open” to select the firmware file...

  • Page 79: How To Set The Proper Usb Mode On Gcc Laser Machine And Printer Port Setting Of Windows System

    X252_X380_MG380 Maintenance Manual_V2.0 Firmware file is selected. Step 5. Press the “Start” button, the upgrading process will start, wait until the process is done, the machine will reboot automatically. 6.2. How to set the proper USB mode on GCC Laser Machine and printer port setting of windows system ? (For older machine only, refer to 6.1.4)
  • Page 80 Mercury II/III Common USB mode USB mode GCC USB or Common S290/S290LS Common USB mode USB mode GCC USB or Common X252/X380/X500 Common USB mode USB mode GCC USB or Common Gaia/Gaia II Common USB mode USB mode  Machine setting...
  • Page 81 X252_X380_MG380 Maintenance Manual_V2.0 Select “Machine setting” III. Select “Usb setup wizard”...
  • Page 82 X252_X380_MG380 Maintenance Manual_V2.0 III. Choice the USB mode you want to use and save it. Printer port setting  I. StartSettingsPrinters and Faxes to enter “printers page”...
  • Page 83 X252_X380_MG380 Maintenance Manual_V2.0 II. Right click on the printer you want to set the port and select “Properties” III. Turn to “Port” tab, select the proper port you want to set (in this case, it’s GCC USB)

  • Page 84: Chapter 7 Trouble Shooting & Diagnostic

    X252_X380_MG380 Maintenance Manual_V2.0 Chapter 7 Trouble Shooting & Diagnostic 7.1 Firmware Error Message Message Laser Tube Error Laser tube is overheat press any key to stop Cause V30 laser tube responses the over-temp signal for a period of time, and firmware recognizes the laser tube is over temperature. Solution Check the temperature is down to normal level , turn off the machine,wait for the laser tube be cooled.
  • Page 85 X252_X380_MG380 Maintenance Manual_V2.0 Message Working table has reached the limit, please lower the table. Cause Platform reach the top limit Platform reach the bottom limit Certain object touches the limit switch Limit switch malfunction Solution 1. UP/Down platform to avoid the limit level Remove the objects which touch the limit switch Replace the limit switch Message...
  • Page 86 X252_X380_MG380 Maintenance Manual_V2.0 Message SmartMEMORY is full.Please remove some file Cause SmartMEMORY buffer is full Solution Delete files in SmartMEMORY Message SmartMEMORY is not dectected. Please check the device Cause SmartMEMORY is not installed Solution Install the SmartMemory Message X motor malfunction For service please contact your local distributor Cause X motor is abnormal Solution Verification:...
  • Page 87 X252_X380_MG380 Maintenance Manual_V2.0 Message Laser Warming Up Please Wait Cause Laser tube is warming up Solution Wait for the laser tube warm up Message Please install the Auto Focus pin first before performing Please press any key to stop Cause Auto Focus pin is abnormal Solution Check Auto Focus pin Message...
  • Page 88 X252_X380_MG380 Maintenance Manual_V2.0 Message Door is Open; Please Close Door and press BACK to operate Cause Top cover is opened while a job is running Solution Verification: Check if the top cover is opened Check if the Door sensor worked fine Solution: Close the top cover Replace Door sensor...
  • Page 89 X252_X380_MG380 Maintenance Manual_V2.0 Message WARNING! Machine ; Initialization error Please free the emergency stop then restart the machine Cause Emergency stop button is pressed while the machine is booting Solution Release the Emergency stop button Message Permit Expired!! Cause Time locker date is expired Solution Check the expiration of time locker.

  • Page 90: Hidden Diagnostics

    X252_X380_MG380 Maintenance Manual_V2.0 7.2 Hidden Diagnostics To enter the hidden Diagnostics menu, hold down the Autofocus button and turn on the machine. There are 11 tests under the hidden diagnostics menu. LCM Key Test LCM Key test will test the functionality of the keys on the keypad. LCM Interface Test LCM Interface test will display a series of different shapes on the LCM to allow user to detect any malfunction on the display unit.

  • Page 91: Led Status

    X252_X380_MG380 Maintenance Manual_V2.0 control panel to move the platform up and down the Z axle. 11. Hard Stop test Hard Stop test checks that the X and Y sensors are functional by asking the user to manually move the pen carriage towards the X and Y sensor flags 7.3 LED status: On side of machine, there are three LED.

  • Page 92: When Turns On Machine, Control Panel Shows "X Motor Malfunction" (See Picture Below) And Machine Cannot Finish Initialization

    X252_X380_MG380 Maintenance Manual_V2.0 7.5 When turns on machine, control panel shows “X motor malfunction” (see picture below) and machine cannot finish initialization. Diagnostic process: Every GCC laser x/y table machine will have initialization process when machine turns on. Machine will first rotate x motor and let the lens carriage move to right side and touch the x axis sensor on x motor pcb.

  • Page 93: Process Is Below

    X252_X380_MG380 Maintenance Manual_V2.0 7.6 , For some (older) MG380 machines, sometimes that laser cannot fire or missing fire during a job. Especially when doing engraving and cutting in one job. One of the reason is the mirror shutter (the first mirror for metal tube) is not moving to correct position or it keeps moving up and down.
  • Page 94 X252_X380_MG380 Maintenance Manual_V2.0 Unplug these 8 connectors : Remove this cable, it needs to be replaced with the new cable.
  • Page 95 X252_X380_MG380 Maintenance Manual_V2.0 Remove these 8 screws Replace these two PCBA with the new ones:...
  • Page 96 X252_X380_MG380 Maintenance Manual_V2.0 6. Fasten these 8 screws 7. Connect back those 8 cables (remember to replace the cable with new one in step 4) :...
  • Page 97 X252_X380_MG380 Maintenance Manual_V2.0 Fasten these 4 screws : 9. Fasten these 3 screws :...

  • Page 98: Charper 8 Basic Maintenance

    X252_X380_MG380 Maintenance Manual_V2.0 Charper 8 Basic Maintenance Keeping your LaserPro X252RX、 X380RX、MG380 Hybrid clean and well maintained will ensure quality output, consistent reliability, and extended product life. Smoke, dust or residue build-up inside the laser system or the mechanical components can cause a reduction in the laser power, irregularities in the motion system, reduced product life cycle, and a host of other avoidable problems.

  • Page 99: Maintaining The Worktable And Motion System

    X252_X380_MG380 Maintenance Manual_V2.0 Eclipse Cleaning System Solution 8.2 Maintaining the Worktable and Motion System 8.2.1 Accessing the Worktable and Motion System Remove the screws of the top of the machine and lift the top off. 8.2.2 Cleaning the Worktable and Motion System 8.2.2.1 Cleaning the Worktable and Motion System Clean the working table and the motion system on a weekly basis through the following steps: 1) Turn the power off and unplug the X252RX &...

  • Page 100: Cleaning The Optics System

    The following section will detail how to access and remove each of the four mirrors found on the LaserPro X252RX、X380RX、MG380 Hybrid for cleaning.  X252 & X380 Mirror 1 This mirror is located inside the laser cabinet of the LaserPro X252RX、X380RX、MG380 Hybrid 1) Use a #2 Phillips Screwdriver to open the rear laser cabinet of the LaserPro X252RX &...
  • Page 101 X252_X380_MG380 Maintenance Manual_V2.0 Thumbscrew Thumbscrew Thumbscrew Mirror 2, 3, 4 These mirrors are located in the worktable area of the LaserPro X252RX & X380RX. Mirror 2 Mirror 3 Mirror 4 Mirror 2 1) Unscrew and remove the black dust cover covering mirror 2. 2) Unscrew the thumbscrew holding mirror 2 in place.
  • Page 102 X252_X380_MG380 Maintenance Manual_V2.0 Mirror 3 1) Unscrew the thumbscrew holding mirror 3 in place. 2) Clean the lens in the proper manner. 3) Re-install mirror 3 after cleaning. 4) Tighten the thumbscrew. Mirror 4 1) Unscrew the three thumbscrews (front face of the laser head) securing the laser carriage panel and remove the laser carriage panel to reveal mirror 4 and the focal lens.
  • Page 103 X252_X380_MG380 Maintenance Manual_V2.0  MG380 Hybrid Mirror 1 This mirror is located inside the laser cabinet of the LaserPro MG380Hybrid. 1) Use a #2 Phillips Screwdriver to open the rear laser cabinet of the LaserPro MG380Hybrid. 2) Loosen the thumbscrew and remove the dust cover securing the mirror. (As shown in the picture below).
  • Page 104 X252_X380_MG380 Maintenance Manual_V2.0 Mirror 2 1) Unscrew the thumbscrew holding mirror 2 in place. 2) Clean the lens in the proper manner. 3) Re-install mirror 2 after cleaning. 4) Tighten the thumbscrew. Mirror 3 5) Unscrew the three thumbscrews (front face of the laser head) securing the laser carriage panel and remove the laser carriage panel to reveal mirror 4 and the focal lens.
  • Page 105 X252_X380_MG380 Maintenance Manual_V2.0 CAUTION  If the center of the mirror is scratched, contact your LaserPro X252RX & X380RX dealer for a replacement. 8.3.3 Removing and Cleaning the Focal Lens 1) Unscrew the three thumbscrews (front face of the laser head) securing the laser carriage panel and remove the laser carriage panel to reveal the focal lens.

  • Page 106: Chapter 9 Q&A

    X252_X380_MG380 Maintenance Manual_V2.0 Chapter 9 Q&A 9.1 For laser machines, what factors affect cutting throughput? Explain: many factors will affect cutting throughput. See “Laser Processing Variables” image below. For laser machine users, the major factor that user can control is focusing distance. The correct focusing point will have highest power density.
  • Page 107 X252_X380_MG380 Maintenance Manual_V2.0 From the following picture, right focusing position will provide the maximum power density for laser cutting. About different thicknesses of materials, it needs to take different focusing positions for cutting. In general, focusing position is right on the surface for the thin materials. However, in order to get the better cutting quality for thick materials, adjusting the focusing position to 1/3~1/2 of thickness of the material below the surface makes the material cover with high power density range during cutting processing and it makes the better cutting quality.
  • Page 108 X252_X380_MG380 Maintenance Manual_V2.0 For the relationship of cutting throughput and the power density, there is a lot of information we can find from Internet. One of the good examples is the “Laser-Material Interaction” image below:...

  • Page 109: When Cutting Thick Material (10Mm Acrylic For Example), Why The Cutting Edge Is Slant

    X252_X380_MG380 Maintenance Manual_V2.0 9.2 When cutting thick material (10mm acrylic for example), why the cutting edge is slant? Explain: The problem is that the laser beam path does not pass through the center of focus lens. It’s conventional to see some slant in the thick material cutting because of the mechanical accuracy and the lens focuses in then out.

This manual is also suitable for:

X380Mg380 hybrid