NetComm V100LS Quick Start Manual

NetComm V100LS Quick Start Manual

Voip telephone adaptor kit
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Summary of Contents for NetComm V100LS

  • Page 2: Table Of Contents

    V100LS ATA Overview ......................... 8 Front Indicators ........................8 Back Panel ..........................9 Resetting the V100LS ATA to its factory default settings: ............9 Installing the V100LS ATA ......................10 Before continuing........................ 10 Option A - Ethernet ADSL Internet Connection ..............11 Option B - Optus/Telstra Cable Internet Connection ............
  • Page 3: Myfone Customer Voip Numbers

    Straight and crossover cable configuration ..............22 RJ11 connector and cable ....................22 605 to RJ-11 adapter ...................... 23 Appendix C: Installing the V100LS ATA Utility ................24 Using the V100LS ATA Configuration Utility ................25 Status Tab .......................... 25 Connection Mode Tab ......................
  • Page 4: Introduction

    This assumes that your modem / router has a DHCP server running. If DHCP is not running, you will need to run the Utility provided on the CD-ROM in this package to use your V100LS. The default IP address of the V100LS ATA is 192.168.1.100.
  • Page 5: Do I Need A Micro Filter

    Each micro filter is connected in-line with your telephone or fax machine so that all signals pass through it. Telephones and/or facsimiles in other rooms that are using the same exten- sion will also require Microfilters. The following diagram gives an example of connecting your ADSL Modem/Router using a Microfilter. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 6: Package Contents

    Package Contents The following items should be contained in your V100LS Package: V100LS ATA CD-ROM containing the Configuration Utility and this Manual RJ45 Ethernet Cable (CAT5 UTP Straight-Through) RJ11 ADSL Cable (Standard telephone cable) Power Adapter Quick Connect Guide and this Installation Guide Check the contents of your package and, if any parts are missing or damaged, please contact your Dealer.
  • Page 7: Minimum System Requirements

    A microfilter is required if you have an ADSL connection and wish to connect another telephone or facsimile directly to the line. Note: If you wish to use the caller ID feature, you will need a telephone with an LCD screen. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 8: V100Ls Ata Overview

    V100LS ATA Overview Front Indicators NUMBER LABEL DESCRIPTION Lights up when WAN link and activity is detected. PHONE Lights up when there is voice activity. POWER Lights up when device is powered on. V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 9: Back Panel

    Resetting the V100LS ATA to its factory default settings: Ensure that your V100LS ATA is powered on, indicated by the PWR indicator light. Use a paper clip or a pencil tip to depress the reset button for at lest 5 seconds and then release the button.
  • Page 10: Installing The V100Ls Ata

    This section covers the installation of the V100LS ATA on your network. The default configuration of the V100LS ATA allows the device to be installed on your network quickly and easily. Your MyNetFone username and password are already pre-configured into the device, and it is set to be a DHCP client allowing it to gather its necessary TCP/IP address details from your modem / router on your network.
  • Page 11: Option A - Ethernet Adsl Internet Connection

    1. Connect the Phone socket on the rear of your V100LS ATA to an analogue telephone using a RJ-11 cable. 2. Connect the WAN socket on the rear of your V100LS ATA to the Ethernet port of your ADSL modem or one of the LAN ports of your router/switch using a Category 5 cable.
  • Page 12: Option B - Optus/Telstra Cable Internet Connection

    1. Connect the Phone socket on the rear of your V100LS ATA to an analogue telephone using a RJ-11 cable. 2. Connect the WAN socket on the rear of your V100LS ATA to the Ethernet port of your Cable modem or one of the LAN ports of your router/switch using a Category 5 cable.
  • Page 13: Using Your V100Ls

    Using your V100LS Once you have installed the V100LS ATA, and the WAN and POWER lights on the device are on, you are ready to make your first call. Note: You can dial at any time using your VoIP line or...
  • Page 14: Receiving Incoming Calls

    Receiving incoming calls Your new VOIP number is displayed on the base of the V100LS ATA unit or on the back of the V100 ATA box that it came in. The phone will ring when a VOIP call is made to your number. Simply pick up the phone to answer the call.
  • Page 15: Your Account

    To check your account details, such as statement, account balance and call list, visit the http:// www.myfone.com.au website. Click on the MyAccount tab. The following screen will appear. Enter your Phone Number and Password (which can be found on the base of your V100LS ATA unit) to enter your Account area.
  • Page 16: Checking Your Account

    Checking your Account Click on the “My Account” menu button to review your account details and status. Checking your Statement The Account Statement buttons itemises the payments and debits made to your account. V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 17: Checking Your Call List

    Click on the “MyCalls” menu button to review your call listing details and costs. The default is the “Last 24 Hours”, but you can also select the “Last 7 days” or “Last 30 days” of calls. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 18: Recharging Your Account

    2. Follow the voice prompts to change the amount charged or make a payment. Note: You can dial at any time using your VoIP line or 1300 731 048 using your landline to contact MyNetFone customer service. V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 19: Appendix A: Troubleshooting

    AuthUserID might be different. Non-continuous voice If quality of voice is not good enough, please try giving G.729A and G.723.1 high priority. These two codec use much less bandwidth than G.711 a/u and offer good voice quality. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 20: No Dtmf Tone At Remote Site

    VAD and CNG", "Hook Flash Time" and "ATA Ring Tone Configuration", unless you know what you are doing. Any mis-configuration in these areas might cause the ATA malfunction. And the problem is hard to be diagnosed by end user. V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 21: Appendix B: Cable Connections

    If you are unsure about which cable to use or which socket to connect it to, please refer to the hardware installation section in this manual. If you are still not sure about cable connections, please contact a professional computer technician or NetComm for further advice. RJ-45 Network Ports RJ-45 Network Ports can connect any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router.
  • Page 22: Straight And Crossover Cable Configuration

    An RJ-11 connector is the small, modular plug used for most analog telephones. It has six pin slots in the head, but usually only two or four of them are used. RJ-11 Connector Pin Assignment Normal Assignment Not Connected Not connected Line Line Not Connected Not Connected Figure 5 V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 23: 605 To Rj-11 Adapter

    The 605 to RJ-11 adaptor is provided to comply with the older 610 Telstra wall socket. The 605 to RJ-11 adapter may be used to convert the supplied RJ-11 cable, if the older connection is required. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 24: Appendix C: Installing The V100Ls Ata Utility

    Appendix C: Installing the V100LS ATA Utility If you Broadband connection does not support DHCP, you will need to run the following utility. Insert the CD-ROM provided in your package. Select..V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 25: Using The V100Ls Ata Configuration Utility

    The Status tab provides an overview of the settings of the V100 ATA as follows: VoIP Phone Number: Your unique MyNetFone VoIP number. The default MyFone account type for your V100LS is a Super Saver account. Please refer to MyNetFone's website (www.myfone.com.au) for the features available with each account. The Super Saver account allows a user to: Make VoIP calls to PSTN numbers.
  • Page 26 DNS server if DNS 1 fails. MAC Address: The unique hexadecimal hardware address of the V100 ATA's NIC (Network Interface Card). This cannot be modified. Status: Indicates whether a connection has been established with the MyNetFone service. V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 27: Connection Mode Tab

    Select this option if your V100 ATA uses PPPoE to authenticate with the modem / router. User name: The PPPoE account username. This is not your VoIP number. Password: The PPPoE account password. This is not your VoIP password. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 28 IP addresses. This is usually your modem / router. DNS 2 can be a different address to DNS 1 to provide a backup DNS server if DNS 1 fails. Once making any changes to the settings click the Apply button. V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 29: Sip Tab

    In order to use the V100 ATA with a VoIP service provider (e.g. MyNetFone) you will need to specify a Proxy server which the V100 ATA communicates with. Choose Yes and enter the details under the Proxy and Registrar section. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 30: Phone Configuration

    The maximum time allowed to successfully register with MyNetFone's service. Default: 60. Qvalue: The priority assigned to the V100 ATA to register with MyNetFone's service. The value must be between 0 and 1 with 1 having the highest priority. Default: 0.8. V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 31: Call Forward

    VoIP phone. If disabled your VoIP phone will ring the specified number of times before being forwarded to the number above. CallForward Rings: Enter number of rings between 1 and 20. Default: 5. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 32: Stun Tab

    The STUN server's IP address or domain name usually provided by your service provider. Please call MyNetFone to enquire about this setting. Port No.: The port used to communicate with the STUN server. Default: 3478. V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 33: Telephone Book Tab

    Enter the username of the person (e.g. Kirstin). Speed Dial: Enter a speed dial number (e.g. 123). Whenever dialling 123 using your MyNetFone you will be connecting to the Destination IP address on the specified port. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 34 You will need to ask the person you are calling to configure their Internet device to allow connections on the specified port to be forwarded to their VoIP phone. To delete an entry, select the tick box and click the Del button: V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 35: Tool Tab

    Clicking on the Tool tab displays the following window: System The System sub-tab displays the following options: Save: Saves any changes made to the configuration of the device. Default: Set the device to its default settings. Reboot: Reboot the device. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 36: Diagnostic

    Click Submit to execute the command. Upgrade To upgrade your V100 ATA to new firmware click on the button with three dots and locate the Image file. Click the Upgrade button once you have located the file. V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 37: Appendix D: Registering Your Netcomm Product

    Appendix D: Registering your NetComm Product All NetComm Limited (“NetComm”) products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide. However some products have an extended warranty option (please refer to packaging).
  • Page 38: Appendix E: Legal & Regulatory Information

    NetComm Limited. NetComm Limited accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Limited reserves the right to change the specifications and operating details of this product without notice.
  • Page 39: Product Warranty

    The cost of transporting product to and from NetComm's nominated premises is your responsibility; and, NetComm does not have any liability or responsibility under this warranty where any cost, loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond NetComm's reasonable control.
  • Page 40: Customer Care

    Powered by Please visit www.myfone.com.au for more information Customer Care: 1300 731 048...

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