Chapter 4 TROUBLESHOOTING
About Troubleshooting Guide
The Troubleshooting Guide (PDF) describes the causes and the troubleshooting of problems when you use the
equipment.
References to the Troubleshooting Guide
Chapter
Chapter 1
TROUBLESHOOTING FOR THE HARDWARE
Chapter 2
TROUBLESHOOTING FOR COPYING
Chapter 3
TROUBLESHOOTING FOR PRINTING
Chapter 4
TROUBLESHOOTING FOR SCANNING
Chapter 5
TROUBLESHOOTING FOR e-Filing
TROUBLESHOOTING FOR NETWORK
Chapter 6
CONNECTIONS
CHECKING THE EQUIPMENT STATUS WITH
Chapter 7
TopAccess
WHEN SOMETHING IS WRONG WITH THE
Chapter 8
EQUIPMENT
Error codes
Press [JOB STATUS] and then the [LOG] tab on the touch
panel; the LOG menu is displayed. The job history and
error codes are displayed in the LOG menu.
For details of the error codes, refer to the following guide:
& Troubleshooting Guide (PDF): "Chapter 7: CHECKING
THE EQUIPMENT STATUS WITH TopAccess" - "Error Codes"
44
Title
When This Screen Is Displayed
Messages Displayed on the Touch Panel
Clearing a Paper Jam
Clearing a Staple Jam
Replacing a Toner Cartridge
Refilling With Staples
Cleaning the Hole Punch Dust Bin
Copying Problems
Print Job Problems
Printer Driver Problems
Network Connection Problems
Client Problems
Hardware Problems
Scanning Problems
e-Filing Web Utility Problems
Locating the Equipment in the Network
LDAP Search and Authentication Problems
Printing Problems (Network Related)
Network Fax (N/W-Fax) Driver Problems
Client Software Authentication Problems
Hardware Status Icons on TopAccess [Device] Tab
Error Messages
Error Codes
When You Think Something Is Wrong With the Equipment
Regular Maintenance
Section